CheckMarket

Cloud-based enterprise survey software solution

4,4 /5 (140 reviews) Write a Review!

CheckMarket Overview

What is CheckMarket?

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

CheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time.

While CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.

CheckMarket Overview

Pricing

Starting from
US$49,00

Pricing options

Free Trial
Free
Subscription
Value for money

Simple pricing based on volume of respondents. All plans include unlimited users and all features.


CheckMarket Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Dutch, English, French

Media

Quotas can then be tracked for each survey
Users can set up respondent quotas for each survey in CheckMarket
Participants can be invited to surveys through multiple channels
A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues!
Embed the first question of your survey directly into your email invitation.
CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables.
Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights.
You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results.
Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications.
Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.
CheckMarket screenshot: Quotas can then be tracked for each survey CheckMarket screenshot: Users can set up respondent quotas for each survey in CheckMarket CheckMarket screenshot: Participants can be invited to surveys through multiple channels CheckMarket screenshot: A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues! CheckMarket screenshot: Embed the first question of your survey directly into your email invitation. CheckMarket screenshot: CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables. CheckMarket screenshot: Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights. CheckMarket screenshot: You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results. CheckMarket screenshot: Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications. CheckMarket screenshot: Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.

CheckMarket Reviews

CheckMarket Reviews

Overall rating
4,4
/
5
Excellent
67

Very good
68

Average
5

Poor
0

Terrible
0

Value for Money
4,6
Features
4,2
Ease of Use
4,3
Customer Support
4,9
96% recommended this app
Toon R.

GO team

I use it internally & externally. It looks professional and it's efficient tool overall.


Marc E.

The perfect solution for creating online surveys.

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.


Loekie V.

Easy to use, good insights and good support

We use it for internal and external surveys. I works good and is very flexible.


Catherine M.

Multi-lingual software for global marketing

I need to reach and report to a bilingual audience and that's the advantage of Checkmarket


Mark S.

Excellent product, Really flexible and great customer service

Excellent. I have the product I planned before I started at a reasonable cost.


Toon R.
Industry: Management Consulting
Company size: 51-200 Employees

GO team

Used Weekly for 1+ year
Reviewed on 2019/01/23
Review Source: Capterra

I use it internally & externally. It looks professional and it's efficient tool overall.

Pros

The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!

Cons

If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Marc E.
Industry: Insurance
Company size: 501-1 000 Employees

The perfect solution for creating online surveys.

Used Daily for 2+ years
Reviewed on 2019/11/27
Review Source: Capterra

We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

Pros

- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive
- A tool with lots of features, I cannot think of one that is missing.
- You can create and share custom dashboards and reports.
- You can set up closed loops for contacting dissatisfied customers.
- They have specific features for NPS surveys.
- Multilingual surveys are possible
- You can choose where in the world your data are stored.
- They offer additional services if you lack time or experience.
- The value for money is top.
- You can distribute surveys through multiple channels (including email, SMS, QRcode)
- Surveys and emails work great on mobile devices.
- The number of users is unlimited.

Cons

The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Loekie V.
Industry: Logistics & Supply Chain
Company size: 1 001-5 000 Employees

Easy to use, good insights and good support

Used Daily for 1+ year
Reviewed on 2019/08/08
Review Source: Capterra

We use it for internal and external surveys. I works good and is very flexible.

Pros

The system is flexible and easy to use and the support team is very helpfull

Cons

We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Catherine M.
Industry: Investment Management
Company size: 2-10 Employees

Multi-lingual software for global marketing

Used Monthly for 1-5 months
Reviewed on 2020/07/29
Review Source: Capterra

I need to reach and report to a bilingual audience and that's the advantage of Checkmarket

Pros

set up with built-in words and phrases for french

Cons

It is not easy to use and unlike most of its competitors it doesnt' have lots of videos demonstrating techniques on the internet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Mark S.
Industry: Medical Devices
Company size: 51-200 Employees

Excellent product, Really flexible and great customer service

Used Other for 1-5 months
Reviewed on 2019/07/31
Review Source: Capterra

Excellent. I have the product I planned before I started at a reasonable cost.

Pros

The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Cons

Its complex, because its so customisable, but the support is first class.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 140 user ratings
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CheckMarket Pricing

CheckMarket Pricing

Starting from
US$49,00
Free Trial
Free
Subscription
Value for money

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

Value for Money
4,6/5
Based on 140 user ratings
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CheckMarket Features

CheckMarket Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,2/5
Based on 140 user ratings
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Categories

Additional information for CheckMarket

Additional information for CheckMarket

Key features of CheckMarket

  • API
  • Activity dashboard
  • Automatic notifications
  • Branching
  • Conditional branching
  • Conditional logic
  • Content library
  • Cross-tabulation analysis
  • Custom fields
  • Custom forms
  • Customizable branding
  • Customizable questions
  • Customizable templates
  • Data filtering
  • Display logic
  • Distribution management
  • Email integration
  • Email invitations & reminders
  • Event triggered actions
  • Feedback collection
  • Feedback management
  • Filtered views
  • Geolocation
  • Image library
  • Kiosk surveys
  • Media library
  • Multi-channel management
  • Multi-language
  • Multimedia support
  • Multiple question types
  • One-click & advanced filtering
  • QR codes
  • Quota management
  • Real time notifications
  • Real time reporting
  • Real-time dashboard
  • Response order randomization
  • Response piping
  • Rich content support
  • Rich text editor
  • SSL security
  • Sentiment analysis
  • Sentiment scoring
  • Shortened URLs
  • Social media integration
  • Survey management
  • Survey templates
  • Surveys & feedback
  • Synchronous editing
  • Text & sentiment analysis
  • Text analysis
  • Text editing
  • Third party integration
  • Visual question editor
  • WYSIWYG HTML editor
  • WYSIWYG editor

Benefits

  • Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

  • The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

  • 20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

  • Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

  • Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

  • Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.

  • CheckMarket FAQs

    CheckMarket FAQs

    Below are some frequently asked questions for CheckMarket.

    Q. What type of pricing plans does CheckMarket offer?

    CheckMarket offers the following pricing plans:

    Starting from: US$49,00

    Pricing model: Free, Subscription

    Free Trial: Available

    Simple pricing based on volume of respondents. All plans include unlimited users and all features.

    Q. What are the main features of CheckMarket?

    CheckMarket offers the following features:

    • API
    • Activity dashboard
    • Automatic notifications
    • Branching
    • Conditional branching
    • Conditional logic
    • Content library
    • Cross-tabulation analysis
    • Custom fields
    • Custom forms
    • Customizable branding
    • Customizable questions
    • Customizable templates
    • Data filtering
    • Display logic
    • Distribution management
    • Email integration
    • Email invitations & reminders
    • Event triggered actions
    • Feedback collection
    • Feedback management
    • Filtered views
    • Geolocation
    • Image library
    • Kiosk surveys
    • Media library
    • Multi-channel management
    • Multi-language
    • Multimedia support
    • Multiple question types
    • One-click & advanced filtering
    • QR codes
    • Quota management
    • Real time notifications
    • Real time reporting
    • Real-time dashboard
    • Response order randomization
    • Response piping
    • Rich content support
    • Rich text editor
    • SSL security
    • Sentiment analysis
    • Sentiment scoring
    • Shortened URLs
    • Social media integration
    • Survey management
    • Survey templates
    • Surveys & feedback
    • Synchronous editing
    • Text & sentiment analysis
    • Text analysis
    • Text editing
    • Third party integration
    • Visual question editor
    • WYSIWYG HTML editor
    • WYSIWYG editor

    Q. Who are the typical users of CheckMarket?

    CheckMarket has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does CheckMarket support?

    CheckMarket supports the following languages:

    Dutch, English, French

    Q. What type of pricing plans does CheckMarket offer?

    CheckMarket has the following pricing plans:

    Free, Subscription

    Q. Does CheckMarket support mobile devices?

    We do not have any information about what devices CheckMarket supports

    Q. What other apps does CheckMarket integrate with?

    CheckMarket integrates with the following applications:

    Facebook, LinkedIn, Maintenance Care, Salesforce Sales Cloud, Slack, Slack, Twitter, Zapier, Zendesk, Zendesk

    Q. What level of support does CheckMarket offer?

    CheckMarket offers the following support options:

    Online Support, Phone Support, Knowledge Base