eClincher

eClincher

Social media management tool for marketing and support

4.7/5 (201 reviews)

eClincher Overview

eClincher offers a complete social media marketing and customer support tool. The tool allows users to manage all of their social media accounts in one place. Main features: scheduling posts, publishing automation, engagement with social inbox and live social feeds, content curation, keywords and hashtags monitoring, analytics dashboard and reports, mobile app, and much more. eClincher is designed for businesses, brands, marketing agencies, social media managers, and enterprises. Agencies can manage multiple clients with a single eClincher account.

Social posts can be scheduled to multiple social accounts, profiles, pages, and groups. Publishing automation includes Auto Post with queues and Auto Post with RSS feeds. Auto Post queues is a great way to automatically recycle content or publish it once, without the need of scheduling. This allows users to maintain an active social media presence and gain exposure without requiring a constant stream of fresh new content and constant scheduling.
Auto Post with RSS feeds allows users to connect any RSS or Atom feeds and automatically publish its content to all your social media accounts. Multiple queues can be created for each social channel for a different content categories or topics.

eClincher also allows users to create monitoring feeds to track keywords and hashtags. A great way to identify new leads, track competitors’ activity, discover trends, monitor brand mentions, and much more.
Finding content is easy. Simply add content curation feeds using any keyword or search terms and share it with your audiences. RSS feeds can also be added for finding and sharing content. Notifications, messages, new followlers, and comments from all social media accounts are collected in a unified inbox, with a notification counter to show users the total number of messages and notifications when they login, filtering by account and notification type, keyword search, and tag creation for organizing notifications and messages.
eClincher also includes a live analytics dashboard, with the option to connect Google Analytics accounts, giving users real-time insights into follower trends, brand mentions, post performance, website traffic, referral domains, and more. Users can customize the dashboard to always shows the analytics graphs they are most interested in, and posts which have performed well can be reposted directly from within the analytics view.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, French, Portuguese

eClincher Reviews

Overall rating
4.7/5
94% positive reviews
158
Excellent
30
Very good
12
Average
0
Poor
1
Terrible
Colin M.

eClincher - Easy to use tool for all your Social Media Management accounts

Used Daily for 6-12 months
Reviewed on 2018/12/28
Review Source: Capterra

We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class.

eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts.

Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI.

Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity.

Overall a useful productivity tool for social media marketing that offers real value for money.

Pros

eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value.

Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house.

The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select.

eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to).

One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons

While easy enough to use, eClincher probably wouldn't win many design awards for the UI.

Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this.

There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well.

Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Christmas D.

An amazing social media manager with quality support

Used Daily for 1+ year
Reviewed on 2017/01/23
Review Source: Capterra

As a social media manager, Eclincher's ease of use across multiple social media networks has exponentially expanded my company's social media presence. It's extremely user-friendly for the novice and timid. Learning tools provided was a breeze to get through, especially the training videos. The Software provided completely compliments its app version to be mobile via multiple devices. So, when I need to be on the road jumping on my iPhone or iPad is easy to stay engaged as well as DM, block, follow, unfollow, etc. When I'm out in the field I can easily post or schedule content in seconds. A major brownie point for my team is the quality support received. It's easy to contact via online chat, email, phone, skype you name it. They have consistently been available to help with your every question and suggestion.

They continue to improve this already amazing product. The price for service and support is invaluable.

Pros

At the moment of inspiration I can easily schedule a post without having to run to the office or grab my laptop. I can do everything via mobile device.

Cons

I can't seem to automate messages when my social media audience has a new follower or makes a comment etc.

Response from eClincher

Hi Chrismas,
Thank you for the Capterra review - we love it!

If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page:

https://www.facebook.com/eClincher/reviews

Thank you so much,
The eClincher Team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ryan S.

An excellent all-in-one Social Media management tool - worth the money

Used Weekly for 1+ year
Reviewed on 2017/01/28
Review Source: Capterra

I have been using the tool for over a year. I sought an all-in-one, and am on a budget. I have not been disappointed. That said, the competition evolves all the time and eClincher has to stay ahead of the game.

The Support team have always been superb. Responsive, knowledgeable and always helpful. Thanks for looking after your loyal fans as we spread the word to help grow the family. I've recommended the tool to several people this year already.

Pros

Basic plan offers a serious powerhouse of tools with great number of social platform integrations.

The Canva and Pocket integrations are awesome.

I do love the Unified Inbox feature.

Cons

Dearly want to be able to add 1 team member in the basic plan - it's not worth paying double for that feature.

Would also like Edgar or Smarterqueue category feature to make content library management and scheduling easier.

The UI is functional but not pretty and font sizes are challenging to read. As a time-poor person who looks after social media for a couple of businesses, I need intuitive tools with a slick, user-centric interface.

Response from eClincher

Thank you for the detail feedback. We really appreciate your time & thoughts!

Please note that we plan a major UI facelift (mostly in analytics&reporting) in the coming 1-2 weeks. We also plan to release Chrome/Firefox browser extension :-)

Can you please reach out to our support team regarding additional team member? We will sort it out for you.

Have a great weekend!
Tal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Don P.

A Review of eClincher

Used Daily for 1-5 months
Reviewed on 2017/01/27
Review Source: Capterra

I've been using eClincher for several months now. Although I have used Hootsuite to manage my social media platforms for several years and have been, for the most part, happy with it, I always enjoy reading about and, where possible, trying different software to see how it meets my needs. And I must say that eClincher does an admirable job, so much so that I am now using it in conjunction with Hootsuite. The dashboard is easy to navigate and facilitates posting on all of your social media platforms as well as keeping track of new followers, mentions, and other notifications in your inbox. Customer service has been stellar and I've even had the opportunity to exchange messages with the company's CEO regarding issues/wish list, which isn't possible at many organizations. The one thing missing that I use all the time in Hootsuite is the AutoSchedule feature, which the CEO tells me is under development. it is worth it.

Pros

In addition to what I wrote on the previous page, I like that Canva enables you to visually enhance your communication and that it is easy to curate content through the available Pocket and Feedly platforms.

Cons

I miss the AutoSchedule feature, which I use in Hootsuite all the time. The CEO tells me that it is under development. I'm also not quite sure what the queus are about or how to most effectively use them.

Response from eClincher

Hi Don,

Thank you for the Capterra review - we love it!

If it is not too much to ask, we would appreciate if you can write a similar review on Facebook eClincher review page:

https://www.facebook.com/eClincher/reviews

Thank you so much,
The eClincher Team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Ifeoma O.

All our social media needs are covered.

Used Daily for 1+ year
Reviewed on 2018/07/09
Review Source: Capterra

Pros

I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher.
In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow.
The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons

Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

eClincher Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $49/month - 1 user, 15 social profiles.

Premier: $99/month - 1 user + 2 team members, 30 social profiles.

Agency (10 brands/clients): $199/month - 1 user + 5 team members, 10 social profiles per brand.

Large Agencies/Corporations: Contact eClincher for pricing.

20% discount for annual plans, and 25% discount for non-profit organizations.

eClincher Features

  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Third Party Integration

  • A/B Testing
  • API
  • Data Import/Export
  • Drag & Drop Interface

Additional information for eClincher

Key features of eClincher

  • Analytics charts & reports
  • Auto-post & content recycling
  • Bulk upload
  • Content curation feeds
  • Custom search feeds
  • Draft posts
  • Image library
  • Live analytics dashboard
  • Multi-channel management
  • Periodic data backups
  • Planned post calendar
  • Post queue
  • Post scheduling
  • RSS feeds
  • Real-time monitoring
  • URL shortener
  • Unified social inbox
  • User roles & permissions management

Benefits

  • Social media posts, tweets, and pins can be scheduled for publishing at a later time across multiple social media accounts, pages, profiles, and groups. Users can view all scheduled posts in a smart calendar or in a list view, with day, week, and month views.

  • Publishing Automation: Users can add existing content to post queues, individually or in bulk, for it to be automatically published according to a weekly schedule, allowing users to reuse content without manual reposting.

  • Unified social inbox: All notifications and messages from every social channel are collected in a single unified inbox, and users can tag, search, and filter items, and customize the inbox by selection which notifications or accounts to display.

  • Many integrations like Sniply, Bitly, Animated gifs, free stock images, and Canva which allows users to create custom images to add to their posts using pre-sized templates.

  • Social analytics, such as follower trends, brand mentions, and post performance, can be viewed in real time, and users can also connect their Google Analytics accounts to track key website metrics including traffic sources and the amount of time visitors spent on the site.

  • eClincher FAQs

    Below are some frequently asked questions for eClincher.

    Q. What type of pricing plans does eClincher offer?

    eClincher offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required.

    Basic: $49/month - 1 user, 15 social profiles.

    Premier: $99/month - 1 user + 2 team members, 30 social profiles.

    Agency (10 brands/clients): $199/month - 1 user + 5 team members, 10 social profiles per brand.

    Large Agencies/Corporations: Contact eClincher for pricing.

    20% discount for annual plans, and 25% discount for non-profit organizations.

    Q. What are the main features of eClincher?

    eClincher offers the following features:

    • Analytics charts & reports
    • Auto-post & content recycling
    • Bulk upload
    • Content curation feeds
    • Custom search feeds
    • Draft posts
    • Image library
    • Live analytics dashboard
    • Multi-channel management
    • Periodic data backups
    • Planned post calendar
    • Post queue
    • Post scheduling
    • RSS feeds
    • Real-time monitoring
    • URL shortener
    • Unified social inbox
    • User roles & permissions management

    Q. Who are the typical users of eClincher?

    eClincher has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does eClincher support?

    eClincher supports the following languages:

    English, French, Portuguese

    Q. What type of pricing plans does eClincher offer?

    eClincher has the following pricing plans:

    Subscription

    Q. Does eClincher support mobile devices?

    eClincher supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does eClincher integrate with?

    eClincher integrates with the following applications:

    Amazon EC2, Google Analytics, Google Drive, LinkedIn, Office 365, Recurly, Twitter, Weebly, Zendesk, Zendesk Chat

    Q. What level of support does eClincher offer?

    eClincher offers the following support options:

    FAQs, Knowledge Base, Online Support, Video Tutorials