e-clincher

Social media management tool for marketing and support

4,7 /5 (208 reviews) Write a Review!

e-clincher Overview

What is e-clincher?

e-clincher offers a complete social media marketing and customer support tool. The tool allows users to manage all of their social media accounts in one place. Main features: scheduling posts, publishing automation, engagement with social inbox and live social feeds, content curation, keywords and hashtags monitoring, analytics dashboard and reports, mobile app, and 24/7 support. e-clincher is designed for businesses, brands, marketing agencies, social media managers, and enterprises. Agencies can manage multiple clients with a single e-clincher account.

Social posts can be scheduled to multiple social accounts, profiles, pages, and groups. Publishing automation includes Auto Post with queues and Auto Post with RSS feeds. Auto Post queues is a great way to automatically recycle content or publish it once, without the need of scheduling. This allows users to maintain an active social media presence and gain exposure without requiring a constant stream of fresh new content and constant scheduling.
Auto Post with RSS feeds allows users to connect any RSS or Atom feeds and automatically publish its content to all your social media accounts. Multiple queues can be created for each social channel for a different content categories or topics.

e-clincher also allows users to create monitoring feeds to track keywords and hashtags. A great way to identify new leads, track competitors’ activity, discover trends, monitor brand mentions, and much more.
Finding content is easy. Simply add content curation feeds using any keyword or search terms and share it with your audiences. RSS feeds can also be added for finding and sharing content. Notifications, messages, new followers, and comments from all social media accounts are collected in a unified inbox, with a notification counter to show users the total number of messages and notifications when they login, filtering by account and notification type, keyword search, and tag creation for organizing notifications and messages.

e-clincher also includes a live analytics dashboard, with the option to connect Google Analytics accounts, giving users real-time insights into follower trends, brand mentions, post performance, website traffic, referral domains, and more. Users can customize the dashboard to always show the analytics graphs they are most interested in, and posts which have performed well can be re-posted directly from within the analytics view.

e-clincher Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact e-clincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.


e-clincher Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Portuguese

Media

Schedule and publish social media posts (compose, edit, calendar, use free stock images, edit links, edit images...)
Organize posts into queues and automate publishing to all social media accounts
Engage with unified social inbox. Manage conversations, comments, mentions, new followers, and more
Live analytics dashboard and white label customized reports
Live social feeds and user profile information
Automatically publish new fresh content from any RSS feed
Engage and share posts from favorite live social feeds
Monitor keywords and mentions
Suggested Content feeds to find content to share using keywords and search terms
eClincher integrates with Canva, allowing users to create custom images for their social posts
e-clincher video e-clincher screenshot: Schedule and publish social media posts (compose, edit, calendar, use free stock images, edit links, edit images...) e-clincher screenshot: Organize posts into queues and automate publishing to all social media accounts e-clincher screenshot: Engage with unified social inbox. Manage conversations, comments, mentions, new followers, and more e-clincher screenshot: Live analytics dashboard and white label customized reports e-clincher screenshot: Live social feeds and user profile information e-clincher screenshot: Automatically publish new fresh content from any RSS feed e-clincher screenshot: Engage and share posts from favorite live social feeds e-clincher screenshot: Monitor keywords and mentions e-clincher screenshot: Suggested Content feeds to find content to share using keywords and search terms e-clincher screenshot: eClincher integrates with Canva, allowing users to create custom images for their social posts

e-clincher Reviews

e-clincher Reviews

Overall rating
4,7
/
5
Excellent
165

Very good
30

Average
12

Poor
0

Terrible
1

Value for Money
4,7
Features
4,7
Ease of Use
4,6
Customer Support
4,8
94% recommended this app
Ifeoma O.

All our social media needs are covered.


Jennifer G.

Best kept secret in social media management

We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!


Jamie C.

Affordable, great customer service, lots of potential

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.

Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!


Colin M.

eClincher - Easy to use tool for all your Social Media Management accounts

We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class.

eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts.

Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI.

Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity.

Overall a useful productivity tool for social media marketing that offers real value for money.


Brian A.

Good value for integrated social media management.

The UI takes a bit of getting used to but once your comfortable with it, it's pretty easy to manage multiple accounts. Support is very responsive and is keen to listen to suggestions for improvement in the program.


Ifeoma O.
Company size: 1 001-5 000 Employees

All our social media needs are covered.

Used Daily for 1+ year
Reviewed on 2018/07/09
Review Source: Capterra

Pros

I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher.
In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow.
The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons

Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jennifer G.
Industry: Military
Company size: 501-1 000 Employees

Best kept secret in social media management

Used Daily for 1+ year
Reviewed on 2020/08/31
Review Source: Capterra

We have increased social ROI tenfold. We have increased productivity exponentially, while just saving massive amounts of time. When I needed help they were there -- gave me peace of mind. Lastly, they were and are flexible to our needs with a great pricing structure. We kind of operate from a social media standpoint like an agency... so connecting all the platforms we are on was difficult with other services and the amount of profiles I needed would have been astronomical with another service -- ec was really flexible. I truly love the competitor analysis, the cross-channel analytics, automation with queues & RSS feeds, the visual calendar and IG grid planning, and the Canva + Wave integration. They keep bringing solutions -- I'm excited!

Pros

Tagging my top three reasons why I think ec is different than the noise.
1. The value I received in the amount of features that are offered for the price I paid.
2. Flexibility - With HMC, there are 49 locations across the country. So they allowed me to run a hub account w pub groups and the other locations as brands. They are changing this platform monthly to meet clients needs. If something doesn't work, they constantly are upgrading. They listen!
3. The 24/7 live customer support is AMAZING! Seriously, I've used some others and I get an email or something later and I've already given up. ec's customer success team coupled with their support team put me at ease if something wasn't working, if I wanted to suggest a new feature, or if I wanted to get more information on how to properly use a feature, or API limitations, etc.

This system is easy to use, has so many features to make life simpler, and really thinks through what the client needs in a social media platform. I did at least 15 demos of major social media companies and in the beginning eclincher wasn't in the running. In the end, they beat the big players because they listened to what we need and had a stellar product! If you're on the fence, go with eclincher - you won't be sorry! I think eclincher is best for companies with multiple brands, franchises, agencies, etc. They don't charge you the way the other guys do. Also, the inbox workflow is a game changer. I suggest a LIVE demo BEFORE you start a free trial!

Cons

I think the UI could be more colorful and intuitive, but it hasn't stopped me! You just need to spend time learning the system and asking for help when you need to.

Response from eclincher

Thank you Jennifer! We appreciate all your suggestions throughout your tenure and are really hoping you are loving some of the new features like post-customization by channel, Facebook location tagging, etc. Be on the lookout for some major updates in the coming months and as always do not hesitate to reach out if we can be there for you 24/7!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jamie C.
Industry: Writing & Editing
Company size: Self Employed

Affordable, great customer service, lots of potential

Used Daily for 6-12 months
Reviewed on 2017/01/16
Review Source: Capterra

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses.

Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros

Affordable, great customer service.

Cons

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive).

When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Response from eClincher

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Colin M.
Industry: Information Technology & Services
Company size: 2-10 Employees

eClincher - Easy to use tool for all your Social Media Management accounts

Used Daily for 6-12 months
Reviewed on 2018/12/28
Review Source: Capterra

We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class.

eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts.

Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI.

Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity.

Overall a useful productivity tool for social media marketing that offers real value for money.

Pros

eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value.

Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house.

The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select.

eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to).

One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons

While easy enough to use, eClincher probably wouldn't win many design awards for the UI.

Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this.

There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well.

Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Brian A.
Industry: Marketing & Advertising
Company size: Self Employed

Good value for integrated social media management.

Used Daily for 1+ year
Reviewed on 2020/02/23
Review Source: Capterra

The UI takes a bit of getting used to but once your comfortable with it, it's pretty easy to manage multiple accounts. Support is very responsive and is keen to listen to suggestions for improvement in the program.

Pros

Ability to schedule and recycle existing content is great. Consolidated inbox makes it easy to respond in one place regardless of social platform source. You can monitor hashtag feeds, add your own and get suggested content. All in all, a solid option for SMM and expect it to only get better.

Cons

Inability to drag/drop scheduled events on the publishing calendar. Rescheduling an already scheduled post requires manually deleting each scheduled date. Support says upgrades to address both of these are in development.

Response from e-clincher

Hi Brian, thanks for the great review. I do want to point your attention that our visual calendar was updated recently and you can drag and drop posts, create multi or single posts, see real time recommended best time to post within the calendar (per social channel). We also added a live feed from various media libraries where you can start a post by selecting an image. Post editor and all other functions are integrated in the calendar where you can basically manage all scheduling and publishing just like in the past. Please do check it out, and let us know what you think, appreciate your feedback. Sincerely. Oded and the e-clincher team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 208 user ratings
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e-clincher Pricing

e-clincher Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact e-clincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.

14-day free trial, no credit card required.

Basic: $59/month - 1 user, 10 social profiles.

Premier: $119/month - 3 users, 20 social profiles.

Agency: $219/month - 6 users, 40 social profiles for unlimited brands.

Large Agencies/Corporations: Contact e-clincher for pricing.

15% discount for annual plans, and 15% discount for non-profit organizations.

Value for Money
4,7/5
Based on 208 user ratings
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e-clincher Features

e-clincher Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,7/5
Based on 208 user ratings
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Categories

Additional information for e-clincher

Additional information for e-clincher

Key features of e-clincher

  • Analytics charts & reports
  • Auto-post & content recycling
  • Bulk upload
  • Content curation feeds
  • Custom search feeds
  • Draft posts
  • Image library
  • Live analytics dashboard
  • Multi-channel management
  • Periodic data backups
  • Planned post calendar
  • Post queue
  • Post scheduling
  • RSS feeds
  • Real-time monitoring
  • URL shortener
  • Unified social inbox
  • User roles & permissions management

Benefits

  • Social media posts, tweets, and pins can be scheduled for publishing at a later time across multiple social media accounts, pages, profiles, and groups. Users can view all scheduled posts in a smart calendar or in a list view, with day, week, and month views.

  • Publishing Automation: Users can add existing content to post queues, individually or in bulk, for it to be automatically published according to a weekly schedule, allowing users to reuse content without manual reposting.

  • Unified social inbox: All notifications and messages from every social channel are collected in a single unified inbox, and users can reply, tag, search, and filter items, and customize the inbox by selection which notifications or accounts to display.

  • Many integrations like Sniply, Bitly, Unsplash, Animated gifs, free stock images, Canva and Wave Video, which allows users to create custom images to add to their posts using pre-sized templates.

  • Social analytics, such as follower trends, brand mentions, and post performance, can be viewed in real time, and users can also connect their Google Analytics accounts to track key website metrics including traffic sources and the amount of time visitors spent on the site.

  • e-clincher FAQs

    e-clincher FAQs

    Below are some frequently asked questions for e-clincher.

    Q. What type of pricing plans does e-clincher offer?

    e-clincher offers the following pricing plans:

    Starting from: US$59,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required. Basic: $59/month - 1 user, 10 social profiles. Premier: $119/month - 3 users, 20 social profiles. Agency: $219/month - 6 users, 40 social profiles for unlimited brands. Large Agencies/Corporations: Contact e-clincher for pricing. 15% discount for annual plans, and 15% discount for non-profit organizations.

    Q. What are the main features of e-clincher?

    e-clincher offers the following features:

    • Analytics charts & reports
    • Auto-post & content recycling
    • Bulk upload
    • Content curation feeds
    • Custom search feeds
    • Draft posts
    • Image library
    • Live analytics dashboard
    • Multi-channel management
    • Periodic data backups
    • Planned post calendar
    • Post queue
    • Post scheduling
    • RSS feeds
    • Real-time monitoring
    • URL shortener
    • Unified social inbox
    • User roles & permissions management

    Q. Who are the typical users of e-clincher?

    e-clincher has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does e-clincher support?

    e-clincher supports the following languages:

    English, French, Portuguese

    Q. What type of pricing plans does e-clincher offer?

    e-clincher has the following pricing plans:

    Subscription

    Q. Does e-clincher support mobile devices?

    e-clincher supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does e-clincher integrate with?

    e-clincher integrates with the following applications:

    Amazon EC2, Facebook, Google Analytics, Google Drive, LinkedIn, Microsoft 365, Recurly, Twitter, Weebly, Zendesk

    Q. What level of support does e-clincher offer?

    e-clincher offers the following support options:

    FAQs, Online Support, Video Tutorials, Knowledge Base