GetSwift

Simple SaaS platform that streamlines your delivery business

About GetSwift

GetSwift is a web-based transportation & logistics management solution that helps to manage fleets, drivers, product dispatches, and other related assets. The solution helps to optimize routes, assign tasks to drivers, streamline dispatches, capture proof of delivery, and track orders in real-time. The software can be used by businesses with five or more delivery trucks.

GetSwift runs on a proprietary batching algorithm that automatically assigns dispatching orders to drivers based on selected parameters such as distance, availability, load capacity, and performance. GetSwift offers smart routing features that help to optimize routes for drivers and helps save both fuel cost and delivery time. The solution also offers a live dashboard for tracking delivery status and monitoring availability of drivers in real-time.

With GetSwift, users can build a centralized customer database with detailed records of every client interaction. GetSwift offers real-time job tracking features that let business managers track every delivery in real-time, reduce missed delivery count and customer complaints. The solution also allows customers to track product deliveries. GetSwift offers a robust performance assessment tool for managers to track service performance details of their drivers and to capture feedback from customers.

GetSwift offers dedicated Android and iOS mobile apps for drivers. These help managers connect with their field employees and share delivery details. Drivers can also capture proof of delivery in the form of photos, customer notes and e-signatures using their smartphones. The solution is suitable for businesses in logistics, transport, delivery, courier, long haul and trucking.

Key benefits of GetSwift

• GetSwift enables the optimization of daily delivery routes for fleet drivers, helping to save both time and fuel costs.

• Truck drivers can capture electronic signatures, photos, and notes as digital proof of product delivery and store them in one central place.

• The solution is capable of sending tracking alerts to both drivers and customers automatically.

• Businesses can increase customer loyalty by providing complete transparency of delivery to their customers.

• With GetSwift, businesses can keep track of the number of daily deliveries along with the exact drop count.

Devices

Business size

S M L

Images

Track dispatching automatically
Tracking alerts
Real-time job tracking
Smart routing option
Real-time service feedback
Dedicated mobile apps
Capture digital signatures
Live management dashbaord
View 9 more
GetSwift video GetSwift screenshot: Track dispatching automatically GetSwift screenshot: Tracking alerts GetSwift screenshot: Real-time job tracking GetSwift screenshot: Smart routing option GetSwift screenshot: Real-time service feedback GetSwift screenshot: Dedicated mobile apps GetSwift screenshot: Capture digital signatures GetSwift screenshot: Live management dashbaord

Features

Total features of GetSwift: 55

  • API
  • Activity Dashboard
  • Activity Management
  • Assessment Management
  • Assignment Management
  • Availability Management
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Billing & Invoicing
  • Carrier Management
  • Cost Tracking
  • Customer Database
  • Customer Management
  • Customer Portal
  • Customizable Reports
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Emergency Dispatch
  • Employee Management
  • Feedback Management
  • Fleet Management
  • Food Delivery Dispatching
  • For Courier Services
  • For Freight
  • For Restaurants
  • GPS
  • Job Tracking
  • Live Driver Tracking
  • Live Tracking
  • Location Tracking
  • Mileage Tracking
  • Mobile Alerts
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Order Entry
  • Order Management
  • Performance Appraisal
  • Performance Metrics
  • Rating Engine
  • Real Time Analytics
  • Real Time Notifications
  • Recruitment Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Surveys & Feedback
  • Transportation Management
  • Vendor Management

Alternatives

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Track-POD

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eLogii

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Route4Me

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Reviews

Overall rating

3,6 /5
(12)
Value for Money
3,8/5
Features
3,4/5
Ease of Use
3,8/5
Customer Support
3,3/5

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Showing 5 reviews of 12
Kim C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reviewed on 2017/10/04

Max C.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Fleet management/logistics

Reviewed on 2019/01/25

It was an easy and potentially temporary solution for when our telenav track service was suddenly...

It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Pros

No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons

No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.

Gerry C.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

GetSwift Review

Reviewed on 2019/08/21

The ease of updating customers the status of their shipments.

The ease of updating customers the status of their shipments.

Pros

I like how the software notifies the customers the statuses of their shipment.

Cons

I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.

Response from GetSwift

Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.

Courtney W.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GetSwift is amazing!

Reviewed on 2019/08/27

Pros

GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons

I would love to be able to customize the questions that are sent to clients after each delivery.

Response from GetSwift

Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.

Jeff V.
Overall rating
  • Industry: Fishery
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Adding a Asset Manager (Item stoarge) + (bar code Scanner)

Reviewed on 2019/07/25

Its great but some key functions like bar code scanner and item inventory would take away another...

Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Pros

Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons

Built in Asset Manager type of item capture, bar code scanner

Response from GetSwift

Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

Showing 5 reviews of 12 Read all reviews

GetSwift FAQs

Below are some frequently asked questions for GetSwift.

GetSwift offers the following pricing plans:

  • Starting from: US$0,29
  • Pricing model: Free
  • Free Trial: Available

GetSwift pricing is per delivery, with volume discounts.

We do not have any information about GetSwift features

GetSwift has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages GetSwift supports

GetSwift supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GetSwift has

GetSwift offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

Related categories

See all software categories found for GetSwift.