Web-based Order Management system integrated with QuickBooks
5/5 (19 reviews)Now Commerce is a web based order management system for manufacturers, wholesalers, and distributors. The software offers a B2B online ordering system and customer portal that is integrated with QuickBooks. The application helps create an online sales experience with 24/7 access to product pricing, inventory levels, and account history.
Now Commerce helps sellers present customized packages to customers based on their past purchases. The sales orders received online are automatically entered in QuickBooks to generate invoices. The software provides real-time updates to sellers about product inventory levels and allows sellers to reduce or increase prices of specific products based on stock available. The tool helps sellers monitor customer activity on the portal and checks the number of products shipped to each customer. Businesses can also keep track of the products returned by customers, as well as their reasons for returning it.
Now Commerce lets sellers create custom order entry forms using their own logo and colors. The software offers a rep portal for salespeople, that provides information and insights on sales activities. The rep portal integrates with warehousing systems and can support multiple warehousing locations. The product’s order fulfillment feature allows sellers to share shipping information such as shipping date, tracking number, and shipping cost with customers and the sales team.
Now Commerce also provides consulting services to sellers on how to market their products and create sales campaigns that attract customers to their portal. Now Commerce customers can also avail the services of a dedicated account manager to help them use the software better.
Pros
It super simple to use, intuitive and clean - no double entry, mistake proof. What makes this product even better is the customer support that comes with it. I work with rep - have him on my speed dial and every time I needed help he had a solution.
Cons
I cannot really think of any flaws - every problem I had was solved quickly. Most of the stuff is intuitive. One thing that could be better is working with product in some sort of table to make importing and editing of multiple entries possible. But maybe it is - I just never asked.
Pros
Excellent Customer Service! We have been using this product since 2015, it is very convenient for our Customers and for our business. We rarely have any issues or problems, but if we do, someone is always there to help. Also there are so many ways to organize Items, Categories, give different Customers access only for specific Items, I truly like it!
Cons
I don't have anything to complaint about. I trust Nowcommerce everyday and really appreciate everything they are doing.
We work on a remote desktop. There aren't bumps in the software. Customer service is easy to reach via either email or phone.
Pros
The ease of use is seamless. About 500 orders come in via Now Commerce. They are processed easily and effortless.
Cons
If you're working on a remote desktop, minimize to only have 1 person keep it running in the background. We've had up to 3 at one time, but it's not optimal. It slows the process of uploading the orders into QB.
Pros
It saved us a ton of time on order entry since customers could enter their own wholesale orders directly into the portal. This also cut down on the chance for us to make an error since they got to choose exactly what they wanted from our store. The setup wasn't too tough and once things are set up you'll probably wonder why you waited so long to stop messing with spreadsheets and emails.
Cons
Since QuickBooks Enterprise (desktop version) is a bit limited in how integrated it can be with other software, there are still some limitations to what you can do. But there's almost always a workaround and once it's set up, everything just works.
Customer service very helpful and walk you through any areas you want to change or update.
Customer appreciate the 24/7 access to place orders and check on inventory
Reps appreciate seeing real time results and inventory availability
Pros
Time saved entering orders into system and accuracy of entries.
Cons
Nothing of note easy to use.............
Rep Portal: $100/month
Fulfillment: $150/month (Requires one-time set-up fee of $900)
Customer Portal: $200/month
• Now Commerce allows customers to browse through product pages, track shipments, manage invoices, check order statuses and estimated delivery time.
• The application provides a price optimization feature that modifies product prices based on demand, supply, and inventory levels.
• The tool allows sellers to check the shipping status of products, view pending orders, manage account information and also view customer account histories.
• Now Commerce’s sales rep portal allows salespersons to create orders, view real-time inventory, send mobile alerts to customers, print sales receipts, and calculate net sales in a day.
• The rep portal can be accessed by salespeople using mobile devices to manage sales, check inventory, and review product information when on the move.
Below are some frequently asked questions for Now Commerce.
Now Commerce offers the following pricing plans:
Starting from: US$100,00/month
Pricing model: Subscription
Free Trial: Available
Rep Portal: $100/month
Fulfillment: $150/month (Requires one-time set-up fee of $900)
Customer Portal: $200/month
Now Commerce offers the following features:
Now Commerce has the following typical customers:
Mid Size Business, Small Business
Now Commerce supports the following languages:
English
Now Commerce has the following pricing plans:
Subscription
We do not have any information about what devices Now Commerce supports
Now Commerce integrates with the following applications:
QuickBooks, QuickBooks, QuickBooks Online
Now Commerce offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Offering seamless B2B experience to my clients. That is exactly what this software does, nothing more, nothing less. It does not have it - you do not need it. If you need it - you are doing it wrong:)