GetSwift is a web-based transportation & logistics management solution that helps to manage fleets, drivers, product dispatches, and other related assets. The solution helps to optimize routes, assign tasks to drivers, streamline dispatches, capture proof of delivery, and track orders in real-time. The software can be used by businesses with five or more delivery trucks.
GetSwift runs on a proprietary batching algorithm that automatically assigns dispatching orders to drivers based on selected parameters such as distance, availability, load capacity, and performance. GetSwift offers smart routing features that help to optimize routes for drivers and helps save both fuel cost and delivery time. The solution also offers a live dashboard for tracking delivery status and monitoring availability of drivers in real-time.
With GetSwift, users can build a centralized customer database with detailed records of every client interaction. GetSwift offers real-time job tracking features that let business managers track every delivery in real-time, reduce missed delivery count and customer complaints. The solution also allows customers to track product deliveries. GetSwift offers a robust performance assessment tool for managers to track service performance details of their drivers and to capture feedback from customers.
GetSwift offers dedicated Android and iOS mobile apps for drivers. These help managers connect with their field employees and share delivery details. Drivers can also capture proof of delivery in the form of photos, customer notes and e-signatures using their smartphones. The solution is suitable for businesses in logistics, transport, delivery, courier, long haul and trucking.
It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.
No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.
No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.
The ease of updating customers the status of their shipments.
I like how the software notifies the customers the statuses of their shipment.
I like least that you're only able to add one email address into jobs and there isn't a multi-stop function. Also, the maps for tracking a shipment doesn't update quickly enough, which delays the ETA compared to the actual time.
Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.
GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!
I would love to be able to customize the questions that are sent to clients after each delivery.
Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.
Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs
Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system
Built in Asset Manager type of item capture, bar code scanner
Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.
The breakdowns arent so often like it used to be.
Smart notifications arent working properly.
GetSwift pricing is per delivery, with volume discounts.
• GetSwift enables the optimization of daily delivery routes for fleet drivers, helping to save both time and fuel costs.
• Truck drivers can capture electronic signatures, photos, and notes as digital proof of product delivery and store them in one central place.
• The solution is capable of sending tracking alerts to both drivers and customers automatically.
• Businesses can increase customer loyalty by providing complete transparency of delivery to their customers.
• With GetSwift, businesses can keep track of the number of daily deliveries along with the exact drop count.
Below are some frequently asked questions for GetSwift.
GetSwift offers the following pricing plans:
Starting from: US$0,30
Pricing model: Free, Subscription
Free Trial: Available
GetSwift pricing is per delivery, with volume discounts.
GetSwift offers the following features:
GetSwift has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
GetSwift supports the following languages:
GetSwift has the following pricing plans:
GetSwift supports the following devices:
GetSwift integrates with the following applications:
GetSwift offers the following support options:
Knowledge Base, Online Support, Phone Support