iDentalSoft

4.6 (59)
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Cloud-based dental practice management for modern dentists

About iDentalSoft

iDentalSoft is a single or multi-practice software solution for all aspects of dental office management. Promising an ease of use across an array of Enterprise-level features, iDentalSoft is deployed within the cloud to offer secured HIPAA-compliant data storage and anytime, anywhere accessibility. Specific capabilities include the Smart Scheduler, simplifying the appointment scheduling process with intuitive drag and drop editing plus color-coded status indicators. View confirmed bookings or no-shows at a glance, easily allocating new consultations within clicks to minimize vacant timeslots and maximize productivity. Integrated communications then enable staff to stay in contact with patients, issuing customizable email and SMS reminders or recall notifications. Treatment planning tools for generating detailed care programs with custom clinical notes personalizes the patient experience, offering perio, restorative and pediatric charting support.

In addition to essential day-to-day management tasks and native imaging, iDentalSoft also integrates E-Services, HR and self-service capabilities. Process credit card payments, generate and send bills, issue receipts and raise insurance claims while checking eligibility. Employee management allows staff working hours to be tracked alongside certifications and licenses. Patients can also ease the administrative burden with access to an online portal for registering for services and requesting appointments.


Key benefits of iDentalSoft

  • iDentalSoft is scalable to fit multiple dental practice locations or of any size, centralizing data and operations with a wholly cloud-based, encrypted system.

  • Smart Scheduler provides color-coded, drag and drop appointment booking to make scheduling consultations more intuitive and maximise patient throughput.

  • Native imaging supports comparative viewing, the use of centralized patient charts and the Direct Connect of dental digital devices with iDS Bridge Technology.

  • Integrated E-Services capabilities offer paperless processing of insurance claims, integrated credit card payments, automated billing and the issuing of receipts.

  • An online Patient Portal enables patients to register, sign consent forms and request appointments, while employee management tools include TimeClock for tracking working hours.

  • Images

    iDentalSoft Software - The color-coded Smart Scheduler feature offers drag & drop appointment booking
    iDentalSoft Software - Integrated patient communications include customized, automated email or SMS reminders
    iDentalSoft Software - 3
    iDentalSoft Software - One Solution, Cloud native operates in any browser
    iDentalSoft Software - 5
    iDentalSoft Software - 6
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    iDentalSoft Software - The color-coded Smart Scheduler feature offers drag & drop appointment booking
    iDentalSoft Software - Integrated patient communications include customized, automated email or SMS reminders
    iDentalSoft Software - 3
    iDentalSoft Software - One Solution, Cloud native operates in any browser
    iDentalSoft Software - 5
    iDentalSoft Software - 6

    Not sure about iDentalSoft? Compare with a popular alternative

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    Starting Price

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    Pricing Options

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    Features

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4.6 /5
    (59)
    Value for Money
    4.5/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have iDentalSoft?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 59
    Matthew
    Matthew
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great support and software

    Reviewed on 2022/02/21

    The absolute best thing about iDentalSoft is their support. I have never worked with a support team...

    The absolute best thing about iDentalSoft is their support. I have never worked with a support team that is so responsive. For example, we lost our cloud server connection and emailed support for IDS, the connection was back in about 3 minutes. That is always the case! Additionally, we have asked for specific modification for our practice, and they are responsive to add them into our updates.

    Pros

    iDental Soft is easy to use since the navigation is intuitive. It is not an overly complicated system, so it's been easy to train. It offers all the features of a dental management software that we need. We have been very happy with iDentalSoft

    Cons

    iDentalSoft does not have a robust offering for developing lists. If we need a list that is not available, iDentalSoft support develops the list for us from the backend, and they are very responsive.

    Alternatives Considered

    Dentrix Ascend and Curve Dental

    Reasons for Choosing iDentalSoft

    We needed development of special features in their dental software, and iDentalSoft was able to do that for us. We also wanted the benefits of a cloud based system.

    Switched From

    Dentrix

    Reasons for Switching to iDentalSoft

    Their ability to customize the software to our unique needs.
    Edward
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best cloud software so far

    Reviewed on 2023/03/23

    Great experience, very helpful customer service no waiting time to someone to answer , easy remote...

    Great experience, very helpful customer service no waiting time to someone to answer , easy remote access.

    Pros

    Easy integration, seamless conversion ( from Care stack , dentrix and eaglesoft

    Cons

    Insurance Predetermination, not a way to enter the pre D per procedure code

    Alternatives Considered

    Dentrix Ascend and Curve Dental

    Reasons for Choosing iDentalSoft

    Easy integration cloud base software liability of in office server

    Switched From

    Dentrix Enterprise and Eaglesoft

    Reasons for Switching to iDentalSoft

    Pricing and customer service
    Cammielle
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Not Impressed

    Reviewed on 2019/05/02

    We don't like the software package. The transfer of info from QSI to Idental was awful. There...

    We don't like the software package. The transfer of info from QSI to Idental was awful. There were thousands of $ of balance transfers, and conversion default messages. We still (2 yrs.) don't have our logo on forms like we were promised. We can't reprint (or even see) the original ADA claim forms. It feels like a thrown software package that was not planned. It's obvious the folks writing it don't work in the field. I would not recommend it.

    Pros

    It is cloud based, and easy to follow along screens. It is very easy to track lab cases and manage patient xrays. Built in texting and auto emails/texting.

    Cons

    It's impossible to get accurate accounting reports. You can't close out a month or year. We can't create our own discount/adjustment codes. No way to put pop up alerts.

    Response from iDentalSoft

    Standard practice is to migrate patient's balance as Balance Transfer. For Logo on form, there is available Form Merge (fill and sign via tablet) and eClaim can also be printed into ADA form, We will have Support follow up with office.

    Jeremy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product. The support is amazing.

    Reviewed on 2021/12/27

    Great. There is always a learning curve with a new system. We had great instruction how to get...

    Great. There is always a learning curve with a new system. We had great instruction how to get started. We also had and continue to have amazing daily support. This is the reason that I chose Identalsoft and the company has exceeded my expectations.

    Pros

    The product is well designed. The support and the support staff is amazing. If I have a question during the day about the software, I can pick up the phone and get the help I need. Other companies have required that I buy a package and have an instructor. I could not get the answers I needed immediately.

    Cons

    Our office is happy with the software. Overall it has been a very positive experience.

    Jarrod
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best cloud-based dental practice management system out there

    Reviewed on 2022/05/13

    Our overall experience with iDentalSoft has been amazing. Great software and great support team.

    Our overall experience with iDentalSoft has been amazing. Great software and great support team.

    Pros

    Easy to use, intuitive, training, support, customization.

    Cons

    No integration with google calendar. Some items that we need are not customizable at this time.

    Alternatives Considered

    Dentrix Ascend and Curve Dental

    Reasons for Choosing iDentalSoft

    To be on a cloud-based practice management system, decrease fees for IT and servers and licenses.

    Reasons for Switching to iDentalSoft

    Ease of use, most features, and better integrations of features without nickel and diming customers for features.
    Showing 5 reviews of 59 Read all reviews

    iDentalSoft FAQs

    Below are some frequently asked questions for iDentalSoft.

    iDentalSoft offers the following pricing plans:

    • Starting from: US$250.00
    • Free Trial: Available

    Free 30-day available Contact for a customized pricing quote based on your database size, number of locations, and affordable add ons for patient communications, eClaims integration, and # of electronic forms to digitize for a 1 time fee.

    iDentalSoft has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    iDentalSoft supports the following languages:

    English

    iDentalSoft supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations iDentalSoft has

    iDentalSoft offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for iDentalSoft.