About CheckMarket

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

CheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time.

While CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.

Pricing starting from:

US$49,00/one-time

  • Free Trial
  • One Time License
  • Free Version

Key benefits of CheckMarket

  • Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

  • The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

  • 20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

  • Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

  • Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

  • Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Dutch, English, French

    Pricing starting from:

    US$49,00/one-time

    • Free Trial
    • One Time License
    • Free Version

    Images

    CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables.
    A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues!
    Embed the first question of your survey directly into your email invitation.
    Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights.
    You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results.
    Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications.
    Participants can be invited to surveys through multiple channels
    Users can set up respondent quotas for each survey in CheckMarket
    Quotas can then be tracked for each survey
    Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.
    View 11 more
    CheckMarket screenshot: CheckMarket's editor makes it easy to create beautiful surveys, using logic, lot's of question types and variables. CheckMarket screenshot: A powerful tool to create shareable reports and dashboards for your surveys. Get ready to wow your colleagues! CheckMarket screenshot: Embed the first question of your survey directly into your email invitation. CheckMarket screenshot: Create real-time, beautiful, shareable reports and dashboards with built-in text-analysis to get actionable insights. CheckMarket screenshot: You have total control over every aspect of your reports, from the styling to which questions and chart types are used. You can include your meta-data and add dynamic content that changes depending on the results. CheckMarket screenshot: Automated notifications give you the opportunity to quickly interact with your respondents. Set conditions based on how respondents answer surveys and when these conditions are met, they trigger the notifications. CheckMarket screenshot: Participants can be invited to surveys through multiple channels CheckMarket screenshot: Users can set up respondent quotas for each survey in CheckMarket CheckMarket screenshot: Quotas can then be tracked for each survey CheckMarket screenshot: Dynamic text can be used for complex logic, to make calculations, show or hide certain elements and much more. For instance, if the NPS from a region is less than the benchmark, show that team a message with action points, automatically.

    Features

    Total features of CheckMarket: 80

    • 360 Degree Feedback
    • API
    • Access Controls/Permissions
    • Action Management
    • Activity Dashboard
    • Alerts/Notifications
    • Anonymous Feedback
    • Benchmarking
    • Call Reporting
    • Complaint Monitoring
    • Conditional Logic
    • Content Library
    • Continuous Feedback
    • Customer Segmentation
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Questions
    • Customizable Templates
    • Dashboard
    • Dashboard Creation
    • Data Analysis Tools
    • Data Import/Export
    • Distribution Management
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Event Triggered Actions
    • Feedback Management
    • Geolocation
    • Image Library
    • Mobile Survey
    • Multi-Channel Data Collection
    • Multi-Channel Distribution
    • Multi-Channel Management
    • Multi-Language
    • Multimedia Support
    • NPS Survey Structure
    • NPS of Customers
    • NPS of Employees
    • Negative Feedback Management
    • Panel Management
    • Paper-Based
    • Performance Management
    • Performance Review Management
    • Phone-Based
    • Progress Tracking
    • Pulse Surveys
    • Question Branching
    • Question Library
    • Question Piping
    • Quota Management
    • Randomization
    • Rater Selection
    • Real Time Notifications
    • Real Time Reporting
    • Reporting/Analytics
    • Response Quotas
    • Response Validation
    • Rich Text Editor
    • SSL Security
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Sentiment Analysis
    • Site Intercept Survey
    • Skip Logic
    • Social Media Integration
    • Statistical Analysis
    • Support Audio/Images/Video
    • Survey Builder
    • Survey Sample Management
    • Survey/Poll Management
    • Surveys & Feedback
    • Synchronous Editing
    • Text Analysis
    • Text Editing
    • Third Party Integrations
    • URL Customization
    • WYSIWYG Editor

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    Reviews

    Overall rating

    4,5 /5
    (147)
    Value for Money
    4,6/5
    Features
    4,3/5
    Ease of Use
    4,3/5
    Customer Support
    4,9/5

    Already have CheckMarket?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 147
    Toon R.
    Overall rating
    • Industry: Management Consulting
    • Company size: 51-200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    GO team

    Reviewed on 2019/01/23

    I use it internally & externally. It looks professional and it's efficient tool overall.

    I use it internally & externally. It looks professional and it's efficient tool overall.

    Pros

    The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!

    Cons

    If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

    Marc E.
    Overall rating
    • Industry: Insurance
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The perfect solution for creating online surveys.

    Reviewed on 2019/11/27

    We now have a tool within the company that is used by multiple teams for all kind of projects: from...

    We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

    Pros

    - 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive
    - A tool with lots of features, I cannot think of one that is missing.
    - You can create and share custom dashboards and reports.
    - You can set up closed loops for contacting dissatisfied customers.
    - They have specific features for NPS surveys.
    - Multilingual surveys are possible
    - You can choose where in the world your data are stored.
    - They offer additional services if you lack time or experience.
    - The value for money is top.
    - You can distribute surveys through multiple channels (including email, SMS, QRcode)
    - Surveys and emails work great on mobile devices.
    - The number of users is unlimited.

    Cons

    The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

    Anil K.
    Overall rating
    • Industry: Market Research
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best 5 Star Survey Software

    Reviewed on 2021/02/10

    Pros

    I am a new customer, just learning their software for the first time and I am already very happy within 2 days of usage. The number of questions I had while on-boarding were many and all were answered within minutes to a few short hours and fulfilled very well by the support team. Great exceptional service.

    Cons

    None so far at all. There are no problems so far.

    Loekie V.
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to use, good insights and good support

    Reviewed on 2019/08/08

    We use it for internal and external surveys. I works good and is very flexible.

    We use it for internal and external surveys. I works good and is very flexible.

    Pros

    The system is flexible and easy to use and the support team is very helpfull

    Cons

    We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us

    Melanie L.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Checkmarket Software - My feedback :)

    Reviewed on 2021/01/22

    I highly appreciate all the professional help we get from the checkmarket support team & the online...

    I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.

    Pros

    Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise.
    We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain.
    Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful.

    Cons

    In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :)

    Showing 5 reviews of 147 Read all reviews

    CheckMarket FAQs

    Below are some frequently asked questions for CheckMarket.

    CheckMarket offers the following pricing plans:

    • Starting from: US$49,00/one-time
    • Pricing model: One Time License, Free
    • Free Trial: Available

    Simple pricing based on volume of respondents. All plans include unlimited users and all features.

    We do not have any information about CheckMarket features

    CheckMarket has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    CheckMarket supports the following languages:

    Dutch, English, French

    CheckMarket supports the following devices:

    CheckMarket integrates with the following applications:

    Facebook, LinkedIn for Business, Salesforce Sales Cloud, Slack, Twitter, Zapier, Zendesk

    CheckMarket offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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