iDentalSoft

Cloud-based dental practice management for modern dentists

About iDentalSoft

iDentalSoft is a single or multi-practice software solution for all aspects of dental office management. Promising an ease of use across an array of Enterprise-level features, iDentalSoft is deployed within the cloud to offer secured HIPAA-compliant data storage and anytime, anywhere accessibility. Specific capabilities include the Smart Scheduler, simplifying the appointment scheduling process with intuitive drag and drop editing plus color-coded status indicators. View confirmed bookings or no-shows at a glance, easily allocating new consultations within clicks to minimize vacant timeslots and maximize productivity. Integrated communications then enable staff to stay in contact with patients, issuing customizable email and SMS reminders or recall notifications. Treatment planning tools for generating detailed care programs with custom clinical notes personalizes the patient experience, offering perio, restorative and pediatric charting support.

In addition to essential day-to-day management tasks and native imaging, iDentalSoft also integrates E-Services, HR and self-service capabilities. Process credit card payments, generate and send bills, issue receipts and raise insurance claims while checking eligibility. Employee management allows staff working hours to be tracked alongside certifications and licenses. Patients can also ease the administrative burden with access to an online portal for registering for services and requesting appointments.

Key benefits of iDentalSoft

  • iDentalSoft is scalable to fit multiple dental practice locations or of any size, centralizing data and operations with a wholly cloud-based, encrypted system.

  • Smart Scheduler provides color-coded, drag and drop appointment booking to make scheduling consultations more intuitive and maximise patient throughput.

  • Native imaging supports comparative viewing, the use of centralized patient charts and the Direct Connect of dental digital devices with iDS Bridge Technology.

  • Integrated E-Services capabilities offer paperless processing of insurance claims, integrated credit card payments, automated billing and the issuing of receipts.

  • An online Patient Portal enables patients to register, sign consent forms and request appointments, while employee management tools include TimeClock for tracking working hours.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    The color-coded Smart Scheduler feature offers drag & drop appointment booking
    Integrated patient communications include customized, automated email or SMS reminders
    View 7 more
    iDentalSoft screenshot: The color-coded Smart Scheduler feature offers drag & drop appointment booking iDentalSoft screenshot: Integrated patient communications include customized, automated email or SMS reminders iDentalSoft screenshot: iDentalSoft screenshot: iDentalSoft screenshot: iDentalSoft screenshot:

    Features

    Total features of iDentalSoft: 30

    • 2D Drawing
    • Appointment Management
    • Billing & Invoicing
    • Certification Tracking
    • Charting
    • Claims Management
    • Client Management
    • Client Portal
    • Comparison View
    • Confirmation/Reminders
    • Data Import/Export
    • Drag & Drop
    • E-Prescribing
    • Electronic Payments
    • Employee Management
    • Facility Scheduling
    • HIPAA Compliant
    • Hands-Free Charting
    • Image Analysis
    • Imaging and X-rays
    • Medical Billing
    • Multi-Location
    • Patient Records Management
    • Periodontal Charting
    • Progress Notes
    • Records Management
    • Reminders
    • Time Clock
    • Treatment Planning
    • Voice Capture

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    Reviews

    Overall rating

    4,5 /5
    (42)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,7/5

    Already have iDentalSoft?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 42
    Julie H.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Digital Revolution for Your Do Dental Practices

    Reviewed on 2020/02/28

    Very pleasant IT partner company across all aspects. Glad to have a business partner whom we can...

    Very pleasant IT partner company across all aspects. Glad to have a business partner whom we can grow business together.

    Pros

    Browser based. The software can be use on any devices, especially mobile. Great way to expand your practices with multiple locations. Short learning curve for the staffs. Intuitive learning. Great scalability of the software with the growth of the business. Great options for other platforms of add-on services such as dental/ medical billing, online reviews, fornt desk booking appointments/ appointment reminders plus more.
    Wonderful technical support @ corporate office in Silicone Valley and in Kansas. The list is endless. Call me for reference and glad to chat.

    Cons

    IDentalSoft keeps constantly adding new features to the software platform. The staffs and I need to get out of the comfort zone and learn the new edition of the softwar. Learning new tricks takes time and results in frustrations, but the learing process also stimulates hippocampus and other parts of the brains to generate new neurons and neurological pathways. IDentalSoft provides wonderful channels for anti-aging and reducing chances of dementia.

    Diana W.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10 000+ Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    IDentalSoft

    Reviewed on 2019/10/08

    The overall experience is been really good. The support team is always available and willing to...

    The overall experience is been really good. The support team is always available and willing to help on any issues. The convenience of cloud-based software that allows team member to work in the software from multiple offices.
    There are also so many other features available in the software that other cloud based software do not have.

    Pros

    1. The software was highly customize to the program's needs.
    2. All forms are available in the software
    3. Many features available that are not available in other software
    4. Excellent customer service
    5. They were the only company who could do a full migration of all clinical notes, x-rays, documents etc.
    6.Cloud based software

    Cons

    Adjustment on x-rays mounts- problem was fixed with identalsoft support team

    Nina V.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    product review

    Reviewed on 2021/04/06

    Since this software is Cloud based, I can access it on any devices , anytime. I have no need to...

    Since this software is Cloud based, I can access it on any devices , anytime. I have no need to worry about back ups or malware attacks. Very good support.

    Pros

    Easy to transition over especially with detailed video online sessions 1 on 1 live support, the company preps your staff before and after software transition.

    Cons

    Developer should add a field on the appointment detail page to include patient's next scheduled appointment, such as their scheduled recall date, for example, for continuity of care.

    Response from iDentalSoft

    There is an Appt List select icon in the Appt page.

    Michelle S.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Very Disappointing

    Reviewed on 2020/08/12

    Very poor. I've actually used a number of different softwares in the past & this has been by far...

    Very poor. I've actually used a number of different softwares in the past & this has been by far the worst. We ended up switching to Dentrix Ascend - which was more expensive. But, it's been great & you pay for what you get. The best advice I can give to someone considering IDS.. do NOT sign a contract.

    Pros

    We were initially attracted to the software because of the pricing. The pricing is very good but now I see why. Also, the software was very colorful which is always naturally pleasing to the eye.

    Cons

    It was terrible. We consistently had trouble with the xrays bridging. The software is extremely simplistic to a fault. The reporting was terrible. My end of day numbers would always be off. My biggest complaint is about the dental insurance. The software would NEVER estimate benefits correctly. I would call & speak to someone in support & they wouldn't be able to figure it out either. Truthfully, this software is best for a small practice that's fee for service.

    Response from iDentalSoft

    Very unfortunate about your experience and thank you for the comments. Bridge, agent running is required for direct capture. We will review staff training to improve on service and support on the use of Treatment Proposal for the Ins Est.

    Jeremy P.
    Overall rating
    • Industry: Medical Practice
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Our office loves Identalsoft.

    Reviewed on 2020/07/30

    We were motivated to find a easier software system than we had during this Covid period.
    We...

    We were motivated to find a easier software system than we had during this Covid period.
    We wanted to go paperless. We wanted our patient to be able to send us all information needed before the appointment that could automatically populate the chart. We wanted to be able to text and email from the patients chart. We wanted to reduce or eliminate patient contact with the front desk. We wanted the system to be easy for us and the patients. We wanted the patient to be able to pay their bill through a portal . IDENTALSOFT FIT THE BILL AND HAS EXCEEDED OUR EXPECTATIONS.
    Theexcellent support we get from Idental soft has made the transition very easy. I am happy when I call and the support team knows me and my staff by name.

    Pros

    We like the portal that enables our patients to send their information to us before the appointments and populate the chart automatically. We like that the patients can pay over the portal

    We like emailing and texting from the patient chart. We can see confirmation messages without going to our email to check if people confirmed. We like the way the software is set up so that the information is easy to get to.
    We like that the payments and billing are linked to the procedures. It is much easier for us to keep track of payments especially from insurances.
    The more we use the software, the more we appreciate the many features.

    Cons

    Change is always difficult. We knew we had to change to a new user friendly program but were not happy about it.
    Identalsoft made it quite easy to transition to the new software.
    There is a learning curve with all new products.
    Identalsoft support staff makes it easy for us to get the answers we need quickly. We have had Identalsoft for 2 months and it is making our days in the office easier.

    Showing 5 reviews of 42 Read all reviews

    iDentalSoft FAQs

    Below are some frequently asked questions for iDentalSoft.

    iDentalSoft offers the following pricing plans:

    • Starting from: US$250,00
    • Free Trial: Available

    Free 30-day available Contact for a customized pricing quote based on your database size, number of locations, and affordable add ons for patient communications, eClaims integration, and # of electronic forms to digitize for a 1 time fee.

    We do not have any information about iDentalSoft features

    iDentalSoft has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    iDentalSoft supports the following languages:

    English

    iDentalSoft supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations iDentalSoft has

    iDentalSoft offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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