MOGO

MOGO

Azure-secured online dental practice management software

4.4/5 (56 reviews)

MOGO Overview

MOGO is a web-based dental management solution powered by Microsoft Cloud technology and offering a secured, all-in-one feature set. Designed to cater for general dentists and also specialists including Orthodontists, Oral Surgeons and Periodontists, MOGO promises an intuitive ease-of-use with added training and video support. The HIPAA-compliant system integrates 24/7 security management and can be fully customized to add any desired branding or imagery to forms. A built-in word processor facilitates the editing of documents, notes and letters, while an integrated Email/Fax suite safely attaches correspondence to patient notes and translates emails into password protected PDFs.

MOGO’s Imaging Suite provides Plug & Play connectivity with leading X-ray systems along with the organized archiving of images and the measurement of angle and canal lengths. In addition, MOGO supports patient relations with eReminder options across mobile SMS and email. Send automatic appointment time reminders plus notifications for recalling due patients, customized promotions and even automated birthday greetings.

Pricing

Starting from
US$250,00
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

MOGO Reviews

Overall rating
4.4/5
88% positive reviews
37
Excellent
12
Very good
3
Average
0
Poor
4
Terrible
Corinne F.

MOGO has worked well for our office over the past 10+ yrs. The support team has been great!

Used Daily for 2+ years
Reviewed on 2018/03/15
Review Source: Capterra

Pros

All the customizable features, reports, colors and settings. The charts are great and colorful. Importing x-rays and documents is a very simple process. Searching for a patient on the lookup list is easy since you can search by any information you have in any column. (i.e. patient phone number, or first name) . The schedule is easy to read and customize. The electronic claims features and being able to check the to do list to make sure none were missed.

Cons

That only one person can access the transaction screen at a time - for example, the hygienist wants to access it for dating the treatment and doing her notes, but cannot as the receptionist has it open to collect payment. Also if I want to make a treatment plan and print it, and the receptionist wants in there to complete a transaction, only one of us can work in there at a time.
Also would like to have a local support available for in office training. We have never had in office training in our office. We've had to figure it out by the training videos and trial & error, and some tips along the way. We know that there are a lot more features that we could use and enjoy if someone could come and walk us through the steps and answer all the questions we have about using those features. Many of the training videos are outdated, though I have noticed new ones in the past year.
I wish the statements could be more customizable by individual. (like choosing a separate address to send it to instead of the family head, or in cases of children of divorced parents being able to generate and customize statements for both sets of parents). What messages to include for that individual to print and better explain the billing, etc.
When I want to print a receipt, I have to go through 4 prompts to get a receipt to print.

Rating breakdown

Value for Money
Ease of Use
Customer Support

David T.

I have been a MOGO customer for over 20 years. That should say it all!

Used Daily for 2+ years
Reviewed on 2017/10/26
Review Source: Capterra

It served me very well for over 20 years. Although I recently sold my practice, I still recommend this software highly to the students I teach in my practice management courses at UMKC.

Pros

First of all, MOGO is very intuitive to learn and use. It opens with a list of every patient, similar to a Rolodex. All of the functions of the program are accessible from this starting point. The letter writing and template creation capability is one of the hallmarks of their software. I am very familiar with other popular brands of dental practice management software and what takes one keystroke with MOGO, typically requires multiple steps with competitors. I have always found their customer service department and reps to be friendly, knowledgeable, and willing to stay with you until your question is answered to your satisfaction. Another aspect of their business model that I have found to be most beneficial is their willingness to listen to my suggestions and sometimes incorporate my ideas to enhance their product in a future upgrade. I have had MOGO transfer data from another software system and convert it to a MOGO platform and never experienced any major issues. Finally, if you compare the price you pay for MOGO software and service with other leading competitors, you will save money with MOGO and own a superior product. MOGO is easy to use, the program encompasses every imaginable feature, the company employs great people, and it can be purchased for a reasonable cost. Don't waste too much time exploring other options. You will not be disappointed with MOGO!

Cons

There are not many things that fall into this category in my experience with MOGO over 20+ years. As with any software program, new versions sometimes have programming bugs that have not been completely worked out yet. Although it is frustrating at the time, MOGO technical support has always been very helpful and getting any glitches corrected ASAP.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David T.

As a 20 year user of MOGO software my advice is , "look no further"

Reviewed on 2016/01/28
Review Source: SoftwareAdvice

Pros

Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways.

The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO.

The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler.

Cons

N/A. I don't have any negative comments at this time.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David T.

As a 20 year user of MOGO software my advice is this, "look no further, you have found the best!"

Reviewed on 2015/06/11
Review Source: Capterra

Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways.

The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO. In tech support, you can usually reach someone immediately who can assist you with a successful resolution of your issue on the spot. Although I don't have much need for technical help after being a user for 20 years, when I do I can count on the same people and they have never disappointed me. There are no dumb questions or insignificant concerns at MOGO.

The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler.

I would encourage anyone shopping for dental management software to compare all the major brands. But when you consider initial and on-going costs, ease of use, customer support, innovation, safety of data, and the ability to deal with the most experienced programmers and staff around, I think you will also find MOGO to be a great choice.

Don't take my word for it. Call MOGO and ask if you can try out the entire program on a trial basis. I doubt if you will want to return it!

Response from MOGO

Doctor Thein,
Thank you for all of your kind words! It is because of clients such as yourself that Mogo has been able to strategically plan, develop and execute key features in the Mogo dental software, since 1983. It has been a pleasure serving you with your dental software needs for the last 20 years, your loyalty to Mogo is greatly appreciated! We strive to provide Dentists and Specialists the most comprehensive dental software and we are glad to hear that the program has benefited you and your clinic is so many ways. As always, do not hesitate to contact us with any questions, concerns or comments-we love hearing from you!
All the Best,
Team Mogo
800-944-6646
www.mogo.com
www.facebook.com/mogodentalsoftware

Rating breakdown

Ease of Use
Customer Support

Larry R.

Wow- Incredible customer Support!

Used Daily for 2+ years
Reviewed on 2016/08/17
Review Source: Capterra

I been a customer for 20 years and very rarely had any problems with Mogo. It has been a reliable partner in my dental practice! But after an employee carelessly opened a malicious attachment in an email I found the real value of this software. It's state of the art encryption protected all my data! Matt and the entire customer support team confidently lead me through this horrifying experience. This experience convinced me to switch to Mogo's Cloud Based Program. WOW the transition was seamless ,and was back in business in 1 day. Thank you MOGO!

Pros

Mogo offer you a real complete system! For a very fair monthly fee you get the complete program. Over the years I have research many other programs , but I always stayed with Mogo. Now that I am on the Mogo Cloud I no longer need to service and buy servers. This will be a great savings in my practice . I was quite surprised how well the program works on the cloud, my staff and myself all agree it is even faster then when we used a local server.The program integrates well with my other technologies, digital radiography and 3-D intraoral scanning.

Cons

In general I have no real complaints with this software. I have researched and tested many other programs,there are things I liked better on some other programs. However as a total package for the money I have found no greater complete package.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

MOGO Pricing

Starting from
US$250,00
Pricing options
Free Trial
Free
Subscription
Value for money

$250 per month

MOGO Features

  • Appointment Management
  • Automatic Reminders
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Records Management

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Client Portal
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Storage
  • Electronic Signature Capture
  • HIPAA Compliance
  • Health Insurance
  • Reporting & Statistics
  • Workflow Management

Additional information for MOGO

Key features of MOGO

  • Appointment book
  • Check processing
  • Clinical Charting
  • Customizable business branding
  • Document Management
  • Email/Fax suite included
  • Employee time clock
  • Imaging
  • Medical claims billing
  • Microsoft Azure hosted
  • Patient Account Management
  • Patient Billing
  • Patient Records Management
  • Patient records management
  • Reminders
  • Security & auditing
  • Track insurance claims
  • Treatment & payment history
  • Treatment Planning
  • eReminder system via SMS/Email

Benefits

  • MOGO is a secured cloud-based dental system offering intuitive Plug & Play operation, plus integrated Imaging, Email/Fax and word processor capabilities.

  • Send automatic text and email appointment reminders to minimize patient no-shows, while improving relations with targeted marketing promotions and greetings messages.

  • Orthodontists can track insurance claims and payment plans while documenting patient treatments with MOGO’s dental charting tools, tracking general dentist progress.

  • Oral surgeons are able to track and bill medical claims, track general dentist referrals, send customizable post-op letters and issue electronic consent forms.

  • Periodontists can enjoy hands-free, voice operated periodontal charting features and quickly view side-by-side X-ray comparisons with the integrated Imaging Suite.
  • MOGO FAQs

    Below are some frequently asked questions for MOGO.

    Q. What type of pricing plans does MOGO offer?

    MOGO offers the following pricing plans:

    Starting from: US$250,00

    Pricing model: Free, Subscription

    Free Trial: Available

    $250 per month

    Q. What are the main features of MOGO?

    MOGO offers the following features:

    • Appointment book
    • Check processing
    • Clinical Charting
    • Customizable business branding
    • Document Management
    • Email/Fax suite included
    • Employee time clock
    • Imaging
    • Medical claims billing
    • Microsoft Azure hosted
    • Patient Account Management
    • Patient Billing
    • Patient Records Management
    • Patient records management
    • Reminders
    • Security & auditing
    • Track insurance claims
    • Treatment & payment history
    • Treatment Planning
    • eReminder system via SMS/Email

    Q. Who are the typical users of MOGO?

    MOGO has the following typical customers:

    Mid Size Business

    Q. What languages does MOGO support?

    MOGO supports the following languages:

    English

    Q. What type of pricing plans does MOGO offer?

    MOGO has the following pricing plans:

    Free, Subscription

    Q. Does MOGO support mobile devices?

    We do not have any information about what devices MOGO supports

    Q. What other apps does MOGO integrate with?

    MOGO integrates with the following applications:

    BirdEye

    Q. What level of support does MOGO offer?

    MOGO offers the following support options:

    Online Support, Phone Support, Video Tutorials