Justworks
About Justworks
Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.
Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.
Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
Key benefits of Justworks
• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.
• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.
• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.
• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.
• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.
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Reviews
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- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing PEO and HR Product
Reviewed on 2023/04/20
I loved using Justworks and I think they are thoughtful in their design and product updates.
I loved using Justworks and I think they are thoughtful in their design and product updates.
Pros
They make everything about managing your employees payroll, benefits and compliance easy to manage. During COVID, they mobilized really quickly so that companies could have the correct reporting to file for COVID relief federal initiatives and were a huge reason why companies were able to received their relief packages. I love their UI and I think their platform is super intuitive and user friendly.
Cons
At times, their customer support can be backed up, however you will always received a response from someone who is extremely knowledgable in the product and they will ensure your questions are answered.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best decisions we've ever made for our small business!
Reviewed on 2020/07/29
Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued...
Justworks helps alleviate all the hassles of dealing with payroll, HR, and compliance that plagued us for so long. We no longer have to worry about the IRS, new employee set up is simple and quick, and their customer service team is always there for us when we need them (and super helpful, too). The company (Justworks) truly cares about our business and making things easier for us in so many ways. When the Covid-19 pandemic hit and all the new laws were passed earlier this year to help us navigate the pandemic, Justworks was always on top of things and make it very easy for us to apply for the PPP loan accurately and quickly. We got that loan and that has made a world of difference for our business this year! Thank you!!!
Pros
The Justworks software is top-notch, very intuitive, and if there are ever any issues with it, their customer service team is always ready to help. I think the thing I like most about their software/platform is that it has eliminated so much paperwork for our business. Everything is digital and very user-friendly. Can't imagine life without it anymore!
Cons
Honestly, I can't think of one thing that I have a problem with. Justworks seems to always be one step ahead of us and that is truly appreciated!
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Boomr needs a little more
Reviewed on 2020/12/10
Boomr helps me better keep track of employee hours and manage payroll. But it does not help with...
Boomr helps me better keep track of employee hours and manage payroll. But it does not help with scheduling and communication like I thought it would.
Pros
I love the integration with other HR and payroll systems like Gusto. It makes some aspects of employee management and time tracking easier. I love the geofencing feature as well.
Cons
The ability to create custom schedules and communicate with employees while on shift is subpar. I switched from Deputy, which had that feature and is important for the type of work we do (cleaning services). Deputy was less expensive as well.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Justworks - Just do it
Reviewed on 2020/07/30
Amazing across the board!
Amazing across the board!
Pros
Justworks is so user friendly and simple to setup - the Customer Support and Account Management team is incredible - so friendly, supportive, and timely with their responses! Even if they're stumped about a question or issue happening with our team, they get back to me right away to let me know that they are investigating. In general, it is a great first impression for new hires during the onboarding process - everything they need (benefits, payroll, etc) is all in one place. Such a time saver for us, and has saved us the need to hire a full time person to manage HR Operations.
Cons
Honestly, nothing right now. There are things that the team is still working on building out, but their Product team is super communicative and open to feedback.
Reasons for Choosing Justworks
Trinet was more expensive, not at all user friendly, and did not have the information ready to go for our RMA Tax Credit.Switched From
TriNetReasons for Switching to Justworks
Good recommendation from industry, great customer service and initial sales rep experience, price on par with rest of industry, user friendly- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic
Reviewed on 2019/11/07
Justworks i sby far one of the best service providers that I've worked with across any discipline....
Justworks i sby far one of the best service providers that I've worked with across any discipline. The software is easy to use, the help is fantastic, and the support options (email, phone, or my favorite: Slack) are top notch. Whenever I have a question, whether about the software or about a specific payroll or benefits question, I hop on Slack and am able to chat with a representative within a couple of minutes. I've found them universally to be knowledgeable and helpful.
Pros
Justworks of course isn't just a software package, but the software itself is top notch. It's easy to use, a complete solution, and makes it easy to adminster our entire workforce quickly.
If I had to pick the best attribute, it would be management of payroll. Prior to Justworks we had bounced around between a few different payroll providers, and the experience was subpar. With Justworks it's point and click, and I can walk away with confidence knowing that it will be done correctly.
Cons
I would like to see more training offerings built into the platform, for example a general training course for new managers, but I can't think of any other offerings that are lacking.
Alternatives Considered
ADP TotalSourceReasons for Choosing Justworks
We began looking at Justworks as a benefits option (moving from traditional health insurance to a PEO), but we were blown away by the service and software offerings that came with it.Switched From
PaycorReasons for Switching to Justworks
Justworks had a better reputation and better software, and the pricing was much more attractive.Justworks FAQs
Below are some frequently asked questions for Justworks.Q. What type of pricing plans does Justworks offer?
Justworks offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Basic Plan: $59/month per employee Plus Plan (Basic + Access to Medical, Dental, and Vision): $109/month per employee
Q. Who are the typical users of Justworks?
Justworks has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does Justworks support?
Justworks supports the following languages:
English
Q. Does Justworks support mobile devices?
Justworks supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Justworks integrate with?
Justworks integrates with the following applications:
Greenhouse, JazzHR, NetSuite, QuickBooks Online, QuickBooks Online Advanced, Xero
Q. What level of support does Justworks offer?
Justworks offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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