ConnectWise UK

ConnectWise UK

Business management platform for the IT industry

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ConnectWise UK Overview

ConnectWise provides a business management and process automation software for technology companies such as cloud service providers, IT service companies, software developers, professional services, security, and telecom. The workflow rules defined in ConnectWise cover all areas of the business, from sending targeted marketing campaigns to tracking service delivery through service level agreements. The software can be used for time tracking, technician dispatching, help desk and ticket management, project management, customer relationship management, cloud application management, monitoring and billing, asset tracking, billing and invoicing, procurement, inventory management and much more.

ConnectWise offers a solution to streamline IT and ITIL, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, change management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into all your most critical KPIs. ConnectWise also comes as a mobile app for dealing with service requests and access data on-the-go.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

ConnectWise UK Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

Contact sales for a quote.

ConnectWise UK Features

  • API
  • Invoice Management
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Real Time Data
  • Real Time Reporting
  • Workflow Management

Additional information for ConnectWise UK

Key features of ConnectWise UK

  • 300+ integrations
  • Billing
  • Business intelligence
  • CRM
  • Dashboards and reporting
  • Developer network
  • Dispatch portal
  • Email management
  • Help desk management
  • ITIL process automation
  • Open API
  • Pipeline reporting
  • Procurement
  • Project management
  • Service boards
  • Service support management
  • Ticketing system
  • Timesheets

Benefits

  • Billing & Invoicing: Use ConnectWise smart contract management to manage service contracts with agreement automation. Automate invoicing from service ticket data and sync payment details from your accounting system.

  • Helpdesk Management: Includes a ticketing system with workflow automation, SLA and performance monitoring and access tickets on-the-go from mobile devices.

  • Project Management: Create work plans and timelines and get detailed reporting on progress. Use the workflow engine to set deadlines and receive notifications of overdue tasks. Also includes a sales-to-project conversion tool.

  • Reporting & Dashboards: Dashboards show overviews as well as detailed explanations of KPIs. You can also use the custom report writer in ConnectWise to generate reports on whatever you want.

  • Cloud Services: Manage, monitor and bill for key cloud applications like Microsoft Office 365. Provide exceptional customer service to your clients and proactively address downtime.

  • ConnectWise UK FAQs

    Below are some frequently asked questions for ConnectWise UK.

    Q. What type of pricing plans does ConnectWise UK offer?

    ConnectWise UK offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact sales for a quote.

    Q. What are the main features of ConnectWise UK?

    ConnectWise UK offers the following features:

    • 300+ integrations
    • Billing
    • Business intelligence
    • CRM
    • Dashboards and reporting
    • Developer network
    • Dispatch portal
    • Email management
    • Help desk management
    • ITIL process automation
    • Open API
    • Pipeline reporting
    • Procurement
    • Project management
    • Service boards
    • Service support management
    • Ticketing system
    • Timesheets

    Q. Who are the typical users of ConnectWise UK?

    ConnectWise UK has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does ConnectWise UK support?

    ConnectWise UK supports the following languages:

    English

    Q. What type of pricing plans does ConnectWise UK offer?

    ConnectWise UK has the following pricing plans:

    Subscription

    Q. Does ConnectWise UK support mobile devices?

    We do not have any information about what devices ConnectWise UK supports

    Q. What other apps does ConnectWise UK integrate with?

    ConnectWise UK integrates with the following applications:

    JIRA Software, Kaseya VSA, MegaPath One, Microsoft Dynamics GP, Microsoft Dynamics SL, QuickBooks Online, QuoteWerks, Sage 50cloud, Webroot®, Xero

    Q. What level of support does ConnectWise UK offer?

    ConnectWise UK offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials