SignUpGenius

SignUpGenius

Volunteer management & event planning made simple.

4.5/5 (649 reviews)

SignUpGenius Overview

SignUpGenius is a cloud-based solution for volunteer management and event planning that allows users to create an unlimited number of online sign up sheets, invite attendees via email and social media, accept donations and payments, automate participant reminders, report on volunteer working hours and more. The system can be used by businesses, nonprofits, schools, colleges, faith groups, sports clubs and other organizations.

SignUpGenius includes a sign up sheet creation wizard and a range of professionally designed sign up themes to simplify sign up sheet creation. Users can add their own logos and images, as well as design their own themes. They can also choose flexible page formats for RSVP, date-specific and non-date-specific sign ups, and define which fields are required for participants to sign up. Payments and donations for sign up items can also be collected through integration with PayPal.

SignUpGenius allows users to invite participants and provides a unique URL for each sign up sheet. Email invites can be sent directly through SignUpGenius or through users’ own email tools or social media profiles. Invite emails can be scheduled to be sent on a particular day or time, and delivery reports show users which emails have been sent, which have been opened and which recipients have clicked through to the sign up page. Participants can fill in the sign up forms from any device, without requiring an account, and are automatically sent SMS and email reminders. Users can view volunteer hours reports, edit schedules or swap time slots, and print physical sign up lists to take to events.

Pricing

Starting from
$10/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

SignUpGenius Reviews

Overall rating
4.5/5
93% positive reviews
425
Excellent
177
Very good
38
Average
5
Poor
4
Terrible
David M.

Very good, but...

Used Daily for 2+ years
Reviewed on 2019/03/16
Review Source: Capterra

Pros

Easy to use, customer friendly, ability to send mass communications

Cons

Cannot delete users from a signup. For me, this is a major design flaw. As a business, I don't understand why signup genius does not have a functionality for deleting users' access to signups. Even though there is a delete function, it is misleading in that users still have the ability to access signups even when they are supposedly "deleted" by accessing through their initial e-mail invite. Customer Service's response is that in order to deny access, new signups need to be created that are not accessible by "old" users. Well, this is much easier said than done. I don't want to be managing multiple signups. I use one signup as a dynamic scheduling tool for users coming on and off our schedule. Having multiple schedules targeted towards different user groups is an extremely cumbersome solution, requiring managing schedules over multiple signups- way too complicated. As a result, to me this is a major privacy issue in that unwanted users now have access to a signup, even though they are supposedly "deleted". I don't understand why Signup Genius allows this, unless they are marketing to all potential users and never want to lose the Personal Information.

Response from SignUpGenius

Thank you for taking the time to write your review. To clarify, you can delete participants from a sign up. You can also remove participants from your groups so that they do not receive future invites associated with your sign ups/account.

However, once you take the action to send an invite to a group member, there isn't a way to recall that invite that has already been sent. If the invite is sent to that group member's email account, the only way to delete that invite would be to delete the email from their account. Since SignUpGenius does not have access to the person's email account, there isn't a way to delete the access to the sign up from the invite they received, unless the sign up is deleted. We apologize for the frustration this issue caused for you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Kristina B.

PTA parents have the answer - take it from them and get this

Used Other for 1+ year
Reviewed on 2018/06/15
Review Source: Capterra

Easy for organizers and volunteers, it sends automatic reminders and lets people choose their own roles. Wouldn't run an event without it.

Pros

You know who has cracked the code for volunteer sign up? The pros, the ones who live in the trenches of bringing people together to get stuff done - I'm talking about parents and teachers of young children. The PTA president, the room parent- the poor soul who got stuck organizing the spring auction again this year. Use their knowledge and get this great freemium tool that is really easy for volunteers and organizers with lots of reminders and communication tools on both sides. It has automatic reminders, and people can change their own roles. Matching people to the right role is the art of volunteer management - let them choose their job and stop herding cats and managing spreadsheets. I am currently using sign up genius to manage volunteers for a music festival, our events person used spreadsheet last year even though I shared this tool so when I took it over I was sure that this site was my first stop. I can see that the pro functions are really useful and we are not big enough to need them but if we did they would be fully worth it.

Cons

I wish I could email everyone that signed up since my last email for a volunteer sheet that is open for longer than a few days.

Response from SignUpGenius

Thank you for your kind review, Kristina! We love hearing how SignUpGenius helps you manage volunteers.
You can email sign up participants any time up to 30 days after your event has ended. To do this, go to "Messages" on the left side of your Sign Ups page and click"Compose".
Choose: Email people participating in a sign up.
Click the white button to select the sign up from the drop-down list of sign ups.
Click 'Ok'
Select the white Select People button and
choose to send the email to those who have signed up.
Enter the text of your email, click "Preview and Send" and send your message.
If you have any questions at all, don't hesitate to contact our Support Team: http://www.signupgenius.com/help

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Quick and Easy to Setup

Used Monthly for 2+ years
Reviewed on 2019/02/18
Review Source: Capterra

Pros

SignUpGenius is fairly straight forward sign up website. I use it on a regular basis to create sign up pages for various classes that my company hosts. They have tons of themes and templates that you can use to customize your sign up page to fit your needs. It's comprehensive on set up as well as sign up for class attendees, the website doesn't ask for more information than name and email. They also do not require attendees to create an account to sign up which makes it easy for our company to use and keep track of class sign ups. The best part is that you can use the software for free so that's definitely a plus for me!

Cons

The interface isn't the easiest and most comprehensible to use on the set up side. The organization of older sign up pages is really messy and there doesn't seem to be an order to it. You would think that they'd be in order from newest to oldest, but it isn't. Plus, it doesn't seem to have an option to delete posts after so many years which would be nice. However, we use the free version of this software so considering that we aren't paying for this these are very small issues.

Response from SignUpGenius

Hi there,

It may be helpful to know that you can manage how your created sign ups display in your account. Go to the far right of the created sign ups are, where you will notice a Gear icon. From that icon, a list of drop-down options will be available to you to show past sign ups or unpublished sign ups. You can also choose to show sign ups in ascending or descending order.

To delete a sign up you created, locate the sign up in your Created sign ups area.
Click the ellipsis icon (...) to the right of the sign up. You will see an option to delete the sign up. If you choose this option the next screen will confirm the deletion of your sign up.

I hope these tips help you manage your account better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

SignUp Genius

Used Weekly for 1+ year
Reviewed on 2019/01/31
Review Source: Capterra

This is a great tool that can be used for event organizing purposes. I personally used them to schedule appointments with my students and for event RSVP's. I loved using it to schedule appointments, because it allowed me to indicate only my available times; each user was able to book only one time; and no other users were able to pick already chosen options. Their interface isn't very user friendly and user appealing though; I wish they have more customization options available.

Pros

- its a very easy to use application (easy to use for organizers and participants)
- great to use to sign up people to events, appointments, meetings
- mass email communication feature (thought I haven't been using it much, because isn't delivered from your actual email address)
- its free!

Cons

- inserting emails is a complicated and time consuming process
- very limited design customization options (the interface isn't very user friendly)
- there is some learning curve to set the event up (time options, etc.)

Response from SignUpGenius

Hi there,

Thank you for your feedback. We will be releasing some updates to the interface this year that I think you will find exciting!

Our site allows users to import email addresses from several address books. We currently support uploading email addresses from Gmail, AOL, Yahoo, Windows Live accounts, Outlook and CSV files.

If your emails are not in an address book or are in an address book that is not supported, we recommend that you export the email addresses into Excel from your mail program. You can then copy the column of email addresses and paste them into the SignUpGenius input box. Please make sure you copy email addresses only with no names.

Please contact our Support Team if you have questions: [email protected]

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Tim B.

SigUpGenius for Volunteer Firefighters

Reviewed on 2015/03/05
Review Source: SoftwareAdvice

Pros

We use online sign-up sheets for a volunteer fire department with over 100 firefighters assigned to five different stations. Most of us have full-time jobs outside of being firefighters, so finding a way to coordinate activities in a fair and consistent way was time consuming and quite challenging. Online sign-up sheets from SignUpGenius streamlined our process, while making it very easy for our firefighters to use. We post a sign-up sheet electronically ,and it is instantly available to everyone. At the same time, one person can manage the sheets remotely, so it eliminated the need for paper sheets and multiple trips to stations to post, review, and collect those sheets.

Cons

What's not to like about the capabilities of this way of doing online sign-up sheets? The creators of Sign Up Genius built a product that takes a complicated process and makes it a smooth operation. It is so easy to use that there is seldom a need to ask for help. Then the friendly folks at Sign Up Genius are lightning fast to response on the rare occasions when you need help.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10

SignUpGenius Pricing

Starting from
$10/month
Pricing options
Free Trial
Free
Subscription
Value for money

14-day free trial of SignUpGenius Pro Silver, no credit card required.

Basic: free

Pro Silver: $9.99 per month

Pro Gold: $24.99 per month

Pro Platinum: $49.99 per month

SignUpGenius Features

  • API
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Data Import/Export
  • Reporting & Statistics

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Compliance Management
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Real Time Reporting
  • Recruiting Management
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for SignUpGenius

Key features of SignUpGenius

  • Custom questions
  • Customizable branding
  • Customizable reminders
  • Customizable theme builder for sign ups
  • Data export to Excel
  • Email delivery confirmations
  • Email invites
  • Email notifications of sign ups
  • Email open & click through tracking
  • File & photo storage
  • Hidden fields
  • Invite scheduling
  • Online registration
  • Payment & donation processing
  • Printable sign up lists
  • Professionally designed themes
  • SMS and email reminders
  • Sign up sheet creation wizard
  • Unique sign up URLs
  • Volunteer hours reporting

Benefits

  • An unlimited number of sign up sheets can be created from a range of predesigned themes, with users able to upload custom logos and images.

  • Multiple dates can be added in the recurring wizard, and users can customize page formats for RSVP, dates, and non-date-specific sign ups.

  • Donations or payments for additional sign up items can be collected via integration with PayPal.

  • Email invites can be scheduled to send at a specific time or date, with users able to track email delivery, open rates, and click throughs.

  • Participants are automatically sent reminders by email or SMS, and built-in edit and swap tools allow for schedule changes.

  • SignUpGenius FAQs

    Below are some frequently asked questions for SignUpGenius.

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius offers the following pricing plans:

    Starting from: $10/month

    Pricing model: Free, Subscription

    Free Trial: Available

    14-day free trial of SignUpGenius Pro Silver, no credit card required.

    Basic: free

    Pro Silver: $9.99 per month

    Pro Gold: $24.99 per month

    Pro Platinum: $49.99 per month

    Q. What are the main features of SignUpGenius?

    SignUpGenius offers the following features:

    • Custom questions
    • Customizable branding
    • Customizable reminders
    • Customizable theme builder for sign ups
    • Data export to Excel
    • Email delivery confirmations
    • Email invites
    • Email notifications of sign ups
    • Email open & click through tracking
    • File & photo storage
    • Hidden fields
    • Invite scheduling
    • Online registration
    • Payment & donation processing
    • Printable sign up lists
    • Professionally designed themes
    • SMS and email reminders
    • Sign up sheet creation wizard
    • Unique sign up URLs
    • Volunteer hours reporting

    Q. Who are the typical users of SignUpGenius?

    SignUpGenius has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does SignUpGenius support?

    SignUpGenius supports the following languages:

    English

    Q. What type of pricing plans does SignUpGenius offer?

    SignUpGenius has the following pricing plans:

    Free, Subscription

    Q. Does SignUpGenius support mobile devices?

    We do not have any information about what devices SignUpGenius supports

    Q. What other apps does SignUpGenius integrate with?

    SignUpGenius integrates with the following applications:

    Constant Contact, Maintenance Care

    Q. What level of support does SignUpGenius offer?

    SignUpGenius offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials