AlayaCare

About AlayaCare
AlayaCare is an end-to-end, outcome-focused home care platform for medium to enterprise-level home care agencies and providers. Features include clinical documentation, back office functionality, remote patient monitoring, client and family portals, and mobile care worker functionality.
AlayaCare offers a mix of face-to-face visit and real-time telehealth solutions with streamlined field staff operations that can help increase efficiency, improve communications, and ultimately improve patient outcomes. The platform offers a fully integrated clinical documentation solution with configurable forms and workflows, and secure third party EHR/EMR integration. Features include drag and drop fields, version and routing controls, and a library of field types including text, pick-list, photo, signature and diagrams.
AlayaCare’s back office suite includes optimized and strategic scheduling that helps organizations align operating priorities with staff client visits and schedules. Scheduling optimization features help pull together the right team, with the right billing model, at the right times, i.e. preference, capacity, skill, location and cost-based team assignments. Remote patient monitoring empowers clients to monitor their own vitals in real time, providing nurses and supervisors with a dashboard of trending vitals, and more.
The solution’s care worker mobile app provides staff with the tools they need via smartphone, tablet or laptop. All core features can be seamlessly accessed regardless of device, including features for scheduling, charting and clinical documentation. GPS data provides accurate and audit-friendly time and attendance, as well as live tracking for work-alone staff members. Additional modules include the family and stakeholder informational portal and machine learning for tuned home health care algorithms.
Key benefits of AlayaCare
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Reviews
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- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Loads of Potential
Reviewed on 2020/12/11
Great people to work with. Overall good product. Looking forward to announced imporvements
Great people to work with. Overall good product. Looking forward to announced imporvements
Pros
The software is constantly improving and has many features that can help ease reporting, administration, and scheduling. Great date exploration tool to be able to build custom reports. Alayacare reps actively check in with clients to look for ways to improve and to maintain the relationship.
Cons
Some great features announced in production, but implementation can sometimes take longer than expected. Depending on the industry, certain workarounds are needed. The accounting side of this software is ok, but leave room for improvement.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience with AlayaCare
Reviewed on 2024/08/09
Overall, it is a big improvement from what we used to use. There are things that I wish were...
Overall, it is a big improvement from what we used to use. There are things that I wish were available, such as facial recognition to login and things like that, but we are patient and know that good things are to come
Pros
I love that we can be detailed in our care plan for our clients. I am the care manager at an in-home senior care company, Aspen Senior Care. There are a lot of features that may be a hospital or home health and hospice company might use, but I love ability to divide the care plan that I write up with and for clients into tasks and goals for my caregivers. There are also care provider note section that I can use to update and have most current information about each client for my caregivers to read.
Cons
Sometimes we have support issues and I don't feel like they are handled in a timely manner. Issues like caregivers having trouble clocking in and out, accessing information and clients trying to get on the family portal and passwords not working.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love Alaya
Reviewed on 2024/12/20
Love it! Would recommend based on what I’ve learned so far
Love it! Would recommend based on what I’ve learned so far
Pros
Documenting with the app is going to be the best part for my nurses
Cons
Creating roles …very difficult to do on one’s own
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Super User - TNO
Reviewed on 2024/08/09
It has been good and see the effort put in to speed up activities and upgrade to high end systems....
It has been good and see the effort put in to speed up activities and upgrade to high end systems. But reporting is still a week link. 1 - because of primitive system, 2 - less training given during implementation, 3 - Not much of articles or report generation exercises in the Zendesk portal. Report generation can play a major role in any user deciding on the platform and if that is made easy and user friendly there will be more takers.
Pros
The easiness with which client profile can be created & their data captured
Cons
The limitation of 5000 data entries while generating reports.
Too many add ons like ACC, Looker etc which could be merged and AlayaCare should handle queries directly instead of we sending it to you, and in turn you sending it to the agencies to address them
Alternatives Considered
Microsoft PowerPointReasons for Switching to AlayaCare
PS Suite license extension was not very clear- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everhome Healthcare product review.
Reviewed on 2024/08/13
Excellent. Interfaces are very intuitive and availability of data through reports is very...
Excellent. Interfaces are very intuitive and availability of data through reports is very accessible.
Pros
Very flexible platform. Interfaces are very intuitive and availability of data through reports is very accessible.
Cons
Billing and payroll. Regarding payroll: payrate variation by client is not accommodated. Regarding billing: Billing detail is inadequate. Regarding both billing and payroll, export to QB is required for accounting purposes
Alternatives Considered
Axxess Home HealthReasons for Choosing AlayaCare
Former product did not accommodate home health, only accommodated home care.Switched From
Google ChromeReasons for Switching to AlayaCare
Integration of Home Health and Home Care.AlayaCare FAQs
Below are some frequently asked questions for AlayaCare.Q. What type of pricing plans does AlayaCare offer?
AlayaCare offers the following pricing plans:
- Starting from: US$1,000.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Contact AlayaCare for detailed pricing information.
Q. Who are the typical users of AlayaCare?
AlayaCare has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does AlayaCare support?
AlayaCare supports the following languages:
English, French, Spanish
Q. Does AlayaCare support mobile devices?
AlayaCare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AlayaCare integrate with?
AlayaCare integrates with the following applications:
CareAcademy, Docmosis, Google Maps, Hireology, Pentaho, QuickBooks Online Advanced, WalkMe, Waystar, eFax
Q. What level of support does AlayaCare offer?
AlayaCare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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