NewOrg

NewOrg

Online data management solutions for nonprofit organizations

4.3/5 (16 reviews)

NewOrg Overview

NewOrg is a web-based data management system designed specifically to assist non-profit organizations, campaign leaders and volunteer communities. Capable of supporting multiple locations, programs, partnerships and funding sources, NewOrg spans a broad range of integrated features built on a wholly customizable, flexible framework. Client/program information management promises detailed data capture and tracking functionality, informing a variety of reports. Collaboration is aided with secured volunteer portals, document management and the centralized shared storage of files, plus the integrated email system allows template-based emails to be sent to exportable contact lists.

NewOrg’s development management and fundraising tools track everything while gathering constituents and stakeholders in one place. Manage donations with quick data entry, chart-based reports and quick export options to leading third-party applications. Scheduling features are built around an organization calendar for planning events, accepting online reservations and capturing volunteer signups while enabling staff to record their time. Subsequent key features go on to include grant reporting, human resources with timesheets, integrated payment processing for accepting donations, survey feedback capture and more.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

NewOrg Reviews

Overall rating
4.3/5
88% positive reviews
7
Excellent
7
Very good
2
Average
0
Poor
0
Terrible
Jyl T.

We Love NewOrg

Used Daily for 2+ years
Reviewed on 2018/10/02
Review Source: Capterra

Overall we love NewOrg, its capabilities and features. We especially appreciate the NewOrg Support Team. They are amazing! They have been responsive to our ever changing needs and oh so helpful in finding solutions as challenges arise.

Pros

One of the best things we like about NewOrg is that it is easy to access information. NewOrg affords our agency the ability to organize all program data in one database. Many of our clients access multiple program services. With the NewOrg Management System, our clients are entered only once as contacts but then 'admitted' to various programs streamlining the data entry process.
The implementation process was designed to meet our specific agency needs. It was clearly outlined with customization, beta testing, training, timelines and benchmark meetings.
The comprehensive training was well received by our staff. The Training Video Library on the NewOrg website offers brief tutorials and ongoing updates on the system’s features and functionality.
The Duplicate Wizard is a great tool to help us eliminate multiple data entry of client information.

Cons

What we like least is the industrial appearance of the reports. We would like them to be more relective of our agency and the services we provide. It would be great if they were colored and had our logo.

Also there are a couple of additional customizable features that we would like such as adding/changing colors on the screen and the ability to select a 24 hour clock instead of just a 12 hour clock.

Response from New Org

Thank you Jyl. You have provided a couple great "Feature" suggestions and we will be discussing including them possibly in some future updates to all our NewOrg partners. Suggestions like these are how we enhance NewOrg to match the needs of our partners.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jeni D.

NewOrg Review - Habitat for Humanity of Palm Beach County

Used Daily for 2+ years
Reviewed on 2018/10/02
Review Source: Capterra

Overall I am happy with NewOrg, and have no plans to change systems. Their support staff is fantastic, and has always responded quickly, and offered solutions. They have been willing to work with me and make sure they understand exactly what I'm needing. Any time that they have been unable to deliver something it has been because of a technical limitation of the software.

There may be better solutions out there, but none that are a better value in terms of budget.

Pros

The software is a good value alternative to more expensive donor management solutions. I particularly like that it can incorporate all of the many different elements we work with, including donors, volunteers, homeowners, properties and organizations.

Cons

The reporting function can seem counter-intuitive. I would love to see more options for capturing the information I am looking for perhaps as radio buttons (ex. list of donors and total gift with emails or with addresses etc.) Often I find that the report I need only give part of the information I'm looking for.

Additionally, reports take a LONG time to run. I would love to see this further optimized to have reports run much faster.

Response from New Org

Thanks Jeni for taking the time to share your knowledge of NewOrg. We will be passing on your suggestions and comments to the technical side folks!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Caroline S.

Good midmarket option with great customer service

Used Daily for 1-5 months
Reviewed on 2018/10/01
Review Source: Capterra

We've only just started using it but overall were happy with how the implementation went and the flexibility of the software and the willingness of the company to customize and work with you. We've also gotten good feedback from our participants about their experience using the software.

Pros

The NewOrg system can be pretty customized to meet your needs, and I found that the customer service was excellent and they were willing to go the extra mile. It has already made our lives easier in reporting, communicating with our participants, and managing our data. I also like that you can add on different modules as you go, which gives us the opportunity to grow with the software. My research found that it is the most reasonably priced of the customizable data management options (obviously more expensive than the strictly out of the box options, but a lot less expensive than a number of the other highly customizable options). Of course, that means that there are some features/customizations that aren't available, but for us it is doing the majority of what we would like it to!

Another huge pro is that they create a customized manual for your organization, which helps a lot with training and implementation of the software.

Cons

The implementation process took a bit longer than we were hoping it would, but the customer service was good throughout! There are a few features (texting, for example) that we would like to have but the software doesn't yet have.

Response from New Org

Caroline, thank you for your input and observations and sharing your NewOrg experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Sandi A.

One stop shop

Used Daily for 2+ years
Reviewed on 2018/09/28
Review Source: Capterra

We have been able to combine 4 systems into one, and creating mailing lists takes a fraction of the time.

Pros

Incredibly Flexible
Support always there to help
Able to track volunteers, clients and donors all in one system

Cons

The mail function is great, but a little cumbersome to create template emails (newsletters for example)
The Donor module is good, but not quite as robust as stand alone donor modules
Would like the ability to import data without going through support

Response from New Org

Sandi, as a multi-year partner, we appreciate you sharing your knowledge and user experience with NewOrg.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Denise B.

Social Work Database

Used Daily for 1+ year
Reviewed on 2018/10/02
Review Source: Capterra

New Org Management System, great customer service. Provides you with manuals so that you can do your job easily.

Pros

This system does a wonderful job of storing your data in such a way that you can see at a quick glance the history of individuals in events. It is very user friendly. Love the calendar system! No matter where you are it is easy to pull up any information needed.

Cons

Case status in top of the event sheet instead of at the end which forces you to go back through. Donor portion not as flexible to work with.

Response from New Org

Thank you for your rating and comments. We take your observations to heart as much of the NewOrg system is crafted based on input from our users just like you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

NewOrg Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact NewOrg to arrange a demo or receive a full pricing quote

NewOrg Features

  • Attendance Management
  • Electronic Payments
  • Email Integration
  • Reporting & Statistics

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Event Management
  • Registration Management
  • Reminders
  • Third Party Integration

Additional information for NewOrg

Key features of NewOrg

  • Automatic receipt sending
  • Bulk entry of donations
  • Centralized document storage & management
  • Color graphs &reports
  • Committee management
  • Comprehensive reporting options
  • Donor management
  • Dues management
  • Email distribution tools
  • Email list management
  • Event attendance recording
  • Event management
  • Events & activity scheduling
  • Existing website integration
  • Fundraising management
  • HR data export to payroll
  • Integrated payment processing
  • Letter generation
  • Member Database
  • Membership management
  • Multi-location management
  • Organization calendar feature
  • Outlook/Exchange integration
  • Password protected access
  • Public-facing online portal
  • Staff timesheet tracking
  • Survey-based feedback capture
  • Volunteer management

Benefits

  • NewOrg supports non-profit organizers with centralized client/program information and document management, collaboration tools, email distribution, plus donation and fundraising development features.
  • Support all staff with comprehensive Human Resources (HR) modules including timesheets for payroll operations, while integrated payment processing securely accepts constituent payments and online donations.
  • Calendar-based scheduling supports intuitive planning of events while capturing associated activity information such as case notes, recurring appointments, time tracking and more.
  • Tracking functionality monitors every aspect of the system, feeding data into comprehensive reporting facilities offering performance statistics for each area of the organization.
  • NewOrg integrates alongside existing campaign websites, adding a secured public-facing portal to allow volunteers, clients and donors the ability to edit personal information, register for events, etc.
  • NewOrg FAQs

    Below are some frequently asked questions for NewOrg.

    Q. What type of pricing plans does NewOrg offer?

    NewOrg offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact NewOrg to arrange a demo or receive a full pricing quote

    Q. What are the main features of NewOrg?

    NewOrg offers the following features:

    • Automatic receipt sending
    • Bulk entry of donations
    • Centralized document storage & management
    • Color graphs &reports
    • Committee management
    • Comprehensive reporting options
    • Donor management
    • Dues management
    • Email distribution tools
    • Email list management
    • Event attendance recording
    • Event management
    • Events & activity scheduling
    • Existing website integration
    • Fundraising management
    • HR data export to payroll
    • Integrated payment processing
    • Letter generation
    • Member Database
    • Membership management
    • Multi-location management
    • Organization calendar feature
    • Outlook/Exchange integration
    • Password protected access
    • Public-facing online portal
    • Staff timesheet tracking
    • Survey-based feedback capture
    • Volunteer management

    Q. Who are the typical users of NewOrg?

    NewOrg has the following typical customers:

    Non Profit

    Q. What languages does NewOrg support?

    NewOrg supports the following languages:

    English

    Q. What type of pricing plans does NewOrg offer?

    NewOrg has the following pricing plans:

    Subscription

    Q. Does NewOrg support mobile devices?

    We do not have any information about what devices NewOrg supports

    Q. What other apps does NewOrg integrate with?

    NewOrg integrates with the following applications:

    Microsoft Outlook

    Q. What level of support does NewOrg offer?

    NewOrg offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials