About GoCo
GoCo is an online human resources, benefits and payroll management system designed to help SMBs streamline their critical business operations. As well as providing solutions to simplify HR, benefits, compliance and payroll processes, GoCo also offers users personal support and advice from local benefits and payroll experts.
GoCo aims to simplify HR management by providing users with the tools to automate hiring, customize onboarding and generate reports. All employee and contractor information is easily accessible, organized and stored securely and conveniently in one place. This HR data is synced with payroll and benefit carriers, automatically updating any changes to all systems. To further increase HR efficiency, GoCo incorporates an employee self-servicing functionality. Team members can request personal, sick or vacation time-off as well as change payment or benefits information. GoCo integrates with Slack, enabling teams to communicate instantly and receive notifications about birthdays, holidays and colleagues on leave. With GoCo, users can generate customized reports in order to better understand changing headcount, team compensation and benefit costs.
Further to HR capabilities, GoCo assists users with benefits and payroll processes. GoCo supports all major insurance carriers, includes expert benefit support and allows users to compare benefit plans and enroll online. Users can implement their existing benefits as well as receive support in discovering new and better plans. GoCo simplifies payroll by connecting with all leading payroll providers, syncing newly hired employees, automatically removing terminated employees and automating the process of calculating benefit deductions. GoCo also offers a compliance management solution for tax, employment, benefits and PTO by digitally storing, organizing and verifying the compliance of tax forms and employment agreements. Most importantly, GoCo stores all data securely using bank-level encryption, security audits and professional security staff.
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Reviews
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- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
GoCo is great HR software for SMBs
Reviewed on 2021/02/03
Great ease of use. Enjoyable user experience. Never any weird errors.
Great ease of use. Enjoyable user experience. Never any weird errors.
Pros
Onboarding is super easy. I was all set before I walked in on my first day.
Cons
Nothing offhand. I hear that there are edge cases for our HR setup at the company that GoCo has trouble handling, but they aren't major.
Response from GoCo
Hi Wes,
Thank you so much for your review of GoCo! We are glad to hear that your onboarding process has been made easier. We also value your constructive feedback, and will pass it along to our team. Please do not hesitate to reach out to our team with questions or additional suggestions at any time.
Thank you!
- Aimie Y.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Streamlined and Efficient
Reviewed on 2023/10/10
Pros
Go Co has an intutive and user-friendly platform. It is easy for administrators and for employees to track their time and benefits.
Cons
GoCo is not as agile with changes to the program. We could use a two-part approval process for time track and that is not available at this time.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great useability
Reviewed on 2023/10/17
Pros
Very intuitive and easy to get into. UI is very simple which is a good thing.
Cons
Search function with filters would be nice to have for a company my size.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Goco is great!
Reviewed on 2023/10/11
Pros
I like the ease of the software and that anyone can learn to use it well.
Cons
Customer Service. We've had a hard time getting a hold of someone when we need help.
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great!
Reviewed on 2023/10/13
Pros
It's easy to use, keeps track of everything
Cons
I hate how the app quits our of no where the app is always crashing so I have to use my browser instead.
GoCo FAQs
Below are some frequently asked questions for GoCo.Q. What type of pricing plans does GoCo offer?
GoCo offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
We believe you shouldn’t have to change the way you work (or who you work with) just to use our technology. That’s why we build every feature with flexibility and customization in mind. Let us know what apps you need, and we’ll build a custom plan to fit your HR workflow. All plans include Onboarding, Employee Self-Service, and MagicDocs. We’ll customize the rest to fit your needs!
Q. Who are the typical users of GoCo?
GoCo has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does GoCo support?
GoCo supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does GoCo support mobile devices?
GoCo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GoCo integrate with?
GoCo integrates with the following applications:
15Five, 360Learning, ADP Workforce Now, Airtable, Asana, Basecamp, Box, Brex, Checkr, Confluence, Dayforce HCM, Dropbox Business, Emtrain, Evernote Teams, Expensify, Gmail, Google Calendar, Google Chat, Google Drive, Google Sheets, Google Workspace, Greenhouse, Gusto, Harvest, Human Interest, JazzHR, Jira, JumpCloud Directory Platform, Lessonly, Microsoft Outlook, Microsoft SharePoint, Notion, OneDrive, Paychex Flex, Pivotal Tracker, PlatinumHR, Process Street, Procore, QuickBooks Online Advanced, QuickBooks Payroll, QuickBooks Time, Remote, Replicon, SendGrid, Sendoso, Slack, Tracker I-9 Compliance, Trello, Twilio, Verified First, When I Work, Workable, Wrike, Zapier
Q. What level of support does GoCo offer?
GoCo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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