Justworks

Justworks

Web-based HR platform to manage compliance & payroll

4.7/5 (60 reviews)

Justworks Overview

Justworks is a cloud-based HR solution that helps to manage employee benefits, payroll, government paperwork and other related functions. The software can be used by startups and small to medium-sized businesses.

Justworks helps to manage payroll functions and can distinguish between full-time, part-time and hourly employees. Business can automatically manage wage payments at the end of each payroll cycle as well as track reimbursements and bonus payments. The software also helps in onboarding new joiners and offers tools to assist in entering deposit details, health insurance plans, and other data. The dashboard function allows employees to request time off and enroll themselves for perks and other benefits. Employees can also review their payments and download paystubs through the dashboard.

Justworks also provides a centralized repository to store all employee related documents in one place. These documents include form W-2s, stock option grants, and performance reviews. To maintain the security of confidential documents, access rights can be managed, ensuring that only designated employees are allowed to view confidential data. Justworks has an integrated calendar that highlights important events including paid time-off, anniversaries, birthdays, and pay dates. The calendar can also be synced with the existing organization calendars.

Justworks enables businesses to stay compliant with federal, state and local regulations. The tool assists in payroll tax filing, sends copies of form W-2 to all the employees at the end of financial year, and takes care of filing the appropriate documentation to ensure that the organization is ACA compliant. Justworks integrates with QuickBooks, Xero, and QBO and helps sync all payments. It also partners with Metlife, Aetna, One Medical and Citi Bike to offer various employee benefits.

Pricing

Starting from
US$79,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Justworks Reviews

Overall rating
4.7/5
95% positive reviews
49
Excellent
8
Very good
0
Average
0
Poor
3
Terrible
Liam M.

The New Age of HR Administration (or lack thereof)

Used Daily for 6-12 months
Reviewed on 2019/07/22
Review Source: Capterra

From the educational experience during the sales discovery process to the assistance and round-the-clock availability of our account manager, during onboarding and implementation, I was insanely impressed by the account management capabilities of such a young team.

Every JustWorks email is like a small monthly birthday gift where more often than not, they're rolling out a new feature or enhancement, potentially even one you recommended to the Product Team!

It's the exact type of engagement you would hope for out of a company focused on propelling the employee experience with a highly adoptable product that will continue to grow into a large presence in this space.

Pros

The ease of implementation and administration and as the title assumes, the lack of need of direct oversight of the process. New hires are able to very quickly and simply understand the navigation of the tool and streamline themselves through 90% of the pre-employment paperwork without need from the admin.

Just a simple user interface that allows you to intuitively find anything you need in regard to your daily life as an employee and really person within your organization.

Cons

Just some slight growth areas needed in terms of integrations and partners for them. As a young company, they have a bit to go before they can really offer the capabilities of a company such as ADP but what they offer in replacement of those makes it all worth it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Coleen B.

Wonderful tool for our small business.

Used Weekly for 1+ year
Reviewed on 2019/07/01
Review Source: Capterra

The set up process was very smooth and the customer support is excellent.

Pros

It is very user friendly. Easy to use, easy to maneuver as an administrator and user.

Cons

Nothing I have found yet......it all works very well.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessica O.

I use JustWorks everyday to keep track of all my HR needs. From payroll to 401K and tracking PTO.

Used Daily for 6-12 months
Reviewed on 2018/05/16
Review Source: Capterra

Pros

I love the ease of JustWorks platform. We used another PEO before switching to JustWorks and all reporting and features were third party integrations that never worked. JustWorks is a one stop shop and has updated access to anything and everything you may need. Their on-boarding process is detailed and customer focused and they even answered questions from my team about insurance concerns. They walked me through the transition step by step and were available immediately to answer any questions I had. I could go on for days about how much easier JustWorks has made my job!

Cons

Because JustWorks is so new, there are a few reports that they haven't implemented yet. We have a PTO accrual system that rolls over every year but maxes out at 96 hours (this changes based on goals) and JustWorks has no way to track this. Once a day is used, it can be recouped by working another month, encouraging employees to take time off. It's been difficult for me to try and track this and when asked about it, JustWorks said it's not something they have developed yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alisha W.

JustWorks has been a lifesaver for our rapidly growing organization!

Used Daily for 2+ years
Reviewed on 2019/07/01
Review Source: Capterra

They have been an incredible partner. Great customer service and tools that help their clients reach new heights.

Pros

We love the easy functionality of the website. The time tracking and time off features have been great in implementing consistent policies. We employ people in multiple states so the work they do to manage the unemployment accounts in each state’s has really been the backbone that has allowed our rapid growth.

Cons

No real complaints. I wish there was an app to use on my phone but understand the security concerns with that. I also wish is auto generated PTO balances and paid employees out automatically when they are terminated in the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Anna ruth W.

Switched from Trinet, and never looking back

Used Weekly for 6-12 months
Reviewed on 2018/10/10
Review Source: Capterra

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Justworks Pricing

Starting from
US$79,00/month
Pricing options
Free Trial
Subscription
Value for money

Basic Plan:
For 1-4 employees: $79 per employee, per month, billed annually
For 5-24 employees: $49 per employee, per month, billed annually
For 25-99 employees: $39 per employee, per month, billed annually
For 100+ employees: Call vendor for detailed pricing

Plus Plan:
For 1-4 employees: $79 per employee, per month, billed annually
For 5-24 employees: $69 per employee, per month, billed annually
For 25-99 employees: $59 per employee, per month, billed annually
For 100+ employees: Call vendor for detailed pricing

Justworks Features

  • Activity Dashboard
  • Automatic Notifications
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Self Service Portal
  • Third Party Integration

  • API
  • Activity Tracking
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Onboarding
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Reporting & Statistics

Additional information for Justworks

Key features of Justworks

  • Activity dashboard
  • Automatic notifications
  • Billable hours
  • Calendar management
  • Compensation management
  • Compliance management
  • Contractor management
  • Direct deposit
  • Disability insurance administration
  • Document storage
  • Employee lifecycle
  • Employee portal
  • Employee self-service
  • Expense tracking
  • FMLA administration
  • FSA administration
  • Government compliance
  • Health insurance
  • Health insurance administration
  • Life insurance administration
  • Payroll management
  • Reimbursement management
  • Retirement plan management
  • Rights management
  • Sick leave & vacation tracking
  • Summary reports
  • Third party integration
  • Vendor management

Benefits

• JustWorks provides cloud-based HR management tools that help to create vacation and sick leave policies, approve employee time-off, track accruals, and set the organization’s holiday calendar.

• The software supports role-based permissions to access different HR files and enables employees to manage their benefits and perks online.

• Employees can view and print important documents such as paystubs, W-2s or 1099s from the document center, which is accessible from the employee dashboard.

• In addition to employee payroll management, JustWorks also helps to manage payments and tax paperwork for contractor and vendor transactions.

• JustWorks partners with a range of healthcare insurance companies to provide customers with a wide range of benefit choices, as well as helping companies to remain compliant with various federal regulations such as unemployment insurance policies.

Justworks FAQs

Below are some frequently asked questions for Justworks.

Q. What type of pricing plans does Justworks offer?

Justworks offers the following pricing plans:

Starting from: US$79,00/month

Pricing model: Subscription

Free Trial: Available

Basic Plan:
For 1-4 employees: $79 per employee, per month, billed annually
For 5-24 employees: $49 per employee, per month, billed annually
For 25-99 employees: $39 per employee, per month, billed annually
For 100+ employees: Call vendor for detailed pricing

Plus Plan:
For 1-4 employees: $79 per employee, per month, billed annually
For 5-24 employees: $69 per employee, per month, billed annually
For 25-99 employees: $59 per employee, per month, billed annually
For 100+ employees: Call vendor for detailed pricing

Q. What are the main features of Justworks?

Justworks offers the following features:

  • Activity dashboard
  • Automatic notifications
  • Billable hours
  • Calendar management
  • Compensation management
  • Compliance management
  • Contractor management
  • Direct deposit
  • Disability insurance administration
  • Document storage
  • Employee lifecycle
  • Employee portal
  • Employee self-service
  • Expense tracking
  • FMLA administration
  • FSA administration
  • Government compliance
  • Health insurance
  • Health insurance administration
  • Life insurance administration
  • Payroll management
  • Reimbursement management
  • Retirement plan management
  • Rights management
  • Sick leave & vacation tracking
  • Summary reports
  • Third party integration
  • Vendor management

Q. Who are the typical users of Justworks?

Justworks has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Justworks support?

Justworks supports the following languages:

English

Q. What type of pricing plans does Justworks offer?

Justworks has the following pricing plans:

Subscription

Q. Does Justworks support mobile devices?

We do not have any information about what devices Justworks supports

Q. What other apps does Justworks integrate with?

Justworks integrates with the following applications:

Boomr, QuickBooks, QuickBooks Online, Rippling, TSheets, Xero

Q. What level of support does Justworks offer?

Justworks offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials