Whip Around

Whip Around

#1 Fleet Inspection & Maintence App (DVIR)

4.8/5 (271 reviews)

Whip Around Overview

Whip Around is a mobile inspection platform designed to help transport businesses perform Driver Vehicle Inspection Reports quickly, efficiently and while on the move. Further to DVIR, Whip Around aims to ensure smooth business management as well as team safety and compliance.

With Whip Around’s fleet management dashboard, users can easily oversee and directly control the business of depots, drivers and vehicles. From the dashboard, users can access dashboard analytics in order to review business performance and manage faults. Whip Around includes a 'teams' module and a 'drivers' module with which users can supervise fleets of vehicles across multiple areas and divisions while controlling who performs the vehicle inspections. A forms module and a faults module are also accessible from the dashboard. These allow users to design and edit inspection forms for their drivers and monitor compliance and maintenance costs. All data recorded can be exported easily to send to management or external parties such as government departments.

Using the Whip Around driver mobile application, users can customize inspection forms, check pass and data entry cards, take photos and leave comments as well as send real-time alerts to management. The automatic syncing between mobile devices and the Whip Around platform ensures that everyone is thoroughly informed and updated on current and relevant news. With real-time email alerts, users can react quickly to issues reported from the field such as vehicle faults. Whip Around aims to make DVIR management easier and more efficient by syncing data, reports and alerts in real time and enabling users to access this information from any device at any time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, India, Latin America, Mexico, Middle-East and Africa

Supported Languages

English, Indonesian, Spanish

Whip Around Reviews

Overall rating
4.8/5
99% positive reviews
222
Excellent
47
Very good
2
Average
0
Poor
0
Terrible

Whip Around

Used Daily for 6-12 months
Reviewed on 2019/05/20
Review Source: Capterra

Whip Around is great because it replaces the head ache of paper pretrips. It can be updated with the click of a few buttons and is very customizable to any need your business has in regards to checklist and inspections. The reporting is clean. Its very simple to add vehicles, users, or employees.

Pros

I like that Whip Around is completely digital. It has a unique API that can be integrated into our reporting platform, Looker. I like that the software is user friendly. It is very dynamic in that changes can be made in a few minutes vs traditional hard copy inspections which would need to be reprinted or versions become obsolete. The email reporting and the web platform reporting makes it very easy to see if employees are completing their inspections. If there are faults, we can easily identity them to send on to the mechanic. We have been able to integrate it company wide very easily because of how dynamic the software is with adding new users, vehicles, locations, forms, etc.

Cons

I would like a existing fault form that can be filled out for vehicles as they are added to the fleet or whip around is integrated. I would also like the ability to customize forms a little more with something such as a multiple photo option. I would also like a Manager version within the application. I would also like to see Whip Around continue to partner with telematics companies.

Response from Whip Around

Thanks for the review! Multiple photo cards are being worked on along with more functionality added to the mobile app for fleet managers and mechanics. Keep an eye out for the ongoing updates!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joe C.

Amazing tool for remotely managing fleet and driver staff

Used Daily for 1+ year
Reviewed on 2019/05/20
Review Source: Capterra

Overall, Whip-Around is a great product and a very effective tool.

Pros

I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries.

Cons

The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dan W.

People actually helping people -

Used Daily for 1-5 months
Reviewed on 2019/03/29
Review Source: Capterra

My interactions with the Whip Around crew has been great. They are actually people - can you believe that!? People helping people in an attempt to make their software better, make your jobs easier, help you solve problems and eliminate wasted time... its crazy. When I send a message to their support team on the website, I get a response (sometimes from a robot, but even the robot is helpful and a real person will be with you within a couple minutes); when I call I get to talk to someone; when I email I actually get a response - they even follow-up with appropriate calls and emails. Super great group to work with.

The software has been easy to implement (given proper time to create the forms) and the way we were able to create and customize these forms has sped up the drivers times on completing pre-trip inspections, reduced the number of faults missed, and decreased our maintenance turn-around so that our vehicles are kept road-ready more often.

Implementing and using Whip Around has been a very positive experience for us.

Pros

I would change the question to ask "What DO you like most..." as we don't plan on eliminating the use of Whip Around anytime soon. It has saved us a ton of time by digitizing and streamlining a cumbersome paper data-entry process. That benefit just by itself, ignoring the other utilities of Whip Around, more than justifies its low-cost (which is another great benefit).

Cons

There is only one small con that I can think of currently - It would be amazing if the system would auto-log drivers out after X amount of time being idle. This issue also falls on our drivers for being forgetful or non-observant, but auto-logout would eliminate the "oops, I didn't realize I was on another drivers account" hiccups.

Response from Whip Around

Hi Dan!

Thank you so much for taking the time to leave us this feedback. We are currently in discussion about the auto log out for drivers. I will be sure to keep you in the loop with this. We appreciate your business and are so excited to continue working with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Scott S.

Great product

Used Daily for 6-12 months
Reviewed on 2019/05/20
Review Source: Capterra

We are using Whip Around most particularly for Inspection reports on trucks and trailers as well as Inventory control and a mechanics checklist. Thus far, it has been great. We are supposed to be able to combine it with our Verizon Connect account, which we havent figured out as of yet, but it is a matter of time before it gets even better.

Pros

The ease of use is probably the best thing. We did a simple training for our crew one day and started use the following Monday. It was really easy to use.

Cons

Have not really found a con as of yet...

Response from Whip Around

Thanks so much for your review Scott and yes we now have an integration with Verizon Connect. We a keen to continue to develop this and improve the customer experience. Please contact your account rep at Verizon Connect to get your credentials to connect the two accounts. If you need help with configuring it please let us know via the online chat. We are there 24/7 to support you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Johnnie H.

Pre and Post Trip Reports

Used Daily for 2+ years
Reviewed on 2019/05/20
Review Source: Capterra

We just recently had a training conference call and webinar last week with members of our management team and Whip Around. They were very knowledgeable and informative. CSR was fantastic in answering all of our questions.

Pros

We use Whip Around every day for our Pre and Post Trip Inspections for our entire fleet which is about 30 trucks and drivers. It's very simplistic for the administrator as far as customization. And it's very easy for the end users (our drivers) to use. It also helps our Fleet Maintenance Department track faults and needed repairs.

Cons

Our company has been using this software for the last few years. However, being new to the company, I personally have only been using it for the past 5 months. But so far, I can honestly say, there's not too much this software is lacking.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Whip Around Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Whip Around Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Compliance Management
  • Data Import/Export
  • Reporting & Statistics

  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for Whip Around

Key features of Whip Around

  • Action management
  • Activity management
  • Activity tracking
  • Assessment management
  • Assignment management
  • Business analysis
  • Compliance management
  • Custom inspection forms
  • Customer database
  • Data entry cards
  • Database support
  • Dispatch management
  • Employee management
  • Equipment tracking
  • Fleet management dashboard
  • Forms management
  • Government compliance
  • Historical analysis
  • Import / export data
  • Include photos in reports
  • Inspection management
  • Job tracking
  • Mobile alerts
  • Performance support
  • Progress reports
  • Real time updates
  • Real-time analytics
  • Real-time notifications
  • Report templates
  • Reporting & statistics
  • Safety management
  • Subcontractor management
  • Summary reports
  • Visual analytics
  • location tracking

Benefits

  • Whip Around is available as an Android and iOS application for mobile devices, allowing users to access real time and remote information instantly from any location.

  • Fleet managers can report issues and faults in real time, enabling the swift scheduling of repairs as well as the prevention of further damage.

  • Users can automate email alerts to notify them as to when an issue occurs, helping to resolve minor issues before they escalate.

  • Whip Around incorporates dashboard analytics, giving users a quick snapshot of fleet and driver performance in real time.

  • Whip Around provides 24/7 technical assistance, ensuring ongoing support for all customers.

  • Whip Around FAQs

    Below are some frequently asked questions for Whip Around.

    Q. What type of pricing plans does Whip Around offer?

    Whip Around offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Q. What are the main features of Whip Around?

    Whip Around offers the following features:

    • Action management
    • Activity management
    • Activity tracking
    • Assessment management
    • Assignment management
    • Business analysis
    • Compliance management
    • Custom inspection forms
    • Customer database
    • Data entry cards
    • Database support
    • Dispatch management
    • Employee management
    • Equipment tracking
    • Fleet management dashboard
    • Forms management
    • Government compliance
    • Historical analysis
    • Import / export data
    • Include photos in reports
    • Inspection management
    • Job tracking
    • Mobile alerts
    • Performance support
    • Progress reports
    • Real time updates
    • Real-time analytics
    • Real-time notifications
    • Report templates
    • Reporting & statistics
    • Safety management
    • Subcontractor management
    • Summary reports
    • Visual analytics
    • location tracking

    Q. Who are the typical users of Whip Around?

    Whip Around has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Whip Around support?

    Whip Around supports the following languages:

    English, Indonesian, Spanish

    Q. What type of pricing plans does Whip Around offer?

    Whip Around has the following pricing plans:

    Free, Subscription

    Q. Does Whip Around support mobile devices?

    Whip Around supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Whip Around integrate with?

    Whip Around integrates with the following applications:

    Verizon Connect Reveal

    Q. What level of support does Whip Around offer?

    Whip Around offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials