Workplace by Facebook

Workplace by Facebook

A simple and secure way to connect your organization.

4.3/5 (642 reviews)

Workplace by Facebook Overview

Workplace by Facebook connects everyone in an organization using familiar Facebook features like chat, video calling, posts and groups. It works alongside the business tools you already use, providing a simple, secure and more productive way for people to share knowledge, work together and build connected communities.

Broadcast project updates and achievements across the organization or within teams by posting to the News Feed. Give real-time feedback via comments and reactions. Run polls, connect with colleagues and discover like-minded people in work or interest-based groups.

Pricing

Starting from
US$4,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Workplace by Facebook Reviews

Overall rating
4.3/5
84% positive reviews
339
Excellent
199
Very good
81
Average
16
Poor
7
Terrible
Stacy M.

All in one package

Used Daily for 1+ year
Reviewed on 2019/09/11
Review Source: Capterra

We do event planning and put on a lot of events through out the year. A lot of the other similar solutions were mainly geared towards product creation or project completion. We needed something that was familiar and would be easy to train employees. Since this is a Facebook product, we knew this would be easy for our group to pick up and start using. We are a non-for-profit and most of our employees are volunteers, so we needed a solution that would give us fast and immediate communication with our employees. We needed a way to post our upcoming events, and then poll our workforce to who would be available to assist. This was the perfect fit for what we were looking for.

Pros

The software not only provides messaging. but also audio and video calling. There are two separate apps for this software. One is the Workplace app, which works the same as on your computer. The second is the Workplace Chat app. This app is very helpful in communication, as you can video and call via the app, as well as text message. File sharing can also be done via the chat.

Cons

The admin controls don't allow full access. Things like removing an employee, have to be done via email to support. You can deactivate an employee, which has the same effect, but simple employee removal is a must for most organizations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Volodymyr B.

Bizarro Facebook

Used Daily for 6-12 months
Reviewed on 2018/10/08
Review Source: Capterra

What if Facebook was streamlined to essentials and free of excessive fat? That's Workplace.

For a long time Facebook was a leisure outlet on the workplace - the one for wasting time and getting lost in-between tasks. With Workplace the dynamics had flipped and now it is a legitimate productivity tool where you can chat with your colleagues, exchange ideas, drop some stuff and discuss serious matters without distracting yourself to everything else in your newsfeed.

Pros

Workplace combines the best features of Facebook, Slack and Basecamp and makes a case of a private social media application designed for productive communication and not time wasting.
It works really well as a company's general newsfeed and it allows to bond the collective in a more easy-going and informal manner.
On one hand, Workplace is a perfect working environment for human resources - streamlined, self-contained and direct. It really helps to establish solid internal Employer Branding and keep every member of the team on the same page. There are numerous features that allow various temperature checks of the teams via polls, discussions, etc. On the other hand, Workplace is a really good fit for onboarding of the new team members.

Cons

Since this is a Facebook product - there are certain concerns over privacy. When it comes to sharing some sensitive data - actions often proceed in a more trusted environments.
On the other hand, there is just too much of the stuff to do. The novelty of "Facebook but for work" wears off pretty fast and it makes Workplace more of a gimmick tool than an actual productivity tool.
As it often happen with Facebook newsfeed - it might get crowded and cluttered after a while, especially if the activity is relatively high. Aside from project related groups - it is often nothing more than a link dumpster.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alvaro M.

No training needed... everybody knows Facebook!

Used Daily for 2+ years
Reviewed on 2018/07/10
Review Source: Capterra

Facebook for the office (i.e., via Workplace) has helped our company in terms of community and culture building, communication, collaboration, keeping up to date with the happenings across different departments and teams, messaging via direct chat, group chat, audio, video calls... there's a ton of features that make this a really worth it investment for any company big or small.

Pros

Almost everyone (except the rather super senior employees) have been using Facebook social media app... They know how it works, its functionalities, and benefits for keeping in touch with the people that matter to them... now, we have exactly the same app.. for use in the office workplace. Therefore, no training needed. Everyone on-board right away.

Workplace replaced many of our internal apps (repositories, messaging, collaboration portal, etc). We now use workplace for community building, direct and group/project messaging, sharing of files, photos, and updates, audio and video calls, and live streaming of office events (which also serve as a recording device for late viewing).

Everything you love about social Facebook, now available for exclusive work and office use.

Cons

Data security is and will always be a concern for the modern digital man. Although we know that this is a paid service, hence the data is supposed to be private and secure because it is not meant to be used for ads, and what not... Security, especially of recent, is always a big question mark and concern.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
A.l. M.

A Function Workspace for Teams

Used Other for 1+ year
Reviewed on 2019/09/26
Review Source: Capterra

Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects.

Pros

What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next.

Cons

What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Joseric M.

The Facebook app that is meant for work and productivity (not for wasting time)

Used Daily for 2+ years
Reviewed on 2018/08/10
Review Source: Capterra

Facebook as a social platform has matured a lot, with so many features available for communication and collaboration. It's no wonder why billions of people use it. Now, these same features are made available for our professional work. It's fantastic!

Pros

I used Workplace when I volunteered on a project c/o a non-for-profit organization. We used it primarily as a Project Management tool to keep everyone in the loop for project planning, collaboration, execution, monitoring, and getting instant feedback.

I have a personal Facebook account, and Workplace works in exactly the same way. We created Groups for our project teams. From there we could share files, make posts, create a common calendar, etc. What I loved the most is the use of the chat app for IM, voice and video calls. The live streaming is fantastic as well because we were able to cover our event, stream it live and keep a recording of it for future use.

Cons

For some of my teammates, they did not want the idea of having to maintain and look at two accounts (one personal/social and the other for work). Not sure if there is a way to connect the two accounts so that some of the posts/etc may be in sync.

The mobile app is a bit clunky and updates quite often. I hope they create a "Lite" version similar to the Facebook app (esp for lighter data consumption and light on the smartphone requirements).

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

Workplace by Facebook Pricing

Starting from
US$4,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Standard: $0 USD (free)

Advanced: $4 USD per person / month

Enterprise: $8 USD per person / month

Free for non-profits and educational institutions

Workplace by Facebook Features

  • API
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Storage
  • Projections
  • SSL Security
  • Third Party Integration

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Communication Management
  • Customizable Branding
  • Document Management
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Search Functionality

Additional information for Workplace by Facebook

Key features of Workplace by Facebook

  • 1:1 support for administrators
  • File, photo & video storage
  • File, photo and video storage
  • Full text search
  • Live video streaming
  • Mobile alerts
  • Mobile applications (iOS & Android)
  • Monitoring tools for IT teams
  • Multi-company groups
  • News feed updates
  • Personalized profiles
  • Secure collaboration between companies
  • Single-sign on (SSO)
  • Team & project groups
  • Work chat

Benefits

  • Workplace by Facebook allows users to create in-company groups as well as multi-company groups, providing the tools for successful communication and collaboration.

  • The personalized News Feed displays the most relevant and prescient information and updates it in real-time, ensuring the user is on top of all projects.

  • Users can make voice and video calls plus stream live experiences, serving to enhance communication lines as well as boost team spirit.

  • Work Chat is an instant message feature that improves the speed and ease of communication between colleagues, aiming to increase productivity.

  • Workplace by Facebook is available to download as a mobile application on iOS and Android so users can stay connected and informed while on the move.

  • Workplace by Facebook FAQs

    Below are some frequently asked questions for Workplace by Facebook.

    Q. What type of pricing plans does Workplace by Facebook offer?

    Workplace by Facebook offers the following pricing plans:

    Starting from: US$4,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Standard: $0 USD (free)

    Advanced: $4 USD per person / month

    Enterprise: $8 USD per person / month

    Free for non-profits and educational institutions

    Q. What are the main features of Workplace by Facebook?

    Workplace by Facebook offers the following features:

    • 1:1 support for administrators
    • File, photo & video storage
    • File, photo and video storage
    • Full text search
    • Live video streaming
    • Mobile alerts
    • Mobile applications (iOS & Android)
    • Monitoring tools for IT teams
    • Multi-company groups
    • News feed updates
    • Personalized profiles
    • Secure collaboration between companies
    • Single-sign on (SSO)
    • Team & project groups
    • Work chat

    Q. Who are the typical users of Workplace by Facebook?

    Workplace by Facebook has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Workplace by Facebook support?

    Workplace by Facebook supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Workplace by Facebook offer?

    Workplace by Facebook has the following pricing plans:

    Free, Subscription

    Q. Does Workplace by Facebook support mobile devices?

    Workplace by Facebook supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Workplace by Facebook integrate with?

    Workplace by Facebook integrates with the following applications:

    Dropbox, Hippo Video, HubSpot CRM, HubSpot Marketing, OneLogin, Recognize, Scoop.it, Sideways 6, SuperSaaS, Workato

    Q. What level of support does Workplace by Facebook offer?

    Workplace by Facebook offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support