About Benchmark ESG | Gensuite

Benchmark ESG | Gensuite enables users from diverse industries to execute business compliance processes and management systems more efficiently and effectively. Gensuite's cloud-based IT solution offers 65+ integrated applications that span Environmental, Health & Safety, Responsible Sourcing, Sustainability, Security, Quality and Product Stewardship.

With over 1.5 million users in 120+ countries, Benchmark ESG is the proven, turnkey solution for business management and compliance. Capabilities include flexible configuration, seamless mobile integration, multilingual interface in 16+ different languages and integrated data analytics and business intelligence. Applications can be implemented individually or collectively to suit particular scenario requirements and configured to provide maximum return on investment.

Devices

Business size

S M L

Markets

Australia, Canada, China, France, United Kingdom and 3 others, India, Mexico, United States

Supported Languages

Arabic, Chinese, Dutch, English, Finnish and 13 others, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai

Images

Develop custom inspection audit checklist to meet inspection program requirements, assign responsibility, and track completion. Formalize inspection program management: internal audit checklist, assign auditors and export findings from such inspections.
Meet Hazard Communication obligations through easy to use, desktop & mobile friendly search. Maintain up-to-date MSDS for all chemical products with turnkey SDS version maintenance. Manage end-to-end chemical inventory tracking.
Measure performance through online dashboards and provide real time feedback. Dynamic management system of contractor firms who are actively providing services. Record contractor firm employee training; integrate with onsite security.
ncident investigation, root cause analysis, corrective & preventive action tracking; restricted & return-to-work programs. Robust reporting, charting and insights: OSHA reporting and log software, build integrated regulatory reports, e.g., UK RIDDOR, etc
Application specific data mining, reporting and charting tools; out-of-the-box software solution. Integrated dashboards across applications personalized by user and by organization scope; custom layout options; automated email subscriptions etc.
Identify conservation opportunities via Treasure Hunts and Energy Audits; estimate cost & resource savings in-the-field using a mobile software application. Baseline and track sustainability footprint; identify trends in consumption, costs, emissions.
Compile Site Profile information with key details about geography, site location & access, and other attributes including key security/emergency contact information. Mobile Software Capability – Seamless integration from mobile to Desktop,Tablet & Mobile
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Benchmark ESG | Gensuite video
Benchmark ESG | Gensuite video
Benchmark ESG | Gensuite video
Benchmark ESG | Gensuite screenshot: Develop custom inspection audit checklist to meet inspection program requirements, assign responsibility, and track completion. Formalize inspection program management: internal audit checklist, assign auditors and export findings from such inspections. Benchmark ESG | Gensuite screenshot: Meet Hazard Communication obligations through easy to use, desktop & mobile friendly search. Maintain up-to-date MSDS for all chemical products with turnkey SDS version maintenance. Manage end-to-end chemical inventory tracking. Benchmark ESG | Gensuite screenshot: Measure performance through online dashboards and provide real time feedback. Dynamic management system of contractor firms who are actively providing services. Record contractor firm employee training; integrate with onsite security. Benchmark ESG | Gensuite screenshot: ncident investigation, root cause analysis, corrective & preventive action tracking; restricted & return-to-work programs. Robust reporting, charting and insights: OSHA reporting and log software, build integrated regulatory reports, e.g., UK RIDDOR, etc Benchmark ESG | Gensuite screenshot: Application specific data mining, reporting and charting tools; out-of-the-box software solution. Integrated dashboards across applications personalized by user and by organization scope; custom layout options; automated email subscriptions etc. Benchmark ESG | Gensuite screenshot: Identify conservation opportunities via Treasure Hunts and Energy Audits; estimate cost & resource savings in-the-field using a mobile software application. Baseline and track sustainability footprint; identify trends in consumption, costs, emissions. Benchmark ESG | Gensuite screenshot: Compile Site Profile information with key details about geography, site location & access, and other attributes including key security/emergency contact information. Mobile Software Capability – Seamless integration from mobile to Desktop,Tablet & Mobile

Features

Total features of Benchmark ESG | Gensuite: 58

  • API
  • Air Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Tracking
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Benchmarking
  • Change Management
  • Communications Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Dashboard
  • Defect Tracking
  • Document Coding & Control
  • Document Management
  • Emissions Inventory
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Fixed Asset Management
  • Forms Management
  • Hazardous Materials Management
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Industrial Safety Management
  • Inspection Management
  • Inventory Management
  • Issue Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • OSHA Recordkeeping
  • Occupational Health Management
  • Performance Metrics
  • Prioritization
  • Product Data Management
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Analytics
  • Risk Assessment
  • Risk Management
  • Scheduling
  • Security Auditing
  • Supplier Quality Control
  • Sustainability Management
  • Tank Inventory
  • Task Management
  • Training Management
  • Visual Analytics
  • Waste Management
  • Water Management
  • Workflow Management

Alternatives

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#1 Alternative to Benchmark ESG | Gensuite
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Emex EHS & ESG Software

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#2 Alternative to Benchmark ESG | Gensuite
Emex is an intuitive platform that digitises & simplifies EHS Management, Environmental Performance, Sustainability &...

ERA EH&S Software

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#3 Alternative to Benchmark ESG | Gensuite
ERA EHS Software is a web-based compliance management solution that automates environmental, health & safety,...

EHS Insight

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#4 Alternative to Benchmark ESG | Gensuite
EHS Insight is a multi-feature solution for managing incidents, risk, audits and safety at workplaces.

Reviews

Overall rating

4,3 /5
(71)
Value for Money
4/5
Features
4,2/5
Ease of Use
3,9/5
Customer Support
4,3/5

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Showing 5 reviews of 71
Rob P.
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Provides comprehensive visibility across a geographically challenging portfolio.

Reviewed on 2018/03/09

Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

Response from Gensuite

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Max R.
Overall rating
  • Industry: Airlines/Aviation
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

EHS software with really great functionality

Reviewed on 2018/05/04

Pros

The Injury & Illness Recordkeeping functionality is really strong and is built around enabling a company to stay OSHA compliant.

The other basic safety program and compliance assurance tools have everything necessary to run a basic EHS program digitally. Beyond that, there are many different tools and suites available to totally manage, expand, and improve an EHS program digitally.

Our team really likes the ease of retrieving and seeing data and charts for analysis which makes our jobs so much easier.

Cons

Customization of the platform (if needed) can be difficult, slow, time-consuming, and expensive. The permissions and scope model can be difficult for new users and non-EHS professionals to understand and use.

Response from Gensuite

Max, We appreciate you taking the time to share your experience. It made our day here at Gensuite! We strive to offer the best solutions across enterprise risk management and compliance functions that are flexible enough to meet any business need ¿ large or small, anywhere and in any industry. We are excited and always willing to explore new and creative opportunities that simplify and improve the Gensuite user experience. In fact, we will be exploring more Do It Yourself features during the Gensuite conference this week and value your thoughts, input and ideas.

Denise G.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Powerful, but inflexible

Reviewed on 2017/02/03

The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and...

The biggest complaint I hear from NBCU users is that Gensuite does not provide consistent and reliable data or perform as expected.

Gensuite has the ability to manage a huge volume of data, and makes it possible to extract and analyze that data. Having said that, I often hear from users that the software is not very user friendly, and many employees frequently struggle with it. There are many features that you think the application would provide'that are just are not there. My company has spent thousands on custom programming with Gensuite, and then had to spend thousands more to try to get it to perform in a manner that is useable to the field workers. I am speaking specifically of the Mobile products. NBCU has spent over $100,000 so field personnel can conduct inspections while in the field'.so far these products have not worked in a consistent manner. This is frustrating to many workers that after struggling to get the apps to work, now refuse to use the mobile apps at all. Gensuite is a good basic system, but many features that you think the application would provide just are not there.

Many at my company really just want the applications to 'work', they sometimes feel too much time and effort is made on reformatting the pages to make them look pretty, when these users just want consistency and easy functionality. Many of our users are infrequent users of Gensuite, so when you change things for the sake of change it is disconcerting to these users.

Here's what I hear most:

' Metrics run from different reporting areas in Gensuite do not match
' Mobile applications not working together
' Offline not working
' Bar and QR codes do not work
' Why is Gensuite re-formatting pages again?
' Why do we have to 'pay' to get 'basic functionality?'
' Why does it take so long for things to be addressed or fixed?......then to hear Gensuite agrees it is an issue, and often the solution is a proposal or the issue is pushed to the forgotten land of Gensuite roadmap.

Overall we are now unhappy with Gensuite and the reliability of the data, responsiveness to concerns, and functionality. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times and as a result we will start looking at alternative systems (even though we would prefer not to) if these issues are not rectified quickly.

Response from Gensuite

Denise, we loved talking with you and your team about new ideas for simplification projects, mobile, and report improvement projects during our in-person visit earlier this month. We are actively working to address the improvement areas discussed regarding reports and are committed to working with you to improve the functionality. We are happy to report that with the latest update to the Gensuite Mobile app, the user issues your team was experiencing are addressed and based on your additional feedback we are looking at further mobile updates to enhance the Inspection Tool workflow. Thanks again for your engagement and partnership, we remain committed to delivering the highest quality solutions to meet your business process needs. - Andy Cox (VP, Customer Services & Development)

Howard S.
Overall rating
  • Industry: Oil & Energy
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good HSMS software

Reviewed on 2018/09/27

Very good, one of those that you miss the longer you don't use it.

Very good, one of those that you miss the longer you don't use it.

Pros

Gensuite management software does a lot, it has apps for almost all of your HSE needs. Great for larger companies trying to tie strategic direction down in every department.

Cons

As it's one of the biggest there is times when you wish it could be tailored exactly to your needs. Costs are astronomical to make a change to the functionality.

Response from Gensuite

Howard,

Thank you for sharing your experience with Gensuite. We pride ourselves on providing our subscribers with best-in-class solutions & services, so we're very pleased to hear our software met so many of your strategic HSE needs.

Over the last 2 decades, our approach has always been to leverage best practices and shared HSE experience & knowledge to provide a comprehensive solution that can be launched quickly without the need for extensive customization; delivering immediate value and ROI to the organization. For those who desire business-specific configurations, the costs to enhance the tools are proportionate to the scale of the requested change.

Thanks again for your feedback, and we hope to welcome you back into the Gensuite subscriber's community soon!

-Michael Bauer & The Gensuite Team

Igor A.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Complete solution for EHS management and in continuous improvement

Reviewed on 2018/03/15

Pros

The tools work integrated making the data have sense in different perspectives of the process. Outstanding customer support and bug fixes, the "Help Me" feature provide an excellent and fast communication channel with the technical and administrative teams. System performance, availability and reliability are very positive points.

Cons

I have been using Gensuite since 2001 and the main "pain" for me and my partners is the interface not standardized/friendly between the tools, the "Recharge" initiative started last year was very important to improve the user experience and there is still a lot of opportunities in this area. Also about the UX, the mobile app is not very easy for some features and the usability could be more intuitive. Gensuite manages a high volume of data, however the reports available are not always easy to find/generate, beside that, these reports could be more customizable to deliver the insights directly in the tool avoiding the use of external tools - a BI initiative more robust will help.

Showing 5 reviews of 71 Read all reviews

Benchmark ESG | Gensuite FAQs

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Benchmark ESG | Gensuite offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License, Free
  • Free Trial: Available

Contact Gensuite to Schedule a Demo or Request a Free Trial for a full pricing quote.

We do not have any information about Benchmark ESG | Gensuite features

Benchmark ESG | Gensuite has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Benchmark ESG | Gensuite supports the following languages:

Arabic, Chinese, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai

Benchmark ESG | Gensuite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Benchmark ESG | Gensuite has

Benchmark ESG | Gensuite offers the following support options:

Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat

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