SignUpGenius

Volunteer management & event planning made simple.

4,6 /5 (1269 reviews) Write a Review!

SignUpGenius Overview

What is SignUpGenius?

SignUpGenius is a cloud-based solution for volunteer management and event planning that allows users to create an unlimited number of online sign up sheets, invite attendees via email and social media, accept donations and payments, automate participant reminders, report on volunteer working hours and more. The system can be used by businesses, nonprofits, schools, colleges, faith groups, sports clubs and other organizations.

SignUpGenius includes a sign up sheet creation wizard and a range of professionally designed sign up themes to simplify sign up sheet creation. Users can add their own logos and images, as well as design their own themes. They can also choose flexible page formats for RSVP, date-specific and non-date-specific sign ups, and define which fields are required for participants to sign up. Payments and donations for sign up items can also be collected through integration with PayPal.

SignUpGenius allows users to invite participants and provides a unique URL for each sign up sheet. Email invites can be sent directly through SignUpGenius or through users’ own email tools or social media profiles. Invite emails can be scheduled to be sent on a particular day or time, and delivery reports show users which emails have been sent, which have been opened and which recipients have clicked through to the sign up page. Participants can fill in the sign up forms from any device, without requiring an account, and are automatically sent SMS and email reminders. Users can view volunteer hours reports, edit schedules or swap time slots, and print physical sign up lists to take to events.

SignUpGenius Overview

Pricing

Starting from
US$9,99/month

Pricing options

Free Trial
Free
Subscription
Value for money

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month


SignUpGenius Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

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SignUpGenius Reviews

SignUpGenius Reviews

Overall rating
4,6
/
5
Excellent
842

Very good
341

Average
74

Poor
7

Terrible
5

Value for Money
4,7
Features
4,4
Ease of Use
4,5
Customer Support
4,6
93% recommended this app
Molly B.

A quick and easy signups -- truly genius!

This software is great for organizing groups. It ensures that your events are staffed with volunteers and that you will not spend hours wrangling confirmations from your volunteers. At each event, it is always clear who is to do what. This helps keep all the feather unruffled. Recommended.


Verified Reviewer

Flexible tool, recent update was a set back.

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.


Verified Reviewer

Popular But Difficult to Customize

Creating a SignUp Genius form can be very annoying and difficult. However, once it has been created, it will do what you want it to. Once the forms have been made, they were easy to send out, it was easy for me to see and access responses and so on. I don't know of a better alternative for SignUp Genius at this point in time, but I hope that they can make some changes because something easier to use will come along soon if not.


Kent K.

Acceptable and useful, if basic and somewhat confusing

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.


Erica H.

Very easy to use, easy to understand format

Any time I have used signed up genius as a parent or employee I’m happy to see it being used because I don’t have to go to some meeting to discuss who’s bringing what, or who’s coming in at what time, or that I have to respond to 100 different emails. I choose what’s best for me and wham bam I’m done.


Molly B.
Industry: Education Management
Company size: Self Employed

A quick and easy signups -- truly genius!

Used Other for 2+ years
Reviewed on 2018/12/09
Review Source: Capterra

This software is great for organizing groups. It ensures that your events are staffed with volunteers and that you will not spend hours wrangling confirmations from your volunteers. At each event, it is always clear who is to do what. This helps keep all the feather unruffled. Recommended.

Pros

I often use this software for volunteer management for my church and a non-profit arts group that I support This software takes zero knowledge to use effectively. Every part of creating a sign-up for an event is intuitive. This makes planning a snap. It even helps me plan better events by listing out specific tasks for my volunteers.

Cons

I don't like the fact that you must add new tasks to the sign-up sheet in groups of five. I wish that it were possible to just add and delete at will.

Response from SignUpGenius

Hi Molly,
We are happy to hear how SignUpGenius is helpful for your sign up needs. In Step 4: Slots, you can add a single slot or up to five slots at one time. If you need more than 5 slots, you can select the option to add more slots and you will be returned to Step 4.

You can also edit a sign up at any time after the sign up has been published. So if you need to delete one or more slots, simply return to Step 4 and delete/edit slots as needed. If you have questions about slots, don't hesitate to contact our Support Team by emailing [email protected] We will be happy to help!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Education Management
Company size: 51-200 Employees

Flexible tool, recent update was a set back.

Used Weekly for 2+ years
Reviewed on 2019/07/29
Review Source: Capterra

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right.
Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Response from SignUpGenius

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support

Thank you for using SignUpGenius!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Education Management
Company size: 201-500 Employees

Popular But Difficult to Customize

Used Other for 2+ years
Reviewed on 2020/10/02
Review Source: Capterra

Creating a SignUp Genius form can be very annoying and difficult. However, once it has been created, it will do what you want it to. Once the forms have been made, they were easy to send out, it was easy for me to see and access responses and so on. I don't know of a better alternative for SignUp Genius at this point in time, but I hope that they can make some changes because something easier to use will come along soon if not.

Pros

I would want to use Google Forms for something like this, but there is currently not a good feature for you to sign up for something and then that slot to be filled or removed from a list. Signup Genius does fill in that role. As someone viewing a form, it is very easy to see what slots are available, and it is easy to change, edit or swap what you may have originally signed up for. It's also easy to go back and reference your sign up in case you forgot.

Cons

Signup Genius offers a great amount of customization to its forms. I'd be on the verge of saying it offers too much customization. I have made forms in the past, and no matter how hard I tried, could not get a new form to look like one I made previously. It can be very difficult and tedious to get the form to look how you want it to, even when you know it's a possibility because you've done it before. Making a simple form is easy, but I feel like once you want to start branching out, the level of user friendliness drops dramatically.

Response from SignUpGenius

Hi there, thank you for your review. I am glad to hear that you were able to set up your sign ups and they functioned well for your group. Our support team would love to help you with specific format setup if you run into any questions in the future. You always have access to insider tips when you reach out: http://www.signupgenius.com/help

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Kent K.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Acceptable and useful, if basic and somewhat confusing

Used Daily for 2+ years
Reviewed on 2019/01/20
Review Source: Capterra

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.

Pros

We've been able to coordinate 200+ seasonal volunteers who help in 12+ positions at 60+ events.

Cons

The software can be rather confusing, especially when onboarding new volunteers or staff.

Response from SignUpGenius

Hi, Kent. Thank you for your feedback. We are happy to hear that SignUpGenius has been helpful in coordinating so many volunteers for your organization.
In 2019 we will be releasing an exciting update to the site. We think you will be pleased with what we have coming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Erica H.
Industry: Sports
Company size: 11-50 Employees

Very easy to use, easy to understand format

Used Monthly for 2+ years
Reviewed on 2020/09/04
Review Source: Capterra

Any time I have used signed up genius as a parent or employee I’m happy to see it being used because I don’t have to go to some meeting to discuss who’s bringing what, or who’s coming in at what time, or that I have to respond to 100 different emails. I choose what’s best for me and wham bam I’m done.

Pros

I’ve used sign up genius many times for things such as elementary school class party supply list, parent teacher conference sign ups, volunteer work hours sign up, and many more. It’s so easy to use you just go in and choose for example the time slot the best suited your availability, or the item you chose to bring . Instead of getting multiple people to respond to emails and then having to use separate programs to file all of the content it’s just right there on one page easy to see

Cons

Honestly I don’t think there is anything I did not like. While I enjoy seeing that Suzy is bringing cherries for the ice cream Sunday party and Johnny is bringing the sprinkles I’m not sure everyone would appreciate their names being seen

Response from SignUpGenius

Erica, thank you for the review! We always love hearing how SignUpGenius made it simpler to organize your groups. It may be helpful to know that creators always have the option to hide names of participants on their sign ups. You can learn more here: https://www.signupgenius.com/faq/hide-names.cfm Please reach out if we can ever be of assistance. You can contact us here: http://www.signupgenius.com/help Thank you again for your kind words!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 1 269 user ratings
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SignUpGenius Pricing

SignUpGenius Pricing

Starting from
US$9,99/month
Free Trial
Free
Subscription
Value for money

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month

Value for Money
4,7/5
Based on 1 269 user ratings
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SignUpGenius Features

SignUpGenius Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 1 269 user ratings
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Categories

Additional information for SignUpGenius

Additional information for SignUpGenius

Key features of SignUpGenius

  • Custom questions
  • Customizable branding
  • Customizable reminders
  • Customizable theme builder for sign ups
  • Data export to Excel
  • Email delivery confirmations
  • Email invites
  • Email notifications of sign ups
  • Email open & click through tracking
  • File & photo storage
  • Hidden fields
  • Invite scheduling
  • Online registration
  • Payment & donation processing
  • Printable sign up lists
  • Professionally designed themes
  • SMS and email reminders
  • Sign up sheet creation wizard
  • Unique sign up URLs
  • Volunteer hours reporting

Benefits

  • An unlimited number of sign up sheets can be created from a range of predesigned themes, with users able to upload custom logos and images.

  • Multiple dates can be added in the recurring wizard, and users can customize page formats for RSVP, dates, and non-date-specific sign ups.

  • Donations or payments for additional sign up items can be collected via integration with PayPal.

  • Email invites can be scheduled to send at a specific time or date, with users able to track email delivery, open rates, and click throughs.

  • Participants are automatically sent reminders by email or SMS, and built-in edit and swap tools allow for schedule changes.

  • SignUpGenius FAQs

    SignUpGenius FAQs

    Below are some frequently asked questions for SignUpGenius.

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius offers the following pricing plans:

    Starting from: US$9,99/month

    Pricing model: Free, Subscription

    Free Trial: Available

    14-day free trial of SignUpGenius Pro Silver, no credit card required. Basic: free Pro Silver: $9.99 per month Pro Gold: $24.99 per month Pro Platinum: $49.99 per month

    Q. What are the main features of SignUpGenius?

    SignUpGenius offers the following features:

    • Custom questions
    • Customizable branding
    • Customizable reminders
    • Customizable theme builder for sign ups
    • Data export to Excel
    • Email delivery confirmations
    • Email invites
    • Email notifications of sign ups
    • Email open & click through tracking
    • File & photo storage
    • Hidden fields
    • Invite scheduling
    • Online registration
    • Payment & donation processing
    • Printable sign up lists
    • Professionally designed themes
    • SMS and email reminders
    • Sign up sheet creation wizard
    • Unique sign up URLs
    • Volunteer hours reporting

    Q. Who are the typical users of SignUpGenius?

    SignUpGenius has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does SignUpGenius support?

    SignUpGenius supports the following languages:

    English

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius has the following pricing plans:

    Free, Subscription

    Q. Does SignUpGenius support mobile devices?

    We do not have any information about what devices SignUpGenius supports

    Q. What other apps does SignUpGenius integrate with?

    SignUpGenius integrates with the following applications:

    Constant Contact, Maintenance Care

    Q. What level of support does SignUpGenius offer?

    SignUpGenius offers the following support options:

    Online Support, Video Tutorials, FAQs, Knowledge Base, Phone Support