Configio

About Configio
Configio is a cloud-based platform that offers a wide range of features including learning management, event management, email marketing, shopping cart, e-commerce and content management. The software can be used across a range of industries including camps, races, conferences, franchises, education, conventions, and other events.
Configio offers event registration features that help camp directors and coordinators manage guest registration, attendance and seating arrangements. The application offers location maps, badge printing, and event calendar features while also providing customization options. The software stores all customer information in one place and helps users to send personalized messages using the HTML email templates available. The tool also helps with product and event promotion on social media as well as supports targeted marketing campaigns. The product also helps in customer relationship management, sales analytics, and workflow management.
Configio also offers a content management system that helps to build and manage website content. The tool supports SEO integrations, global search control functionalities, and membership management features. Users can also assign search tags and content categories to blog posts using the software. In addition to content management, Configio offers features for learning management. These include interactive videos, surveys, quizzes, handouts, task lists, certificates and other learning tools. E-commerce features offered by the solution include on-site sales, discount management, online store and shopping cart.
Configio offers visual graphs, dashboards and charts for reporting and data export. Configio has customers worldwide and counts Chess4Life, GreatHearts, Challenger Sports and TGA among its clients.
Key benefits of Configio
Configio is a suite of applications that function together to help businesses in event management, customer management, e-mail marketing, and content management.
The software supports customized event registration to match customers’ brand, logo, or existing websites as well as helps in event scheduling and attendance management.
Configio’s report builder lets users generate customized reports and visual representations of marketing efforts, customer relations and transactions using drag-and-drop features.
Configio’s content management system helps users to build and manage website pages and blog articles without the need for third-party systems like WordPress.
The application offers a fully customizable shopping cart to sell various products, merchandise, gift cards, digital content, event tickets, and other items.
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Reviews
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- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ProjectFUN
Reviewed on 2017/01/17
Configio has really helped to create an easy streamlined registration process. Our staff love how...
Configio has really helped to create an easy streamlined registration process. Our staff love how simple and intuitive the system is to use. It has really been a great asset to how our program manages student enrollment.
Pros
A lot of customizable options.
Easy to use.
Cons
Can be overwhelming with a lot of options sometimes.
Some random bugs that pop up.
Can't delete products or archive in an organized way.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Support!
Reviewed on 2016/09/15
I am not the most tech savvy person but the support staff at Configio made me feel comfortable and...
I am not the most tech savvy person but the support staff at Configio made me feel comfortable and capable right away. They helped me through all of my questions and got me up and running in no time.
Pros
I like that I can make changes in real time and do not have to wait for someone at Configio to do it for me although the support staff is more than willing to help me through it!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Fabulous customer support
Reviewed on 2016/09/12
This software is very customizable and the staff are very willing to help you understand and get...
This software is very customizable and the staff are very willing to help you understand and get you set up and help adjust once live.
Pros
Customizable
Cons
Complicated to set up; not familiar with camp needs
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- Ease of Use
- Customer Support
Outrageously Model Product by an Outrageously Model Company !
Reviewed on 2015/09/30
Model Company:
Since the beginning of computers and computer support, without ANY doubt I have...
Model Company:
Since the beginning of computers and computer support, without ANY doubt I have NEVER experienced ANYTHING like I have with My Custom Event the last 9 months! Every single call I have ever made to MCE has been taken by a "real live person" who listened and assessed my need (s), and worked efficiently beyond my expectations. The communication skills demonstrated by this team have never been exceeded by any support team I have ever been associated with. From sales, to developers, to support ' they all have answered in harmony - regardless if it was routine support or a recent product they customized to meet our needs.
Model Product:
This product works like 'magic'. The 'customization' allowances are incredible. Just close your eyes and imagine what you need, and they find a way. The product is unbelievably reliable while being 'fluid' in its development. These folks at MCE understand you can't ride a bike sitting still. Without a doubt, they have this product ahead of the curve. I predict they are in for a long successful ride.
Sincerely,
Matthew Nail
256-214-1988
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Large BANG medium buck.
Reviewed on 2016/09/09
Best customer support I have EVER experienced bar none! Configio formerly MyCustomEvents is a...
Best customer support I have EVER experienced bar none! Configio formerly MyCustomEvents is a sometimes overwhelming solution which once learned can kill 50 birds with just one stone. Would I buy it knowing everything i know today? Yes. I find myself wanting to play with it even if I have nothing scheduled to use it for. Every time I log back in I discover some feature that I didn't know exists. As a developer I can respect the work that went into creating such a flexible and expansive solution. My tip to you is if you need a product like this trust in their support team. Take the plunge and let them walk you though everything until you feel comfortable. It's complicated at times but once your brain is trained to works like the Configio team you will find yourself really zipping through the product to implement some pretty cool variations of your products. It's not WordPress (thankfully) and it's not eCommerce or Amazon. It's a great upper mid-tier system. This means it's perfect for almost any business.
Configio FAQs
Below are some frequently asked questions for Configio.Q. What type of pricing plans does Configio offer?
Configio offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of Configio?
Configio has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Configio support?
Configio supports the following languages:
English
Q. Does Configio support mobile devices?
Configio supports the following devices:
Q. What other apps does Configio integrate with?
Configio integrates with the following applications:
AdRoll, Gmail, GoTo Meeting, GoTo Webinar, Google Analytics 360, Meta for Business, Olark, Webex Suite
Q. What level of support does Configio offer?
Configio offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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