ShipHawk Overview
What is ShipHawk?
ShipHawk is a multi-carrier shipping software for high volume retailers, manufacturers, distributers and asset-based 3PLs (shippers). The platform is ideal for shippers with $500K or more in annual shipping spend looking to reduce shipping spend. ShipHawk allows customers to effectively select the right carriers and services during order fulfillment while using technology to eliminate manual tasks and inefficient processes.
ShipHawk Overview
Pricing
Pricing options
ShipHawk is a mid-market solution with pricing based on a few simple components: shipping volume, required integrations, required carriers/service providers and professional services. All customers have dedicated account management and guided implementation. The most popular plan is our "Pro" plan, starting at $30K annually.
ShipHawk Features
Media
ShipHawk Reviews
ShipHawk Reviews
ShipHawk is the best whiteglove and LTL aggregator out there with full API support
We run an online marketplace and we need to ship products and integrate all the results (pricing, tracking, delivery dates, etc.) into our system so that we can provide updates to our users, track them for our own book keeping, and follow up if things go wrong. UPS and FedEx were easy and reliable, but we also ship large irregular items that require whiteglove handling or crating.
Those items require working with much smaller, more specialized shipping partners that lack the technological infrastructure of a UPS and are very difficult to integrate with. We spent many dozens of hours of staff time each week on the phone with shipping companies and individual drivers trying to keep our transit information and ETA estimates updated and tracking down missing shipments.
ShipHawk abstracts all of that away and provides an API interface much closer to something like UPS, complete with status updates and all. Definitely a much easier, smoother, more scalable process for us.
Streamlined out shipping
Costs are down. Searching for shipments is easy and the search function is intuitive enough that even minor details on the order will bring up the correct results.
Great Company!
ShipHawk's customer service is great and they get the job done right!
They make it easy!
We have loved using the Shiphawk dashboard for getting quick quotes and booking our shipments across the US. It's nice to see a comparison of all the freight quotes, so we can make the decision based on our needs and our clients' needs. It's also a great organization tool for our business, seeing everything in one place.
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ShipHawk is the best whiteglove and LTL aggregator out there with full API support
Pros
ShipHawk does all the heavy lifting to get updated tracking information, negotiate rates, and work with shipping partners. That frees your own staff up to make your own product better instead of spending all their time on the phone with truck drivers scattered around the country. It also means that you only need to integrate with a single service (ShipHawk) rather than the dozens of specialized regional shippers out there. Better yet, ShipHawk provides a modern RESTful API and hides the fact that many of the smaller shippers still just ask you to email them spreadsheets.
Cons
There are many, many options involved in shipping something complex like a heavy bronze statue. What sort of packing job and materials should be used, what sort of machinery is necessary to load it onto and off of the truck, etc. Many of these are opaque and confusing unless you're familiar with the details and terminology of the shipping business. ShipHawk abstracts away some of these and is very responsive to questions and queries, which takes the sting out of this.
Streamlined out shipping
Costs are down. Searching for shipments is easy and the search function is intuitive enough that even minor details on the order will bring up the correct results.
Pros
This has been the single best change in our operations to date. Not only are we saving money, but the ability of every user to search any order in the system and find important details like tracking numbers is is very helpful.
User interface is simple, but very effective.
Searching for orders is easier than our previous system (UPS World Ship).
We are very happy with Shiphawk!
Cons
Like most software I use on a daily basis, I prefer to use a 'dark mode', which is easier on my eyes. So far I have not seen that this is available. Other than that, this is great shipping software.
Great Company!
ShipHawk's customer service is great and they get the job done right!
Response from ShipHawk
Thanks for the review Carl. The Customer Success team appreciates your positive feedback!
Revolutionize how you ship
Pros
Easy to use and simplifies your business
Cons
They are still building out their partnerships, so it doesnt quite get you everywhere for competitive pricing
They make it easy!
We have loved using the Shiphawk dashboard for getting quick quotes and booking our shipments across the US. It's nice to see a comparison of all the freight quotes, so we can make the decision based on our needs and our clients' needs. It's also a great organization tool for our business, seeing everything in one place.
Response from ShipHawk
Thank you Marlise for the great review! We've enjoyed working with your great company. We look forward to continue working with you.
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ShipHawk Pricing
ShipHawk Pricing
ShipHawk is a mid-market solution with pricing based on a few simple components: shipping volume, required integrations, required carriers/service providers and professional services. All customers have dedicated account management and guided implementation. The most popular plan is our "Pro" plan, starting at $30K annually.
ShipHawk is a mid-market solution with pricing based on a few simple components: shipping volume, required integrations, required carriers/service providers and professional services. All customers have dedicated account management and guided implementation. The most popular plan is our "Pro" plan, starting at $30K annually.
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ShipHawk Features
ShipHawk Features
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Categories
Categories
Additional information for ShipHawk
Additional information for ShipHawk
Key features of ShipHawk
- API
- Activate personalized negotiated rates
- Air shipping
- Automated booking & dispatch
- Automatic rate selection
- Best carrier recommendations
- Bills of lading
- Booking
- Carrier performance
- Cost calculations
- Dashboard
- Decision support
- Document creation
- Document management
- Freight rating
- Freight shipping
- Ground shipping
- Historical shipping data
- LTL management
- Label generation
- Multi-modal
- Network of over 200 delivery options
- Optional accessorials and insurance
- Parcel shipping
- Quotes / estimates
- RESTful API, available at http://docs.shiphawk.com
- Rate management
- Real-time status updates
- Reconciliation
- Shipment tracking
- Shipping details
- Warehouse management
- Waybills
Benefits
ShipHawk FAQs
ShipHawk FAQs
Below are some frequently asked questions for ShipHawk.
Q. What type of pricing plans does ShipHawk offer?
ShipHawk offers the following pricing plans:
Starting from: US$12 000,00/year
Pricing model: Subscription
Free Trial: Not Available
ShipHawk is a mid-market solution with pricing based on a few simple components: shipping volume, required integrations, required carriers/service providers and professional services. All customers have dedicated account management and guided implementation. The most popular plan is our "Pro" plan, starting at $30K annually.
Q. What are the main features of ShipHawk?
ShipHawk offers the following features:
- API
- Activate personalized negotiated rates
- Air shipping
- Automated booking & dispatch
- Automatic rate selection
- Best carrier recommendations
- Bills of lading
- Booking
- Carrier performance
- Cost calculations
- Dashboard
- Decision support
- Document creation
- Document management
- Freight rating
- Freight shipping
- Ground shipping
- Historical shipping data
- LTL management
- Label generation
- Multi-modal
- Network of over 200 delivery options
- Optional accessorials and insurance
- Parcel shipping
- Quotes / estimates
- RESTful API, available at http://docs.shiphawk.com
- Rate management
- Real-time status updates
- Reconciliation
- Shipment tracking
- Shipping details
- Warehouse management
- Waybills
Q. Who are the typical users of ShipHawk?
ShipHawk has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does ShipHawk support?
ShipHawk supports the following languages:
English
Q. What type of pricing plans does ShipHawk offer?
ShipHawk has the following pricing plans:
Subscription
Q. Does ShipHawk support mobile devices?
We do not have any information about what devices ShipHawk supports
Q. What other apps does ShipHawk integrate with?
ShipHawk integrates with the following applications:
3PL Warehouse Manager, Celigo, Magento Commerce, NetSuite, Peoplevox, Shopify
Q. What level of support does ShipHawk offer?
ShipHawk offers the following support options:
Online Support, Phone Support, Knowledge Base, Video Tutorials, FAQs
We run an online marketplace and we need to ship products and integrate all the results (pricing, tracking, delivery dates, etc.) into our system so that we can provide updates to our users, track them for our own book keeping, and follow up if things go wrong. UPS and FedEx were easy and reliable, but we also ship large irregular items that require whiteglove handling or crating.
Those items require working with much smaller, more specialized shipping partners that lack the technological infrastructure of a UPS and are very difficult to integrate with. We spent many dozens of hours of staff time each week on the phone with shipping companies and individual drivers trying to keep our transit information and ETA estimates updated and tracking down missing shipments.
ShipHawk abstracts all of that away and provides an API interface much closer to something like UPS, complete with status updates and all. Definitely a much easier, smoother, more scalable process for us.