SignUpGenius

SignUpGenius

Volunteer management & event planning made simple.

4.6/5 (846 reviews)

SignUpGenius Overview

SignUpGenius is a cloud-based solution for volunteer management and event planning that allows users to create an unlimited number of online sign up sheets, invite attendees via email and social media, accept donations and payments, automate participant reminders, report on volunteer working hours and more. The system can be used by businesses, nonprofits, schools, colleges, faith groups, sports clubs and other organizations.

SignUpGenius includes a sign up sheet creation wizard and a range of professionally designed sign up themes to simplify sign up sheet creation. Users can add their own logos and images, as well as design their own themes. They can also choose flexible page formats for RSVP, date-specific and non-date-specific sign ups, and define which fields are required for participants to sign up. Payments and donations for sign up items can also be collected through integration with PayPal.

SignUpGenius allows users to invite participants and provides a unique URL for each sign up sheet. Email invites can be sent directly through SignUpGenius or through users’ own email tools or social media profiles. Invite emails can be scheduled to be sent on a particular day or time, and delivery reports show users which emails have been sent, which have been opened and which recipients have clicked through to the sign up page. Participants can fill in the sign up forms from any device, without requiring an account, and are automatically sent SMS and email reminders. Users can view volunteer hours reports, edit schedules or swap time slots, and print physical sign up lists to take to events.

Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

SignUpGenius Reviews

Overall rating
4.6/5
93% positive reviews
565
Excellent
221
Very good
50
Average
6
Poor
4
Terrible
Verified Reviewer

Flexible tool, recent update was a set back.

Used Weekly for 2+ years
Reviewed on 2019/07/29
Review Source: Capterra

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right.
Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Response from SignUpGenius

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support

Thank you for using SignUpGenius!

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10
David M.

Very good, but...

Used Daily for 2+ years
Reviewed on 2019/03/16
Review Source: Capterra

Pros

Easy to use, customer friendly, ability to send mass communications

Cons

Cannot delete users from a signup. For me, this is a major design flaw. As a business, I don't understand why signup genius does not have a functionality for deleting users' access to signups. Even though there is a delete function, it is misleading in that users still have the ability to access signups even when they are supposedly "deleted" by accessing through their initial e-mail invite. Customer Service's response is that in order to deny access, new signups need to be created that are not accessible by "old" users. Well, this is much easier said than done. I don't want to be managing multiple signups. I use one signup as a dynamic scheduling tool for users coming on and off our schedule. Having multiple schedules targeted towards different user groups is an extremely cumbersome solution, requiring managing schedules over multiple signups- way too complicated. As a result, to me this is a major privacy issue in that unwanted users now have access to a signup, even though they are supposedly "deleted". I don't understand why Signup Genius allows this, unless they are marketing to all potential users and never want to lose the Personal Information.

Response from SignUpGenius

Thank you for taking the time to write your review. To clarify, you can delete participants from a sign up. You can also remove participants from your groups so that they do not receive future invites associated with your sign ups/account.

However, once you take the action to send an invite to a group member, there isn't a way to recall that invite that has already been sent. If the invite is sent to that group member's email account, the only way to delete that invite would be to delete the email from their account. Since SignUpGenius does not have access to the person's email account, there isn't a way to delete the access to the sign up from the invite they received, unless the sign up is deleted. We apologize for the frustration this issue caused for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Kristina B.

PTA parents have the answer - take it from them and get this

Used Other for 1+ year
Reviewed on 2018/06/15
Review Source: Capterra

Easy for organizers and volunteers, it sends automatic reminders and lets people choose their own roles. Wouldn't run an event without it.

Pros

You know who has cracked the code for volunteer sign up? The pros, the ones who live in the trenches of bringing people together to get stuff done - I'm talking about parents and teachers of young children. The PTA president, the room parent- the poor soul who got stuck organizing the spring auction again this year. Use their knowledge and get this great freemium tool that is really easy for volunteers and organizers with lots of reminders and communication tools on both sides. It has automatic reminders, and people can change their own roles. Matching people to the right role is the art of volunteer management - let them choose their job and stop herding cats and managing spreadsheets. I am currently using sign up genius to manage volunteers for a music festival, our events person used spreadsheet last year even though I shared this tool so when I took it over I was sure that this site was my first stop. I can see that the pro functions are really useful and we are not big enough to need them but if we did they would be fully worth it.

Cons

I wish I could email everyone that signed up since my last email for a volunteer sheet that is open for longer than a few days.

Response from SignUpGenius

Thank you for your kind review, Kristina! We love hearing how SignUpGenius helps you manage volunteers.
You can email sign up participants any time up to 30 days after your event has ended. To do this, go to "Messages" on the left side of your Sign Ups page and click"Compose".
Choose: Email people participating in a sign up.
Click the white button to select the sign up from the drop-down list of sign ups.
Click 'Ok'
Select the white Select People button and
choose to send the email to those who have signed up.
Enter the text of your email, click "Preview and Send" and send your message.
If you have any questions at all, don't hesitate to contact our Support Team: http://www.signupgenius.com/help

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Sarah M.

The Ultimate Organization Tool

Used Monthly for 2+ years
Reviewed on 2019/07/30
Review Source: Capterra

Connecting with families has never been more difficult and this tool optimizes everyone's time by being efficient and reducing the amount of time that we need to send and collect information.

Pros

For a long time, our program not only struggled to get volunteers for events, but struggled to reach the volunteers to give them information about an event. We tried manually e-mailed, paper sign up copies, giant bulletin boards in the hallway, and it seemed as though we always missed people. It also left a lot of leg work for us. Enter SignUpGenius! The best part about the website is that its EASY to navigate and it is so fast to create a sign up for an event. You essentially write a small blurb about the event and then choose the template that best meets the needs of your event--whether it is one day or more, one-time slot of several and the number of volunteers. Then, you can either upload your contacts to their website, or create a link that you can send out.

We use SignUpGenius for every event! It sends the admin e-mails when someone has signed up so that you can keep track of how your doing. The very BEST feature is that it automatically sends out a reminder about the event to everyone who has signed up. This has saved us more hours than I can count! After the event is over, it archives it so you still have the information to refer too.

Cons

There is very little that I dislike about SignUpGenius and most of it is just more annoying than anything. While SignUpGenius is free for users, they do have a "Pro" edition that you can choose to pay for. This includes photos to use for your event posting or specific additional features. If you click on them accidentally, it will prompt you to sign up for the Pro edition. Not a big deal, just a nuisance, and sometimes its uncertain as to why these are paid features.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Marcy Y.

Simple organizational tool to manage people & stuff!

Used Monthly for 2+ years
Reviewed on 2019/07/20
Review Source: Capterra

We've started using sign up genius for almost all of our volunteer events, staff events and community collections/drives. It makes it so easy to know what still needs to be collected or staffed. I love that it automatically sends reminders to people about what commitments they have made so that I don't have to manually send those any longer. Generally, its very easy to use and super friendly for the end user.

Pros

I love how simple this is for an administrator but also the end user. I've never had anyone say they couldn't figure out how/what to do. I also appreciate that the users can alter their own sign ups for the items or people they are committing to an event. Plus being able to copy events or sign ups over from year to year makes the planning & implementation process quick.

Cons

I think that the ads and the limited themes are understandable but annoying. Also, there are some set up limitations that can make more complex events cumbersome to set up. Plus if you have to make changes once you go-live, it can be prohibitive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

SignUpGenius Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month

SignUpGenius Features

  • API
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Data Import/Export
  • Reporting & Statistics

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruiting Management
  • Self Service Portal
  • Third Party Integration

Additional information for SignUpGenius

Key features of SignUpGenius

  • Custom questions
  • Customizable branding
  • Customizable reminders
  • Customizable theme builder for sign ups
  • Data export to Excel
  • Email delivery confirmations
  • Email invites
  • Email notifications of sign ups
  • Email open & click through tracking
  • File & photo storage
  • Hidden fields
  • Invite scheduling
  • Online registration
  • Payment & donation processing
  • Printable sign up lists
  • Professionally designed themes
  • SMS and email reminders
  • Sign up sheet creation wizard
  • Unique sign up URLs
  • Volunteer hours reporting

Benefits

  • An unlimited number of sign up sheets can be created from a range of predesigned themes, with users able to upload custom logos and images.

  • Multiple dates can be added in the recurring wizard, and users can customize page formats for RSVP, dates, and non-date-specific sign ups.

  • Donations or payments for additional sign up items can be collected via integration with PayPal.

  • Email invites can be scheduled to send at a specific time or date, with users able to track email delivery, open rates, and click throughs.

  • Participants are automatically sent reminders by email or SMS, and built-in edit and swap tools allow for schedule changes.

  • SignUpGenius FAQs

    Below are some frequently asked questions for SignUpGenius.

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius offers the following pricing plans:

    Starting from: US$10,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    14-day free trial of SignUpGenius Pro Silver, no credit card required.

    Basic: free

    Pro Silver: $9.99 per month

    Pro Gold: $24.99 per month

    Pro Platinum: $49.99 per month

    Q. What are the main features of SignUpGenius?

    SignUpGenius offers the following features:

    • Custom questions
    • Customizable branding
    • Customizable reminders
    • Customizable theme builder for sign ups
    • Data export to Excel
    • Email delivery confirmations
    • Email invites
    • Email notifications of sign ups
    • Email open & click through tracking
    • File & photo storage
    • Hidden fields
    • Invite scheduling
    • Online registration
    • Payment & donation processing
    • Printable sign up lists
    • Professionally designed themes
    • SMS and email reminders
    • Sign up sheet creation wizard
    • Unique sign up URLs
    • Volunteer hours reporting

    Q. Who are the typical users of SignUpGenius?

    SignUpGenius has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does SignUpGenius support?

    SignUpGenius supports the following languages:

    English

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius has the following pricing plans:

    Free, Subscription

    Q. Does SignUpGenius support mobile devices?

    We do not have any information about what devices SignUpGenius supports

    Q. What other apps does SignUpGenius integrate with?

    SignUpGenius integrates with the following applications:

    Constant Contact, Maintenance Care

    Q. What level of support does SignUpGenius offer?

    SignUpGenius offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials