About CAKE POS

The CAKE Point of Sale decreases lines, eliminates ordering mistakes, and builds earnings.

Restaurant staff can place orders, take contactless payments, and change menus on the fly through the central POS system.

-Durable, spill proof 15-inch display.
-Accept Apple Pay and Google Pay.
-Customize menu items, categories, and modifiers to optimize your menu.

As a system, the POS streamlines online ordering and curbside pickup, optimizes online reservations, and reports on real-time restaurant metrics to help you maximize your business.

-Eliminate third-party fees with direct integration online ordering.
-Perfect host operations and increase revenue with guest management.
-Access all your restaurant data from anywhere and 24/7 with the cloud-based system.

In addition, owners can expand their restaurant management system by adding tableside ordering or QR code payment functionality.

-Increase speed of service with tablets that enable servers to take orders and payments.
-Customer payment is more secure since their card never leaves their sight.
-QR codes printed directly on receipts give your restaurant a fast and touchless way to accept payments.


Key benefits of CAKE POS

Independent and mid-size restaurant chains will appreciate CAKE’s restaurant management system.

For Independent owners, the POS will replace their current system and give them cloud-based technology. This will open the door to much faster and more organized restaurant management.

For small to mid-size chains looking to extend the service of the existing POS system, CAKE’s robust software can empower staff to perform tasks much faster, which allows for faster table turns and more revenue.

Overall, owners can expect an easy-to-use, durable, bezel-less 15-inch touchscreen where staff can use the CAKE POS to:

-Place orders.
-Manage reservations and seating.
-Process payments.
-Manage menus.
-Modify items.
-Manage online ordering to reduce digital walkaways.
-Send order updates to curbside pickup customers.
-Organize labor cost reporting.
-Schedule employees.

To complete the restaurant management system, owners can grow through reporting and dashboards that perform various functions:

-Analyze menu items that bring you the most sales.
-See what sales are trending over time.
-See what days and shifts are the busiest.
-See employees' sales, voids, discounts, and hours.
-Real-time dynamic reports are stored in the cloud and accessible through a smartphone, tablet, or computer.
-Filter your data to understand exactly what is going in your restaurant.
-Refine data by employee, payment type, order type, and more.
-Download reports through CSV and PDF downloads.


Images

CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments
View 8 more
CAKE POS video
CAKE POS video
CAKE POS Software - CAKE POS systems
CAKE POS Software - A dual-POS customer touch display means more customer privacy while employees stay hard at work.
CAKE POS Software - Quickly process payments tableside.
CAKE POS Software - Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
CAKE POS Software - CAKE POS floor map
CAKE POS Software - CAKE POS payments

Not sure about CAKE POS? Compare with a popular alternative

CAKE POS

4,6 (505)
VS.

Starting Price

US$69,00
month
US$89,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

107
80

Integrations

19
4

Ease of Use

4,7 (505)
4,8 (155)

Value for Money

4,5 (505)
4,6 (155)

Customer Service

4,6 (505)
4,8 (155)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,6 /5
(505)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,7/5
Customer Support
4,6/5

Already have CAKE POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 505
Ed
Ed
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable, Effective, and easy to use POS System

Reviewed on 2018/06/27

I got an affordable, and effective solution for my POS system needs. We all have found the menus...

I got an affordable, and effective solution for my POS system needs. We all have found the menus and programming to be easy

Pros

The price is the most attractive feature, as well as the ease of use. The flexible and affordable monthly payments are nice too.

Cons

Can't use terminal when someone is using the manager functions on other terminal. There are some short delays in running reports at times.

Response from Mad Mobile

Thanks for your review, Ed! We are happy to hear that you are finding a lot of value and ease of use with your CAKE Point of Sale. We appreciate your feedback, I will pass this on to our Product Team. I know we are working on making a few improvements to reporting that will be coming out soon.

Amanda
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System...WORTH every penny!

Reviewed on 2022/03/11

CAKE is excellent. We've had great customer service when we had questions or issues...and our...

CAKE is excellent. We've had great customer service when we had questions or issues...and our software and hardware have worked GREAT for the past 4.5 years!

Pros

We love that each employee can easily enter and track orders, as well as clock in & out! That coupled with the awesome real-time reports available make this an unbeatable product!

Cons

We have a small frustration with how the POS screen aligns the option buttons in ordering windows. It takes us a few minutes to adjust after we change menu items, but is not a big issue.

Alternatives Considered

Square Point of Sale, 1Breadcrumb and Toast POS

Reasons for Switching to CAKE POS

It seemed to have all of the options we needed in one package, where everything else required additional programs, hardware or services.
Patrick
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

POS technology is behind. Customer Service is very poor.

Reviewed on 2023/03/06

You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to...

You can contact me directly or follow the reddit thread regarding Cake POS. I have continued to update my experience with Cake POS and it is bad. Consistently poor experience at every turn and every new challenge of the restaurant.

Pros

It is a simple product but it is not for a table-service restaurant. Best for a simple counter service operation.

Cons

Customer service has been horrible. Bad attitudes, lack of help, and terrible at resolving issues.Tripled charged me for additional POS system.TERRIBLE installation strategy. Self-Installation with no assistance if it doesn't work. WHAT?Fabio blamed ME for the installation not working. It is a simple plug and play but what happens when that doesn't work. They shrug and say it is your fault. Wow. I've had much better experiences with LightSpeed/Upserve and SpotOn at my other restaurants.Avoid this at all costs.

Alternatives Considered

Lightspeed Restaurant, SpotOn, Revel Systems and Toast POS

Reasons for Choosing CAKE POS

Sometimes you make mistakes with your decisions and they have minor impacts. Choosing CAKE POS is a MAJOR negative impact that has resulted in LOST SALES for the restaurant in a tough environment.Anyone can contact me to discuss my experience more. Cake does not care about the customer and has never cared about my negative experiences.

Switched From

SpotOn
Ann
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CAKE POS - a good choice

Reviewed on 2023/11/16

Very positive. The customer representatives you get when help is needed are excellent and patient....

Very positive. The customer representatives you get when help is needed are excellent and patient. All I've spoken with have restaurant experience and understand the industry to provide excellent advice, encouragement, and support. Today I spoke with Robert. He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the business and his knowledge of food costs.

Pros

The easy of function for my servers and bartenders.

Cons

Some difficulty with our third POS that we move from the outdoor cantina to our inside space for colder months. Hard to keep one monitor as primary and two as client. Often, 2 are listed as the main POS and one client causing the order pads to initialized over and over.

Response from Mad Mobile

Hi Ann,
Thanks for taking the time to write a review!
CAKE POS Team

Barry
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hard to beat, I've used several systems.

Reviewed on 2020/05/08

Everyone that touches it learns it almost instantly. Programming it is almost as easy too.

Everyone that touches it learns it almost instantly. Programming it is almost as easy too.

Pros

Simple and covers all the bases. Cake has actually impressed customers! How often does a customer look at a cash register and think it's cool? Well, cake has, especially 4 years ago before everyone had an iPad. But we still get comments.

Cons

Can't put my logo on the receipts, would love to be able to shop for my own credit processing. I know that's not going to happen. But my logo on a receipt should be able to.

Alternatives Considered

Toast POS

Reasons for Choosing CAKE POS

Outdated, and they made me angry.

Reasons for Switching to CAKE POS

Simplicity, style, customer screen, price, and a unit that wasn't an iPad.
Showing 5 reviews of 505 Read all reviews

CAKE POS FAQs

Below are some frequently asked questions for CAKE POS.

CAKE POS offers the following pricing plans:

  • Starting from: US$69,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, Commision free

CAKE POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

CAKE POS supports the following languages:

English

CAKE POS supports the following devices:

iPad (Mobile)

CAKE POS integrates with the following applications:

7shifts, CheckMate, CheddrSuite, DolceClock, DoorDash, FreedomPay, NCR Aloha, ORCA, Olo, PayPal, Paytronix, QuickBooks Online Advanced, Restaurant365, Samsung Pay, Simphony POS, Spendgo, Worldpay, Xero, eCard

CAKE POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CAKE POS.