Versum

Web-based beauty salon software for SMBs

5 /5 (155 reviews) Write a Review!

Versum Overview

What is Versum?

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.

Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.

Versum Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Subscription
Value for money

Single employee: $25 per month
2-6 employees: $39 per month
7-12 employees: $69 per month
Over 12 employees: $109 per month


Versum Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
English, German, Polish, Portuguese, Spanish

Media

Activity dashboard
Track campaign progress
Build service packages
Manage booking calendar
Track business performance
Send SMS to customers
Real time analytics
Versum video Versum video Versum screenshot: Activity dashboard Versum screenshot: Track campaign progress Versum screenshot: Build service packages Versum screenshot: Manage booking calendar Versum screenshot: Track business performance Versum screenshot: Send SMS to customers Versum screenshot: Real time analytics

Versum Reviews

Versum Reviews

Overall rating
5
/
5
Excellent
148

Very good
7

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,9
Ease of Use
4,9
Customer Support
5
100% recommended this app
Anna J.

Very Helpful System in my business .


Nikola B.

Amazing company and software

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!


Beata T.

Versum- nice and easy to use


Sarah J.

Versum review

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.


Toma C.

Versum great experience

Gain time, very interactive. Features that are very useful for my salon management.


Anna J.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Very Helpful System in my business .

Used Daily for 6-12 months
Reviewed on 2018/10/14
Review Source: Capterra

Pros

I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons

In my opinion, the cost of sending text messages should be included in the subscription.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nikola B.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Amazing company and software

Used Daily for 1-5 months
Reviewed on 2020/05/14
Review Source: Capterra

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Beata T.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Versum- nice and easy to use

Used Daily for 1-5 months
Reviewed on 2020/11/13
Review Source: Capterra

Pros

I love Versum because I nice and easy to use. I do like the fact my customers don't have to download any application, to book the appointment, they just simply log in to my booking page, at the same time we collect information needed for marketing, like email address or phone number.
I did link my PayPal account, so my customer will pay deposit before booking appointment, where some others software not allowed this.
Versum has fantastic customer support. [SENSITIVE CONTENT HIDDEN]- one of the adviser, assist me with all set up, I had a 2 phone call meetings with him. On first one He explain how everything works, give me some homework to do like update my calendar, enter details of all my customers to the system etc, on second appoitment my booking website go live.

Cons

So far, so good....I can't find any Cons ;)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sarah J.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Versum review

Used Daily for 6-12 months
Reviewed on 2020/06/18
Review Source: Capterra

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros

We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons

I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Toma C.
Industry: Cosmetics
Company size: 2-10 Employees

Versum great experience

Used Daily for 6-12 months
Reviewed on 2020/09/11
Review Source: Capterra

Gain time, very interactive. Features that are very useful for my salon management.

Pros

I’m very happy with this software, it s very useful, fast, eficient and really easy to use with the principal tools for salon planning and reporting.
Very fast and efficient support!

Cons

Nothing special to submit. This software works very well for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 155 user ratings
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Versum Pricing

Versum Pricing

Starting from
US$25,00/month
Free Trial
Subscription
Value for money

Single employee: $25 per month
2-6 employees: $39 per month
7-12 employees: $69 per month
Over 12 employees: $109 per month

Single employee: $25 per month
2-6 employees: $39 per month
7-12 employees: $69 per month
Over 12 employees: $109 per month

Value for Money
4,9/5
Based on 155 user ratings
Compare value for money rating with alternatives
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Versum Features

Versum Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,9/5
Based on 155 user ratings
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Categories

Additional information for Versum

Additional information for Versum

Key features of Versum

  • Appointment history
  • Appointment scheduling
  • Automatic reminders
  • Booking calendar
  • Client management
  • Customer loyalty program
  • Email marketing
  • Equipment / room management
  • Gift card system
  • In-built CRM
  • Inventory management
  • Payroll & commission management
  • Personalized customer profile
  • Point of sale (POS)
  • Referral programs
  • Run promotional campaigns
  • Social marketing

Benefits

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.

Versum FAQs

Versum FAQs

Below are some frequently asked questions for Versum.

Q. What type of pricing plans does Versum offer?

Versum offers the following pricing plans:

Starting from: US$25,00/month

Pricing model: Subscription

Free Trial: Available

Single employee: $25 per month 2-6 employees: $39 per month 7-12 employees: $69 per month Over 12 employees: $109 per month

Q. What are the main features of Versum?

Versum offers the following features:

  • Appointment history
  • Appointment scheduling
  • Automatic reminders
  • Booking calendar
  • Client management
  • Customer loyalty program
  • Email marketing
  • Equipment / room management
  • Gift card system
  • In-built CRM
  • Inventory management
  • Payroll & commission management
  • Personalized customer profile
  • Point of sale (POS)
  • Referral programs
  • Run promotional campaigns
  • Social marketing

Q. Who are the typical users of Versum?

Versum has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Versum support?

Versum supports the following languages:

English, German, Polish, Portuguese, Spanish

Q. What type of pricing plans does Versum offer?

Versum has the following pricing plans:

Subscription

Q. Does Versum support mobile devices?

We do not have any information about what devices Versum supports

Q. What other apps does Versum integrate with?

Versum integrates with the following applications:

Facebook, Google Analytics, Google Calendar, Microsoft Excel, Twitter

Q. What level of support does Versum offer?

Versum offers the following support options:

Online Support, Phone Support, Knowledge Base, Video Tutorials