GetSwift

GetSwift

Simple SaaS platform that streamlines your delivery business

3.9/5 (10 reviews)

GetSwift Overview

GetSwift is a web-based transportation & logistics management solution that helps to manage fleets, drivers, product dispatches, and other related assets. The solution helps to optimize routes, assign tasks to drivers, streamline dispatches, capture proof of delivery, and track orders in real-time. The software can be used by businesses with five or more delivery trucks.

GetSwift runs on a proprietary batching algorithm that automatically assigns dispatching orders to drivers based on selected parameters such as distance, availability, load capacity, and performance. GetSwift offers smart routing features that help to optimize routes for drivers and helps save both fuel cost and delivery time. The solution also offers a live dashboard for tracking delivery status and monitoring availability of drivers in real-time.

With GetSwift, users can build a centralized customer database with detailed records of every client interaction. GetSwift offers real-time job tracking features that let business managers track every delivery in real-time, reduce missed delivery count and customer complaints. The solution also allows customers to track product deliveries. GetSwift offers a robust performance assessment tool for managers to track service performance details of their drivers and to capture feedback from customers.

GetSwift offers dedicated Android and iOS mobile apps for drivers. These help managers connect with their field employees and share delivery details. Drivers can also capture proof of delivery in the form of photos, customer notes and e-signatures using their smartphones. The solution is suitable for businesses in logistics, transport, delivery, courier, long haul and trucking.

Pricing

Starting from
US$0,30
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported Languages

English, Spanish

GetSwift Reviews

Overall rating
3.9/5
60% positive reviews
5
Excellent
1
Very good
3
Average
0
Poor
1
Terrible
Max C.

Fleet management/logistics

Used Daily for 6-12 months
Reviewed on 2019/01/25
Review Source: Capterra

It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Pros

No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons

No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Gerry C.

GetSwift Review

Used Daily for 6-12 months
Reviewed on 2019/08/21
Review Source: Capterra

The ease of updating customers the status of their shipments.

Pros

I like how the software notifies the customers the statuses of their shipment.

Cons

I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.

Response from GetSwift

Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Courtney W.

GetSwift is amazing!

Used Daily for 2+ years
Reviewed on 2019/08/27
Review Source: Capterra

Pros

GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons

I would love to be able to customize the questions that are sent to clients after each delivery.

Response from GetSwift

Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeff V.

Adding a Asset Manager (Item stoarge) + (bar code Scanner)

Used Daily for 1+ year
Reviewed on 2019/07/25
Review Source: Capterra

Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Pros

Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons

Built in Asset Manager type of item capture, bar code scanner

Response from GetSwift

Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Martin J.

Smart notifications

Used Daily for 1+ year
Reviewed on 2019/01/16
Review Source: Capterra

Pros

The breakdowns arent so often like it used to be.

Cons

Smart notifications arent working properly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10

GetSwift Pricing

Starting from
US$0,30
Pricing options
Free Trial
Free
Subscription
Value for money

GetSwift pricing is per delivery, with volume discounts.

GetSwift Features

  • API
  • Activity Dashboard
  • Delivery Tracking
  • Location Tracking
  • Reporting & Statistics
  • Route Optimization
  • Tracking Features

  • Automatic Notifications
  • Billing & Invoicing
  • Dispatch Management
  • Email Notifications
  • GPS
  • Geographic Maps
  • Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Updates
  • Shipping Management
  • Status Tracking
  • Third Party Integration

Additional information for GetSwift

Key features of GetSwift

  • Assign new jobs
  • Auto-dispatching
  • Batch processing
  • Branded live tracking page
  • Business Intelligence & Analytics
  • Capture photos, notes or customer signatures
  • Check availability
  • Customer database
  • Customized SMS alerts
  • Daily drop count
  • Digital proof of delivery (signature, photos, notes)
  • Driver performance appraisal
  • Driver's performance assessment
  • Electronic signature capture
  • Employee management
  • Fuel cost optimization
  • GetSwift API
  • Live customer alerts
  • Live delivery tracking
  • Live management dashboard
  • Location tracking
  • Optimize daily routes
  • Real-time job tracking
  • Real-time notifications
  • Reporting
  • Reporting & statistics
  • Route Optimisation
  • Route management
  • Service feedback

Benefits

• GetSwift enables the optimization of daily delivery routes for fleet drivers, helping to save both time and fuel costs.

• Truck drivers can capture electronic signatures, photos, and notes as digital proof of product delivery and store them in one central place.

• The solution is capable of sending tracking alerts to both drivers and customers automatically.

• Businesses can increase customer loyalty by providing complete transparency of delivery to their customers.

• With GetSwift, businesses can keep track of the number of daily deliveries along with the exact drop count.

GetSwift FAQs

Below are some frequently asked questions for GetSwift.

Q. What type of pricing plans does GetSwift offer?

GetSwift offers the following pricing plans:

Starting from: US$0,30

Pricing model: Free, Subscription

Free Trial: Available

GetSwift pricing is per delivery, with volume discounts.

Q. What are the main features of GetSwift?

GetSwift offers the following features:

  • Assign new jobs
  • Auto-dispatching
  • Batch processing
  • Branded live tracking page
  • Business Intelligence & Analytics
  • Capture photos, notes or customer signatures
  • Check availability
  • Customer database
  • Customized SMS alerts
  • Daily drop count
  • Digital proof of delivery (signature, photos, notes)
  • Driver performance appraisal
  • Driver's performance assessment
  • Electronic signature capture
  • Employee management
  • Fuel cost optimization
  • GetSwift API
  • Live customer alerts
  • Live delivery tracking
  • Live management dashboard
  • Location tracking
  • Optimize daily routes
  • Real-time job tracking
  • Real-time notifications
  • Reporting
  • Reporting & statistics
  • Route Optimisation
  • Route management
  • Service feedback

Q. Who are the typical users of GetSwift?

GetSwift has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does GetSwift support?

GetSwift supports the following languages:

English, Spanish

Q. What type of pricing plans does GetSwift offer?

GetSwift has the following pricing plans:

Free, Subscription

Q. Does GetSwift support mobile devices?

GetSwift supports the following devices:

Android, iPhone

Q. What other apps does GetSwift integrate with?

GetSwift integrates with the following applications:

Magento, Parseur

Q. What level of support does GetSwift offer?

GetSwift offers the following support options:

Knowledge Base, Online Support, Phone Support