About Compliance Manager

Healthicity Compliance Manager is a web-based solution that helps healthcare organizations including hospitals and clinics manage their regulatory compliance requirements. It is an all-in-one compliance software that helps organizations automate various activities such as incident monitoring, reporting, policy regulation, and auditing, among others.

Healthicity helps professionals build a robust compliance program for their healthcare organization. This involves designing employee training programs, managing multiple applications on a single screen and generating customizable compliance reports. The solution offers reporting tools for accessing and storing all documents at a central repository. The live dashboard feature provides real-time insights and analysis of various business KPIs. Healthicity Compliance Manager is capable of managing both internal and external audits automatically for complete business management. Users can also design their own set of checklists and track important activities.

Healthicity provides a built-in learning management system for training staff and employees. Businesses can also manage various associate agreements with vendors, contractors and partners. The solution helps in incident management by documenting and tracking all investigations. The tool also offers detailed checklists to keep users updated about important tasks, audits, training and HIPAA protocols. The software is built using an interactive mobile responsive design technology that allows users' to access the solution through any internet enabled device from anywhere and at any time.

Healthicity Compliance Manager also supports dashboard reporting and audit management. The software is primarily designed to meet the requirements of small & mid-size healthcare organizations.

Key benefits of Compliance Manager

• Healthicity offers a centralized platform for managing risk assessment, audit management, incident management, document management and more.

• The solution offers customizable workflows for designing and automating the flow of operations to reduce manual entries.

• Businesses can automate tracking of incidents and manage both internal and external audits for complete in-house compliance management.

• Healthicity supports multiple data formats including NCCI, ICD-10, HCPCS, CPT 2015 and more, for auditing and reporting.

• The solution offers an interactive dashboard which provides a real-time overview of business performance at all times.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Workspace
Risk Assessment Manager
Reporting Dashboard
Business Associate Management
Incident Management
Sanction Checking
View 7 more
Compliance Manager screenshot: Workspace Compliance Manager screenshot: Risk Assessment Manager Compliance Manager screenshot: Reporting Dashboard Compliance Manager screenshot: Business Associate Management Compliance Manager screenshot: Incident Management Compliance Manager screenshot: Sanction Checking

Features

Total features of Compliance Manager: 36

  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Assessment Management
  • Audit Management
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Dashboard
  • Data Import/Export
  • Document Automation
  • Drag & Drop
  • HIPAA Compliant
  • IT Risk Management
  • Incident Management
  • Internal Controls Management
  • Learning Management
  • Legal Risk Management
  • Multi-Location
  • Multi-Physician
  • OSHA Compliance
  • Operational Risk Management
  • PCI Compliance
  • Process/Workflow Automation
  • Real Time Reporting
  • Response Management
  • Risk Assessment
  • Risk Management
  • Risk Reporting
  • Risk Scoring
  • Rules-Based Workflow
  • Surveys & Feedback
  • Task Planning
  • Task Scheduling
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(17)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4/5
Customer Support
4,8/5

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Showing 5 reviews of 17
Greg R.
Overall rating
  • Industry: Medical Practice
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Compliance Software you understand

Reviewed on 2018/10/31

We have increased employee reporting of incidents or concerns and moved to a culture that supports...

We have increased employee reporting of incidents or concerns and moved to a culture that supports understanding and learning from our mistakes. Previously the culture was one of not reporting partly because of the cumbersome paper method and partly because they saw no value in tracking or trending. Compliance Manager has really helped in nurturing a broader understanding of safety and over all compliance. It didn't happen overnight but the tool has reduced resistance and that's huge in and of itself.

Pros

Compliance Manager makes tracking incident reports easy. We can see trends and demonstrate them to the board in a meaningful way.
The Policy and Procedure section helps us quickly develop and revise P & P, a welcome feature.
Good on-going support and educational offerings.

Cons

Trying to recall where some items are located. I tend to use a few items a lot and those are easy. The lesser used items I sometime have to hunt for (maybe that's a reflection of me more than tha program however.)

Sarah R.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Healthicity Nitty Gritty

Reviewed on 2020/08/20

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put...

I would rate it as a positive. I work mostly in the incident manager portion for my job. I have put in the time to learn the program and appreciate the continuous improvement they are doing. I have had to The compliance training is quick and simple for our annual staff training.

Pros

The set up and integration for the product was simple. The customer support is second to none. They are extremely responsive and helpful.

Cons

The recent improvements in spring 2020 really helped make the software more functional; it was not user friendly at all before that time. I feel like you have to spend a lot of time in Healthicity to learn the tricks to use it to its fullest potential. Would be nice to have user groups to learn from other organizations on how they are implementing.

Bethany B.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Built for Compliance

Reviewed on 2020/06/05

The system enables us to have digital incident reporting and document management as the fingertips...

The system enables us to have digital incident reporting and document management as the fingertips of all of our employees which was our goal. Setup and daily use of the system can sometimes be confusing.

Pros

I really appreciate that Compliance Manager takes suggestions from users and actually implements to improve their product. Also the software is multifaceted and contains auditing, training, and incident and document management. I find that preferable to having a different software for everything.

Cons

Because they work to improve their product there are frequent updates which requires employee training/education. Staff have complained that it is not very user-friendly and performing tasks in Compliance Manager can be confusing. We are utilizing the software to manage the entire Hospital District's documents and incidents, not those just pertaining to Compliance, which is probably the reason for some of our difficulties.

Jared H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Compliance Manager is Awesome

Reviewed on 2018/12/21

I love Compliance Manager. This program has simplified and modernized our incident management and...

I love Compliance Manager. This program has simplified and modernized our incident management and auditing. The implementation was web based and included with the program. We are currently using Compliance Manager for our sanction screening for physicians only, but I hope to soon use it for all of our screenings. The support from the team at Healthicity is top notch. When I email them I have not had a problem go unanswered for more than a few hours. If I call on the phone the support team is friendly and always solves my issues in minutes.

Pros

The program is easy to navigate. The boxes are color coded for easily identifying what needs to be a priority. The email reminders help to keep you on track, even if you are not in the program everyday. The sanction screening feature is one of the best features. Compliance manager will automatically screen for you every month. Incidents, assessments, and audits will be linked together and are just one click away.

Cons

The only thing that I can say I didn't like was the time it took to build templates and lists. It was necessary for the program, but it was time consuming. Once it was done everything worked to perfection. Even though it took time, I know that it needed to be done.

Sherri H.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

A work in progress with great potential

Reviewed on 2020/08/21

I feel like we experienced some growing pains at first but are seeing a light at the end of the...

I feel like we experienced some growing pains at first but are seeing a light at the end of the tunnel. There is potential for this to be a great system.

Pros

I like the newest version of the incident manager. User friendly and easy to navigate.

Cons

Cost, software glitches still being worked out. They are making great strides in improving the functionality, but it has been a painful process.

Showing 5 reviews of 17 Read all reviews

Compliance Manager FAQs

Below are some frequently asked questions for Compliance Manager.

Compliance Manager offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact Healthicity for additional pricing information or a quote.

We do not have any information about Compliance Manager features

Compliance Manager has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Compliance Manager supports the following languages:

English

Compliance Manager supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Compliance Manager has

Compliance Manager offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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