Gensuite

Partners in compliance & EHS management systems excellence.

4,3 /5 (71 reviews) Write a Review!

Gensuite Overview

What is Gensuite?

Gensuite enables users from diverse industries to execute business compliance processes and management systems more efficiently and effectively. Gensuite's cloud-based IT solution offers 65+ integrated applications that span Environmental, Health & Safety, Responsible Sourcing, Sustainability, Security, Quality and Product Stewardship.

With over 600,000 users in 120+ countries, Gensuite is the proven, turnkey solution for business management and compliance. Capabilities include flexible configuration, seamless mobile integration, multilingual interface in 16+ different languages and integrated data analytics and business intelligence. Applications can be implemented individually or collectively to suit particular scenario requirements and configured to provide maximum return on investment.

Gensuite Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.


Gensuite Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China, India, Mexico
Supported Languages
Arabic, Chinese (Simplified), Dutch, English, Finnish and 13 others, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai

Media

Develop custom inspection audit checklist to meet inspection program requirements, assign responsibility, and track completion. Formalize inspection program management: internal audit checklist, assign auditors and export findings from such inspections.
Meet Hazard Communication obligations through easy to use, desktop & mobile friendly search. Maintain up-to-date MSDS for all chemical products with turnkey SDS version maintenance. Manage end-to-end chemical inventory tracking.
Measure performance through online dashboards and provide real time feedback. Dynamic management system of contractor firms who are actively providing services. Record contractor firm employee training; integrate with onsite security.
ncident investigation, root cause analysis, corrective & preventive action tracking; restricted & return-to-work programs. Robust reporting, charting and insights: OSHA reporting and log software, build integrated regulatory reports, e.g., UK RIDDOR, etc
Application specific data mining, reporting and charting tools; out-of-the-box software solution. Integrated dashboards across applications personalized by user and by organization scope; custom layout options; automated email subscriptions etc.
Identify conservation opportunities via Treasure Hunts and Energy Audits; estimate cost & resource savings in-the-field using a mobile software application. Baseline and track sustainability footprint; identify trends in consumption, costs, emissions.
Compile Site Profile information with key details about geography, site location & access, and other attributes including key security/emergency contact information. Mobile Software Capability – Seamless integration from mobile to Desktop,Tablet & Mobile
Gensuite video Gensuite video Gensuite video Gensuite video Gensuite video Gensuite video Gensuite screenshot: Develop custom inspection audit checklist to meet inspection program requirements, assign responsibility, and track completion. Formalize inspection program management: internal audit checklist, assign auditors and export findings from such inspections. Gensuite screenshot: Meet Hazard Communication obligations through easy to use, desktop & mobile friendly search. Maintain up-to-date MSDS for all chemical products with turnkey SDS version maintenance. Manage end-to-end chemical inventory tracking. Gensuite screenshot: Measure performance through online dashboards and provide real time feedback. Dynamic management system of contractor firms who are actively providing services. Record contractor firm employee training; integrate with onsite security. Gensuite screenshot: ncident investigation, root cause analysis, corrective & preventive action tracking; restricted & return-to-work programs. Robust reporting, charting and insights: OSHA reporting and log software, build integrated regulatory reports, e.g., UK RIDDOR, etc Gensuite screenshot: Application specific data mining, reporting and charting tools; out-of-the-box software solution. Integrated dashboards across applications personalized by user and by organization scope; custom layout options; automated email subscriptions etc. Gensuite screenshot: Identify conservation opportunities via Treasure Hunts and Energy Audits; estimate cost & resource savings in-the-field using a mobile software application. Baseline and track sustainability footprint; identify trends in consumption, costs, emissions. Gensuite screenshot: Compile Site Profile information with key details about geography, site location & access, and other attributes including key security/emergency contact information. Mobile Software Capability – Seamless integration from mobile to Desktop,Tablet & Mobile

Gensuite Reviews

Gensuite Reviews

Overall rating
4,3
/
5
Excellent
35

Very good
27

Average
6

Poor
2

Terrible
1

Value for Money
4
Features
4,2
Ease of Use
3,9
Customer Support
4,3
87% recommended this app
Rob P.

Provides comprehensive visibility across a geographically challenging portfolio.


James E.

Enviropacific's journey to digitisation with Gensuite

Our organisation was looking to initiate the transition of our system from the paper based collection of data to a digital solution. We came across Gensuite and knew at once it was the best fit for our business. The simple user interface coupled with a powerful back end means that our users get a system that is easy to use and the business gets a system that provides meaningful data analysis to help improve performance.
From initial scoping through to implementation planning and ongoing support has been great, local support backed by global resources means we deal with a small team that understands our business who are supported by a global network of technical specialists able to resolve any issue.


Carl H.

Great System, great support

Very happy with our decision to engage with Gensuite and one of the best things i have found is there responsiveness to issues and questions and suggestions, its been a pleasure dealing the Gensuite team.


Denise G.

Powerful, but inflexible

The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:

' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.

Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.


Max R.

EHS software with really great functionality


Rob P.
Industry: Airlines/Aviation
Company size: 501-1 000 Employees

Provides comprehensive visibility across a geographically challenging portfolio.

Used Daily for 6-12 months
Reviewed on 2018/03/09
Review Source: Capterra

Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Response from Gensuite

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

James E.
Industry: Environmental Services
Company size: 201-500 Employees

Enviropacific's journey to digitisation with Gensuite

Used Daily for 1+ year
Reviewed on 2020/05/05
Review Source: Capterra

Our organisation was looking to initiate the transition of our system from the paper based collection of data to a digital solution. We came across Gensuite and knew at once it was the best fit for our business. The simple user interface coupled with a powerful back end means that our users get a system that is easy to use and the business gets a system that provides meaningful data analysis to help improve performance.
From initial scoping through to implementation planning and ongoing support has been great, local support backed by global resources means we deal with a small team that understands our business who are supported by a global network of technical specialists able to resolve any issue.

Pros

The modular nature of the platform means the solution can be tailored to suit the business’ needs and this can be expanded over time. It also provides a cost effective step into the digital system space without investing in elements that the business is not yet ready for.
The simple user interface, the dedicated App and the ability to configure the platform have provided us with an easy transition to the platform.

Cons

The initial configuration can be overwhelming as the back end of some modules have such an immense capability, whilst this is not inherently a bad thing, it can be daunting at first and can create a need for further development work once the organisations understanding of the application catches up with the capabilities of the platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Carl H.
Industry: Oil & Energy
Company size: 201-500 Employees

Great System, great support

Used Daily for 6-12 months
Reviewed on 2020/08/25
Review Source: Capterra

Very happy with our decision to engage with Gensuite and one of the best things i have found is there responsiveness to issues and questions and suggestions, its been a pleasure dealing the Gensuite team.

Pros

The customisation of the subcontractor management module, was a key deliverable for us and Gensuite did not disappoint.

Cons

As we work through implementation we have identified opportunities to do things better, such as better integration between plant and inspections forms and search ability of serial numbers for plant and equipment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Denise G.

Powerful, but inflexible

Reviewed on 2017/02/03
Review Source: Capterra

The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:

' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.

Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Response from Gensuite

Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Max R.
Industry: Airlines/Aviation

EHS software with really great functionality

Used Daily for 2+ years
Reviewed on 2018/05/04
Review Source: Capterra

Pros

The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant.

The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally.

Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Cons

Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Response from Gensuite

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,5/10
Based on 71 user ratings
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Gensuite Pricing

Gensuite Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.

Value for Money
4/5
Based on 71 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Gensuite Features

Gensuite Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 71 user ratings
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Categories

Additional information for Gensuite

Additional information for Gensuite

Key features of Gensuite

  • Alerts / escalation
  • Asset inventory maintenance
  • Audit management
  • Barcode scanning
  • Barcode support
  • Centralized document management
  • Change risk management
  • Compliance management
  • Corrective / preventive actions
  • Corrective Actions (CAPA)
  • Customs compliance
  • Data management
  • Document management
  • EHS incident reporting tools
  • Environmental compliance
  • Environmental management
  • Environmental risk assessment
  • FCC management
  • Government compliance
  • Incident inspection tracking
  • Incident management with OSHA reporting
  • Industrial safety management
  • Injury reporting
  • Insights & analytics tools
  • MSDS
  • Maintenance scheduling
  • OSHA compliance
  • OSHA management
  • OSHA recordkeeping
  • Occupational health management
  • Product stewardship module
  • Real time updates
  • Risk analytics
  • Safety programs & procedures
  • Safety risk assessment
  • Security auditing
  • Training compliance module
  • Waste management

Gensuite FAQs

Gensuite FAQs

Below are some frequently asked questions for Gensuite.

Q. What type of pricing plans does Gensuite offer?

Gensuite offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.

Q. What are the main features of Gensuite?

Gensuite offers the following features:

  • Alerts / escalation
  • Asset inventory maintenance
  • Audit management
  • Barcode scanning
  • Barcode support
  • Centralized document management
  • Change risk management
  • Compliance management
  • Corrective / preventive actions
  • Corrective Actions (CAPA)
  • Customs compliance
  • Data management
  • Document management
  • EHS incident reporting tools
  • Environmental compliance
  • Environmental management
  • Environmental risk assessment
  • FCC management
  • Government compliance
  • Incident inspection tracking
  • Incident management with OSHA reporting
  • Industrial safety management
  • Injury reporting
  • Insights & analytics tools
  • MSDS
  • Maintenance scheduling
  • OSHA compliance
  • OSHA management
  • OSHA recordkeeping
  • Occupational health management
  • Product stewardship module
  • Real time updates
  • Risk analytics
  • Safety programs & procedures
  • Safety risk assessment
  • Security auditing
  • Training compliance module
  • Waste management

Q. Who are the typical users of Gensuite?

Gensuite has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Gensuite support?

Gensuite supports the following languages:

Arabic, Chinese (Simplified), Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai

Q. What type of pricing plans does Gensuite offer?

Gensuite has the following pricing plans:

Subscription

Q. Does Gensuite support mobile devices?

Gensuite supports the following devices:

Android, iPhone, iPad

Q. What other apps does Gensuite integrate with?

We do not have any information about what integrations Gensuite has

Q. What level of support does Gensuite offer?

Gensuite offers the following support options:

FAQs, Online Support