WorkRamp

About WorkRamp
WorkRamp is the Learning Cloud that empowers businesses to design impactful learning programs for employees and customers in one single platform. With WorkRamp, you can create a learning & development strategy that includes employee onboarding, compliance training, upskilling opportunities, and leadership programs. Boost product adoption, drive more customer engagement, and decrease churn through scalable customer training. Learn why more companies are switching to WorkRamp.
Key benefits of WorkRamp
We're a consolidated learning cloud to help you cross-pollinate content and resources across teams to save time & money, increase revenue performance and retain talent & customers. We’re a one-stop shop for everything you need to onboard, train and develop your employees and customers.
Amazing UI & UX. Clean, simple and easy to use. Increase user adoption with a platform that makes learning easy to build and do.
Breadth of learning objects. From courses, product tutorials, paths, pitch certifications, events, resources to hotspots – WorkRamp allows you to build comprehensive learning programs leveraging numerous content tools.
Robust content creation & collaboration. Create content on-the-fly using a drag and drop editor. Easily collaborate with peers through advanced editing capabilities and folder structuring.
Out-of-the-box Integrations. Leverage integrations to systems like Salesforce, Zendesk, Slack, Zoom, Workday, Degreed, Udemy and more.
Powerful admin capabilities. Manage all learning programs from one central command center. Use features to help you manage your workflow like advanced reporting, group automations, editor permissions and more.
Focus on security, IT and compliance. Soc 2 Type II compliant. Encryption on transfer at rest. SSO and SCIM compatible to accelerate implementation with IT teams.
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Reviews
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- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive and Easy
Reviewed on 2021/07/13
The customer service has been outstanding from the beginning from our AE all the way through. I...
The customer service has been outstanding from the beginning from our AE all the way through. I could not be happier with the choice to go with WorkRamp for our LMS.
Pros
The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.
Cons
So far the only thing that WorkRamp has not been able to fully do for us is a stand-alone document storage library. The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.
Alternatives Considered
LessonlyReasons for Choosing WorkRamp
We needed more robust reporting capabilities as well as a platform that was easier to create, evaluate, and edit lessons in.Switched From
LearnDashReasons for Switching to WorkRamp
Ultimately, it came down to capability of the document storage option- WR had the capability, Lessonly did not.- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Empowered learning with Workramp!
Reviewed on 2024/10/09
Initially our implementation was rough. However, our second year and going into our third year with...
Initially our implementation was rough. However, our second year and going into our third year with the platform, I feel its been a much better experience. A lot of the features we asked for for Academy and the ELC, have been built with our asks in mind. The full training report, tracking time spent/time estimated, carousel, leaderboard. All great things!
I will also say that Emma Huntoon is such an amazing CSM. We can talk shop for hours and she is really passionate about what she does. She makes me heard and she is constantly trying to help me find remedies and solutions to challenges.
Pros
I really like how intuitive the platform is. In addition, the help center and training materials are easily digestible and even inspiring for our own instructional design.
My favorite feature about the platform is full content export and the Training Report. Those two features provide so munch insight into what we're doing. It provides me a full 360 view into our content and our learners.
Cons
With anything, you discover functionality you wish you had but don't have; however, my CSM, Emma Huntoon is AMAZING and documents all our functionality requests and a lot of them have come to fruition.
Reasons for Choosing WorkRamp
Their LMS was limited in features that prevented us from continuing the relationship.Switched From
BRIDGEReasons for Switching to WorkRamp
Workramp captured more of our MUST haves than the other LMS within our budgets.- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The worst LMS I have ever used
Reviewed on 2023/01/18
Bad. Bad. I have used WorkRamp with two completely different companies now. Both experiences have...
Bad. Bad. I have used WorkRamp with two completely different companies now. Both experiences have been poor. I expected that the issues I had three years ago with WorkRamp with another organization would be resolved now that I am in a new company that also uses WorkRamp. It looks and acts completely the same. The same problems. The same interface. No improvements. In fact a lot of the improvements I was told would be "coming soon" three years ago... still nothing. And the service is poor. You ask for help and it takes them forever to respond.
Pros
I have really tried hard to find good things in WorkRamp. They are not there.
Cons
Where to start? Poor tracking of course completion. Reporting inaccuracies. Cannot schedule training reassignment on a schedule (like recertification every year). Cannot setup groups for enrollment. Can upload SCORM courses, but not working consistently. WorkRamp does not support xAPI at all. Does not fully integrate with HR system - we can have the learner profiles created, but not deactivated.
Response from WorkRamp
We're very sorry to hear this was your impression of WorkRamp. We strive to provide the best customer experience, and would appreciate the opportunity to talk through your challenges with the platform.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workramp for employee LMS
Reviewed on 2024/10/11
We migrated from Lessonly to Workramp. Workramp was able to migrate the content that was built in...
We migrated from Lessonly to Workramp. Workramp was able to migrate the content that was built in Lessonly as we had no way to export it. The implementation was smooth and we had a successful launch with 50% of our employees visiting the new site on Day 1. Since then we have been through a few CSMs which seems to be common with vendor support. Our first and current CSM have been great at both support and knowledge of the platform. I feel like my feedback is truly heard and I see product updates that are valuable to me and my team.
Pros
Ease of use for both the learner and the admins.
Assignment Automation
Libraries
Being able to log in as a user to troubleshoot
Permission Levels
Room to grow - currently we only use the company learning but nice to know we can add a customer-facing instance for external learning as we grow.
Ability to create content in the platform without needing SCORM tools
My Team Manager View
Events
Cons
Inability to reassign content on an ad-hoc basis
Reporting has room to grow - an opportunity for a "from scratch" report
Personalized Branding could be more robust
No visibility into email notifications sent to learners
Reasons for Choosing WorkRamp
We were only using Lessonly for our sales dept. and we needed something to support the entire organization.Switched From
LessonlyReasons for Switching to WorkRamp
Ease of use for learner and admin, in-app authoring plus pricing.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great User Experience
Reviewed on 2024/10/08
I have been using WorkRamp for almost 3 years. First we started with the external platform and then...
I have been using WorkRamp for almost 3 years. First we started with the external platform and then recently transitioned over our internal LMS to WorkRamp. Every team member I have worked with has been outstanding.
Pros
Ease of use as an Admin. I enjoy creating new content.
Cons
Sometimes certain functionalities break, time spent does not work often.
Reasons for Choosing WorkRamp
We were using WorkRamp as our Customer Enablement and our contract was expiring with TrainualSwitched From
TrainualReasons for Switching to WorkRamp
Ease of content creation and price were the most enticing.WorkRamp FAQs
Below are some frequently asked questions for WorkRamp.Q. What type of pricing plans does WorkRamp offer?
WorkRamp offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact WorkRamp for pricing information
Q. Who are the typical users of WorkRamp?
WorkRamp has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does WorkRamp support?
WorkRamp supports the following languages:
Chinese, Dutch, English, French, Italian, Japanese, Spanish
Q. Does WorkRamp support mobile devices?
WorkRamp supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does WorkRamp integrate with?
WorkRamp integrates with the following applications:
Algolia, BambooHR, Chorus, Degreed, Go1, Gong.io, Google Calendar, Google Slides, Google Workspace, Guru, Highspot, Okta, OneLogin, OpenSesame, Pendo, Quantum Metric, Rippling, Salesforce Sales Cloud, Seismic, Slack, Stripe, Udemy Business, Workday HCM, Zendesk Suite
Q. What level of support does WorkRamp offer?
WorkRamp offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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