WorkOtter

WorkOtter

Cloud based project portfolio management (PPM) solution

4.9/5 (133 reviews)

WorkOtter Overview

WorkOtter is a cloud-based project portfolio management (PPM) software that helps businesses of all sizes plan & track their projects. The solution is designed to provide real-time management and oversight of ongoing projects and resources to reduce risk and eliminate failure situations. WorkOtter is suitable for small and large IT, consulting, and engineering firms that are looking to streamline and automate their project management activities.

WorkOtter offers tools to manage and optimize different projects and program groupings such as IT services, products and application portfolios, among others. The solution captures project requests from both internal and external users and prioritizes projects according to the rules defined by the organization. Project managers can run ad-hoc queries and generate customizable project reports. The interactive dashboard offers real-time insight into ongoing project activities and team performance. The solution enables managers to track their project status, manage expenses, monitor budget utilization and track individual team member contributions through a single interface. With more than 60 configurable report templates, users can personalize reports and dashboard by department, stakeholder or company.

WorkOtter resource management feature enables businesses to move assignments from over-utilized staff to the available resources. The solution helps project managers to plan daily demand or capacity based on the number of resources available for the day. The web-based calendar displays entire project schedules along with extensions and deadlines.

WorkOtter integrates and synchronizes data between multiple third-party applications such as Microsoft Project, Jira, Box, Google Drive and more. Other features include project budgeting, time & expense tracking, financial reporting, and real-time alerts.

Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

WorkOtter Reviews

Overall rating
4.9/5
100% positive reviews
126
Excellent
7
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

Working productively - Easier Done!

Used Weekly for 6-12 months
Reviewed on 2019/05/13
Review Source: Capterra

When I needed assistance, I got just that. No runaround, no leading, straight answers, and confirmations. As I've stated, you will have to take some time to learn the program but it's for the benefit of alleviating management tasks. Have questions, you can always call customer service to fulfill any lingering questions/doubts. I'm more than happy with my experience and I relaying my appreciation to others has provided others with the same positive experience!

Pros

Ease of access is something every project manager, team, boss, or client, looks for in much of the planning process. Provided within the Excel Spreadsheet, helping to better utilize WorkOtter, are different resources which enable easier accessibility. As a project manager, efficiency is something I'm always looking for, without having to go through the hurdles of worrying about maintaining organization. The WorkOtter forecasts enable me to see the efficiency/productivity of different departments/projects within the company without having to recreate the wheel. It also allows me to see how different members of the team are keeping up with responsibilities – effectively managing productivity all at once – and keep track of workload. Certain projects will burden team members, but it’s difficult to assess without a system that provides that resource and WorkOtter provides the analyses to highlight areas of need be it hiring new staff or contracting. I can use the resource management and capacity features to increase productivity while also enabling the Open API's to connect with other systems. Data collecting on WorkOtter allows for presumptive planning by stretching projects out to better visualize productivity of tasks. The project timeline keeps managers focused on what’s coming up, what’s overdue, and what’s been completed. It’s more than just a list of dates but a visual tool that is color-coded and for those who want to move from the usual, basic, calendar and date method.

Cons

Getting started can be a little overwhelming. There are a lot of features and it takes a bit of time to get comfortable with the platform. I had to sit down and study it in order to feel truly comfortable and this is something that could get in the way for others who aren't apt to figuring things out on their own.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hessel F.

It is outstanding project management software system that is rich in features.

Used Daily for 1-5 months
Reviewed on 2018/02/11
Review Source: Capterra

It is an incredibly useful PM-system and it really helps the PMs to manage their projects. In addition, it has an outstanding dashboard option which makes it easy to generate real time dashboard reports. This means that the PM can focus on running his/her projects and can communicate adequately with management without having to spend hours on weekly reports.

Trust me, I have been there as a PMO and with other systems, the PMs have to agonize over reports. WorkOtter enables generating reports with the flick of a finger (literally)!

Another benefit is resource management, which is often missing in PM systems. They often make it easy to assign resources to tasks, but it doesn't help if you can't see who is over allocated. With WorkOtter, it is easy to see and also to move resources between tasks.

Finally, WorkOtter syncs with 'familiar' tools such as MS Project or Jira. This made it easier for me to get to use it, as I have lots of experience with them.

Pros

I have used numerous PM software systems and they each tend to focus on certain features. WorkOtter has numerous features which means it makes it much easier for PMs to manage their projects.
For example, it has a section to initiate requests, which is usually missing. It has comprehensive resource management and the reporting module is an absolute dream!
I could go on and on, but this section has specifically asked for what I like "most"!
I am a PMP-certified PM and, as such, am really particular about PM-software. I have used industry standard software for a number of years and when one takes a look at WorkOtter, one can see immediately that that one has been short changed. WorkOtter is the ONLY software system that I have used that has features that should be basic in any PM-system.

Cons

I personally really like the interactive nature of the system, but I think that slightly less technical users may need to undergo a learning curve in order to get the full benefit. Imagine graphs that can be dissected and dragged and dropped to look more meaningful! Yes, you may need to try a bit to get it right, but once you get the hang of it, you will fly!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessica D.

By far the best project management software!

Used Daily for 2+ years
Reviewed on 2018/12/20
Review Source: Capterra

There are so many benefits WorkOtter has brought to our company. We never realized how broken our communication was before using the software. We were not meeting deadlines and everyone always seemed to be on a different page when it came to making decisions. Communication is key when it comes to project management, WorkOtter helped us realize that.

Pros

We use WorkOtter for all project management in our department. Specifically, we use the software to create tasks, modify deadlines, and prioritize projects according to budget and objectives. With the help of the analytical tools in the Dashboard, we were able to stay consistent with reporting and making decisions. It was also great that we can customize dashboards according to the user role.

Not only does it have amazing features, but it also created a supportive and team building work environment. The software automates team collaboration and has brought us together as an organization in many ways. You can easily keep track of status on tasks, and easily assign team members with work. So, you will be always on time. Our communication as a whole has never been better.

By far the best product we've used!

Cons

The software has brought so many positive features to our company. I couldn't find any significant drawbacks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Muhammad ali K.

User Friendly and very effective PM software

Used Daily for 6-12 months
Reviewed on 2019/07/03
Review Source: Capterra

Satisfied to choose WorkOtter as our Project Management software. Developed exactly according to the needs of Project managers. Organizing our tasks were not been as smoother as these are now with the help of this Software. WorkOtter seems like a member of our team which supports us in an incredible way.

Pros

WorkOtter has provided us an opportunity to get control over our complex tasks. Organization of tasks is extremely simple in the software. The software is highly user friendly and doesn’t require hours and hours of training to get used to it. Perfect software for scheduling and communication. As a PC I am always updated on the project, it takes few moments to have a check on the activities of my colleagues.
Integration of files is easy on to the online database. Easy execution of sharing and uploading files saves time. Assigning taks to members has become so convenient with WorkOtter. 2 way synchronization with JIRA is an additional benefit. The interface is aesthetically designed which is soothing to eyes. The level of customization in the software made me feel empowered and that is what you need as a PC. Lastly, it is affordable and the amount of benefits it entails definitely makes it worthy to use.

Cons

Until now the software is working pretty fine. There are no major glitches which we have encountered. Initially, some very minor concerns appeared because it was a new software for us however, the more we are using it, we are getting familiar with the software. I think due to its high customization we are unable to find any major drawback so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alex S.

My best way to save time

Used Daily for 6-12 months
Reviewed on 2019/04/13
Review Source: Capterra

First of all, we are happy we picked WorkOtter because now it’s easier to see what my collaborators are doing and if they do it well. Also, we are more organised and the efficiency is better now and it was a problem in my company because we made a good work but we had long time results. Also, WorkOtter hadn’t some surprises like putting pressure to buy more and it made us more comfortable with this software.

Pros

The thing I’ve liked the most was that it is a complex program, with many features, but it is very easy to use. For example, a nice feature which I loved was that me, as a manager, I could subscribe to reports and after that I’ve received a lot of information directly on my e-mail and I think this is great for managers to see how is the specific project going and where they can work too to make it better. Also, on my e-mail I got all updates, but I got attached dashboards.

Also, another thing I’ve liked were the interactive visuals inside reports and I mean by that I could see all the work using infographics and custom the schedule, see my workers’ individual work. With that, I could understand all the complex data easier, discover patterns and find the problems of my workers so that I could talk to them.

Cons

I think WorkOtter is the best software I’ve ever user. I thought it will have some problems which I’ve discovered on other softwares like this but I can’t complain about nothing because all was good for me and we were happy because we choose the right software and I hope it won’t disappoint us in the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

WorkOtter Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Subscription
Value for money

Individuals and small teams: $10 per user per month
Teams: $20 per user per month
Managers: $35 per user per month
*Setup fee required for new customers.

WorkOtter Features

  • API
  • Activity Dashboard
  • Prioritizing
  • Projections
  • Third Party Integration
  • Timesheets

  • Activity Tracking
  • Automatic Notifications
  • Collaboration Tools
  • Drag & Drop Interface
  • Gantt Charts
  • Multiple Projects
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Task Management
  • Task Planning
  • Task Tracking

Additional information for WorkOtter

Key features of WorkOtter

  • "What-if" scenarios
  • API
  • Budget management
  • Budgeting & forecasting
  • Chat & collaboration tools
  • Cost tracking
  • Demand planning
  • Document management
  • File sharing & transfer
  • Home dashboard
  • Issue management
  • Project notes
  • Reporting
  • Resource management
  • Risk assessment
  • SSL security
  • Single sign on
  • Task prioritization
  • Third party integrations
  • Time & expense tracking
  • Two-way data syncing
  • Visual analytics
  • Workflow management

Benefits

• WorkOtter is a cloud-based solution that helps budget-conscious project managers to forecast their resources, prioritize projects, and pivot when changes occur.

• The solution is designed to provide efficient resource management which helps in balancing priorities with the available resources for improving daily output.

• WorkOtter offers robust ‘What-If’ scenario planning tools to handle project operation queries intelligently.

• The solution enables project managers and team members to track & monitor key performance indicators of all projects through a real-time dashboard and fully configurable reports.

• WorkOtter is capable of sending instant alerts and notifications to the set of responsible parties and individuals involved in a project to keep them updated on the work progress.

• WorkOtter is a secure cloud-based solution with SSL and SOC2 grade encryption, and single sign-on login for every user.

WorkOtter FAQs

Below are some frequently asked questions for WorkOtter.

Q. What type of pricing plans does WorkOtter offer?

WorkOtter offers the following pricing plans:

Starting from: US$10,00/month

Pricing model: Subscription

Free Trial: Not Available

Individuals and small teams: $10 per user per month
Teams: $20 per user per month
Managers: $35 per user per month
*Setup fee required for new customers.

Q. What are the main features of WorkOtter?

WorkOtter offers the following features:

  • "What-if" scenarios
  • API
  • Budget management
  • Budgeting & forecasting
  • Chat & collaboration tools
  • Cost tracking
  • Demand planning
  • Document management
  • File sharing & transfer
  • Home dashboard
  • Issue management
  • Project notes
  • Reporting
  • Resource management
  • Risk assessment
  • SSL security
  • Single sign on
  • Task prioritization
  • Third party integrations
  • Time & expense tracking
  • Two-way data syncing
  • Visual analytics
  • Workflow management

Q. Who are the typical users of WorkOtter?

WorkOtter has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does WorkOtter support?

WorkOtter supports the following languages:

English

Q. What type of pricing plans does WorkOtter offer?

WorkOtter has the following pricing plans:

Subscription

Q. Does WorkOtter support mobile devices?

We do not have any information about what devices WorkOtter supports

Q. What other apps does WorkOtter integrate with?

WorkOtter integrates with the following applications:

Box, Dropbox, Google Drive, JIRA Software, Jira Service Desk, Microsoft OneDrive, Microsoft Outlook, Microsoft Project

Q. What level of support does WorkOtter offer?

WorkOtter offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials