Microsoft Teams

The integration with Sharepoint and Office 365 tools is really awesome, works very well, and also you can create and built-in Apps from Power Plataform inside your Teams's Group, and do not forget that you have all the Office 365 Apps to integrate within your groups (the number of the Apps will vary depending on your signature).

I believe that the price is not so good to medium/small companies, that probably will use a less professional tool, or a freeware with limitations.

1. The most intelligent feature is the link between it's similar platform application i.e. Microsoft Edge, Internet Explorer & Microsoft Outlook etc.
2. Compatible to use in any browser, desktop application and mobile (iOS & Android) app.
3. Sync is constant between Microsoft Outlook Calendar and Microsoft Teams Desktop app Calendar.
4. Easy to join meeting through the received link "easily re-direct from browser to installed app" or Join option available under the desktop app.
5. Organization previously used Microsoft Lync and Skype for Business which is with very less feature and after this application integrated then user easily migrated to it in very less amount of time.
6. In-built whiteboard feature is plus-point for using this app over other video conferencing app.
7. Even very impactful in low bandwidth internet connection.
8. During meeting presenter have full control over the meeting attenders which is too good feature.
9. Very easy and user friendly graphical user interface available in app to create or schedule new meeting or Live etc.
10. Raise your Hand feature is good recent integration for the app, if any Quiz contest or seminar conducted in the app then it's very helpful for presenter.

1. Must work upon the monthly patch / update of the app, due to this every month it required update.
2. If someone joined the meeting as a Guest then there is no any information available / appear in meeting.
3. Meeting Attendance "Analytics & Reports" must be enable for meeting presenter / owner.
4. Raise your hand feature must come up with little sound notification with serial number who clicked first.
5. During remote session most of the feature (specially pop-up option) get out control, which cause issue to solve user issue accordingly.
6. Must add feature to permanently disable web cam for the user profile for privacy.
7. Must remove the option to sync OneDrive to share any attachment with the colleagues.
8. Must add the feature in app to view the monthly calendar in single window like Microsoft Outlook.
9. Add-ins issue is common with most the client , sometimes it's missing in Outlook app.
10. Also enable an option to save recorded meeting in local drive instead of cloud.

The biggest strength, by far, is the integration with other Microsoft applications, and in particular messaging and Sharepoint. Whilst the video function is probably the part I use the most, I especially like the fact we can work together, share files and chat all in one place.

The interface is a little too basic, but my biggest gripe is the lack of customisation, especially on simple things like video. For example, why can't I move the video windows around? Why can't I enlarge one, and reduce another? If you look the competitors, they all offer a bit more of a customised user interface. My second grumble is the disconnect between a team, a chat, and video call....why can they not be combined?