About Versum

Versum is a web-based hair salon and spa management software that helps to streamline in-house operations and improve customer service. The software is designed for spa centers & beauty salons and supports features such as appointment scheduling, customer records management, staff management, and real-time reports.

The solution offers tools to build a central information system which can be accessed online, 24/7. With Versum, salon managers can track customer visits and record information such as their booking history, preferred choice of service, the stylists and hair color they opt for, their last bill amount, number of visits, etc. The solution helps salon owners to connect with their customers by sending booking confirmation messages and appointment reminders via SMS text messages and emails. The solution is also capable of running various marketing campaigns through which salon owners can send bulk messages to their targeted clients. Robust marketing automation tools allow salon owners to not only stay in touch with their customers but also to improve customer retention through loyalty programs, special offers, and gift cards.

Versum provides an online service portal that helps salon customers to sign in, book appointments, choose service type, pay bills, and provide feedback.

Versum is equipped with high standards of data protection that ensure the safety of sensitive data and customer information stored in the cloud. The solution is available on subscription basis and can be accessed on multiple devices at the same time using an internet connection. The solution is suitable for small and mid-size hair salons, beauty salons and spa centers.

Key benefits of Versum

• Versum is a web-based solution that helps to streamline daily salon operations, acquire new customers and improve loyalty.

• Versum has a single repository for all client bookings and information and provides instant access to customers’ appointment histories, service preference, bill payments, and more.

• The solution allows customers to view available booking slots via an online portal and book appointments instantly.

• Salon owners can configure various loyalty programs and share offers & gift cards with their customers via email and SMS to increase customer engagement and retention.

• With inbuilt inventory management features, Versum lets salon managers track and monitor their stock levels and product sales.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

English, German, Polish, Portuguese, Spanish

Images

Activity dashboard
Track campaign progress
Build service packages
Manage booking calendar
Track business performance
Send SMS to customers
Real time analytics
View 8 more
Versum video
Versum video
Versum screenshot: Activity dashboard Versum screenshot: Track campaign progress Versum screenshot: Build service packages Versum screenshot: Manage booking calendar Versum screenshot: Track business performance Versum screenshot: Send SMS to customers Versum screenshot: Real time analytics

Features

Total features of Versum: 100

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Barcode / Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Cash Management
  • Client Database
  • Client Management
  • Client Profiles
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Equipment Tracking
  • Event Calendar
  • Event Tracking
  • Facility Scheduling
  • Feedback Management
  • File Management
  • Gift Card Management
  • Incentive Management
  • Inventory Management
  • Inventory Tracking
  • Leave Tracking
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Productivity Analysis
  • Purchase Order Management
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Retail Inventory Management
  • Retention Management
  • Returns Management
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing Managment
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Secure Login
  • Social Advertising
  • Social Media Integration
  • Stock Management
  • Task Scheduling
  • Timesheet Management
  • Transaction History
  • User Profiles
  • Website Integration

Alternatives

Vagaro

4,7
#1 Alternative to Versum
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

WellnessLiving

4,4
#2 Alternative to Versum
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Mindbody

4
#3 Alternative to Versum
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

Timely

4,7
#4 Alternative to Versum
Timely is the world's smartest salon, spa and wellness software. Timely runs on all your devices. Manage your...

Reviews

Overall rating

5 /5
(159)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 159
Anna J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Helpful System in my business .

Reviewed on 2018/10/14

Pros

I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons

In my opinion, the cost of sending text messages should be included in the subscription.

Nikola B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing company and software

Reviewed on 2020/05/14

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to...

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers 😍 I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

Sarah J.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Versum review

Reviewed on 2020/06/18

Overall I am extremely pleased with Versum, the system is easy to use and has made our business...

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros

We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons

I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Kristine K.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good choise for beauty salons

Reviewed on 2020/12/16

Time saving is very important for us. While clients do booking online, we can work with...

Time saving is very important for us. While clients do booking online, we can work with apointments, and sometimes we dont need administrator.

Pros

Its easy to folow the schedule, and folow all information what's important for service improve.

Cons

Would be good, that we could integrate platform in our web page, that our clients dont need to go to other platform. Would be easier tracking.

Keri W.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service

Reviewed on 2020/04/29

It has been wonderful using Versum and working with their customer service. The software covers...

It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!

Pros

First [SENSITIVE CONTENT HIDDEN] is awesome!! I feel like I have a personal account manager and friend in this business. Anything I need he responds quickly and personally! Thanks [SENSITIVE CONTENT HIDDEN]

I like how the system works perfectly for 2 or more employees! It's not too much for 2 people and fits really well! I love how easy and simple it is to contact our clients via newsletters and sms directly from the software!

Cons

I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change.

I think that for customers, after online login, the My Account link should be easier to see.
Also, after they are in their account make finding their appt easier.
And change the word Show to View or View Appts, for us Americans ;)

Showing 5 reviews of 159 Read all reviews

Versum FAQs

Below are some frequently asked questions for Versum.

Versum offers the following pricing plans:

  • Starting from: US$25,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Single employee: $25 per month 2-6 employees: $39 per month 7-12 employees: $69 per month Over 12 employees: $109 per month

We do not have any information about Versum features

Versum has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Versum supports the following languages:

English, German, Polish, Portuguese, Spanish

Versum supports the following devices:

Versum integrates with the following applications:

Facebook, Google Analytics, Google Calendar, Microsoft Excel, Twitter

Versum offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Versum.