About NeoCertified

NeoCertified is a secure email service with Outlook integration for sending and receiving sensitive information across a secure platform. The solution serves organizations of all sizes and industries, and meets both state and federal email compliance requirements. The platform enables users to safely send social security and credit card numbers, business contracts, and sensitive documents, and includes solutions for secure mobile email, encrypted email API, and large file transfer.

NeoCertified’s email solution facilitates the sending and receiving of encrypted email, whether from a laptop, or mobile device. All files and documents sent or received remain protected throughout the entire encryption process. Once logged in, users are able to set expiration dates on messages, enable read-receipt notifications, email reminders, and unread message alerts. The secure service is compliant with both state and federal regulations, including GLBA, SOX, HIPAA, and SEC. Users can send confidential large files, including documents, videos, or images of up to 1GB, directly from the desktop.

Users can send and receive secure emails directly from their Outlook account, or from NeoCertified’s secure cloud portal. The solution is compatible with the latest Microsoft Outlook versions. When a recipient receives an encrypted email, they will be directed to the solution's secure portal to reply. Outlook 365 encryption enables users to compose, send, and receive secure messages directly from Outlook 365, and ensures that all critical data is transmitted and stored safely. Organizations are able to track, retract, and audit all sent emails.

NeoCertified’s secure mobile portal is optimized for both convenience and protection, facilitating the sending of secure messages from laptops, tablets, and mobile phones. The platform’s “secure briefcase” temporarily houses private documents while on the go. The secure email API enables businesses to access the email service from their existing business application. NeoCertified’s Customer Connect solution provides users with an HTML encrypted contact form that enables secure conversations with anyone inside of an organization.

Pricing starting from:

US$99,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of NeoCertified

  • NeoCertified offers commercial-grade encryption which ensures that all documents, both sent and received, remain protected.

  • The secure email solution can be accessed from a secure cloud portal, or directly from Microsoft Outlook.

  • Users can send and receive secure, encrypted email whether from a laptop, tablet or mobile phone.

  • NeoCertified is compliant with state and federal regulations including GLBA, SEC, FINRA, SOX, HIPAA, and more.

  • The platform's secure email API gives businesses the opportunity to access NeoCertified's secure email services directly from their business application.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$99,00/month

    • Free Trial
    • Free Version
    • Subscription

    Images

    Receive NeoCertified secure emails to an Outlook email inbox
    NeoCertified’s secure email add-in for Outlook allows userse to compose and send secure email
    Include attachments just as with any standard email
    Users receive a notification email upon sending a secure email
    Users can open and save any included secure attachments
    NeoCertified secure cloud portal sign-in
    The secure cloud portal includes all standard email service functions
    Set priority status and expiration dates for messages
    Access NeoCertified secure emails via mobile phone
    Compose messages while on the go
    Enable read receipts and disable forwarding via mobile
    View 12 more
    NeoCertified video
    NeoCertified video NeoCertified video
    NeoCertified video
    NeoCertified screenshot: Receive NeoCertified secure emails to an Outlook email inbox NeoCertified screenshot: NeoCertified’s secure email add-in for Outlook allows userse to compose and send secure email NeoCertified screenshot: Include attachments just as with any standard email NeoCertified screenshot: Users receive a notification email upon sending a secure email NeoCertified screenshot: Users can open and save any included secure attachments NeoCertified screenshot: NeoCertified secure cloud portal sign-in NeoCertified screenshot: The secure cloud portal includes all standard email service functions NeoCertified screenshot: Set priority status and expiration dates for messages NeoCertified screenshot: Access NeoCertified secure emails via mobile phone NeoCertified screenshot: Compose messages while on the go NeoCertified screenshot: Enable read receipts and disable forwarding via mobile

    Features

    Total features of NeoCertified: 21

    • API
    • Alerts/Notifications
    • Archiving & Retention
    • Compliance Management
    • Compliance Tracking
    • Contact Database
    • Data Recovery
    • Digital Signature
    • Email Distribution
    • Email Invitations & Reminders
    • Email Management
    • Email Monitoring
    • File Transfer
    • HIPAA Compliant
    • Microsoft Outlook Integration
    • Mobile Access
    • Mobile Alerts
    • Purchasing & Receiving
    • SSL Security
    • Secure Login
    • Sensitive Data Identification

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    Reviews

    Overall rating

    4,9 /5
    (89)
    Value for Money
    4,9/5
    Features
    4,8/5
    Ease of Use
    4,8/5
    Customer Support
    4,9/5

    Already have NeoCertified?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 89
    Brian B.
    Overall rating
    • Industry: Outsourcing/Offshoring
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Secure Email Encryption with Outstanding Customer Support

    Reviewed on 2018/12/18

    We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer...

    We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer support that we have received over the years has been top-notch.

    Pros

    Straight-forward, easy to use email encryption that works from virtually and platform

    Cons

    Currently no add-in for Gmail to allow for a more streamlined email encryption process.

    Response from NeoCertified

    Thanks for the kind words, Brian!

    We do now offer a Gmail integration at no additional charge, so feel free to start using it immediately from the Google Chrome Store.

    Feel free to contact me directly if you need anything at all.

    -Peter J. Schaub
    President & CEO
    NeoCertified

    Arlen R.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy secure email solution

    Reviewed on 2021/03/11

    Pros

    The ease of the set up and the integration with Outlook.

    Cons

    There hasn't been any issues so far. Have used for less than 3 months.

    Jamelle M.
    Overall rating
    • Industry: Insurance
    • Company size: 2-10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Easy Add-in for MS Outlook

    Reviewed on 2021/03/11

    Easy to use software to securely send sensitive information.

    Easy to use software to securely send sensitive information.

    Pros

    It's very easy to send an email securely.

    Cons

    Having to always enter a password when accessing a secure email. Clients also sometimes have trouble opening emails sent via NeoCertified. Do not like the mailbox size limitation and having to periodically delete sent emails, but also delete the trash to be able to continue to send and receive secure emails.

    Valerie S.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Self employed small consulting business- NeoCertified is the best/least expensive option

    Reviewed on 2021/02/24

    Great experience with each member of the Neocertified team that I have worked with.

    Great experience with each member of the Neocertified team that I have worked with.

    Pros

    NeoCertified is easy to use and customer service is very responsive if you do run into issues. I send emails with Personal Health information (PHI) and Neocertified was the most affordable secure email platform for me, and I did quite a lot of research before purchasing.

    Cons

    Easy to integrate with GSuit/Gmail, however I wish that it was easier for my customers to quickly reset their passwords without calling customer service. I received an email that this feature will be added soon. Still well worth the money.

    Leann J.
    Overall rating
    • Industry: Accounting
    • Company size: 2-10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for Accounting Firms

    Reviewed on 2021/02/23

    Pros

    NeoCertified helps me meet compliance requirements because I can send sensitive documents to clients and they can send documents to me all securely. This is important when dealing with tax documents that contain account numbers, social security numbers and other sensitive information. I love the fact that I don't have to support my clients when they use it, they can reset their own passwords and contact technical support. I also like that it integrates with Outlook so I can send a secure email just like a regular email, I just click send secure instead of send. Oh, and from sales to technical support, they have quick and excellent service.

    Cons

    There are really no cons. I wouldn't change a thing.

    Showing 5 reviews of 89 Read all reviews

    NeoCertified FAQs

    Below are some frequently asked questions for NeoCertified.

    NeoCertified offers the following pricing plans:

    • Starting from: US$99,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations.

    We do not have any information about NeoCertified features

    NeoCertified has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    NeoCertified supports the following languages:

    English

    NeoCertified supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    NeoCertified integrates with the following applications:

    Microsoft Outlook

    NeoCertified offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

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