About JumpSeat
Modern Adoption
Why does rolling out a new application always feel
painful? Research shows that nearly 92% of enterprise
software errors are either user- or process-related.
Suggesting that it is, in fact, the effort of changing—
learning a new application, working through the growing
pains—that creates the biggest impediment to digital
adoption. Furthermore, new or changing technology is a
fundamental part of every major organizational initiative.
THE SOLUTION
JumpSeat is a digital adoption platform that provides
an efficient, effective, and permanent fix for one of the
biggest challenge areas of technology implementation.
It supplies users with customized, role-based learning
experiences that adapt to their needs to drive learning,
understanding, and adoption.
Pricing starting from:
N/A
- Free Trial
- Free
- Subscription
- Open Source
Compare with Popular Alternatives
Key benefits of JumpSeat
How JumpSeat Solves the Problem?
Real-Time Training
Users can learn on the job, delivering just the right
training, just in time.
In-App Experience
As a browser plugin, learners can access their training
at any point without having to close what they’re doing.
Persona-Based & Customized Learning Paths
No more generic training. Each user’s experience is
customized based on their unique job role and function.
Create content that allows users to learn about a
specific function or part of a process without having to
search for it.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Free
- Subscription
- Open Source
Compare with Popular Alternatives
Images
Features
Total features of JumpSeat: 10
- Automatic Notifications
- Course Authoring
- Feedback Collection
- Issue Management
- Learning Management
- Multimedia Support
- Permission Management
- Question Branching
- Surveys & Feedback
- Training Management
Alternatives
SurveyMonkey
Zoho CRM
Zendesk
Pipedrive
Reviews
Already have JumpSeat?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Oil & Energy
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jumpseat is the best tool for your training needs.
Reviewed on 2016/10/31
Jumpseat provides the ultimate way to deliver training and support to customers that they will...
Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It reduces the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience.
Pros
Ease of use and flexibility in application.
Cons
Nothing
Response from TenSpeed Technologies
Thanks Chad!
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
JumpSeat Customer Review
Reviewed on 2016/10/31
JumpSeat has not only shortened user onboarding time by 40%, but reduced our helpdesk calls to a...
JumpSeat has not only shortened user onboarding time by 40%, but reduced our helpdesk calls to a bare minimum. Our clients are overjoyed by how JumpSeat has simplified the user experience of their applications.
Response from TenSpeed Technologies
Thank you for your feedback.
JumpSeat FAQs
Below are some frequently asked questions for JumpSeat.Q. What type of pricing plans does JumpSeat offer?
JumpSeat offers the following pricing plans:
- Pricing model: Free, Subscription, Open Source
- Free Trial: Available
Q. What are the main features of JumpSeat?
JumpSeat offers the following features:
- Auto-configuration
- Branching guides
- Checklists
- Compliance tracking
- In-app issue handling
- Learning pathways
- Multilingual support
- New feature highlighting
- Notifications & announcements
- On-page alerts
- Permalinks to guides
- Point & click guide creation
- Quiz creation
- Rich media integration
- Role-based learning
- Self-setup courses
- Step-by-step instructions
- Usage tracking
- User feedback collection
- User knowledge testing
- User management
- User permissions management
Q. Who are the typical users of JumpSeat?
JumpSeat has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does JumpSeat support?
JumpSeat supports the following languages:
English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does JumpSeat support mobile devices?
We do not have any information about what devices JumpSeat supports
Q. What other apps does JumpSeat integrate with?
We do not have any information about what integrations JumpSeat has
Q. What level of support does JumpSeat offer?
JumpSeat offers the following support options:
FAQs, Knowledge Base, Online Support
Related categories
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