IQS Enterprise Quality Management Software

IQS Enterprise Quality Management Software

Enterprise quality management software system

4.2/5 (27 reviews)

IQS Enterprise Quality Management Software Overview

IQS Enterprise Quality Management Software is a complete quality management system (QMS) covering audit management, inspections, FMEA (failure mode and effects analysis) & control plans, nonconformance & CAPA (corrective and preventative actions), change management & engineering change notices (ECN), equipment maintenance, gauge calibration, employee training, document management, supplier quality, customer complaint tracking, and more. The IQS system is designed to provide and enterprise-wide framework for manage compliance with multiple regulations, compliance mandates, and quality standards, including ISO 9000, ISO 13485, ISO 14000, IATF/TS 16949, AS 9100, and FDA GxP. The system is used across a range of industries, including medical device manufacturing, aerospace & defense, automotive, discrete and process manufacturing, and food safety.

IQS Enterprise Quality Management Software also offers a native mobile app for iOS and Android which allows users to manage audits from a mobile device, with the ability to download internal, supplier, and third-party audits, and complete the audit checklists online or offline. The system is designed to manage many of the manual tasks in the audit process, allows users to assign responsibilities and due dates, and automatically cross-references audit results to corrective action requests.

Pricing

Starting from
$1525/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, Japan, Latin America, Mexico

Supported Languages

Chinese (Simplified), English, French, German, Hungarian and 3 others, Italian, Portuguese, Spanish

IQS Enterprise Quality Management Software Reviews

Overall rating
4.2/5
85% positive reviews
9
Excellent
14
Very good
4
Average
0
Poor
0
Terrible

Great solution for medium sized business or large enterprises

Used Daily for 2+ years
Reviewed on 10/13/2016
Review Source: Capterra

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that.

We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze.

The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business.

Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Pros

Active development and great customer support. Covers all features our quality department required.

Cons

Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.

Response from IQS

Classic Turning is a valuable customer to IQS, David, and we thank you for your candor in this review. With the upcoming customer product webinars, you will learn even more about how IQS has made the user experience a top priority for every person in any size company. We invite you to login to the support center to see all current customer announcements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Equipment Maintenance with IQS software 2016

Used Daily for 2+ years
Reviewed on 10/13/2016
Review Source: Capterra

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

Response from IQS

Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.

Used Daily for 2+ years
Reviewed on 11/2/2016
Review Source: Capterra

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Pros

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

Cons

I would make all charts or logs with the ability to view on a full screen.

Response from IQS

Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

IQS Review

Used Daily for 2+ years
Reviewed on 11/2/2016
Review Source: Capterra

My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

Pros

There is a alot of funcitonality available with the software.

Cons

The web is not very customizable. Everything seems to require a new deployment.

Response from IQS

MTD Products is one of IQS's longest standing customers - so thank you, Michelle, for sharing your experience with IQS. Our technical support team loves to hear that you are rating them with an A+. To keep up to date with customer announcements and helpful tips, visit the Support Center anytime. We look forward to serving MTD for many more years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Good Product

Used Daily for 2+ years
Reviewed on 10/26/2016
Review Source: Capterra

IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

Pros

capabilities

Cons

not user friendly

Response from IQS

Thank for the review, Kathy. IQS's most recent version -- IQS on the Trubox¿ platform -- is designed to ease the user experience, as we've learned that user adoption is one of the biggest challenges for the manufacturing industry. Our aim is "quality for all". Please reach out to your sales contact to see all that the newest version of IQS can do for your company.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10

IQS Enterprise Quality Management Software Pricing

Starting from
$1525/month
Pricing options
Free Trial
Subscription
Value for money

Five user license minimum. Pricing displayed is a hosted deployment.

IQS Enterprise Quality Management Software Features

  • Access Control
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Inventory Management
  • Inventory Tracking
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Custom Fields
  • Data Import/Export
  • Document Storage
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Third Party Integration
  • Workflow Management

Additional information for IQS Enterprise Quality Management Software

Key features of IQS Enterprise Quality Management Software

  • Audit management
  • Audit scheduling
  • Audit template creation
  • Change management/ECN
  • Change requests
  • Custom reporting
  • Customer complaint tracking
  • Data visualization
  • Document archiving
  • Document management
  • ERP integration
  • Electronic signatures
  • Equipment maintenance
  • Equipment usage tracking
  • Escalation notices
  • Failure mode and effects analysis (FMEA)
  • Form & record-level collaboration
  • Gauge calibration
  • ISO 9000 compliance
  • Inspection management
  • Inventory management automation
  • Issue tracking
  • Nonconformance & CAPA management
  • PPAP/First Article Inspection
  • Periodic skills assessments
  • Personnel assignment
  • Priority risk numbers
  • Qualification & competency tracking
  • Real-time notifications
  • Reporting & analytics
  • Revision control
  • Role-based access
  • Serial & parallel workflow approval routing
  • Supplier audits & scorecards
  • Supplier performance & quality management
  • Training management
  • Trend & root cause analysis
  • Visual form builder

Benefits

IQS Audit is designed to transform the way an organization schedules, executes, acts on and analyzes internal or external audits. This mobile-ready module is part of a closed-loop integrated system. Use this module to go beyond compliance to truly drive improvement.

Use the IQS Calibration module to transform the way they track and control measuring devices and test equipment into a centralized system.

IQS provides this closed-loop, integrated module to inform, address problems and eradicate the potential for recurrence. Customers use this module to formalize their approach to documenting and addressing specific and systemic problems and then share that learning across the organization. Use the standard best-practice workflow or define and build your own. There is seamless interoperability with other IQS modules to provide flexible reporting, notifications and approvals that meets the needs of all stakeholders.

Organizations use the IQS Customer Management Module when they need to transform the way they serve, satisfy and interact with customers. IQS manages every quality related customer interaction with a streamlined, configurable process and is designed to efficiently capture, manage and track outcome in a closed loop. Use the standard best-practice workflow or define and build your own. You have total control and peace of mind of seamless interoperability with other IQS modules. Flexible reporting, notifications and approvals help meet the needs of all stakeholders.

IQS Document Control is used by customers that want to formalize how documents and other artifacts are stored, controlled, distributed, published and audited. Customers use IQS when they need to provide secure, fast and efficient documentation access to all stakeholders locally or globally with minimum administrative overhead and maximum control.

Customers use IQS Maintenance to strengthen the management, documentation and scheduling of all preventive and reactive equipment maintenance activities. This module supports global preventive maintenance systems within any manufacturing or service environment.

Customers use IQS Nonconformance when they need to transform the way they track failures experienced due to a process, product or service. Whether the source is a customer complaint, an inspection, an audit or is supplier related, IQS is designed to efficiently capture, manage and track in a closed loop. Use the off-the-shelf workflow or define and build your own - you have control. You and the stakeholders will realize peace of mind because of seamless interoperability within IQS modules along with flexible reporting, notifications and approval.

Customers choose the IQS Training module when they need to transform their approach to training and competence management to support quality as an organization-wide responsibility. Built-in integration with the IQS Document Control module assures the elimination of blind spots and automates acknowledgment and control.

IQS Enterprise Quality Management Software FAQs

Below are some frequently asked questions for IQS Enterprise Quality Management Software.

Q. What type of pricing plans does IQS Enterprise Quality Management Software offer?

IQS Enterprise Quality Management Software offers the following pricing plans:

Starting from: $1525/month

Pricing model: Subscription

Free Trial: Not Available

Five user license minimum. Pricing displayed is a hosted deployment.

Q. What are the main features of IQS Enterprise Quality Management Software?

IQS Enterprise Quality Management Software offers the following features:

  • Audit management
  • Audit scheduling
  • Audit template creation
  • Change management/ECN
  • Change requests
  • Custom reporting
  • Customer complaint tracking
  • Data visualization
  • Document archiving
  • Document management
  • ERP integration
  • Electronic signatures
  • Equipment maintenance
  • Equipment usage tracking
  • Escalation notices
  • Failure mode and effects analysis (FMEA)
  • Form & record-level collaboration
  • Gauge calibration
  • ISO 9000 compliance
  • Inspection management
  • Inventory management automation
  • Issue tracking
  • Nonconformance & CAPA management
  • PPAP/First Article Inspection
  • Periodic skills assessments
  • Personnel assignment
  • Priority risk numbers
  • Qualification & competency tracking
  • Real-time notifications
  • Reporting & analytics
  • Revision control
  • Role-based access
  • Serial & parallel workflow approval routing
  • Supplier audits & scorecards
  • Supplier performance & quality management
  • Training management
  • Trend & root cause analysis
  • Visual form builder

Q. Who are the typical users of IQS Enterprise Quality Management Software?

IQS Enterprise Quality Management Software has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does IQS Enterprise Quality Management Software support?

IQS Enterprise Quality Management Software supports the following languages:

Chinese (Simplified), English, French, German, Hungarian, Italian, Portuguese, Spanish

Q. What type of pricing plans does IQS Enterprise Quality Management Software offer?

IQS Enterprise Quality Management Software has the following pricing plans:

Subscription

Q. Does IQS Enterprise Quality Management Software support mobile devices?

IQS Enterprise Quality Management Software supports the following devices:

iPhone, iPad

Q. What other apps does IQS Enterprise Quality Management Software integrate with?

We do not have any information about what integrations IQS Enterprise Quality Management Software has

Q. What level of support does IQS Enterprise Quality Management Software offer?

IQS Enterprise Quality Management Software offers the following support options:

Online Support, Phone Support