FieldPulse

All-in-one field service management solution

4,6 /5 (47 reviews) Write a Review!

FieldPulse Overview

What is FieldPulse?

FieldPulse is an all-in-one field service management solution that helps mobile service businesses manage customer data, schedule jobs, create and send invoices and estimates, track payments, and get insight into business operations. The solution adapts to businesses of all sizes and industries, and can be accessed via desktop or the native mobile app for Android or iOS.

Job scheduling and dispatching features allow users to assign jobs to an individual or team using quick entry forms. Users are able to attach job notes, files, photos and comments to help field techs efficiently complete the job. FieldPulse’s built-in CRM enables users to view all customer related files including invoices, photos, payments, estimates, and more. Employees can create estimates, quotes, and proposals using their mobile device, with electronic signature functionality for immediate approval.

FieldPulse automatically logs all status updates to the activity feed, including a timestamp and a geotag of the user’s location. Job records can be divided into subtasks with individual due dates, descriptions, assigned members, due date/time, and more. All invoices can be stored in the repository, along with templates for commonly used invoice items. The platform helps users stay on top of estimates with payment status tracking features that remind users of open estimates and invoices, as well as overdue outstanding invoices.

FieldPulse sends mobile notifications with individually customized settings to assigned team members, alerting them about an upcoming job. The platform enables a variety of user roles and permissions that allow specific access and functionality based on a user’s job function. Integration with Square automatically links invoices and accepts payments from customers, whether at the office or in the field.

FieldPulse Overview

Pricing

Starting from
US$65,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!


FieldPulse Features

Devices
Business size
S M L
Markets
United States, Canada, Australia
Supported Languages
English

Media

FieldPulse is available for iOS, Android, and via computer WebApp
View a daily agenda and attach job notes, comments, files, and photos
Multiple schedule views including team gantt charts
Keep a pulse on activities around the business with automatic update logs
Create and manage customer profiles with the built-in CRM
Create estimates and invoices for customers with PDF conversion
Field agent geolocation tagging to confirm that team members reach or leave the job site
Task management enables users to add task name, description, assign team members, due date/time, and status
The invoice item repository allows users to insert pre-defined invoice line items
View open estimates and invoices as well as overdue outstanding invoices
FieldPulse video FieldPulse screenshot: FieldPulse is available for iOS, Android, and via computer WebApp FieldPulse screenshot: View a daily agenda and attach job notes, comments, files, and photos FieldPulse screenshot: Multiple schedule views including team gantt charts FieldPulse screenshot: Keep a pulse on activities around the business with automatic update logs FieldPulse screenshot: Create and manage customer profiles with the built-in CRM FieldPulse screenshot: Create estimates and invoices for customers with PDF conversion FieldPulse screenshot: Field agent geolocation tagging to confirm that team members reach or leave the job site FieldPulse screenshot: Task management enables users to add task name, description, assign team members, due date/time, and status FieldPulse screenshot: The invoice item repository allows users to insert pre-defined invoice line items FieldPulse screenshot: View open estimates and invoices as well as overdue outstanding invoices

FieldPulse Reviews

FieldPulse Reviews

Overall rating
4,6
/
5
Excellent
33

Very good
9

Average
5

Poor
0

Terrible
0

Value for Money
4,7
Features
4,2
Ease of Use
4,5
Customer Support
4,7
89% recommended this app
Lou D.

I finally found what I was searching for!

So far so good!


Jason S.

FieldPulse - The all around software solution for contractors and service providers!!!

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.


Matt R.

New user

I am solving the communication barrier between my field technicians and office administration. Providing one platform to use as a CRM and field management tool as well as a direct line of communication between all parties is definitely nice. Even with all the app glitches, and all the time spent trying to upload photos or dealing with no network service while in the field, i think it is promising and worth sticking with you guys while having faith that you will eventually perfect it and get the kinks worked out.


Ty D.

Good Enough For Price

Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.


Evan N.

Money well spent!


Lou D.
Industry: Consumer Services
Company size: 2-10 Employees

I finally found what I was searching for!

Used Daily for 1-5 months
Reviewed on 2020/05/01
Review Source: Capterra

So far so good!

Pros

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Cons

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

Response from FieldPulse

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success!

--Dennis Behrman | Head of Marketing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jason S.
Industry: Construction
Company size: 2-10 Employees

FieldPulse - The all around software solution for contractors and service providers!!!

Used Daily for 1-5 months
Reviewed on 2019/12/04
Review Source: Capterra

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Response from FieldPulse

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform.

We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned.

Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys!

--Gabriel Pinchev, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Matt R.
Industry: Consumer Services
Company size: 2-10 Employees

New user

Used Daily for 1-5 months
Reviewed on 2020/12/08
Review Source: Capterra

I am solving the communication barrier between my field technicians and office administration. Providing one platform to use as a CRM and field management tool as well as a direct line of communication between all parties is definitely nice. Even with all the app glitches, and all the time spent trying to upload photos or dealing with no network service while in the field, i think it is promising and worth sticking with you guys while having faith that you will eventually perfect it and get the kinks worked out.

Pros

Scheduling features are nice and intuitive compared to your competitors software. Ability for team to easily access service history and customer equipment is also a huge benefit to us.

Cons

All the bugs on iOS. I have taken a dozen or so screenshots of all the glitches i have encountered just in the 2-3 weeks I’ve been using the app. Have to force close and restart app numerous times a day. Will try on other devices before we decide if we are going to roll this out or continue our search for CRM / field management software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Ty D.
Industry: Construction
Company size: Self Employed

Good Enough For Price

Used Daily for 6-12 months
Reviewed on 2020/12/09
Review Source: Capterra

Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Pros

It made it easy to invoice and take payment in the field to avoid chasing money after the service call. Does ok for the cost.

Cons

There are several features that are missing and or do not work well for our company. The reporting could be better, but there is no customer statement function and if you have related customers(which is for a customer with multiple service locations) they are not tracked together and there is no way to send an easy to read statement of all invoices for a particular customer with multiple locations. The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge. The app has issues as well I have to post date my invoices so the correct date shows up when sent to the customer. Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Evan N.
Industry: Construction
Company size: Self Employed

Money well spent!

Used Daily for 1-5 months
Reviewed on 2020/11/05
Review Source: Capterra

Pros

Easy to schedule and manage jobs, easy to collect payments, great database to store customer information, ability to create templates and much more!

Cons

Little tricky dialing in differences between invoicing vs estimates vs collecting payments. I’m sure the step by step tutorial would be beneficial but I haven’t scheduled that yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 47 user ratings
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FieldPulse Pricing

FieldPulse Pricing

Starting from
US$65,00/month
Free Trial
Free
Subscription
Value for money

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!

FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role:
- Service Technicians: $10 per user per month
- Managers: $20 per user per month

Save 15% when you commit to an annual plan!

Value for Money
4,7/5
Based on 47 user ratings
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FieldPulse Features

FieldPulse Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 47 user ratings
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Categories

Additional information for FieldPulse

Additional information for FieldPulse

Key features of FieldPulse

  • Assign jobs based on relative location
  • Attach job notes and comments
  • Browser WebApp
  • Built-in CRM
  • Create and send estimates
  • Create estimates, quotes, or proposals for customers
  • Customer management
  • Customer profiles
  • Dispatch management
  • Electronic signature
  • File and photo attachments
  • GPS map view
  • Gantt based scheduling tools
  • Geolocation tagging
  • Invoice item repository
  • Invoice item templates
  • Invoice mangement
  • Mobile alerts
  • Mobile payments
  • Multiple schedule views
  • Notifications
  • PDF generation
  • Payment history
  • Payment status tracking
  • Quotes / estimates
  • Reminders
  • Scheduling
  • Send itemized proposals
  • Service history tracking
  • Status updates
  • Subtasks
  • Task management
  • User roles and restrictions
  • iPhone and Android apps

Benefits

  • FieldPulse helps organizations cut down on paperwork and administrative tasks by sending proposals and invoices, scheduling jobs, and receiving payments via mobile phone.

  • Organizations are able to manage customer information with the built-in CRM, and keep track of payments, past jobs and invoices.

  • FieldPulse helps increase efficiency with automated scheduling and various schedule views ranging from daily agendas, map plots, and team gantt charts.

  • The platform keeps teams up-to-date and on track with job status updates, job assignment alerts, and reminder notifications.

  • With FieldPulse’s invoice status lists, users can view open estimates, invoices and overdue outstanding invoices, even while on the go.

  • FieldPulse FAQs

    FieldPulse FAQs

    Below are some frequently asked questions for FieldPulse.

    Q. What type of pricing plans does FieldPulse offer?

    FieldPulse offers the following pricing plans:

    Starting from: US$65,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    FieldPulse starts at only $65 per month for the first user. Pricing for additional users is based on their role: - Service Technicians: $10 per user per month - Managers: $20 per user per month Save 15% when you commit to an annual plan!

    Q. What are the main features of FieldPulse?

    FieldPulse offers the following features:

    • Assign jobs based on relative location
    • Attach job notes and comments
    • Browser WebApp
    • Built-in CRM
    • Create and send estimates
    • Create estimates, quotes, or proposals for customers
    • Customer management
    • Customer profiles
    • Dispatch management
    • Electronic signature
    • File and photo attachments
    • GPS map view
    • Gantt based scheduling tools
    • Geolocation tagging
    • Invoice item repository
    • Invoice item templates
    • Invoice mangement
    • Mobile alerts
    • Mobile payments
    • Multiple schedule views
    • Notifications
    • PDF generation
    • Payment history
    • Payment status tracking
    • Quotes / estimates
    • Reminders
    • Scheduling
    • Send itemized proposals
    • Service history tracking
    • Status updates
    • Subtasks
    • Task management
    • User roles and restrictions
    • iPhone and Android apps

    Q. Who are the typical users of FieldPulse?

    FieldPulse has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does FieldPulse support?

    FieldPulse supports the following languages:

    English

    Q. Does FieldPulse support mobile devices?

    FieldPulse supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does FieldPulse integrate with?

    FieldPulse integrates with the following applications:

    NiceJob, QuickBooks Online, Square Point of Sale, Xero

    Q. What level of support does FieldPulse offer?

    FieldPulse offers the following support options:

    Online Support, Knowledge Base, Phone Support, Video Tutorials, FAQs