FieldPulse

All-in-one field service management solution

4,8 /5 (27 reviews) Write a Review!

FieldPulse Overview

What is FieldPulse?

FieldPulse is an all-in-one field service management solution that helps mobile service businesses manage customer data, schedule jobs, create and send invoices and estimates, track payments, and get insight into business operations. The solution adapts to businesses of all sizes and industries, and can be accessed via desktop or the native mobile app for Android or iOS.

Job scheduling and dispatching features allow users to assign jobs to an individual or team using quick entry forms. Users are able to attach job notes, files, photos and comments to help field techs efficiently complete the job. FieldPulse’s built-in CRM enables users to view all customer related files including invoices, photos, payments, estimates, and more. Employees can create estimates, quotes, and proposals using their mobile device, with electronic signature functionality for immediate approval.

FieldPulse automatically logs all status updates to the activity feed, including a timestamp and a geotag of the user’s location. Job records can be divided into subtasks with individual due dates, descriptions, assigned members, due date/time, and more. All invoices can be stored in the repository, along with templates for commonly used invoice items. The platform helps users stay on top of estimates with payment status tracking features that remind users of open estimates and invoices, as well as overdue outstanding invoices.

FieldPulse sends mobile notifications with individually customized settings to assigned team members, alerting them about an upcoming job. The platform enables a variety of user roles and permissions that allow specific access and functionality based on a user’s job function. Integration with Square automatically links invoices and accepts payments from customers, whether at the office or in the field.

FieldPulse Overview

Pricing

Starting from
US$65,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!


FieldPulse Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

FieldPulse is available for iOS, Android, and via computer WebApp
View a daily agenda and attach job notes, comments, files, and photos
Multiple schedule views including team gantt charts
Keep a pulse on activities around the business with automatic update logs
Create and manage customer profiles with the built-in CRM
Create estimates and invoices for customers with PDF conversion
Field agent geolocation tagging to confirm that team members reach or leave the job site
Task management enables users to add task name, description, assign team members, due date/time, and status
The invoice item repository allows users to insert pre-defined invoice line items
View open estimates and invoices as well as overdue outstanding invoices
FieldPulse video FieldPulse screenshot: FieldPulse is available for iOS, Android, and via computer WebApp FieldPulse screenshot: View a daily agenda and attach job notes, comments, files, and photos FieldPulse screenshot: Multiple schedule views including team gantt charts FieldPulse screenshot: Keep a pulse on activities around the business with automatic update logs FieldPulse screenshot: Create and manage customer profiles with the built-in CRM FieldPulse screenshot: Create estimates and invoices for customers with PDF conversion FieldPulse screenshot: Field agent geolocation tagging to confirm that team members reach or leave the job site FieldPulse screenshot: Task management enables users to add task name, description, assign team members, due date/time, and status FieldPulse screenshot: The invoice item repository allows users to insert pre-defined invoice line items FieldPulse screenshot: View open estimates and invoices as well as overdue outstanding invoices

FieldPulse Reviews

FieldPulse Reviews

Overall rating
4,8
/
5
Excellent
23

Very good
3

Average
1

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,7
Customer Support
4,7
96% recommended this app
Lou D.

I finally found what I was searching for!

So far so good!


Jason S.

FieldPulse - The all around software solution for contractors and service providers!!!

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.


Maher B.

Great value but misses the mark on some aspects

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.


Eric E.

Field Pulse- A+

For a small/ mid sized company, this does everything we need for daily operators of a 2 million dollar company.


Tommy D.

Best CRM

We are an electrical service business and Fieldpulse has a been a huge deal in helping us manage our business activities on a daily basis. We are able to track all customers, projects, jobs, money. We are able to create estimates and invoice.


Lou D.
Industry: Consumer Services
Company size: 2-10 Employees

I finally found what I was searching for!

Used Daily for 1-5 months
Reviewed on 2020/05/01
Review Source: Capterra

So far so good!

Pros

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Cons

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

Response from FieldPulse

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success!

--Dennis Behrman | Head of Marketing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason S.
Industry: Construction
Company size: 2-10 Employees

FieldPulse - The all around software solution for contractors and service providers!!!

Used Daily for 1-5 months
Reviewed on 2019/12/04
Review Source: Capterra

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Response from FieldPulse

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform.

We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned.

Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys!

--Gabriel Pinchev, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Maher B.
Industry: Construction
Company size: 2-10 Employees

Great value but misses the mark on some aspects

Used Daily for 6-12 months
Reviewed on 2020/01/24
Review Source: Capterra

FieldPulse allows our electrical contracting business to operate smoothly, communicate effectively and schedule customers and employees.

Pros

Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

Cons

App can be very slow, does not work without internet connection, and can be glitchy. Address auto population sometimes works and other times doesn’t. Search fields for materials are not very intuitive. Pictures take a very long time to upload to app extended the time it takes for estimates. Phone notifications will display improperly when changing the status of jobs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Eric E.
Industry: Building Materials
Company size: 2-10 Employees

Field Pulse- A+

Used Daily for 1+ year
Reviewed on 2020/08/05
Review Source: Capterra

For a small/ mid sized company, this does everything we need for daily operators of a 2 million dollar company.

Pros

This software does everything we require- including cc processing.

Cons

Once I realized you need to create the “job” first, life became easier.

Response from FieldPulse

Eric, thanks so much for the positive review! You hit the nail on the head. We designed the product to be an incredible value for small businesses while being feature-rich. And we knew that you'd like our dedication to customer service!

We're always improving and feedback like your matters to us most. Thanks again!

Dennis Behrman
Head of Marketing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tommy D.
Industry: Construction
Company size: 2-10 Employees

Best CRM

Used Daily for 6-12 months
Reviewed on 2020/01/25
Review Source: Capterra

We are an electrical service business and Fieldpulse has a been a huge deal in helping us manage our business activities on a daily basis. We are able to track all customers, projects, jobs, money. We are able to create estimates and invoice.

Pros

Fieldpulse is a robust CRM that has many useful functions and the team continues to add to it. I have used other CRM's including jobber and none are as good as Fieldpulse. The Fieldpulse team also has great support that listens to you and actually supports you. They also have a feature called engage that integrates VOIP into their software. I believe this is something I have not seen in any other CRM.

Cons

It can be quicker at loading pages. Would like to see estimate function be stronger such as integrating an estimate program or create one internally that would streamline for anybody to be able to use in the field and not just experienced users. Would like to see Fieldpulse integrate with many other apps like other softwares such as Zapier, Waveapps, Mailchimp.

Response from FieldPulse

Tommy, thanks so much for your great review. At the end of the day, our goal is to help you make more money and win back time. We're so glad that we can help your electrical business every day.

Cheers,
Gabe Pinchev, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,4/10
Based on 27 user ratings
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FieldPulse Pricing

FieldPulse Pricing

Starting from
US$65,00/month
Free Trial
Free
Subscription
Value for money

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!

Value for Money
4,9/5
Based on 27 user ratings
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FieldPulse Features

FieldPulse Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,7/5
Based on 27 user ratings
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Categories

Additional information for FieldPulse

Additional information for FieldPulse

Key features of FieldPulse

  • Assign jobs based on relative location
  • Attach job notes and comments
  • Browser WebApp
  • Built-in CRM
  • Create and send estimates
  • Create estimates, quotes, or proposals for customers
  • Customer management
  • Customer profiles
  • Dispatch management
  • Electronic signature
  • File and photo attachments
  • GPS map view
  • Gantt based scheduling tools
  • Geolocation tagging
  • Invoice item repository
  • Invoice item templates
  • Invoice mangement
  • Mobile alerts
  • Mobile payments
  • Multiple schedule views
  • Notifications
  • PDF generation
  • Payment history
  • Payment status tracking
  • Quotes / estimates
  • Reminders
  • Scheduling
  • Send itemized proposals
  • Service history tracking
  • Status updates
  • Subtasks
  • Task management
  • User roles and restrictions
  • iPhone and Android apps

Benefits

  • FieldPulse helps organizations cut down on paperwork and administrative tasks by sending proposals and invoices, scheduling jobs, and receiving payments via mobile phone.

  • Organizations are able to manage customer information with the built-in CRM, and keep track of payments, past jobs and invoices.

  • FieldPulse helps increase efficiency with automated scheduling and various schedule views ranging from daily agendas, map plots, and team gantt charts.

  • The platform keeps teams up-to-date and on track with job status updates, job assignment alerts, and reminder notifications.

  • With FieldPulse’s invoice status lists, users can view open estimates, invoices and overdue outstanding invoices, even while on the go.

  • FieldPulse FAQs

    FieldPulse FAQs

    Below are some frequently asked questions for FieldPulse.

    Q. What type of pricing plans does FieldPulse offer?

    FieldPulse offers the following pricing plans:

    Starting from: US$65,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role: - Service Technicians: $10 per user per month - Managers: $20 per user per month Save 15% when you commit to an annual plan!

    Q. What are the main features of FieldPulse?

    FieldPulse offers the following features:

    • Assign jobs based on relative location
    • Attach job notes and comments
    • Browser WebApp
    • Built-in CRM
    • Create and send estimates
    • Create estimates, quotes, or proposals for customers
    • Customer management
    • Customer profiles
    • Dispatch management
    • Electronic signature
    • File and photo attachments
    • GPS map view
    • Gantt based scheduling tools
    • Geolocation tagging
    • Invoice item repository
    • Invoice item templates
    • Invoice mangement
    • Mobile alerts
    • Mobile payments
    • Multiple schedule views
    • Notifications
    • PDF generation
    • Payment history
    • Payment status tracking
    • Quotes / estimates
    • Reminders
    • Scheduling
    • Send itemized proposals
    • Service history tracking
    • Status updates
    • Subtasks
    • Task management
    • User roles and restrictions
    • iPhone and Android apps

    Q. Who are the typical users of FieldPulse?

    FieldPulse has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does FieldPulse support?

    FieldPulse supports the following languages:

    English

    Q. What type of pricing plans does FieldPulse offer?

    FieldPulse has the following pricing plans:

    Free, Subscription

    Q. Does FieldPulse support mobile devices?

    FieldPulse supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does FieldPulse integrate with?

    FieldPulse integrates with the following applications:

    NiceJob, QuickBooks Online, Square Point of Sale, Xero

    Q. What level of support does FieldPulse offer?

    FieldPulse offers the following support options:

    Online Support, Knowledge Base, Phone Support, Video Tutorials, FAQs