GetSwift

About GetSwift
GetSwift is a web-based transportation & logistics management solution that helps to manage fleets, drivers, product dispatches, and other related assets. The solution helps to optimize routes, assign tasks to drivers, streamline dispatches, capture proof of delivery, and track orders in real-time. The software can be used by businesses with five or more delivery trucks.
GetSwift runs on a proprietary batching algorithm that automatically assigns dispatching orders to drivers based on selected parameters such as distance, availability, load capacity, and performance. GetSwift offers smart routing features that help to optimize routes for drivers and helps save both fuel cost and delivery time. The solution also offers a live dashboard for tracking delivery status and monitoring availability of drivers in real-time.
With GetSwift, users can build a centralized customer database with detailed records of every client interaction. GetSwift offers real-time job tracking features that let business managers track every delivery in real-time, reduce missed delivery count and customer complaints. The solution also allows customers to track product deliveries. GetSwift offers a robust performance assessment tool for managers to track service performance details of their drivers and to capture feedback from customers.
GetSwift offers dedicated Android and iOS mobile apps for drivers. These help managers connect with their field employees and share delivery details. Drivers can also capture proof of delivery in the form of photos, customer notes and e-signatures using their smartphones. The solution is suitable for businesses in logistics, transport, delivery, courier, long haul and trucking.
Key benefits of GetSwift
• GetSwift enables the optimization of daily delivery routes for fleet drivers, helping to save both time and fuel costs.
• Truck drivers can capture electronic signatures, photos, and notes as digital proof of product delivery and store them in one central place.
• The solution is capable of sending tracking alerts to both drivers and customers automatically.
• Businesses can increase customer loyalty by providing complete transparency of delivery to their customers.
• With GetSwift, businesses can keep track of the number of daily deliveries along with the exact drop count.
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Reviews
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- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quick and Accurate
Reviewed on 2018/05/17
Pros
Tracking is on point and very reliable!! I tried the free trial and now i'm hooked. I had no issues and would recommend to a friend.
Cons
I wish that more restaurants were on the app as I'd prefer to use this one over UberEats or Grubhub because they're not as accurate or no tracking.

- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Fleet management/logistics
Reviewed on 2019/01/25
It was an easy and potentially temporary solution for when our telenav track service was suddenly...
It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.
Pros
No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.
Cons
No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We're a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van's so we're not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Gone downhill
Reviewed on 2022/01/12
We are looking into other software and will likely change soon despite the huge hassle.
We would...
We are looking into other software and will likely change soon despite the huge hassle.
We would not recommend this company to others.
Pros
GetSwift USED to be great and we loved the low price and the fact it had everything we needed.
Cons
It stopped working several months ago, despite numerous tickets and inquires to this day the product has not been fixed and we are still being billed for deliveries despite the system being almost unusable and angering our customers with incorrect ETAs to the point it is impacting our operations.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GetSwift is amazing!
Reviewed on 2019/08/27
Pros
GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!
Cons
I would love to be able to customize the questions that are sent to clients after each delivery.
Response from GetSwift
Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.
- Industry: Fishery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Adding a Asset Manager (Item stoarge) + (bar code Scanner)
Reviewed on 2019/07/25
Its great but some key functions like bar code scanner and item inventory would take away another...
Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs
Pros
Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there's a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system
Cons
Built in Asset Manager type of item capture, bar code scanner
Response from GetSwift
Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.
GetSwift FAQs
Below are some frequently asked questions for GetSwift.Q. What type of pricing plans does GetSwift offer?
GetSwift offers the following pricing plans:
- Starting from: US$0.49
- Free Trial: Available
GetSwift pricing is per delivery, with volume discounts.
Q. Who are the typical users of GetSwift?
GetSwift has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GetSwift support?
GetSwift supports the following languages:
English
Q. Does GetSwift support mobile devices?
GetSwift supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GetSwift integrate with?
GetSwift integrates with the following applications:
BigCommerce, Clorder, Foodics, Foodkit, GloriaFood, Google Sheets, GrubHub, Jotform, MENUU, Magento Marketplace, Mobi2Go, Olo, Parseur, Shopify, Slice, Squarespace, Trello, Typeform, UEAT, Wix, WooCommerce, WordPress, Zapier
Q. What level of support does GetSwift offer?
GetSwift offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
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