e-clincher

Social media management tool for marketing and support

4,7 /5 (215 reviews) Write a Review!

e-clincher Overview

What is e-clincher?

eclincher offers a complete social media marketing and customer support tool for marketing agencies and businesses. The tool allows users to manage all of their social media accounts in one place. Main features: scheduling posts, publishing automation, engagement with social inbox and live social feeds, content curation, keywords and hashtags monitoring, analytics dashboard and reports, mobile app, and 24/7 support. eclincher is designed for businesses, brands, marketing agencies, social media managers, and enterprises. Agencies can manage multiple clients with a single eclincher account.

Social posts can be scheduled to multiple social accounts, profiles, pages, and groups. Publishing automation includes Auto Post with queues and Auto Post with RSS feeds. Auto Post queues is a great way to automatically recycle content or publish it once, without the need of scheduling. This allows users to maintain an active social media presence and gain exposure without requiring a constant stream of fresh new content and constant scheduling.

Auto Post with RSS feeds allows users to connect any RSS or Atom feeds and automatically publish its content to all your social media accounts. Multiple queues can be created for each social channel for a different content categories or topics.

eclincher also allows users to create monitoring feeds to track keywords and hashtags. A great way to identify new leads, track competitors’ activity, discover trends, monitor brand mentions, and much more.
Finding content is easy. Simply add content curation feeds using any keyword or search terms and share it with your audiences. RSS feeds can also be added for finding and sharing content. Notifications, messages, new followers, and comments from all social media accounts are collected in a unified inbox, with a notification counter to show users the total number of messages and notifications when they login, filtering by account and notification type, keyword search, and tag creation for organizing notifications and messages.

eclincher also includes a live analytics dashboard, with the option to connect Google Analytics accounts, giving users real-time insights into follower trends, brand mentions, post performance, website traffic, referral domains, and more. Users can customize the dashboard to always show the analytics graphs they are most interested in, and posts which have performed well can be re-posted directly from within the analytics view.

e-clincher Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact eclincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.


e-clincher Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Portuguese

Media

Schedule and publish social media posts (compose, edit, calendar, use free stock images, edit links, edit images...)
Organize posts into queues and automate publishing to all social media accounts
Engage with unified social inbox. Manage conversations, comments, mentions, new followers, and more
Live social feeds and user profile information
Live analytics dashboard and white label customized reports
Engage and share posts from favorite live social feeds
Monitor keywords and mentions
Suggested Content feeds to find content to share using keywords and search terms
eClincher integrates with Canva, allowing users to create custom images for their social posts
Automatically publish new fresh content from any RSS feed
e-clincher video e-clincher screenshot: Schedule and publish social media posts (compose, edit, calendar, use free stock images, edit links, edit images...) e-clincher screenshot: Organize posts into queues and automate publishing to all social media accounts e-clincher screenshot: Engage with unified social inbox. Manage conversations, comments, mentions, new followers, and more e-clincher screenshot: Live social feeds and user profile information e-clincher screenshot: Live analytics dashboard and white label customized reports e-clincher screenshot: Engage and share posts from favorite live social feeds e-clincher screenshot: Monitor keywords and mentions e-clincher screenshot: Suggested Content feeds to find content to share using keywords and search terms e-clincher screenshot: eClincher integrates with Canva, allowing users to create custom images for their social posts e-clincher screenshot: Automatically publish new fresh content from any RSS feed

e-clincher Reviews

e-clincher Reviews

Overall rating
4,7
/
5
Excellent
170

Very good
32

Average
12

Poor
0

Terrible
1

Value for Money
4,7
Features
4,7
Ease of Use
4,6
Customer Support
4,8
94% recommended this app
Matt F.

Everything you need in a Social Tool, but no expensive price tag

Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.


Aly L.

Great timesaver so far

It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too and when others are hired to help manage the accounts (with the reviewing/approval process).


Jamie C.

Affordable, great customer service, lots of potential

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.

Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!


Cheyenne F.

Culturally, practically, and financially incredible social media management software

Simply put, I have never experienced better customer service anywhere for any software. If you don't know how to do something, they help you right away and even send custom, step-by-step instructions on how to get there. What happens if they don't have the feature? They look at adding it! They've added several of my suggestions over the last 8 months.


Jennifer G.

Best kept secret in social media management

We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!


Matt F.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Everything you need in a Social Tool, but no expensive price tag

Used Daily for 1-5 months
Reviewed on 2020/10/20
Review Source: Capterra

Very happy. Really easy to get setup. The support really helped in getting everything changed over. Don't have to sacrifice anything to get a better price.

Pros

Fits all my needs. Can post to Youtube, Instagram, Facebook, etc. all from a unified place.

Also, I was really happy to discover their auto queues. I haven't seen the tool before, but it seems unique. It allows you to have 50 old posts that are evergreen and recyclable to bridge the gaps in your social schedule.

They also have super comprehensive reporting to effectively identify stats and trend lines for how my social channels are doing and how they are doing relative to the competition. Was really helpful in determining trending topics my competitors were using frequently in their posts to help my brands build more high quality content.

Also, truly cutting edge being one of the only platforms I'm aware of that offers Tik Tok for Business which is great.

Cons

Can't post stories and carousels to Instagram without a push notification which is a little annoying, but I couldn't find any others that could, so I'm assuming its a technical limitation.

Response from eclincher

Hi Matt, thank you very much for taking the time to review your experience here at eclincher. We love that you love the UX/UI -- we wanted to focus on the capabilities and keep it simple yet elegant. We are elated we are giving you what your business needs especially as it pertains to competitor analysis! We will continue to push out capabilities that add value and create efficiencies in your day! P.s. We checked out your YouTube content and really enjoying your videos, so keep it up! Of course reach out to our team if you need anything at all 24/7. We thank you for your business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Aly L.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Great timesaver so far

Used Daily for 1-5 months
Reviewed on 2020/12/18
Review Source: Capterra

It saves a lot of time once you get the hang of it. I think it will prove helpful analytically too and when others are hired to help manage the accounts (with the reviewing/approval process).

Pros

No logging in and out of accounts or different managers as well as can post and schedule to all the social channels needed. Pretty intuitive and user-friendly. Monitoring accounts and interacting is also easier. Robust features I really like, for example ideal posting times. Integration was pretty darn simple.

Cons

Every now and then when selecting text to copy/paste or something, the message box freezes up and I have to remove that social account from the post and then just proceed with the others and do that one separately when done. And I wish you could see ideal posting times more easily.

Response from eclincher

Hi there Aly, Thank you so much for taking time to review your experience with eclincher. We appreciate your feedback and will continue striving for perfection! We want to communicate that we are developing an upgrade to the "best time to post" to make posting times easier for our #eclincherfam. Happy Holidays and Happy New Year!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jamie C.
Industry: Writing & Editing
Company size: Self Employed

Affordable, great customer service, lots of potential

Used Daily for 6-12 months
Reviewed on 2017/01/16
Review Source: Capterra

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.

Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros

Affordable, great customer service.

Cons

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive).

When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Response from eClincher

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Cheyenne F.
Industry: Public Relations & Communications
Company size: 2-10 Employees

Culturally, practically, and financially incredible social media management software

Used Daily for 6-12 months
Reviewed on 2020/10/30
Review Source: Capterra

Simply put, I have never experienced better customer service anywhere for any software. If you don't know how to do something, they help you right away and even send custom, step-by-step instructions on how to get there. What happens if they don't have the feature? They look at adding it! They've added several of my suggestions over the last 8 months.

Pros

The software is incredibly flexible. That, in tandem with the incredible customer service, has made me loyal (more on the customer services in the overall section). Not many platforms support GMB, which is a big deal for our customers. It quickly knocked out other big players for that very reason. The reporting is strong and there are basic competitor comparison features.

Cons

It's hard to find an actual con at this point because I haven't asked tech support (yet) to add the few things I wish were a little better. As an example, when I export my custom reports to PDF, they don't look very nice (typically 1 graph per page with a bunch of dead space). I could download them via CSV and design in Google Data Studio, but most customers don't care about that level of artistry. It would be a quality of life improvement to be able to preview a custom report PDF and make basic design/placement modifications to it.

Also, the customer-facing publishing review portal is basic, but it does everything I need. It would be that premier users could get custom URLs, improved visuals, and no indication of the eClincher platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer G.
Industry: Military
Company size: 501-1 000 Employees

Best kept secret in social media management

Used Daily for 1+ year
Reviewed on 2020/08/31
Review Source: Capterra

We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!

Pros

Tagging my top three reasons why I think ec is different than the noise.
1. The value I received in the amount of features that are offered for the price I paid.
2. Flexibility - With HMC, there are 49 locations across the country. So they allowed me to run a hub account w pub groups and the other locations as brands. They are changing this platform monthly to meet clients needs. If something doesn't work, they constantly are upgrading. They listen!
3. The 24/7 live customer support is AMAZING! Seriously, I've used some others and I get an email or something later and I've already given up. ec's customer success team coupled with their support team put me at ease if something wasn't working, if I wanted to suggest a new feature, or if I wanted to get more information on how to properly use a feature, or API limitations, etc.

This system is easy to use, has so many features to make life simpler, and really thinks through what the client needs in a social media platform. I did at least 15 demos of major social media companies and in the beginning eclincher wasn't in the running. In the end, they beat the big players because they listened to what we need and had a stellar product! If you're on the fence, go with eclincher - you won't be sorry! I think eclincher is best for companies with multiple brands, franchises, agencies, etc. They don't charge you the way the other guys do. Also, the inbox workflow is a game changer. I suggest a LIVE demo BEFORE you start a free trial!

Cons

I think the UI could be more colorful and intuitive, but it hasn't stopped me! You just need to spend time learning the system and asking for help when you need to.

Response from eclincher

Thank you Jennifer! We appreciate all your suggestions throughout your tenure and are really hoping you are loving some of the new features like post-customization by channel, Facebook location tagging, etc. Be on the lookout for some major updates in the coming months and as always do not hesitate to reach out if we can be there for you 24/7!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 215 user ratings
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e-clincher Pricing

e-clincher Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact eclincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact eclincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.

Value for Money
4,7/5
Based on 215 user ratings
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e-clincher Features

e-clincher Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,7/5
Based on 215 user ratings
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Categories

Additional information for e-clincher

Additional information for e-clincher

Key features of e-clincher

  • Analytics charts & reports
  • Auto-post & content recycling
  • Bulk upload
  • Content curation feeds
  • Custom search feeds
  • Draft posts
  • Image library
  • Live analytics dashboard
  • Multi-channel management
  • Periodic data backups
  • Planned post calendar
  • Post queue
  • Post scheduling
  • RSS feeds
  • Real-time monitoring
  • URL shortener
  • Unified social inbox
  • User roles & permissions management

Benefits

  • See a real-time color-coded visualization of all your posts published, scheduled, in draft, in approval, in queue, etc.

  • Increase productivity in dedicated workspaces for the brand(s) you manage with small or large teams through team collaboration internally with colleagues and externally with clients

  • Save hours each week creating, curating, and scheduling content with marketing automations built for marketers by marketers and integrations with apps you know and love (like Canva, Wave.video, Bitly, Sniply, Feedly, Pocket, & more!)

  • Actually calculate social media ROI with metrics that matter. You'll easily be able to stay consistent on your social channels, analyze your competitors or your performance, and grow your reach online.

  • Make company decisions faster with real-time performance of all your social efforts. Pivot your strategy to meet your company goals!

  • Monitor your brand reputation on social (or add-on reputation management for listening to your brand mentions, keywords, or phrases across the web, blogs, news articles, forums, & more!)

  • Social media posts, tweets, and pins can be scheduled for publishing now or at a later time across multiple social media accounts, pages, profiles, and groups. Users can view all scheduled posts in a smart calendar or in a list view, with day, week, and month views. You can even customize content for each social platform within the same screen!

  • Publishing Automation: Users can add existing content to post queues, individually or in bulk, for it to be automatically published according to a weekly schedule, allowing users to reuse content without manual reposting.

  • Unified social inbox: All notifications, interactions, & messages from every social channel are collected in a single unified inbox, and users can reply, tag, search, assign a team member, and/or filter items, and customize the inbox by selection which notifications or accounts to display. (Not to mention performance analytics for each team member inside the inbox)

  • Many integrations like Sniply, Bitly, Unsplash, Animated gifs, free stock images, Canva and Wave Video, which allows users to create custom images to add to their posts using pre-sized templates.

  • Social analytics, such as follower trends, brand mentions, and post performance, can be viewed in real time, and users can also connect their Google Analytics accounts to track key website metrics including traffic sources and the amount of time visitors spent on the site.

  • Investing in a social media management tool, means you're investing in our team too! You'll benefit any time you need award-winning support. We are 24/7, tireless, and here for YOU!

  • e-clincher FAQs

    e-clincher FAQs

    Below are some frequently asked questions for e-clincher.

    Q. What type of pricing plans does e-clincher offer?

    e-clincher offers the following pricing plans:

    Starting from: US$59,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required. Basic: $59/month - 1 user, 10 social profiles. Premier: $119/month - 3 users, 20 social profiles. Agency: $219/month - 6 users, 40 social profiles for unlimited brands. Large Agencies/Corporations: Contact eclincher for pricing. 15% discount for annual plans, and 15% discount for non-profit organizations.

    Q. What are the main features of e-clincher?

    e-clincher offers the following features:

    • Analytics charts & reports
    • Auto-post & content recycling
    • Bulk upload
    • Content curation feeds
    • Custom search feeds
    • Draft posts
    • Image library
    • Live analytics dashboard
    • Multi-channel management
    • Periodic data backups
    • Planned post calendar
    • Post queue
    • Post scheduling
    • RSS feeds
    • Real-time monitoring
    • URL shortener
    • Unified social inbox
    • User roles & permissions management

    Q. Who are the typical users of e-clincher?

    e-clincher has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does e-clincher support?

    e-clincher supports the following languages:

    English, French, Portuguese

    Q. Does e-clincher support mobile devices?

    e-clincher supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does e-clincher integrate with?

    e-clincher integrates with the following applications:

    Amazon EC2, Facebook, Google Analytics, Google Drive, LinkedIn, Microsoft 365, Microsoft Excel, Twitter, Weebly, Zendesk

    Q. What level of support does e-clincher offer?

    e-clincher offers the following support options:

    FAQs, Online Support, Video Tutorials, Knowledge Base