VeryConnect

VeryConnect

Membership, CRM and Community Software

4.9/5 (19 reviews)

VeryConnect Overview

VeryConnect is an all-in-one solution for member management and engagement. We tailor the software to your needs, and remain with you for friendly support.

The software helps you bring together member management, engagement, and self service. Our goal is to make everything easier for you and your members. We can integrate with your current systems.

The admin area lets you manage memberships and payments, as well as monitor member engagement and create reports. It includes the ability to automate member communications and organise events.

The member area lets members connect with each other and engage with your content. You can include forums, chats, blogs, events, application forms, and much more.

The member self-service portal allows members to manage their own memberships, with the ability to join, renew memberships, and make payments.

Get in touch with our UK based team for a demo today.

Pricing

Starting from
£160,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Danish, Dutch, English, Finnish, French and 5 others, German, Italian, Norwegian, Spanish, Swedish

VeryConnect Reviews

Overall rating
4.9/5
100% positive reviews
17
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
Joshie H.

Successful system and great customer service

Used Daily for 6-12 months
Reviewed on 2018/08/10
Review Source: Capterra

I think I have explained pretty much on the section of “ what I liked the most” section but yeah oversell, the experience was very delightful. I will strongly recommend this company.
Veryconnect system is outstanding but also their unique competitive advantages, that is something you don’t find with other software companies.
They work really hard to create something that meets your needs, amazing communications, amazing devotion, and amazing results.
Thank you CSR, you are a great leader, a great project manager, you have got a great team and a great product.
Your company should the role model for other software companies.
Truly customer centric!

Pros

There are a lot of great things but I must say the customer service and the communication.
In terms of working with software company, I think the hardest thing is thr communication.
It doesn’t matter how great the product is if the company can’t understand our customer’s needs and find a right approach, it will never work. But Veryconnect, CSR, he is always trying his best to see things in our perspectives and understand from our view.
He has got an innovative mindset, which is a crucial element for a leader to have to connect with the customers and also motivate the team.
He is in Scotland and our company is in Sydney. But I have to say, the communication has never been delayed, actually much better than companies in Sydney.
Because of he and his team, we were able to create something that tailored to our customers needs and also our staff needs.
Of course the quality of Veryconnect system is outstanding, but they also have something else that others don’t have, that’s why my review had been focused on the unique competitive advantages that Veryconnect has.

Cons

Nothing is perfect in this world but the way they try to make it perfect for their clients, that’s why there is nothing to say for me here.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rosalie T.

Easy-to-use software to keep track of and engage your community

Used Daily for 2+ years
Reviewed on 2016/09/20
Review Source: Capterra

Before we started using VeryConnect's software it was hard for us to keep track of our large community of scholars and alumni. VeryConnect gives us a really easy way to do this. It pulls in up-to-date information from social media and shows this to us in a newsfeed, meaning that we always know when scholar and alumni circumstances change. The fact that we can always see where alumni live and work make reporting easy too.

The software also contains a community area for scholars and alumni, where they can connect and share experiences. Blogging is a compulsory part of being a Saltire Foundation Scholar and in a 2016 survey 84% of scholars felt that blogging should remain compulsory - testament to how easy they found it to use the software. Scholars also like that they can login through and link with their LinkedIn account.

Overall, VeryConnect exceeds our expectations through their easy-to-use software and swift customer support.

Pros

Scholars, Alumni, and our staff all find the software easy to use.
Reporting and keeping track of our community is easy.
The software helps our Scholars to connect with each other.
The blogs are popular and give our Scholars an opportunity for reflective learning.
Customer support is swift and any questions we've had have been answered quickly.

Cons

No complaints. We have just put forward desired tweaks regarding blog formatting and search, and the VeryConnect team has confirmed that they will get these done by the desired date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Adam S.

Partnership, Easy, Successful, Innovative, Logical, Friendly, Approachable, Knowledgeable

Used Daily for 1-5 months
Reviewed on 2018/02/02
Review Source: Capterra

Pros

For us the software is a revolution. We have been working with a leading CRM platform which while an excellent base, lacked the customisation options needed to deliver our requirements. Our primary goal in moving to a new system was to offer a membership portal with self service capabilities for our 3 tiers of members.

Starting from their base membership system the VeryConnect team listened to our requirements and developed logical solutions to make a system that suits the way we want to work as a membership organisation.

Bespoke automatic certificate generation and parent- child-grandchild permission systems, have all been accomplished by the knowledgeable team to a polished finish that internally and externally we are very proud to share.

The support from the team is outstanding, even when problems are caused by our 3rd parties they have stepped in to support us with the technical resolution immediately.

Our development is on-going as the team are designing extensions to our portal allowing our members to access tier-based; forums, course bookings, fundraising, repository and event management options. These additions will allow a central information hub for all our interactions with each member improving our understanding of what our members use and want.

Working with the team and the software we are already benefiting from a 75% time saving on day to day tasks allowing us to focus on our members and our relationships with them.

Response from VeryConnect

Thank you for your kind words Adam. We are very happy that our software helps International Cat Care achieve your desired results and we are very much looking forward to continuing our work together.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Adina D.

Very impressive, very responsive

Used Monthly for 1-5 months
Reviewed on 2016/08/25
Review Source: Capterra

Before using VeryConnect software, we had challenges engaging with our members and the technologies we used were difficult and time consuming to work with. We had different software for different admin systems, our member area was outdated and our members were not engaging with each other. Since working with VeryConnect our online presence is stronger than ever. We now have a global online community which gives more value to our members and makes our members feel more valued. The time we have saved by streamlining our admin we can now spend engaging with our community.

Pros

The biggest pro for us was the ease of use of this software, both for the admin staff and the members. The platform had a modern design, was easy to use and mobile responsive. The members can integrate their accounts with their social media which ensures their contact details are up to date. This makes our email communication so much easier as emails no longer bounce. Email communication, membership signup/renewal admin and membership payments processing are now all in one place. This has saved us lot of time as we no longer need to work different admin systems. It was also very important to us and our members that our community platform is secure. The platform uses the same online security system online banking uses, we know our members' personal details are safe. The team at VeryConnect are also great to work with. They are extremely knowledgeable and helpful. Their collaborative approach and friendly attitude made me feel confident from the beginning that the software they would deliver would be of a high standard.

Cons

When we first started working with VeryConnect they were quite a young company. While we were confident in their abilities, we were their first international academic society that they had worked with. There were a number of iterations of the platform before it was rolled out to members. We were very impressed, however, with how well they responded to our feedback and made the changes we suggested. The company has grown a lot since we have started working with them and I know that given their expertise they will now be much more adept at working with a wide range of clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Peter K.

Lived up to expectations

Used Daily for 6-12 months
Reviewed on 2019/02/13
Review Source: Capterra

With limited resources we were unhappy with our ability to communicate with our clients, volunteers, mentors, partners and supporters. The VeryConnect software has solved this problem. All promises were kept, and the support received has been all that we could have hoped for.

Pros

The functionality, the ease of use, the pre-launch support, and the fast after sales support are all first class. Our clients and volunteers have also found it easy to use and we are very pleased with how quickly our community is growing. We spent 8 months reviewing the marketplace, created an initial short list of 25 and then finally reduced this down to 3. Very connect were the eventual winners, based on value for money, functionality and ease of use.
The features most used by our members are the forums, the news feed, the library and also the very flexible donations function with its gift aid function.
The support that we have received is second to none and I must also say that their willingness to listen and to consider suggestions for product enhancements is very refreshing.
Our community went live in October 2018 and we have not regretted our decision.

Cons

Beware the software becomes addictive!!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

VeryConnect Pricing

Starting from
£160,00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing information is available on inquiry.

VeryConnect Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Reporting & Statistics

  • Audit Trail
  • Auditing
  • Compliance Management
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for VeryConnect

Key features of VeryConnect

  • Auto-updating member database
  • Blogs & forums
  • Community newsfeed
  • Data visualization
  • Email campaign management
  • Event management
  • Event planning
  • Member accounts
  • Member communities
  • Member portal
  • Member self-service
  • Member statistics
  • Membership management
  • Payment management
  • Payment processing
  • Searchable member directory
  • Website management

Benefits

  • All-in-one-place platform for both members and admin.

  • Valuable software complying with the highest standards of security.

  • We tailor the software to your needs - select the features that are right for you.

  • VeryConnect always remain with you for friendly support.

  • It is easy to manage international payments and make a payment from any country.

  • Save time on admin through automating member communications and mundane database tasks.

  • Let your members connect with each other and engage with your organisation in the member area.

  • VeryConnect FAQs

    Below are some frequently asked questions for VeryConnect.

    Q. What type of pricing plans does VeryConnect offer?

    VeryConnect offers the following pricing plans:

    Starting from: £160,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing information is available on inquiry.

    Q. What are the main features of VeryConnect?

    VeryConnect offers the following features:

    • Auto-updating member database
    • Blogs & forums
    • Community newsfeed
    • Data visualization
    • Email campaign management
    • Event management
    • Event planning
    • Member accounts
    • Member communities
    • Member portal
    • Member self-service
    • Member statistics
    • Membership management
    • Payment management
    • Payment processing
    • Searchable member directory
    • Website management

    Q. Who are the typical users of VeryConnect?

    VeryConnect has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does VeryConnect support?

    VeryConnect supports the following languages:

    Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish, Swedish

    Q. What type of pricing plans does VeryConnect offer?

    VeryConnect has the following pricing plans:

    Subscription

    Q. Does VeryConnect support mobile devices?

    We do not have any information about what devices VeryConnect supports

    Q. What other apps does VeryConnect integrate with?

    VeryConnect integrates with the following applications:

    Facebook, GoCardless, Google Drive, LinkedIn, Mailchimp, Mandrill, Microsoft Excel, Stripe, Twitter

    Q. What level of support does VeryConnect offer?

    VeryConnect offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials