MEX Maintenance
About MEX Maintenance
MEX Mobile allows users to manage maintenance and work orders on-the-go. Available across all major platforms, MEX keeps your team focussed, allowing users to know exactly what they need to do and how to do it, directly from the palm of their hands. No matter what industry you are in, or the size of your operation, MEX’s mobile first approach to maintenance management can save you time and money.
Working alongside the browser-based platform, MEX Mobile provides quick and centralised access to crucial Asset information, enabling field workers to prioritise and raise Work Orders on the spot. Capture Readings onsite, view Drawings and download important maintenance documents onto your device, regardless if you have internet connection or not.
No Network? No problem! Connect to the MEX App even if you don’t have an internet connection, allowing you to work from anywhere at any time! With a robust syncing function, you can download the data you need onto your device and then go about your business. When you are back in network range, the data is simply updated automatically.
With easy navigation, MEX Mobile gives the flexibility to submit requests, tick off to-do lists, and view detailed work instructions while tracking time spent and parts used. Pull up information quickly with Barcode and QR scanning or go a step further with NFC Reading. You just need to point and shoot, and you can find Assets and Catalogue items instantly.
Monitor the state of your operations and make data-driven decisions by running any of the 250 plus reports that can be sent straight to your inbox. Instantly view KPI Graphs, Gauges and Listings in real-time so you can create benchmarks and make sure things are running smoothly.
Download the MEX Mobile CMMS App Today and see how MEX can help you solve your maintenance needs!
Key benefits of MEX Maintenance
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Reviews
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- Industry: Shipbuilding
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MEX evaluation
Reviewed on 2024/04/08
I like MEX But ı couldnt sell anybody.If ı have any chance again ,ı will try selling and demostratio...
I like MEX But ı couldnt sell anybody.If ı have any chance again ,ı will try selling and demostration.
Pros
Easy to use,Not too complex.Key performance indicators are good and very usable.
Cons
Include inspections.Also Predictive maintenance.I havent met unavailable it.Quatation is a little complex.And ı couldnt uderstand clearly. Must be threee options.small medium and large companies and users .
Response from MEX
Thanks for your feedback!
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Edge Review
Reviewed on 2024/04/08
It is a good piece of software but really needs an overhaul on its user interface
It is a good piece of software but really needs an overhaul on its user interface
Pros
Many functions and will be able to address most needs of the client.
Cons
Overly complicated user interface, far too many intricacies in the setup that can lead to problems
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
MEX Review
Reviewed on 2021/04/19
So far it has been very pleasant as the support chat team have gone above and beyond to assist me...
So far it has been very pleasant as the support chat team have gone above and beyond to assist me and to help me out. amazing
Pros
While been a new user of the software compared to what i have used in my previous workplace, the support chat is beyond amazing and helpful and has helped so much in picking up new uses and understanding the software.
Cons
It is part of my current companies problem but customisation of the software to current work practices was not done. this has held us back. minor logic linking between filled sections is missing
Response from MEX
Hi Daryl,
It is awesome to hear about your MEX experience. Support and customer service is part of our culture at MEX, so it is really good to hear that you have received a high level of support. Regarding your comment about customisations, our Support Team will contact you to look into this further.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Multicap Maintenance MEX Review
Reviewed on 2022/02/04
Pros
Asset management, Work Order management, Key management, Request Listings and History all very good components and good to use. Customer Service is very good MEX are always willing to help whenever I call and all staff are kind, polite and helpful. No one has ever been dismissive or rude.
Cons
MEX does not talk to our Finance System and this makes life very difficult to enter invoices and close work orders. There are a few items that cannot be changed, if a mistake is made in selecting an asset in a request and then a Work Order is created then you cannot change the asset selected in the request, same with accidently creating a work order instead of attaching an already existing work order. This cannot be changed either.
Response from MEX
Hi Peita,
Thank you for your great review of MEX, it is greatly appreciated. Good Customer Service is one of our main priorities so we are really happy to hear that we have achieved this goal with you. Also thank you for your points about customising the system we will take that on board. Do note MEX can be linked with finance systems so if you are interested please get in touch with us.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MEX = KISS Value for money.
Reviewed on 2019/06/02
This software is ideal for small to midsize business.
The ease of use is that actual day to day...
This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.
Pros
Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).
Cons
Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.
Response from MEX
Hi John,
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!
MEX Maintenance FAQs
Below are some frequently asked questions for MEX Maintenance.Q. What type of pricing plans does MEX Maintenance offer?
MEX Maintenance offers the following pricing plans:
- Starting from: A$3,295.00/year
- Pricing model: Subscription
- Free Trial: Available
Price quotes are available on request.
Q. Who are the typical users of MEX Maintenance?
MEX Maintenance has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MEX Maintenance support?
MEX Maintenance supports the following languages:
Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does MEX Maintenance support mobile devices?
MEX Maintenance supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MEX Maintenance integrate with?
MEX Maintenance integrates with the following applications:
MYOB Business, SAP Enterprise Asset Management, Xero
Q. What level of support does MEX Maintenance offer?
MEX Maintenance offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Related categories
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CMMS Software
