Justworks

Payroll, benefits, HR, and compliance all in one place.

About Justworks

Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts.

Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business.

Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.


Key benefits of Justworks

• Justworks’ PEO model allows them to provide small businesses with access to health insurance and other corporate-level benefits at more affordable rates.

• Justworks helps small businesses administer employment-related responsibilities like payroll tax filings and compliance training.

• Justworks simplifies the payroll process with automated direct deposits, flexible pay frequencies, W-2 generation, and payroll tax filing.

• Justworks makes team management easier with HRIS tools for onboarding, PTO tracking, reporting, and compliance all in one place.

• Justworks offers full-service support for employers and their employees 24 hours a day, 7 days a week. Customers can reach the support teams through multiple channels including phone, SMS, email, chat, or Slack.


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Not sure about Justworks? Compare with a popular alternative

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Starting Price

US$59,00
month
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month

Pricing Options

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Features

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Integrations

3
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Ease of Use

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Value for Money

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Reviews

Overall rating

4,6 /5
(718)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,6/5
Customer Support
4,5/5

Already have Justworks?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 718
Anna Ruth
Anna Ruth
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched from Trinet, and never looking back

Reviewed on 2018/10/10

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically,...

Overall, it's benefitted employee engagement, increased efficiency and decreased costs. Basically, Justworks does what every HR software vendor claims to do, but very very few ever achieve.

Pros

The software UI/UX is lightyears ahead of stodgy, archaic software like Trinet. It's also modern and sleek, which makes my employees just feel good and more confident in using the system. It's so much easier to navigate and offers valuable, yet simple, features that amazingly - clunky systems like Trinet can't manage to code into their dashboards. For example, Justworks lets us direct deposit pay to contractors via the software (with Trinet we had to use a separate processing system like PayPal to pay contractors). It also includes a cool company calendar that employees can login to view upcoming holidays, paydays, etc. Finally, it makes requesting PTO seamless and actually fun for the end user. On top of it all - Justworks offers us cheaper insurance plans (which benefit's my team's pocket books) and is a fraction of the overall monthly fee.

Cons

It's really hard for me to find a con. The only one I can say is that they don't offer white-glove, concierge services to answer more "complex" HR questions. I've heard Justworks might be adding a professional services team to resolve this.

Michael
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The whole enchilada

Reviewed on 2020/07/29

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of...

Justworks has been a blessing from the start. On-boarding was simple and their team provided all of the necessary steps to get up and running quickly. Administration in the platform is simple and our employees far prefer the easy access to payroll and benefit documents over our previous system. Finally the consolidation of all relevant documentation, reminders, and JustWorks attention to education has made this platform a huge time saver for our company.

Pros

The unification of all HR related tasks are a huge plus for a small business. JustWorks is a force multiplier that allows a small business such as ours to provide benefits to our employees in a simple and direct way. There is no need to bounce between multiple platforms, providers, or agents to manage payroll, healthcare, workers comp, etc. Everything is accessible in a simple and intuitive system.

Cons

Navigating benefits can be a bit of a challenge, however the JustWorks team is always there to help guide you and provide the necessary resources.

Alternatives Considered

Paycom

Reasons for Choosing Justworks

Paycor was klunky, difficult to navigate and had questionable customer service.

Switched From

Paycor

Reasons for Switching to Justworks

JustWorks is an intuitive platform that enables our company to save hours per week on administration while ensuring our employees have the benefits they need, when they need them.
Matt
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Owner and general manager of company with 15 employees. I do all the payroll inputs myself...

Reviewed on 2018/05/14

Pros

Easy to use. Employees are in charge of tracking their cumulative hours. The geo-fence is good. App is good, though the font is microscopic.

Cons

Rounds the hours down in QB integration.
Only imports grand total hours into QB, does not put OT in proper QB payroll fields.
All the reports are listed first name first. Then conversely QB is last name first...AS IT SHOULD BE!!!!
It does not allow me to edit a shift that is still open!

Shannon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So Happy I Made the Switch to JustWorks!

Reviewed on 2019/11/07

My team and I evaluated several PEO options before ultimately choosing to go with JustWorks. ...

My team and I evaluated several PEO options before ultimately choosing to go with JustWorks. JustWorks was the most cost-effective, with the best benefit offerings for my employees, the most intuitive user interface and allowed me to have the most control of all of my employee's data.

Pros

The tool is extremely user-friendly. I did very limited training for my employees to learn how to use it because of the intuitive user-interface. The Customer Support team is fantastic! I can call up my Account Manager or quickly use the chat feature and I always get a quick and friendly response and a resolution to my question or issue.

Cons

The services may not be as comprehensive as other PEO systems, but my Account Manager is always quick to recommend a tool or service that would be compatible (example: applicant tracking system).

Evan
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Justworks for a Series A tech startup

Reviewed on 2020/02/27

We've used Gusto before, which was also good, but found Justworks to be more affordable and useful...

We've used Gusto before, which was also good, but found Justworks to be more affordable and useful at the point that we started adding benefits instead of just payroll.

Pros

24/7 live support via Slack is a game changer that I wish every provider would offer. Software itself is very easy to use and setup, benefits are extensive so you can really customize to your team's needs. So much just happens on its own without my involvement which is great.

Cons

Not much functionality around contractors, and can't handle international contractors at all I believe, so we have to use other solutions here. Also no way to schedule recurring reimbursements for benefits that aren't part of the ones they offer already (like if you want to reimburse for a monthly gym membership that isn't ClassPass).

Alternatives Considered

Rippling

Reasons for Choosing Justworks

When we were adding benefits Justworks was more cost effective and they came recommended by other founders I know.

Switched From

Gusto

Reasons for Switching to Justworks

Founder reviews for Rippling had some nightmare stories.
Showing 5 reviews of 718 Read all reviews

Justworks FAQs

Below are some frequently asked questions for Justworks.

Justworks offers the following pricing plans:

  • Starting from: US$59,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Basic Plan: For 1-24 employees: $49/month per employee For 25-99 employees: $44/month per employee For 100-174 employees: $39/month per employee For 175+ employees: Contact us Plus Plan (Basic + Access to Medical, Dental, and Vision): For 1-24 employees: $99/month per employee For 25-99 employees: $89/month per employee For 100-174 employees: $79/month per employee For 175+ employees: Contact us

Justworks has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Justworks supports the following languages:

English

Justworks supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Justworks integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online, Xero

Justworks offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Justworks.