Versum
About Versum
Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.
The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.
Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.
Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.
Key benefits of Versum
• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.
• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.
• The solution allows customers to view available booking slots via an online portal and book appointments instantly.
• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.
• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.
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Reviews
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- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Best Daily Friend -Versum.
Reviewed on 2019/12/05
Better work organization.
Avoid work gaps.
On-line booking.
Better work organization.
Avoid work gaps.
On-line booking.
Pros
What I like the most about Versum is that thanks to Versum I don't have to carry my large calendar with me.
Versum allows me to organize my work perfectly, without wasting time. Wherever I am and at any time I can check my calendar, arrange clients, apply corrections and be ready to work. Thanks to Versum, which reminds clients about visits, my work has become liquid without gaps "because the client did not come, because they forgot".
I also value the help and support from [SENSITIVE CONTENT HIDDEN], who is always there when I need advice and help. Big thank you [SENSITIVE CONTENT HIDDEN]
Cons
What I don't like, hmm, I think nothing disappointed me yet.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beautiful And Powerful Booking Software "All In One"
Reviewed on 2017/04/10
I have been with Versum for about a year now and I have been very happy after trying and overpaying...
I have been with Versum for about a year now and I have been very happy after trying and overpaying to some other systems! Versum has everything you need, online scheduling, accounts, loyalty programme, reminders, marketing newsletters that you can schedule to be sent later, etc. It's also connected with google calendar and Facebook. It's quick and straight forward for a reasonable money. My clients love it, once they sign up (through Facebook for example), they can see their appointments history, loyalty points, they can choose their favourite therapist, time and leave us a message with their bookings, etc. They can schedule their next appointment within a seconds! Fantastic reports that keeps your hands on the numbers! Really great ad-ons if you fancy some extras but the system on its own is fully equipped. Customer service and support team is fantastic - quick responses and they are super friendly and chatty as well. They always go an extra mile to make sure you happy with their product and support and that you understand how to use the system, fully. I would 100% recommend it to any smaller or larger business who needs a reliable system. Thank you Versum!
Pros
It's quick, doesn't freeze, doesn't go down, has all I need to run my business. Easy to use, can set a different access to a different staff members. The support team resolve quickly any concerns and adjust the system to your individual needs.
Cons
There isn't ones.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very good
Reviewed on 2018/07/26
have been able to manage the appointments & reconcile with sales
have been able to manage the appointments & reconcile with sales
Pros
The part that the appointments & Sales are integrated
The dashboard page
The after sales support is very quick & prompt
Cons
Not able to extract customer data.
Daily cash opening & Closing is a bit complicated
Customer address & phone number doesn't appear in appointment details
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Versum- nice and easy to use
Reviewed on 2020/11/13
Pros
I love Versum because I nice and easy to use. I do like the fact my customers don't have to download any application, to book the appointment, they just simply log in to my booking page, at the same time we collect information needed for marketing, like email address or phone number.
I did link my PayPal account, so my customer will pay deposit before booking appointment, where some others software not allowed this.
Versum has fantastic customer support. [SENSITIVE CONTENT HIDDEN]- one of the adviser, assist me with all set up, I had a 2 phone call meetings with him. On first one He explain how everything works, give me some homework to do like update my calendar, enter details of all my customers to the system etc, on second appoitment my booking website go live.
Cons
So far, so good....I can't find any Cons ;)
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
So incredibly impressed with the software. Easy to use with lots of features!Would highly...
Reviewed on 2017/10/03
Pros
After a failed attempt with a different version of salon software I couldn't have been happier to discover versum.
The software is easy to use and incredibly effective within my salon. The online booking is great, all appointments are listed and easy to access, and this has been a preferred option for my clients as they can struggle to get me on the phone.
I have also added gift vouchers onto my sales, the software generates an individual code for each voucher guaranteeing no forgery of voucher codes etc.
Prior to each appoitment my clients are sent an SMS reminder, as well as a review email after their treatments which allows me to monitor all feedback effectively. The layout and design is easy to navigate and the price is more than fair for what you get.
I would also like to mention the support from their teams has been incredible, always on hand to answer questions promptly to keep your day stress free!
This software is one of the best I have worked with, everything flows well and the help forums guide you through any issues.
Cons
I can't say I dislike anything, however as I'm the only one in my team, I would find it beneficial to have my appointments colour coordinated rather than one colour for everything for ease of use.
Versum FAQs
Below are some frequently asked questions for Versum.Q. What type of pricing plans does Versum offer?
Versum offers the following pricing plans:
- Starting from: £40.00/month
- Pricing model: Subscription
- Free Trial: Available
Single employee: $25 per month 2-6 employees: $39 per month 7-12 employees: $69 per month Over 12 employees: $109 per month
Q. Who are the typical users of Versum?
Versum has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Versum support?
Versum supports the following languages:
English, German, Polish, Portuguese, Spanish
Q. Does Versum support mobile devices?
Versum supports the following devices:
Q. What other apps does Versum integrate with?
Versum integrates with the following applications:
Google Analytics 360, Google Calendar, Meta for Business, Microsoft Excel, Twitter/X
Q. What level of support does Versum offer?
Versum offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
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