NetCrunch

About NetCrunch
AdRem NetCrunch is an agentless network monitoring and management system to track services uptime, bandwidth, and detailed performance of routers, switches, firewalls, and other infrastructure devices in real-time. It supports traffic flow monitoring and Cisco NBAR technology for detailed application flow monitoring and top-talkers troubleshooting.
With AdRem NetCrunch, users can monitor any network infrastructure devices as well as other devices that are part of your organization such as printers, cameras, security sensors, environmental sensors or even some diagnostic medical devices, production devices or traffic lights. If it is online, NetCrunch in most cases can get performance data from it, read it from text file, REST API or have it pushed to NetCrunch.
NetCrunch comes with out-of-the-box agentless monitors of all major servers, applications, and virtualization hosts. Further to monitoring duties, NetCrunch incorporates live visualization for automatic layer 2 maps, routing maps, traffic flow analytics, alert analytics, and various performance top charts displaying the most overloaded resources. It offers live performance dashboards and graphical views where you can display live value or status of any metric or alert tracked by NetCrunch, with background shapes, images, floor or geo maps, with automatic refresh and status change signaling that looks awesome on large screens in the server room or NOC. What;s more, various views that can be programmed for automatic rotation.
Users can visualize current performance and monitor live status using dashboard maps, advanced layer-2 mapping, and traffic dashboards and analytics.
NetCrunch offers extensive alerting actions and automatic alert correlation alongside performance data analysis capabilities, where users can create reports and examine network traffic trends. Its unique active alerts feature enables you to concentrate on current, non-resolved issues in your network rather than endlessly browsing through event logs or overflowing email inboxes. To the relief of busy admins, NetCrunch allows assigning automatic self-healing actions/remediation or control actions in response to alerting events - NetCrunch can try to reboot the system or restart service or execute some script. You can easily define such alert and escalation scripts for various areas of your network and apply them by multiselecting appropriate devices.
Active alerts together with conditional alert options provide a dynamic approach to monitoring that can adapt to changing network conditions. For example, if a server is experiencing high CPU utilization during peak usage hours, an active alert can be triggered, but if the same level of CPU utilization is observed during off-peak hours, the alert may not be triggered or can be triggered at different value or only if it persists for a certain time. This allows IT professionals to focus on critical network events that require immediate attention while reducing false positives that can result in alert fatigue.
AdRem NetCrunch monitors all leading OS types like Windows, Linux, Mac OS X, VMWare ESX/ESXi, and BSD. It has an inbuilt MIB compiler to ensure complete SNMP support. AdRem NetCrunch’s SNMP support allows users to collect data useful for troubleshooting and long-term analysis. The NetCrunch UI complete with a summary dashboard and top charts enables users to work more efficiently while the range of extensive alerting actions ensures users prioritize and react to unresolved issues first. Collected data can be used to create reports or converted into graph format, giving users detailed insight into the systems and services being monitored.
Key benefits of NetCrunch
In addition, NetCrunch includes a built-in MIB browser that allows you to browse and search SNMP MIB (Management Information Base) files, which contain information about the performance and status of SNMP-enabled devices. The MIB browser allows you to quickly and easily locate the information you need to monitor and manage your network devices.
NetCrunch also provides advanced SNMP trap handling capabilities, which allow you to receive SNMP trap messages and configure custom alerting and response actions based on the contents of those messages. This can help you to quickly identify and respond to network issues and minimize downtime.
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Reviews
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- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Monitoring of our network and good customization of alerts.
Reviewed on 2023/03/24
It is the best software in this category, since it allows us to monitor our network with a lot of...
It is the best software in this category, since it allows us to monitor our network with a lot of intuition, remote monitoring is also very good, we improve data collection and analysis, it automatically detects any problem that occurs throughout our IT infrastructure.
Pros
I like that it is a very customizable system, we monitor our entire IT environment, we better understand what is happening in our network and we guarantee our optimization better, the notifications are fast, it is a very professional system that ensures that our network works perfectly.
Cons
With no issues that make us change our minds, we get through the learning curve quickly, they are features that are powerful in optimizing our IT infrastructure.

- Industry: Semiconductors
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent monitoring of our network devices, security is impressive.
Reviewed on 2023/02/10
It has helped us keep our entire IT environment in good condition, offers complete monitoring of...
It has helped us keep our entire IT environment in good condition, offers complete monitoring of our company's hardware and software, our servers are secure, alerts are fast, with NetCrunh we have great data analysis, prevention has been improved of incidents because problems are detected early, it adapts very well with Windows, it is a software that requires personnel with good knowledge to be able to take advantage of all the security capabilities of NetCrunch.
Pros
It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment.
Cons
The support service is slow, it is a really inconsistent service, it needs a lot of improvements in the technical support service to be able to be a software with great acceptance of new clients.
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
NetCrunch review
Reviewed on 2017/11/07
Pros
NetCrunch is very easy to setup
Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard
NetCrunch is pretty lightweight in comparison to other solutions out there on the market
Cons
If your infrastructure is small it’s easy. As soon you have several locations you have a problem
Support systems is restricted to special hours when you want to speak to the team
Costing is not publicly listed, you have to request the team depending on your requirements
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Monitor your entire IT environment in just a few steps.
Reviewed on 2018/07/05
NetCrunch monitors our entire environment and lets us know what needs attention. We trust the...
NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely.
Pros
NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time.
Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future.
We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled.
NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS.
The interface is easy to understand and customize.
Cons
There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring.

- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Software
Reviewed on 2021/06/09
I was able to get access to a software that monitors all devices.
I was able to get access to a software that monitors all devices.
Pros
I honestly love instead of liking, NetCrunch is system that supports other major operating systems. Its pricing its very reasonable and very easy to use.
Cons
I honestly didn't dislike anything because its the most amazing system anyone could use.
NetCrunch FAQs
Below are some frequently asked questions for NetCrunch.Q. What type of pricing plans does NetCrunch offer?
NetCrunch offers the following pricing plans:
- Starting from: US$90.00/month
- Pricing model: Subscription
- Free Trial: Available
NetCrunch is licensed per number of monitored nodes, with no limit on sensors or counters. Users can choose a permanent license or annual subscription. Contact AdRem Software directly in order to get a quote on NetCrunch packages tailored to your needs.
Q. Who are the typical users of NetCrunch?
NetCrunch has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NetCrunch support?
NetCrunch supports the following languages:
English, French, German, Japanese, Polish
Q. Does NetCrunch support mobile devices?
NetCrunch supports the following devices:
Q. What other apps does NetCrunch integrate with?
NetCrunch integrates with the following applications:
Asana, Bird, Clickatell, ConnectWise PSA, ConnectWise RMM, Freshdesk, Freshservice, IFTTT, Jira, Jitbit Helpdesk, LiveAgent, ManageEngine ServiceDesk Plus, Microsoft Teams, Mojo Helpdesk, OpsGenie, PagerDuty, Pushover, Ryver, Slack, Trello, Twitter/X, ValueOps, Zendesk Suite
Q. What level of support does NetCrunch offer?
NetCrunch offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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