Unily Overview

What is Unily?

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Across the enterprise, wherever people are and whatever they do, we connect and unite them, their productivity applications and the knowledge they need and want, together in a central, meaningful, digital experience.

Unily Overview

Pricing

Starting from
US$4 995,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.


Unily Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 20 others, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot: Unily screenshot:

Unily Reviews

Unily Reviews

Overall rating
4,5
/
5
Excellent
12

Very good
6

Average
0

Poor
0

Terrible
1

Value for Money
4,2
Features
4,1
Ease of Use
4,5
Customer Support
4,3
95% recommended this app
Janine W.

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge...

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.


Jim D.

Unily - Changing the face of our Company-wide intranet

Generally the experience has been a good one, although things have been slower to progress due to some misunderstandings on both sides regarding Unily's full capabilities vs our business priorities as well as a number of technical issues. That said, we have not made our 'go live' journey particularly easy since we have had to change our phased launch plan to a more immediate solution in order to support employees through the Coronavirus challenges, whilst preparing ourselves for a large acquisition and going through some significant business transformation. This means that currently we have created three extranets to help manage different user experiences and whilst it has worked well, it has led to a few complex technical issues which have taken Unily a while to iron out. In the longer term we hope to reduce these down to one 'global intranet' so I believe our future Unily experience will be considerably smoother.


Tara C.

Extremely Disappointed

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over.


Mikaël G.

The Adecco Group experience with Unily

Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily!


Laura L.

An easy an extremely configurable out-of-the-box product that continues to grow with us!

Our Customer Success Managers helped us and guided us through the whole set-up process: from
the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features.


Janine W.
Industry: Oil & Energy
Company size: 1 001-5 000 Employees

It is easy to adopt Unily as an enabling technology to facilitate enterprise knowledge management

Used Daily for 6-12 months
Reviewed on 2017/10/11
Review Source: Capterra

Improved internal communications via ability to publish news stories, personal insights and social discussions. Sophisticated expertise location via people directory, profiles, skills metadata, search. Functionality to build portals to support communities of practice. Centralised area to connect the global enterprise and reduce silos. Notifications help reduce email. Gamification to increase engagement and recognition. Essentially the software has provided us with a platform that enables knowledge sharing and collaboration. We are on the way to reducing email traffic, and reliance on shared drives for document management.

Pros

Flexibility of functionality to build sites and integrate with SharePoint to support communities of practice. Supports expertise location through the people directory, profiles and Insights feature. It looks great and can be branded. So easy to use through drag and drop widgets and an intuitive CMS. Straightforward to administrate via permission control. The user experience is seamless; navigate through metadata, dedicated areas for different features such as links, news, documents, social channels, and search is powerful. User support is fantastic, Brightstarr support their customers every step of the way. Overall, my aim was to implement a technology that would be a mechanism to support knowledge sharing, collaboration, communication and ultimately be the foundation of our digital workplace through integration with Office 365. Unily does all of that!

Cons

I rely heavily on metadata to drive the search, navigation and tagging in Unily. Unily metadata is driven from the SharePoint term store, which is excellent because I only need to manage one term store and it synchronises overnight to Unily. It would be good if the synchronisation was more frequent; instead we just plan for the overnight synchronisation. The Unily metadata feature is superb however at times, it has been tricky to get the balance right when building the term store to suit both the Unily and SharePoint environments. Don't get me wrong, it is not a problem - thanks to support from Brightstarr, I have now set it up correctly for both systems. The metadata aspect just needed extra attention during set up and I had to adjust my thinking a little in terms of how I set up my SharePoint term store. If metadata is not your thing, rely on the experts at Brightstarr!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jim D.
Industry: Financial Services
Company size: 1 001-5 000 Employees

Unily - Changing the face of our Company-wide intranet

Used Daily for 1+ year
Reviewed on 2020/09/07
Review Source: Capterra

Generally the experience has been a good one, although things have been slower to progress due to some misunderstandings on both sides regarding Unily's full capabilities vs our business priorities as well as a number of technical issues. That said, we have not made our 'go live' journey particularly easy since we have had to change our phased launch plan to a more immediate solution in order to support employees through the Coronavirus challenges, whilst preparing ourselves for a large acquisition and going through some significant business transformation. This means that currently we have created three extranets to help manage different user experiences and whilst it has worked well, it has led to a few complex technical issues which have taken Unily a while to iron out. In the longer term we hope to reduce these down to one 'global intranet' so I believe our future Unily experience will be considerably smoother.

Pros

In general the CMS is straightforward and intuitive to use and enables the administrator to create inclusive, consistent, eye catching and engaging content relatively quickly and easily. Our digital marketing team use Umbraco for a lot of their web development work and the CMS is very similar so was relatively easy for various developers to pick up. I really like the native video hosting application and built in media library.

Cons

The document management tools are limited and don't support early versions of SharePoint (we currently have 2013) - only the Online solution. It is fine for storing documents but unless the Global Search is initiated it's not the easiest method of locating a document when you have a lot of document content on the site. The document preview is useful but can be confusing for the user as you then have to download the document in order to activate any hyperlinks in the document. Also, some tools I would have expected to be standard when we first signed up have only appeared in the last few months and are not as good as some competitor tools, especially 'Forms' for conducting surveys. The SurveyMonkey application is far more intuitive and easy to use than the Unily solution. It would also be nice to have a live poll widget available so that as users cast their votes for something on the home page the display updates in real time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tara C.
Industry: Biotechnology
Company size: 51-200 Employees

Extremely Disappointed

Used Weekly for 1-5 months
Reviewed on 2019/08/13
Review Source: Capterra

I have launched websites before and never worked with a CMS this glitchy. We frequently experience issues with basic functionality. Although we have a designated support team of a project manager and tech specialist, the help we receive for these problems is inconsistent. Sometimes they are able to get back to us right away, and other times there's radio silence and we have to follow up. Over the past 8 weeks we have submitted over a dozen "support tickets" because of the simple technical issues that keep popping up. We are extremely disappointed. The online reviews of Unily are stellar but our experience has been a nightmare. I would definitely not recommend this product and I wish we could go back and select another option, but now we've done so much work on this that there's no way we can start over.

Pros

We liked that the software was (supposedly) customizable to our needs and synced with Sharepoint. We also liked that the company provided personalized tech support.

Cons

-The CMS is extremely glitchy, unreliable, and prone to "bugs"
-The Sharepoint/Unily software syncing was extremely difficult
-We had to figure out many of these glitches ourselves, with very light support from Unily
-The dozens of technical issues resulted in our delaying launch of our website by two extra months

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Mikaël G.
Industry: Human Resources
Company size: 10 000+ Employees

The Adecco Group experience with Unily

Used Daily for 2+ years
Reviewed on 2020/09/16
Review Source: Capterra

Unily have provided us exactly what we were looking for our Digital Workplace: Connecting our employees through their In-house social network, integrating office 365 features in one place, bringing a powerful search engine across Office 365 and empowering our colleagues to take the floor through insights and news. The last but not least: We achieved this in less than 3 months! The Adecco Group is now leveraging of an amazing and powerful communication and collaborative tool in addition to a skilled and committed team. We made the digital transformation happened thanks to Unily!

Pros

The in-house social network is straight forward which makes the difference to increase the adoption of our users across the company.

Cons

AI could be brought to personalize content and experience. A digital workplace in 2020 must be personalized to get relevant content at a glance.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Laura L.
Industry: Business Supplies & Equipment
Company size: 1 001-5 000 Employees

An easy an extremely configurable out-of-the-box product that continues to grow with us!

Used Daily for 6-12 months
Reviewed on 2020/09/17
Review Source: Capterra

Our Customer Success Managers helped us and guided us through the whole set-up process: from
the kick-off workshop, including the design labs, training, technical requirements, integration with Office 365 - all the way up to launch. After the launch, our Customer success manager continues to stay with us on our journey as we look to upgrade the product and launch new features.

Pros

It is extremely easy to configure and set up - also very quick to launch if you are (like we were) pressed for time, but in need of a product that would be appealing for our users as well as being easy-to-use .
Unily's ability to also offer a mobile solution coupled with a way to engage front-line workers, without access to Office 365 was also something that was incredibly appealing to us.
The CMS is extremely easy to use and allows to send email newsletters and track analytics without ever leaving the CMS. Also the technology that allows to machine-translate all of the content is amazing!

Cons

Some customizations require knowledge of HTML, CSS, and JavaScript to make full use of them and although Unily can integrate with Yammer and MS Teams there are only a few widgets available for these two applications.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 19 user ratings
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Unily Pricing

Unily Pricing

Starting from
US$4 995,00/month
Free Trial
Subscription
Value for money

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Value for Money
4,2/5
Based on 19 user ratings
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Unily Features

Unily Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,1/5
Based on 19 user ratings
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Categories

Additional information for Unily

Additional information for Unily

Key features of Unily

  • 1:1 translation
  • Activity monitoring
  • Analytics
  • Apps and Tools Directory
  • Automatic notifications
  • Broadcast Center (Newsletter and Notifications)
  • Chat functionality
  • Collaboration Sites
  • Collaborative workspace
  • Communication management
  • Communications Hub
  • Contact database
  • Content library
  • Custom forms
  • Customer Success Program
  • Document Center
  • Document management
  • Document tagging
  • Enterprise Social Networking
  • Evergreen Roadmap
  • Forms management
  • Gamification
  • Group calendars
  • Microsoft Office integration
  • Microsoft SharePoint
  • Mobile alerts
  • Mobile integration
  • Multi-lingual
  • Office 365 Integration
  • Office directory
  • People and Groups Directory
  • People profiles
  • Personalized Homepage
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Refining search
  • Reporting & statistics
  • Social media intgration
  • Summary reports
  • Surveys & feedback
  • Synchronous editing
  • Targeting and Personalization
  • Task management
  • Technical Support
  • Tribes and Unily Sites
  • Version control

Benefits

- Gives every employee a face with rich employee profiles, integrated with Azure Active Directory
- Drives engagement with enterprise social networking across desktop and mobile devices
- Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu
- Empowers employees across the business to manage the intranet, with an easy to use content management system
- Flexible platform which allows for simple creation and management of pages, built through a simple page, grid and widget system
- Comprehensive customer success services and online success portal to drive on-going value and engagement

Unily FAQs

Unily FAQs

Below are some frequently asked questions for Unily.

Q. What type of pricing plans does Unily offer?

Unily offers the following pricing plans:

Starting from: US$4 995,00/month

Pricing model: Subscription

Free Trial: Available

Pricing for the Unily Employee Experience Platform starts from $4995 per month, and scales based on the number of active users you have. Enterprise customers with very large numbers of users will benefit from substantial discounts, as will Charities and Not for profit organizations.

Q. What are the main features of Unily?

Unily offers the following features:

  • 1:1 translation
  • Activity monitoring
  • Analytics
  • Apps and Tools Directory
  • Automatic notifications
  • Broadcast Center (Newsletter and Notifications)
  • Chat functionality
  • Collaboration Sites
  • Collaborative workspace
  • Communication management
  • Communications Hub
  • Contact database
  • Content library
  • Custom forms
  • Customer Success Program
  • Document Center
  • Document management
  • Document tagging
  • Enterprise Social Networking
  • Evergreen Roadmap
  • Forms management
  • Gamification
  • Group calendars
  • Microsoft Office integration
  • Microsoft SharePoint
  • Mobile alerts
  • Mobile integration
  • Multi-lingual
  • Office 365 Integration
  • Office directory
  • People and Groups Directory
  • People profiles
  • Personalized Homepage
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Refining search
  • Reporting & statistics
  • Social media intgration
  • Summary reports
  • Surveys & feedback
  • Synchronous editing
  • Targeting and Personalization
  • Task management
  • Technical Support
  • Tribes and Unily Sites
  • Version control

Q. Who are the typical users of Unily?

Unily has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Unily support?

Unily supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Unily offer?

Unily has the following pricing plans:

Subscription

Q. Does Unily support mobile devices?

Unily supports the following devices:

Android, iPhone, iPad

Q. What other apps does Unily integrate with?

Unily integrates with the following applications:

DocuSign, Dropbox Business, Expensify, Hootsuite, Microsoft Azure, SAP Concur, ServiceNow, SuccessFactors, Yammer, Zendesk

Q. What level of support does Unily offer?

Unily offers the following support options:

FAQs, Online Support, Phone Support, Knowledge Base, Video Tutorials