CheckMarket

4.5 (149)
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Cloud-based enterprise survey software solution

About CheckMarket

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

CheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time.

While CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.


Key benefits of CheckMarket

  • Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

  • The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

  • 20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

  • Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

  • Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

  • Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.

  • Images

    CheckMarket Software - CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables.
    CheckMarket Software - A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues!
    CheckMarket Software - Embed the first question of your survey directly into your email invitation.
    CheckMarket Software - Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights.
    CheckMarket Software - You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results.
    CheckMarket Software - Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications.
    CheckMarket Software - Participants can be invited to surveys through multiple channels
    CheckMarket Software - Users can set up respondent quotas for each survey in CheckMarket
    CheckMarket Software - Quotas can then be tracked for each survey
    CheckMarket Software - Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.
    View 10 more
    CheckMarket Software - CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables.
    CheckMarket Software - A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues!
    CheckMarket Software - Embed the first question of your survey directly into your email invitation.
    CheckMarket Software - Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights.
    CheckMarket Software - You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results.
    CheckMarket Software - Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications.
    CheckMarket Software - Participants can be invited to surveys through multiple channels
    CheckMarket Software - Users can set up respondent quotas for each survey in CheckMarket
    CheckMarket Software - Quotas can then be tracked for each survey
    CheckMarket Software - Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.

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    Reviews

    Overall rating

    4.5 /5
    (149)
    Value for Money
    4.6/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.9/5

    Already have CheckMarket?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 149
    Gerrie
    Overall rating
    • Industry: Market Research
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Survey System!

    Reviewed on 2020/10/16

    I'm a very satisfied client of CheckMarket.

    I'm a very satisfied client of CheckMarket.

    Pros

    This software has a tremendous amount of features which makes it possible to create a completely customized survey. The customer service is also great. The employees are always helpful and friendly. I'm a very satisfied client of CheckMarket.

    Cons

    The user manual could be a little bit clearer to me as someone without an IT background, so that you can find things a bit faster and know how it works.

    Daphne
    Overall rating
    • Industry: Research
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Easy to use, great service

    Reviewed on 2020/12/15

    Super fast and friendly service

    Super fast and friendly service

    Pros

    The possibilities, the look and feel, the quality, easy to use, ISO certification

    Cons

    Not everything is possible in the software. Sometimes I feel like the software is a little behind other (newest) software in the market. But I'm happy with the overall service and software.

    Katrien
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Content workflow in CM

    Reviewed on 2017/03/09

    We were able to create a content workflow, using checkmarket.
    However, as CM is basically...

    We were able to create a content workflow, using checkmarket.
    However, as CM is basically developed as a survey tool, so some things were not possible or not easy to implement.
    Nevertheless, CM was able to come up with some alternatives to fulfill our needs.

    Hanne
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Time saving tool

    Reviewed on 2017/07/07

    lots of time, nice and professional reports

    lots of time, nice and professional reports

    Pros

    Versatile tool with lots of customization possibilities

    We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance.

    Lots of functions, many question types

    Cons

    If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails.

    Hanneke
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Easy to use tool for data collection User friendly software for data collection

    Reviewed on 2017/06/26

    Pros

    Very user friendly and functional software. The helpdesk is easy to reach during office hours. The helpfulness of team is very good. Clear and often useful advice.

    Cons

    The options are not always flexible in programmation and/or output needs. For complexe skips on the questionnaire or specific needs in our exports we use workarounds instead of finding the solution in the software directly.

    Showing 5 reviews of 149 Read all reviews

    CheckMarket FAQs

    Below are some frequently asked questions for CheckMarket.

    CheckMarket offers the following pricing plans:

    • Starting from: US$150.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Simple pricing based on volume of respondents. All plans include unlimited users and all features.

    CheckMarket has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    CheckMarket supports the following languages:

    Dutch, English, French

    CheckMarket supports the following devices:

    CheckMarket integrates with the following applications:

    LinkedIn for Business, Meta for Business, Microsoft 365, Salesforce Sales Cloud, Slack, Twitter/X, Zapier, Zendesk Suite

    CheckMarket offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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