NeoCertified

About NeoCertified
NeoCertified is a secure email service with Outlook integration for sending and receiving sensitive information across a secure platform. The solution serves organizations of all sizes and industries, and meets both state and federal email compliance requirements. The platform enables users to safely send social security and credit card numbers, business contracts, and sensitive documents, and includes solutions for secure mobile email, encrypted email API, and large file transfer.
NeoCertified’s email solution facilitates the sending and receiving of encrypted email, whether from a laptop, or mobile device. All files and documents sent or received remain protected throughout the entire encryption process. Once logged in, users are able to set expiration dates on messages, enable read-receipt notifications, email reminders, and unread message alerts. The secure service is compliant with both state and federal regulations, including GLBA, SOX, HIPAA, and SEC. Users can send confidential large files, including documents, videos, or images of up to 1GB, directly from the desktop.
Users can send and receive secure emails directly from their Outlook account, or from NeoCertified’s secure cloud portal. The solution is compatible with the latest Microsoft Outlook versions. When a recipient receives an encrypted email, they will be directed to the solution's secure portal to reply. Outlook 365 encryption enables users to compose, send, and receive secure messages directly from Outlook 365, and ensures that all critical data is transmitted and stored safely. Organizations are able to track, retract, and audit all sent emails.
NeoCertified’s secure mobile portal is optimized for both convenience and protection, facilitating the sending of secure messages from laptops, tablets, and mobile phones. The platform’s “secure briefcase” temporarily houses private documents while on the go. The secure email API enables businesses to access the email service from their existing business application. NeoCertified’s Customer Connect solution provides users with an HTML encrypted contact form that enables secure conversations with anyone inside of an organization.
Key benefits of NeoCertified
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Practical HIPPA Compliant
Reviewed on 2021/02/23
Overall, I have no complaints. It suits or purpose and serves our needs.
Overall, I have no complaints. It suits or purpose and serves our needs.
Pros
Program was easy to install. Customer support is outstanding. Easy to use. Easy to search emails. Love the tracking feature especially and the easy upload of documents. Price is right for our practice, we are small but busy and does not cost a fortune to be HIPPA compliant with Neocertified.
Cons
No plugin for Mac. Would love to just use one email source instead of two.
- Industry: Law Enforcement
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value and Easy to Use
Reviewed on 2020/01/21
I have been pleased so far with the overall service. The customer support has been quick and easy...
I have been pleased so far with the overall service. The customer support has been quick and easy and the email itself has been very user friendly. As previously stated, the only drawback I have found is that I can't easily import my contacts.
Pros
I like that the software is easy to use and that my recipients have no trouble getting my emails. Customer service has been great and I have had no trouble getting help when I needed it.
Cons
When I first set up the email, I didn't have enough storage so I had request more. It didn't take long at all for me to get a response and get the storage capacity I needed. It would be wonderful if I could import my contacts from my gmail account. If there is a way to do it, I haven't found one that works yet.
Response from NeoCertified
Thanks for the kind words, Deidra!
If you ever need anything, please don't hesitate to contact me directly.
Thanks
Peter Schaub
President & CEO
NeoCertified
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Affordable Encrypted Email
Reviewed on 2021/03/16
Very good service.
Very good service.
Pros
The product is easy to use. The price is affordable.
Cons
Recipients seem to have trouble figuring out how to open the encrypted emails or ignore them. When we send emails to insurance carriers, they typically never get opened. I don't know if this is an industry problem or why this happens.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NeoCertified Great Secure Mail Service!!
Reviewed on 2021/03/30
We have had a very positive experience with NeoCertified. The customer service has been very user...
We have had a very positive experience with NeoCertified. The customer service has been very user friendly and helpful. It has been easy to maintain. As our needs have changed as an agency NeoCertified worked with us as needed.
Pros
The customer service has been great. Everytime I have needed Neo-Certified help they have been available and ready to help. They have recently updated the User Interface. It looks much more user friendly than before updated.
Cons
I work in a residental children's home for teenage children. We often have to send email by Neo-Certified due to our Hippa regulations. The various agencies we send Neo-Certified mail have to open their own log in--they have not liked Neo--but I think it is more of an user more than Neo. With the new User Interface--I am hoping they will be more willing to work with us and NeoCertified.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Way to Send Xrays!
Reviewed on 2021/03/08
Its secure, quick and overall a great way to send things electronically .
Its secure, quick and overall a great way to send things electronically .
Pros
Using neocertified is an easy safe way to send things via email that have patients personal information. We have always had no problems using it, very easy and effective !
Cons
There is nothing we don't like about it, very easy to use.
NeoCertified FAQs
Below are some frequently asked questions for NeoCertified.Q. What type of pricing plans does NeoCertified offer?
NeoCertified offers the following pricing plans:
- Starting from: US$99.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations.
Q. Who are the typical users of NeoCertified?
NeoCertified has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NeoCertified support?
NeoCertified supports the following languages:
English
Q. Does NeoCertified support mobile devices?
NeoCertified supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NeoCertified integrate with?
NeoCertified integrates with the following applications:
Microsoft Outlook
Q. What level of support does NeoCertified offer?
NeoCertified offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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