NewOrg
About NewOrg
NewOrg is a web-based data management system designed specifically to assist non-profit organizations, campaign leaders and volunteer communities. Capable of supporting multiple locations, programs, partnerships and funding sources, NewOrg spans a broad range of integrated features built on a wholly customizable, flexible framework. Client/program information management promises detailed data capture and tracking functionality, informing a variety of reports. Collaboration is aided with secured volunteer portals, document management and the centralized shared storage of files, plus the integrated email system allows template-based emails to be sent to exportable contact lists.
NewOrg’s development management and fundraising tools track everything while gathering constituents and stakeholders in one place. Manage donations with quick data entry, chart-based reports and quick export options to leading third-party applications. Scheduling features are built around an organization calendar for planning events, accepting online reservations and capturing volunteer signups while enabling staff to record their time. Subsequent key features go on to include grant reporting, human resources with timesheets, integrated payment processing for accepting donations, survey feedback capture and more.
Key benefits of NewOrg
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- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
best mid-market option
Reviewed on 2019/07/30
The best solution for us at the moment in our price range. As we grow we'll begin looking for...
The best solution for us at the moment in our price range. As we grow we'll begin looking for something a bit more robust at a higher price.
Pros
This isn't the best NGO management software out there, but it is definitely the best option at it's pricing tier. It enables overall management of the many moving parts of an NGO. The organization manual is an amazing feature--internal documentation is something no one ever has time to do. Reporting generation is also crucial. Customer service really makes NewOrg stand out.
Cons
There's a few features that we feel are missing, in particular re: internal communication platform options and data import. Other features could be improved upon, especially the report generation function and the donor module.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great reliable and comprehensive solution for case management!
Reviewed on 2025/02/24
Everything went smoothly from initial onboarding meeting to the final call. Every interaction we...
Everything went smoothly from initial onboarding meeting to the final call. Every interaction we had was great and positive. They stayed on our schedule and even quicker -- since we were in desperate need to get the project done. Even though we were working quickly, quality was not sacrificed!
Pros
I have had a fantastic experience with NewOrg! Their software is highly customizable and has significantly improved our client management system. Working with [sensitive content hidden] was great! He was attentive to our questions, concerns, and needs. He was always responsive, knowledgeable, and willing to go the extra mile to ensure we got the most out of the system!
Cons
We were hesitant on the way the Scheduling feature looks, as it relates to what we were used to. However, once we use the Calendar platform more, it's become second nature for us and scheduling meetings!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Overall
Reviewed on 2018/09/26
Pros
Online capabilities. I love that the volunteers can enter their own hours via the portal. I enjoy entering client data when out in the field using a tablet. Updates continue to improve capabilities.
Cons
Mailing labels have to be downloaded into Avery online and more time consuming than it should. Updates sometimes affect our current data.
Response from New Org
As a multi-year partner with NewOrg, we appreciate your assessment of what we do well and where you suggest improvements. Thanks!
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
First Impressions
Reviewed on 2025/02/25
We have been impressed with the responsiveness of the NewOrg team and felt the implementation phase...
We have been impressed with the responsiveness of the NewOrg team and felt the implementation phase went extremely well.
Pros
Everything we need is housed in one location.
Cons
We find the calendar operations a little clumpy.
Alternatives Considered
Bonterra Case ManagementReasons for Choosing NewOrg
This was a very limited software option.Switched From
Microsoft TeamsReasons for Switching to NewOrg
NewOrg presented more fluid options to the management system we needed.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product!
Reviewed on 2024/03/15
Pros
NewOrg has been a tremendous asset to our organization. It does so much from keeping all of our staff organized and in touch with what services are provided to our community to helping us with strategic decisions and thorough analysus. It's reporting features are fabulous and I love how much customization they allow. The support we get from NewOrg is amazing. Every staff person we interact with truly cares about our ability to be successful. They are deeply nonweldable about their system as well as ours! We feel like NewOrg is part of our family.
Cons
There is very little we are not happy with. There are minor features we hope they come up with, such as scanning documents directly into the system. We do find they are a little on the expensive side, but it is worth every penny. We are very happy with NewOrg.
Response from New Org
Thanks Kim! We appreciate your kind words. New features are in constant development, and a survey will be coming soon to vote on proposed additions. As always, we'd love your feedback!
NewOrg FAQs
Below are some frequently asked questions for NewOrg.Q. What type of pricing plans does NewOrg offer?
NewOrg offers the following pricing plans:
- Starting from: US$350.00/month
- Pricing model: Subscription
- Free Trial: Available
NewOrg's straightforward pricing has 2 costs: initial Implementation/Customization fee + a simple ongoing monthly Hosting/Support fee starting at $350. Monthly Hosting/Support is based on a sliding scale of number of staff users (not volunteers -- they are always free!) starting at just $350/month for 5 users. It includes unlimited support incidents, up to 1 hour per incident. Implementation/Customization starts at $3500 and is based on the number of programs + complexity. It involves 360-degree scoping, customization (fields, screens, forms, reports, public-facing online web portal configuration, key integrations with outside systems), robust custom documentation + training. NewOrg's process + transparent pricing are designed to ensure your organization's success when getting started, and without incurring any unexpected "gotcha" costs with ongoing use of your system. Please consider getting in touch for a free demo/20-minute no-obligation walk-through/consultation. Thank you!
Q. Who are the typical users of NewOrg?
NewOrg has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NewOrg support?
NewOrg supports the following languages:
English, French, Spanish
Q. Does NewOrg support mobile devices?
NewOrg supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NewOrg integrate with?
NewOrg integrates with the following applications:
Adobe Acrobat, Adobe Acrobat Reader, Docusign, Dropbox Business, Google Calendar, Google Maps, Google Translate, Google Workspace, Indeed, Microsoft Exchange, Microsoft Outlook, Microsoft Teams, PayPal, Regroup Mass Notification, Waystar
Q. What level of support does NewOrg offer?
NewOrg offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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