iDentalSoft

iDentalSoft

Cloud-based dental practice management for modern dentists

4.4/5 (34 reviews)

iDentalSoft Overview

iDentalSoft is a single or multi-practice software solution for all aspects of dental office management. Promising an ease of use across an array of Enterprise-level features, iDentalSoft is deployed within the cloud to offer secured HIPAA-compliant data storage and anytime, anywhere accessibility. Specific capabilities include the Smart Scheduler, simplifying the appointment scheduling process with intuitive drag and drop editing plus color-coded status indicators. View confirmed bookings or no-shows at a glance, easily allocating new consultations within clicks to minimize vacant timeslots and maximize productivity. Integrated communications then enable staff to stay in contact with patients, issuing customizable email and SMS reminders or recall notifications. Treatment planning tools for generating detailed care programs with custom clinical notes personalizes the patient experience, offering perio, restorative and pediatric charting support.

In addition to essential day-to-day management tasks and native imaging, iDentalSoft also integrates E-Services, HR and self-service capabilities. Process credit card payments, generate and send bills, issue receipts and raise insurance claims while checking eligibility. Employee management allows staff working hours to be tracked alongside certifications and licenses. Patients can also ease the administrative burden with access to an online portal for registering for services and requesting appointments.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

iDentalSoft Reviews

Overall rating
4.4/5
82% positive reviews
24
Excellent
4
Very good
4
Average
1
Poor
1
Terrible
Diana W.

IDentalSoft

Used Daily for 6-12 months
Reviewed on 2019/10/08
Review Source: Capterra

The overall experience is been really good. The support team is always available and willing to help on any issues. The convenience of cloud-based software that allows team member to work in the software from multiple offices.
There are also so many other features available in the software that other cloud based software do not have.

Pros

1. The software was highly customize to the program's needs.
2. All forms are available in the software
3. Many features available that are not available in other software
4. Excellent customer service
5. They were the only company who could do a full migration of all clinical notes, x-rays, documents etc.
6.Cloud based software

Cons

Adjustment on x-rays mounts- problem was fixed with identalsoft support team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Brandon W.

Amazing. Cloud-based perfection.

Used Daily for 6-12 months
Reviewed on 2017/05/22
Review Source: Capterra

I can run my office and handle patients 24/7. This allows me to have a tight, automated office where I am hitting almost the million-dollar mark working only 3 days per week, taking absolutely no insurance and with only 2 employees (myself, the doctor and 1 dental assistant)
We take NO insurance and we don't even do in-house financing. iDentalsoft is very heavily geared for insurance-based practices...

BUT...

1. We know we are in the vast minority in terms of dental offices. Very few offices these days are cash-only.

2. The team at iDentalsoft has been helping us and continues to help us to try and adjust the software to meet more of a cash-only design. I think, in the next 6 months or so, iDentalsoft will have it to where you can simply choose if your office accepts insurance or not and it will remove a lot of the insurance stuff.

Our office is such a minority on this subject but the guys at iDentalsoft still go way out of their way to help us and to adjust the software for our office.

We really appreciate all the help!

Pros

The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software. They have done countless updates and upgrades and I really appreciate how to live and caring this company is.

I have used Easy Dental, Dentrix, ACE, SolutionReach, ZocDoc, etc. iDentalsoft is a combo of all of that and it is one integrated system and is completely cloud-based.

I have the entire software hosted by iDentalsoft and backed up so we don't even need a server in-house and we don't need to pay for an IT guy! No cables running through our office and no need to do tons of work to set up a network.

I can just put TWAIN drivers on the computer I want to use, stick it in an operatory, and i'm good to go.

I can access all patient files on my phone or at home and I do a LOT of patient scheduling and interaction outside of the office so it's great.

iDentalsoft has helped me create a million-dollar practice working only 3 days a week. And we don't take ANY insurance!

I can constantly get reviews and keep all phone notes handy and keep my database SACRED, just the way I like it.

Plus the software just keeps getting better and better. The upgrades are dramatic.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Richard K.

A very good continually evolving software that works on Mac

Used Daily for 1+ year
Reviewed on 2019/07/16
Review Source: Capterra

They are always there to help and want to learn any and all options requested by the Doctor or staff. They seem transparent on all discussions and address all issues with thorough research and dedication.

Pros

I switch from Viive the now defunct Mac software from Henry Schein. They were the only company who could do a full migration of all my clinical notes billing and documents from my previous paperless software. The cloud base software is accessible from anywhere. There is a full perio charting, easy to understand charting and email and text options. Easy incorporated credit card option with ability for auto pay for payment plans. They are willing to customize to your needs and are always looking for input on what to add or change on the next update. It bridged very well to my Mac x-ray software Radiovision. The learning curve was very quick and are there to help when needed.

Cons

would like a little more Mac centric for xrays and intraoral cameras within their images program, but I am able to bridge to my existing software without a problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Identalsoft

Used Daily for 2+ years
Reviewed on 2018/08/16
Review Source: Capterra

I have been using software to teach my students in the classroom. It is easy to use and they love it! Thank you!

Pros

It is very easy to use! It is user friendly. You can even access it anywhere!

Cons

Not that I can think of. There is always something that is updated so it improves as time goes by.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cammielle B.

Not Impressed

Used Daily for 2+ years
Reviewed on 2019/05/02
Review Source: SoftwareAdvice

We don't like the software package. The transfer of info from QSI to Idental was awful. There were thousands of $ of balance transfers, and conversion default messages. We still (2 yrs.) don't have our logo on forms like we were promised. We can't reprint (or even see) the original ADA claim forms. It feels like a thrown software package that was not planned. It's obvious the folks writing it don't work in the field. I would not recommend it.

Pros

It is cloud based, and easy to follow along screens. It is very easy to track lab cases and manage patient xrays. Built in texting and auto emails/texting.

Cons

It's impossible to get accurate accounting reports. You can't close out a month or year. We can't create our own discount/adjustment codes. No way to put pop up alerts.

Response from iDentalSoft

Standard practice is to migrate patient's balance as Balance Transfer. For Logo on form, there is available Form Merge (fill and sign via tablet) and eClaim can also be printed into ADA form, We will have Support follow up with office.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10

iDentalSoft Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Free 30-day available

Contact for full pricing quote.

iDentalSoft Features

  • Appointment Management
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Client Portal
  • HIPAA Compliance
  • Records Management
  • Reminders

  • Activity Dashboard
  • Automated Scheduling
  • Automatic Notifications
  • Calendar Management
  • Compliance Management
  • Customizable Reporting
  • Customizable Templates
  • Document Management
  • Document Storage
  • Reporting & Statistics
  • Self Service Portal
  • Workflow Management

Additional information for iDentalSoft

Key features of iDentalSoft

  • Appointment Smart Scheduler
  • Appointment scheduling tools
  • Clinical charting
  • Document management
  • Drag and drop appointment booking
  • Email & SMS reminders
  • Employee certification tracking
  • HIPAA compliance
  • Imaging
  • Integrated credit card processing
  • Multi-practice deployment
  • Patient account management
  • Patient billing
  • Patient billing
  • Patient records management
  • Patient records storage & management
  • Reminders
  • Secure patient portal
  • TimeClock feature
  • Treatment planning
  • e-Claims filing and tracking

Benefits

  • iDentalSoft is scalable to fit multiple dental practice locations or of any size, centralizing data and operations with a wholly cloud-based, encrypted system.

  • Smart Scheduler provides color-coded, drag and drop appointment booking to make scheduling consultations more intuitive and maximise patient throughput.

  • Native imaging supports comparative viewing, the use of centralized patient charts and the Direct Connect of dental digital devices with iDS Bridge Technology.

  • Integrated E-Services capabilities offer paperless processing of insurance claims, integrated credit card payments, automated billing and the issuing of receipts.

  • An online Patient Portal enables patients to register, sign consent forms and request appointments, while employee management tools include TimeClock for tracking working hours.
  • iDentalSoft FAQs

    Below are some frequently asked questions for iDentalSoft.

    Q. What type of pricing plans does iDentalSoft offer?

    iDentalSoft offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Free 30-day available

    Contact for full pricing quote.

    Q. What are the main features of iDentalSoft?

    iDentalSoft offers the following features:

    • Appointment Smart Scheduler
    • Appointment scheduling tools
    • Clinical charting
    • Document management
    • Drag and drop appointment booking
    • Email & SMS reminders
    • Employee certification tracking
    • HIPAA compliance
    • Imaging
    • Integrated credit card processing
    • Multi-practice deployment
    • Patient account management
    • Patient billing
    • Patient billing
    • Patient records management
    • Patient records storage & management
    • Reminders
    • Secure patient portal
    • TimeClock feature
    • Treatment planning
    • e-Claims filing and tracking

    Q. Who are the typical users of iDentalSoft?

    iDentalSoft has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does iDentalSoft support?

    iDentalSoft supports the following languages:

    English

    Q. What type of pricing plans does iDentalSoft offer?

    iDentalSoft has the following pricing plans:

    Subscription

    Q. Does iDentalSoft support mobile devices?

    We do not have any information about what devices iDentalSoft supports

    Q. What other apps does iDentalSoft integrate with?

    We do not have any information about what integrations iDentalSoft has

    Q. What level of support does iDentalSoft offer?

    iDentalSoft offers the following support options:

    Online Support, Phone Support