GoCo

GoCo

HR, benefits & payroll management for SMBs

4.5/5 (12 reviews)

GoCo Overview

GoCo is an online human resources, benefits and payroll management system designed to help SMBs streamline their critical business operations. As well as providing solutions to simplify HR, benefits, compliance and payroll processes, GoCo also offers users personal support and advice from local benefits and payroll experts.

GoCo aims to simplify HR management by providing users with the tools to automate hiring, customize onboarding and generate reports. All employee and contractor information is easily accessible, organized and stored securely and conveniently in one place. This HR data is synced with payroll and benefit carriers, automatically updating any changes to all systems. To further increase HR efficiency, GoCo incorporates an employee self-servicing functionality. Team members can request personal, sick or vacation time-off as well as change payment or benefits information. GoCo integrates with Slack, enabling teams to communicate instantly and receive notifications about birthdays, holidays and colleagues on leave. With GoCo, users can generate customized reports in order to better understand changing headcount, team compensation and benefit costs.

Further to HR capabilities, GoCo assists users with benefits and payroll processes. GoCo supports all major insurance carriers, includes expert benefit support and allows users to compare benefit plans and enroll online. Users can implement their existing benefits as well as receive support in discovering new and better plans. GoCo simplifies payroll by connecting with all leading payroll providers, syncing newly hired employees, automatically removing terminated employees and automating the process of calculating benefit deductions. GoCo also offers a compliance management solution for tax, employment, benefits and PTO by digitally storing, organizing and verifying the compliance of tax forms and employment agreements. Most importantly, GoCo stores all data securely using bank-level encryption, security audits and professional security staff.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

GoCo Reviews

Overall rating
4.5/5
92% positive reviews
8
Excellent
3
Very good
0
Average
1
Poor
0
Terrible
Lacey N.

Great paperless hiring for small business - FREE

Used Daily for 1-5 months
Reviewed on 2017/11/17
Review Source: Capterra

Pros

First, this software is completely free! I was amazed because it is a great product for nothing. They are open that they'd like to set you up with their benefits provider. They did call once, but it was no pressure and they were quick .

You can start a hire from start to finish here and it sends them an email letting them know they need to fill out paperwork online. It really streamlines my process. Employees can also update their direct deposit and request vacation days here.

It has a very modern look and feel and customer service is AWESOME. They get back to you so quickly. Great product that syncs with Slack, PayChecks, ADP and Outlook calendar.

Cons

I am waiting for more functionality. I'd like to be able to retroactively add current employees with ease. Currently, I'd have to enter them individually. But the software is free and streamlined my onboarding so I'm happy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Melanie K.

If you are looking for a one stop HR portal - look no further than GoCo

Used Daily for 6-12 months
Reviewed on 2017/11/16
Review Source: Capterra

Pros

I love the fact that not only does it integrate with our Slack platform - it is very comprehensive as far as managing our HR systems. It keeps our team organized - we can see benefits, documents, vacation and other time off requests in one place. It makes our new employee onboarding a breeze!

Cons

Our vacation time doesn't track as well as we'd like and the response time from some team members was a little laggy but that particular issue has been resolved by their restructuring of their internal team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Matt R.

Great HR and On boarding Solution

Used Daily for 1+ year
Reviewed on 2019/02/25
Review Source: Capterra

Pros

Very easy to use. Great way to manage our on boarding, PTO and HR needs.

Cons

Disappointed that GoCo has gone to up-charging for functionality when they swore they wouldn't do that like Zenefits did in the sales cycle.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kat S.

Disappointing. Should have stuck with Zenefits.

Used Daily for 1-5 months
Reviewed on 2017/10/11
Review Source: SoftwareAdvice

I'm optimistic that Goco will continue adding improvements and additional staff until their product is as strong as Zenefits. I'd just hold off signing up until that happens.

Pros

Goco promised a lot - everything Zenefits offered (since it was founded by former staff of theirs) - plus MORE! Unfortunately, in my opinion they haven't delivered. The pros are that this is basically a free software if you don't add any bells and whistles, and it is WAYbetter than managing an HR system on paper or with spreadsheets. The onboarding process is great on the new employee side. The staff have welcomed my feedback when I give it, which I appreciate.

Cons

As soon as we switched to Goco, we entered a nightmare. We were charged for things the sales rep said we wouldn't be (the company executives sent a very nice apology about that misunderstanding), the functionality did not live up to its promises and has lots of annoying little UI issues, and it is like pulling teeth to get a response from my account rep (I received a separate apology directly from the exec about that). From my perspective, Goco is suffering new-startup syndrome where they overloaded their staff and make promises they can't possibly deliver. I do believe that my Customer Service rep and all the staff are genuinely trying their best and that the company has simply bitten off more than they can chew.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Brian R.

Simplified our HR & Benefits work by 10 fold

Reviewed on 2016/08/10
Review Source: SoftwareAdvice

Pros

We love the new hire onboarding, paperless everything, managing the day to day like PTO requests and approvals, and compliance layer that's always looking out for us and keeping us in check. Our employees love the easy to use interface and ability to self manage all of their benefits and paid time off. Oh... and we love Slack integration, so cool.

Cons

We'd love to see integration with additional project management software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

GoCo Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Complete HR: $6 per month per employee + $29 / month base fee

Premium HR $10 per month per employee + $29 / month base fee

Add-On Services include:

Payroll Auto Sync +$3 per employee, per month

ACA Form Filings +$6 per form

Benefits

GoCo Features

  • API
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Reporting & Statistics

  • Activity Dashboard
  • Applicant Tracking
  • Customizable Branding
  • Employee Management
  • Real Time Reporting
  • Recruiting Management
  • Self Service Portal
  • Third Party Integration

Additional information for GoCo

Key features of GoCo

  • 256-bit SSL encryption
  • ACA Compliance
  • Automatic calculations
  • Benefit deductions
  • Compliance
  • Customizable reports
  • Disability insurance administration
  • Document management
  • Employee self service
  • Employment eligibility
  • FSA administration
  • Federal & state taxes
  • Final paycheck calculations
  • HIPAA Compliance
  • Hiring & onboarding
  • Manage time off requests & approvals
  • New hire setup
  • PTO Compliance
  • Payroll sync
  • Tax forms
  • Team feedback

Benefits

  • GoCo syncs all HR, payroll and benefit information, saving users from inputting data into each carrier separately by updating changes automatically on all systems.

  • Users can compare benefit plans and prices, enabling employees to find the best or most appropriate plan for their family with ease.

  • GoCo has a team of payroll experts who are available to offer users pertinent and personal advice on any payroll-related issues.

  • GoCo digitally stores, organizes and verifies the compliance of W-4s, I-9s, etc. simplifying tax and employment compliance processes.

  • GoCo offers bank-level encryption using a 256-bit SSL encryption protocol, ensuring all data is completely secure.

  • GoCo FAQs

    Below are some frequently asked questions for GoCo.

    Q. What type of pricing plans does GoCo offer?

    GoCo offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Complete HR: $6 per month per employee + $29 / month base fee

    Premium HR $10 per month per employee + $29 / month base fee

    Add-On Services include:

    Payroll Auto Sync +$3 per employee, per month

    ACA Form Filings +$6 per form

    Benefits

    Q. What are the main features of GoCo?

    GoCo offers the following features:

    • 256-bit SSL encryption
    • ACA Compliance
    • Automatic calculations
    • Benefit deductions
    • Compliance
    • Customizable reports
    • Disability insurance administration
    • Document management
    • Employee self service
    • Employment eligibility
    • FSA administration
    • Federal & state taxes
    • Final paycheck calculations
    • HIPAA Compliance
    • Hiring & onboarding
    • Manage time off requests & approvals
    • New hire setup
    • PTO Compliance
    • Payroll sync
    • Tax forms
    • Team feedback

    Q. Who are the typical users of GoCo?

    GoCo has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does GoCo support?

    GoCo supports the following languages:

    English

    Q. What type of pricing plans does GoCo offer?

    GoCo has the following pricing plans:

    Free, Subscription

    Q. Does GoCo support mobile devices?

    GoCo supports the following devices:

    Android, iPhone

    Q. What other apps does GoCo integrate with?

    GoCo integrates with the following applications:

    Gusto, QuickBooks, QuickBooks Payroll, Slack, Slack

    Q. What level of support does GoCo offer?

    GoCo offers the following support options:

    Knowledge Base, Online Support, Phone Support