GetSwift is a web-based transportation & logistics management solution that helps to manage fleets, drivers, product dispatches, and other related assets. The solution helps to optimize routes, assign tasks to drivers, streamline dispatches, capture proof of delivery, and track orders in real-time. The software can be used by businesses with five or more delivery trucks.
GetSwift runs on a proprietary batching algorithm that automatically assigns dispatching orders to drivers based on selected parameters such as distance, availability, load capacity, and performance. GetSwift offers smart routing features that help to optimize routes for drivers and helps save both fuel cost and delivery time. The solution also offers a live dashboard for tracking delivery status and monitoring availability of drivers in real-time.
With GetSwift, users can build a centralized customer database with detailed records of every client interaction. GetSwift offers real-time job tracking features that let business managers track every delivery in real-time, reduce missed delivery count and customer complaints. The solution also allows customers to track product deliveries. GetSwift offers a robust performance assessment tool for managers to track service performance details of their drivers and to capture feedback from customers.
GetSwift offers dedicated Android and iOS mobile apps for drivers. These help managers connect with their field employees and share delivery details. Drivers can also capture proof of delivery in the form of photos, customer notes and e-signatures using their smartphones. The solution is suitable for businesses in logistics, transport, delivery, courier, long haul and trucking.
It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.
No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.
No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.
The breakdowns arent so often like it used to be.
Smart notifications arent working properly.
I liked the way this company came up with a simple and elegant way of tracking delivery drivers. I used them for almost 1.5 years. But it just went downhill since they got listed on ASX.
I found a cheaper and better alternative to getswift and this didn't suit them. I stopped using their services at the end of September and I forgot to cancel the direct debit which was set up to automatically recharge my account as a wallet.
They charged my account in October. I asked them to refund the money and got this reply
"Sorry, no credit will be issued because you've changed your business processes.
You gotta be kidding me..
You guys are listed on ASX
And you want to take my $100 just because I have found a better solution.
Tracking is on point and very reliable!! I tried the free trial and now i'm hooked. I had no issues and would recommend to a friend.
I wish that more restaurants were on the app as I'd prefer to use this one over UberEats or Grubhub because they're not as accurate or no tracking.
I've been using this for Eat24 delivers, I like many of the features and integration options, but the app crashes constantly and will not send me notifications like ubereats or grubhub when it runs in the background.
Poor notifications, doesn't work on Android 8, constantly signs me off link and disconnects from the serve, I also cannot view past orders unless I'm online.
GetSwift pricing is per delivery, with volume discounts.
• GetSwift enables the optimization of daily delivery routes for fleet drivers, helping to save both time and fuel costs.
• Truck drivers can capture electronic signatures, photos, and notes as digital proof of product delivery and store them in one central place.
• The solution is capable of sending tracking alerts to both drivers and customers automatically.
• Businesses can increase customer loyalty by providing complete transparency of delivery to their customers.
• With GetSwift, businesses can keep track of the number of daily deliveries along with the exact drop count.
Below are some frequently asked questions for GetSwift.
GetSwift offers the following pricing plans:
Starting from: $0.3
Pricing model: Free, Subscription
Free Trial: Available
GetSwift pricing is per delivery, with volume discounts.
GetSwift offers the following features:
GetSwift has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
GetSwift supports the following languages:
GetSwift has the following pricing plans:
GetSwift supports the following devices:
GetSwift integrates with the following applications:
GetSwift offers the following support options:
Knowledge Base, Online Support, Phone Support