CMNTY Platform

World's Most Intuitive Qual + Quant Market Research Software

About CMNTY Platform

CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.

Key benefits of CMNTY Platform

  • CMNTY provides market researchers with an integrated qualitative and quantitative solution for data collection and analysis.

  • CMNTY comes with a built in full-featured questionnaire tool that allows for automatic segmentation of groups based on their answers in the survey.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Danish, Dutch, English and 12 others, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Images

    Reima Lab on CMNTY
    Analysis
    Lidl Community on CMNTY
    Gamification
    View 5 more
    CMNTY Platform screenshot: Reima Lab on CMNTY CMNTY Platform screenshot: Analysis CMNTY Platform screenshot: Lidl Community on CMNTY CMNTY Platform screenshot: Gamification

    Features

    Total features of CMNTY Platform: 43

    • API
    • Alerts/Notifications
    • Benchmarking
    • Chat/Messaging
    • Communication Management
    • Content Library
    • Content Management
    • Customer Segmentation
    • Customizable Branding
    • Customizable Questions
    • Customization
    • Data Import/Export
    • Discussions / Forums
    • Email Management
    • Face-to-Face
    • Feedback Management
    • Forum / Discussion Board
    • Gamification
    • Group Management
    • Ideation / Crowdsourcing
    • Interactive Content
    • Live Chat
    • Member Directory
    • Membership Management
    • Moderation
    • Multi-Channel Distribution
    • Newsletter Management
    • Online Forums
    • Panel Management
    • Predictive Analytics
    • Projections
    • Real Time Notifications
    • Reporting/Analytics
    • Role-Based Permissions
    • Search/Filter
    • Shopping Cart
    • Social Media Integration
    • Statistical Analysis
    • Survey Builder
    • Survey Sample Management
    • Survey/Poll Management
    • To-Do List
    • Video Support

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    Reviews

    Overall rating

    4,6 /5
    (29)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,8/5

    Already have CMNTY Platform?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 29
    Kimberly A.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very intuitive.

    Reviewed on 2018/01/09

    Was able to organize a large group of clients.

    Was able to organize a large group of clients.

    Pros

    I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.

    Cons

    I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.

    Douwe B.
    Overall rating
    • Industry: Information Services
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    We adopted the platform as our "new Intranet with extranet capabilities" and it works well for...

    Reviewed on 2017/05/15

    communication in the team without central persons having to catalyze is great, it connects our...

    communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

    Pros

    Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

    Cons

    We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

    Response from CMNTY

    Hi Douwe!

    Thank you for making the comparison with LEGO. That's a huge compliment to us!

    You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.

    Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

    Michael a. M.
    Overall rating
    • Industry: Higher Education
    • Company size: 2-10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Interesting tool

    Reviewed on 2018/08/14

    Pros

    So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.

    Cons

    Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

    Nicolas S.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Easy and professional

    Reviewed on 2018/01/27

    Pros

    It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

    Cons

    The passwords requirements of 10 items and the pricing model above 250 users is expensive.
    the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

    Edson M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    CMNTY Platform is a perfect platform that has allowed our small trainer really interact!

    Reviewed on 2017/11/02

    All in one place - communicating, sharing, and receiving requests from our users.

    All in one place - communicating, sharing, and receiving requests from our users.

    Pros

    CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!

    Cons

    It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.

    Showing 5 reviews of 29 Read all reviews

    CMNTY Platform FAQs

    Below are some frequently asked questions for CMNTY Platform.

    CMNTY Platform offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    CMNTY offers 3 plans: Professional, Advanced and Enterprise

    We do not have any information about CMNTY Platform features

    CMNTY Platform has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    CMNTY Platform supports the following languages:

    Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    CMNTY Platform supports the following devices:

    We do not have any information about what integrations CMNTY Platform has

    CMNTY Platform offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for CMNTY Platform.