Symfact

Symfact

Enterprise contract & compliance management

4.4/5 (14 reviews)

Symfact Overview

Symfact is a contract and compliance management solution for users in any line of business involved in compliance and risk management, including organizational governance and entity controls. The solution serves organizations of all sizes, from departmental to enterprise implementations, and helps users actively manage contractual terms and risks. The platform enables users to manage documentation, budgets, deadlines, commitments, workflow, including secure access and analytic tools for contract management and compliance.

Symfact’s contract and document creation module enables users to create new contracts and agreements from standard clause and template libraries, including NDAs, BAAs, CDAs and more. It helps handle the entire contract life cycle for all partners and contract types, as well as optimize all contractual relationships. Contract activation features allow for contracts to be captured and stored manually, semi-automatically, or automatically within the system. The compliance module addresses compliance demands, and provides users with transparency of risks, conditions and obligations.

The platform's secure repository includes integrated archiving functionality that can be configured to unique user requirements. The reporting feature provides 15 standard default reports which can also be configured as required. Users are able to import or export files in various formats including pdf, docx, xlsx, rtf, and xml. Automatic alerts and notifications can be sent via email or via the system, to warn users of specific events such as a change of contract status or threshold breach.

Symfact enables users to track and trace an audit trail in cases when several users have the permissions to modify a contract. All tracked data can be searched and sorted by activity, user, date or time. Users are able to define data and relationships, typically between the contract and its relevant partners. Workflows and approval guidelines can be defined and managed, based on the responsibilities of the authorized users. The platform supports multi-party/language/currency features with mouse-over currency conversions.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Canada, Europe, United Kingdom, United States

Supported Languages

English, French, German

Symfact Reviews

Overall rating
4.4/5
100% positive reviews
5
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
Elizabeth F.

User friendly software, but far the best demo we experiences when looking for a system.

Used Daily for 2+ years
Reviewed on 2018/07/10
Review Source: Capterra

Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it allowed to think through processes not initially on our radar. Our project lead provided exceptional service before and after the implementation.

Pros

User capabilities is self explanatory. The system and functionality is very clear and simple to administer. Quick response to portal inquiries.

Cons

It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboards available vs. the option to self create.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Chris B.

Very capable contract management software with custom options

Used Other for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

We received a quality, customizable contract management software that is able to integrate with our internal systems and send critical information to project managers that in the past may have been completely unaware of non-standard terms of engagement - allowing us to better abide by our long-standing contracts.

Pros

Good combination of fields and tabs for data input, searchability, and various reporting options. We use the reporting in various ways which has been quite valuable to enable us to notify others working on future projects of any unique arrangements we may have agreed to in a master contract.

Cons

It's been challenging to make updates and improvements as our business grows and we make more use of the product. A large part of this has been a lack of consistency and QA in programming. Another factor could be that the initial people who worked with us passed along the work to others, who do not have the same background/understanding of our needs and uses.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Very positive as we could customize it exactly to our needs

Used Daily for 2+ years
Reviewed on 2018/07/06
Review Source: Capterra

Pros

- I like the flexibility the tool provides as it can be customized to your needs;
- Symfact is determined to understand their customer needs and the business they are in and are not just selling a product.
- Fast access to key decision makers in the company, very responsive team

Cons

- Pricing (not the total cost) was at the beginning a challenge due to the pricing metrics they first came up with but after a few meetings and Symfact understanding our challenges we found a good solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jeff W.

Symfact is a solid system with great features, but there is a learning curve to go through.

Used Daily for 2+ years
Reviewed on 2018/07/20
Review Source: Capterra

Elimination of many paper files and records. Closed loop view into contract creation and completion. Ability to store information, including email, related to contracts on contract records.

Pros

The ability to create and store contracts along with electronic documents relating to each contract. Symfact is also able to act as an electronic file system, which eliminated the majority of my paper files.

Cons

Customizing the software lead to a protracted testing period that included using our team as a primary testing team during development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Christina S.

Symfact for BD

Used Daily for 2+ years
Reviewed on 2018/08/24
Review Source: Capterra

Symfact is an important tool in the lifecycle management of our third party contracts contracts and is used by different departments (e.g business develpment, customer service, legal etc. )

Pros

It is very easy to use and it is possible to make changes according to our specific needs. You have all relevant information in one place and can easily take out reports.

Cons

I cannot say. We are in general satisfied with the software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Symfact Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Symfact for detailed pricing information.

Symfact Features

  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Document Storage
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting

Additional information for Symfact

Key features of Symfact

  • Alerts and notifications
  • Application integration
  • Application integration
  • Approval workflow
  • Archival
  • Auto extraction
  • Board and entity management
  • Buy side (suppliers)
  • Compliant and auditable GRC
  • Compliant auditable operations for all legal entities
  • Contract activation
  • Contract management
  • Contract templates
  • Contracts and processes management
  • Control activity monitoring & assurance management
  • Control over all obligations
  • Cost and revenue optimization
  • Data and process control
  • Define and manage workflows
  • Define data and relationships
  • Document management
  • Government contracts
  • Multi-party/language/currency
  • Negotiation / authoring support
  • Optimization
  • Policy, communication & training
  • Proactive risk mitigation
  • Repository reporting
  • Repository searching
  • Risk visibility
  • Secure repository for documents, critical data and holdings
  • Sell side (customers)
  • Specialty contracts
  • Store and search documents
  • Third party/vendor risk & compliance
  • Track & trace audit trail
  • User access and security
  • Version control

Benefits

  • Symfact's repository provides a secure and transparent repository of all documents, enabling compliant and audible operations.

  • Symfact's contract management features provide effective control over all obligations and negotiation / authoring support.

  • The solution offers an intuitive search engine with unlimited definition of complex ad hoc search algorithms, including features for saving search criteria, and sharing via email.

  • Symfact’s analytics features include performance evaluation of contracting partners, including multiple types of contracts, clauses and related documents.

  • The platform provides users with 5 types of security access levels, enabling virtually unlimited security profile definitions.

  • Symfact FAQs

    Below are some frequently asked questions for Symfact.

    Q. What type of pricing plans does Symfact offer?

    Symfact offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Symfact for detailed pricing information.

    Q. What are the main features of Symfact?

    Symfact offers the following features:

    • Alerts and notifications
    • Application integration
    • Application integration
    • Approval workflow
    • Archival
    • Auto extraction
    • Board and entity management
    • Buy side (suppliers)
    • Compliant and auditable GRC
    • Compliant auditable operations for all legal entities
    • Contract activation
    • Contract management
    • Contract templates
    • Contracts and processes management
    • Control activity monitoring & assurance management
    • Control over all obligations
    • Cost and revenue optimization
    • Data and process control
    • Define and manage workflows
    • Define data and relationships
    • Document management
    • Government contracts
    • Multi-party/language/currency
    • Negotiation / authoring support
    • Optimization
    • Policy, communication & training
    • Proactive risk mitigation
    • Repository reporting
    • Repository searching
    • Risk visibility
    • Secure repository for documents, critical data and holdings
    • Sell side (customers)
    • Specialty contracts
    • Store and search documents
    • Third party/vendor risk & compliance
    • Track & trace audit trail
    • User access and security
    • Version control

    Q. Who are the typical users of Symfact?

    Symfact has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Symfact support?

    Symfact supports the following languages:

    English, French, German

    Q. What type of pricing plans does Symfact offer?

    Symfact has the following pricing plans:

    Subscription

    Q. Does Symfact support mobile devices?

    We do not have any information about what devices Symfact supports

    Q. What other apps does Symfact integrate with?

    Symfact integrates with the following applications:

    Microsoft Outlook, Microsoft Word

    Q. What level of support does Symfact offer?

    Symfact offers the following support options:

    Online Support, Phone Support