Connecteam

Bring Accuracy to Timesheets and invoices for Free

4,7 /5 (89 reviews) Write a Review!

Connecteam Overview

What is Connecteam?

Over 6,000 companies worldwide use Connecteam's time tracking app to bring accuracy to their timesheets and run their business on Connecteam.

With Connecteam you get everything you've come to expect from a time tracking app. You get GPS location to help you confirm that your employees are clocking in from where they're supposed to be.

You get, job costing and time tracking by client or project for easy and accurate invoicing.

You get, digital timesheets that auto-sync with the mobile time clock. This means your timesheets are updating in real time, always accurate, and quick to adjust. Not to mention, they come loaded with the data you need to run an effective business like overtime hours, project names, locations, and shift attachments to account for everything else like tools used and mileage logged.

Finally, what sets Connecteam ahead of the time tracking pack is that we know the pains of running payroll. That's why Connecteam is a timesheet collaboration app. You can run your timesheets to payroll with the complete confidence that they are accurate and on time because Connecteam also lets your managers and accountants communicate and run tasks around payroll and timesheets with ease and from a single place.

Connecteam Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Subscription
Value for money

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.


Connecteam Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
Arabic, Danish, Dutch, English, French and 4 others, German, Italian, Portuguese, Spanish

Media

Connecteam screenshot: Connecteam screenshot: Connecteam screenshot: Connecteam screenshot: Connecteam screenshot:

Connecteam Reviews

Connecteam Reviews

Overall rating
4,7
/
5
Excellent
67

Very good
19

Average
2

Poor
1

Terrible
0

Value for Money
4,8
Features
4,6
Ease of Use
4,7
Customer Support
4,9
97% recommended this app
Scott W.

Most Valuable APP for SMB Ever

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.


Cora B.

Amazingly flexible platform that is super affordable!

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.


Tamara C.

can't complain for a free product and it works for what we need it to

ability to communicate the schedule and time off requests effectively


Don C.

Save time and money with Connecteam

During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.


Pia H.

Connecteam:

Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.


Scott W.
Industry: Information Technology & Services
Company size: 2-10 Employees

Most Valuable APP for SMB Ever

Used Daily for Free Trial
Reviewed on 2020/02/10
Review Source: Capterra

Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.

Pros

- Only add the functions you want. Not encumbered by bloatware or features we will never us.

- EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company.

- Their FREE option is actually very useful and includes 80% of the features.

- FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees.

- 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam).

- Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode.

- Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have.

- GPS tracking of all remote employees.

Cons

- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that).

- Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see).

- App only supports Android and iPhone. No desktop app for Windows or Mac available.

Response from ConnecTeam

Hi Scott!
Thank you so much for taking the time to write this amazing review!

Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab.

Make sure to reach out to us for further assistance if needed :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cora B.
Industry: Hospitality
Company size: 51-200 Employees

Amazingly flexible platform that is super affordable!

Used Daily for 1+ year
Reviewed on 2020/10/08
Review Source: Capterra

Our experience has been wonderful, from implementation throughout. We've got almost a 100% participation rate amongst our staff, which is incredible. It allows us to communicate much more efficiently than ever before, and has really made the company feel more united. We have a variety of departments within our company (full service restaurant, multiple retail stores, on-site and off-site events, a convenience store, a quick service restaurant, and E-Commerce). This platform has been integral in streamlining information. With the challenges presented by COVID-19, Connecteam has never been more valuable to us. In addition to using Connecteam for sharing important information, we also use it for daily checklists and inspections, daily temperature and screening checks for our teams, etc.

Pros

What was most attractive to our organization was the fact that many of our employees do not have company email accounts. We needed a platform that could allow us to streamline our communications across a very diverse team using their personal email accounts. We also thought the pricing was extremely affordable in comparison to a few other platforms we looked at.

Cons

It would be great if the "Events" abilities were spruced up a bit (allowed pictures and further customization). Other than that, I can't really think of any shortfalls!

Response from ConnecTeam

Thanks for the amazing review Cora!

We love having you as a customer, and it's great to see you scale with Connecteam and make the most of its capabilities.

By the way, the Events feature is about to receive a GIGANTIC update very soon! You're in for a treat :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tamara C.
Industry: Restaurants
Company size: 2-10 Employees

can't complain for a free product and it works for what we need it to

Used Weekly for 6-12 months
Reviewed on 2018/02/14
Review Source: Capterra

ability to communicate the schedule and time off requests effectively

Pros

Free, ability to communicate to employees all at once, easy to download. No complaints from the employees.

Cons

doesn't confirm messages are sent or the activation link is sent. wish there was a way to send stuff from the app as an administrator instead of having to be logged into a desktop

Response from ConnecTeam

Hi Tamara,
Thanks for leaving a review!

Glad to hear you liked Connecteam despite it missing a few things you were looking for.

Unfortunately, there is no way to confirm an activation link is sentsince it is sent using a text message. Those are sent from the providers and we have no way of knowing if it was received or not. I can tell you that deliverability rates are in the high 90 percentiles.

We'll also be introducing a mobile manager app in the very near future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Don C.
Industry: Food & Beverages
Company size: 11-50 Employees

Save time and money with Connecteam

Used Daily for 6-12 months
Reviewed on 2020/07/26
Review Source: Capterra

During the COVID pandemic, I have to say that Connecteam has helped me to keep my business operational with a limited staff. From workflows, scheduling, assets, updates, and chats, I have been able to keep my team on the same page within one app. The money I spend for the platform out performs any manager that I would hire to do the same tasks. It also allows me to stay involved with my team on multiple levels that enables solid execution. When there is a breakdown, Connecteam allows me to trace it down to the exact shift and responsibility that is assigned to correct the issues.

Pros

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Cons

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Response from ConnecTeam

WOW Don! Thank you so much for taking the time to write this amazing review!

We're super happy to hear you save time and money with Connecteam, and that your employees enjoy using it!

Being an all-in-one platform, we have so many great new capabilities coming up, so you can expect more to come on a regular basis. Guaranteed!

Thanks again for being so awesome :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pia H.
Industry: Education Management
Company size: 51-200 Employees

Connecteam:

Used Daily for 6-12 months
Reviewed on 2020/07/31
Review Source: Capterra

Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.

Pros

When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP!
Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!

Cons

The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

Response from ConnecTeam

Pia,
Thank you so much for taking the time to write this amazing review!

We love having you as a Connecteam customer!

Stay tuned, the next few months will be EPIC!

Oh, and we LOVED the Forest Gump scene reference :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 89 user ratings
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Connecteam Pricing

Connecteam Pricing

Starting from
US$29,00/month
Free Trial
Subscription
Value for money

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page.

We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

Value for Money
4,8/5
Based on 89 user ratings
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Connecteam Features

Connecteam Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,6/5
Based on 89 user ratings
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Categories

Additional information for Connecteam

Additional information for Connecteam

Key features of Connecteam

  • Android & iOS apps
  • Application distribution
  • Apply custom branding
  • Built-in messaging
  • Capture employee feedback
  • Chat
  • Collaboration
  • Communications
  • Customizable application templates
  • Dashboard-based online admin
  • Document Sharing
  • Employee performance insights
  • Geo-location tracking
  • Intuitive creation tools
  • Punch clock time logging
  • Push notifications & SMS
  • Safety procedures
  • Task Management
  • Time Tracking
  • Time and Attendance
  • Training Development
  • Workflow Management

Benefits

  • Every feature you need to run an accurate timesheet
  • Additional features that makes time and attendance a breeze like workflows and a built in chat
  • Communicate effectively with employees operating outside the office with a range of messaging, chat, push notifications and feedback features
  • Manage shifts, implement workflows and track employee activities with geo-location support, inventory cataloguing and punch clocks.
  • Build fully customizable apps to assist with employee onboarding and training, sharing course resources, document libraries, safety manuals and policy guides.
  • Connecteam FAQs

    Connecteam FAQs

    Below are some frequently asked questions for Connecteam.

    Q. What type of pricing plans does Connecteam offer?

    Connecteam offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Subscription

    Free Trial: Available

    We have 2 main plans that include all of our main capabilities for up to 200 employees. Yes, you read correctly – we do not charge per employee. The reason for that is because we believe your real value starts when your entire team or staff are on the same page. We also have an Enterprise plan for companies with 201-10,000 employees. Contact our Customer Success Team for more information about the Enterprise plan.

    Q. What are the main features of Connecteam?

    Connecteam offers the following features:

    • Android & iOS apps
    • Application distribution
    • Apply custom branding
    • Built-in messaging
    • Capture employee feedback
    • Chat
    • Collaboration
    • Communications
    • Customizable application templates
    • Dashboard-based online admin
    • Document Sharing
    • Employee performance insights
    • Geo-location tracking
    • Intuitive creation tools
    • Punch clock time logging
    • Push notifications & SMS
    • Safety procedures
    • Task Management
    • Time Tracking
    • Time and Attendance
    • Training Development
    • Workflow Management

    Q. Who are the typical users of Connecteam?

    Connecteam has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Connecteam support?

    Connecteam supports the following languages:

    Arabic, Danish, Dutch, English, French, German, Italian, Portuguese, Spanish

    Q. What type of pricing plans does Connecteam offer?

    Connecteam has the following pricing plans:

    Subscription

    Q. Does Connecteam support mobile devices?

    Connecteam supports the following devices:

    Android, iPhone

    Q. What other apps does Connecteam integrate with?

    Connecteam integrates with the following applications:

    NextBee

    Q. What level of support does Connecteam offer?

    Connecteam offers the following support options:

    Online Support, Phone Support, Video Tutorials