Ringostat

Ringostat

Intelligent call tracking, monitoring, and virtual PBX

4.9/5 (16 reviews)

Ringostat Overview

Ringostat is an intelligent call tracking, call monitoring and virtual PBX software that helps businesses of all sizes to reduce their customer acquisition cost (CAC). The software enables businesses to identify where customer calls are coming from, use their advertising budget accordingly, and enhance the performance of call agents.

Incoming customer calls are routed to Ringostat Virtual PBX where call and caller information is added to Ringostat Analytics. The customer call is then forward to a sales agent and recorded. While the call takes place, Ringostat shares the call data with the CRM and Google Analytics.

Ringostat identifies the source of every inbound call; finds leads and suggest that they call in; sets up call monitoring; and alerts businesses to any agent or process-related issues.

The software provides a customizable, cloud-based virtual PBX for call agents, with features including dynamic call tracking, a smart call-back function, and fully-customizable reports. The data collected by Ringostat can then be transmitted to CRM, Google Analytics and Google Adwords.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Brazil, Canada, Europe, Germany, Latin America, Mexico, United States

Supported Languages

English, Russian

Ringostat Reviews

Overall rating
4.9/5
100% positive reviews
15
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Olga H.

More profit for our company

Used Daily for 1+ year
Reviewed on 2019/04/24
Review Source: Capterra

Professionals work nn Ringostat. They helped us improve sales, make it more quality and reduce the cost of ineffective advertising.

Pros

Integration of call tracking with the CRM system allows to automatically create a client card in the CRM. Now our reps can see information on all incoming calls. Call recording is automatically saved in the customer card. The manager can see the history of communication with the client and as quickly as possible to answer all questions, given the history of communication. Besides Ringostat connected us to their free virtual PBX. We turned on call forwarding. If the manager is busy, his call is transferred to any free manager. Thanks to this, we have improved customer loyalty to our company.

Cons

We are not a big company and in the beginning it was expensive for us. But we took the chance. And now thanks to Ringostat the revenues of our company have increased several times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maryna N.

Use a new extension for calls

Used Daily for 6-12 months
Reviewed on 2019/08/19
Review Source: Capterra

Due to Ringostat Smart Phone sales department has become more productive. They do not spend their working time on processes that can be created automatically. All calls are processed on time. Even if the browser is minimized, a pop-up message about the incoming call will appear. This has improved loyalty to the company. We received positive feedback.

Pros

"Ringostat Smart Phone gave us excellent results in helping our sales managers. They work in one browser and they don't miss calls. In addition, Ringostat has integration with our CRM. We were able to make flexible integration settings for our business. Tasks are created automatically when customers call to the company. By the way, if a customer calls again, he will be connected to his manager. The task with the deadline to recall the customer will be created in the case of the missed call.
Also with Ringostat, we get complete statistics on calls. We get reports on more than 30 parameters. This helps us analyze the effectiveness of calls and the work of managers."

Cons

Nothing at this moment. Excellent expansion and easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Daniil K.

Excellent support & functionality

Used Daily for 1+ year
Reviewed on 2019/01/24
Review Source: Capterra

Ringostat helps to increase our site conversion and customer loyalty. As well we determined the effectiveness of online marketing campaigns.

Pros

1. Easy to port tracking numbers over from another tracking company.
2. Ability to (spam) block callers and IP.
3. Ability to have sub-accounts, separate notifications, separate reports.
4. The flexibility of the callback. You can change how it looks, text, language, how it behaves on the website, etc.
5. Ability to hide inserted number under bottom Show number. It was really helpful when we had a sharp increase in traffic.
6. Ability to estimate and comment every call in the report.
7. Ability to set up integration with CRM in several clicks.

Cons

I would like to have the ability to make phone calls directly from my CRM. But Ringostat support said they will realize it soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nataliya N.

Right statistics is the basis of successful advertising

Used Daily for 2+ years
Reviewed on 2019/04/10
Review Source: Capterra

We like to work with Ringostat because the analysis data is most accurate. Customer support is always in touch.

Pros

The servise is really easy-to-understand. Every team member I've introduced tp the software has picked it up easily. When we analyze what kind of advertising brings calls from potential customers we disable ads that do not generate calls or sales. Also we exclude inefficient expensive keywords and raise bids for keywords leading to target calls.

Cons

I cannot say that there is anything that I dislike about analytics. We had set up call tracking with the help of support. Within five minutes they connected with us and helped to solve all our questions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alex P.

Great time saver for making my tracking more accurate

Used Daily for 1+ year
Reviewed on 2019/05/16
Review Source: Capterra

"Success with Ringostat.
1. We are getting calls data automatically.
2. We connected managers to determine the type of calls. In this case, the manager does it in 1 click.
3. We get more accurate analysis for targeted and untargeted calls."

Pros

Our goal was to automate the process of obtaining data on calls. We set up IVR for managers. This was the best solution. After the end of a call, the manager inserts the calling code according to its type. So we know if it was a target call or not. Finally, we get more accurate statistics on the call for 1 click of our managers. In addition, we receive data by 10 types of calls automatically from Ringostat.

Cons

To set up the IVR we needed the help of support. But they answered all the questions quickly and we were able to customize the work of the IVR correctly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Ringostat Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Small Business: $50/month

Medium-Size Business: $75/month

Enterprise: $200/month

A 14-day free trial is available

Ringostat Features

  • API
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Real Time Analytics
  • Real Time Reporting
  • Voice Mail

Additional information for Ringostat

Key features of Ringostat

  • API
  • Automatic call distribution
  • By-extension reporting
  • Call collection
  • Call conversion tracking
  • Call duration
  • Call monitoring
  • Call recording (with permission)
  • Call reporting
  • Call results
  • Call routing
  • Call tracking
  • Call volume
  • Caller ID
  • Channels performance
  • Custom reports
  • Inbound reporting
  • Outbound reporting
  • Reporting & statistics
  • Smart call-back function
  • Talk time tracking
  • Third party integration
  • User access controls
  • Who answered log

Benefits

  • Determine which are the most effective advertising channels and measure phone call conversions with Ringostat.

  • Monitor call agents' performance by tracking and recording their call and conversion rates.

  • The solution has built-in integrations with Google Analytics, Woopra, Kissmetrics, and Pipedrive, and can be integrated with third party applications via WebHooks and an API.

  • Ringostat FAQs

    Below are some frequently asked questions for Ringostat.

    Q. What type of pricing plans does Ringostat offer?

    Ringostat offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Available

    Small Business: $50/month

    Medium-Size Business: $75/month

    Enterprise: $200/month

    A 14-day free trial is available

    Q. What are the main features of Ringostat?

    Ringostat offers the following features:

    • API
    • Automatic call distribution
    • By-extension reporting
    • Call collection
    • Call conversion tracking
    • Call duration
    • Call monitoring
    • Call recording (with permission)
    • Call reporting
    • Call results
    • Call routing
    • Call tracking
    • Call volume
    • Caller ID
    • Channels performance
    • Custom reports
    • Inbound reporting
    • Outbound reporting
    • Reporting & statistics
    • Smart call-back function
    • Talk time tracking
    • Third party integration
    • User access controls
    • Who answered log

    Q. Who are the typical users of Ringostat?

    Ringostat has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Ringostat support?

    Ringostat supports the following languages:

    English, Russian

    Q. What type of pricing plans does Ringostat offer?

    Ringostat has the following pricing plans:

    Subscription

    Q. Does Ringostat support mobile devices?

    We do not have any information about what devices Ringostat supports

    Q. What other apps does Ringostat integrate with?

    Ringostat integrates with the following applications:

    Google Analytics, Kissmetrics, Kissmetrics, OWOX BI, Pipedrive, Pipedrive, Woopra, amoCRM

    Q. What level of support does Ringostat offer?

    Ringostat offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials