About MEX Maintenance

Now across ANDROID, Windows UWP and iOS, MEX Mobile opens maintenance teams up to a whole new world of paperless maintenance management. Working alongside the browser-based MEX Maintenance Software, MEX Mobile allows you to access your Equipment and Facilities in the Asset Register, open Work Orders and review Historical Jobs. Take Readings on site, View Drawings and download important maintenance documents onto your device.

If you need to monitor the state of your operations, run any of the 250 plus reports available at the tap of a button of view the instantly updated KPI Graphs, gauges and listings available on the Dashboard.

We don’t stop there, submit maintenance requests instantly and for those running the optional MEX stores Inventory module: Access Stores options like the Catalogue listing, Purchasing, Issues and Goods Receipt, Stores Transfers and Stores Reports.

No Network! No Problems! Simply Sync & Go! You don’t need you to be on a network in order to get the job done. With a brand-new Sync and Go functionality. Download the data you need onto your device and go about your business. When you are back within network range, all data is updated. It’s that simple.

MEX Mobile is so easy to navigate through and the details forms give you more information than ever before. Barcoding has never been easier, allowing you to find Assets and Catalogue items by simply pointing and shooting. Going a step further NFC reading capabilities make the app more robust than ever before. Coupled with a new Document Management option for Work Orders and Drawings, download the files you need to take to your job site.

Download the MEX Mobile CMMS App Today!

Pricing starting from:

US$2 390,00/one-time

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MEX Maintenance

  • Preventative maintenance scheduling can be automated according to both usage-based and time-based frequency schedules, such as every quarter, every 100 hours, or every 10000km.

  • Work orders can be created manually, or automatically according to routine maintenance schedule periods, and used to record as much or as little information as required, including the asset involved, job instructions, required materials and spare parts, tools, labor requirements, tasks, procedures, and more.

  • More than 230 standard reports are included in MEX, and users can also create custom reports using the built-in Report Designer.

  • The Stores add-on module allows users to track all spare parts, and offers purchasing and requisitions management and a full parts catalogue.

  • Employee working hours can be logged through the inbuilt electronic timecard system and timesheets.

  • Devices

    Business size

    S M L

    Markets

    Australia, Fiji, United Kingdom, Japan, New Zealand, Papua New Guinea, Solomon Islands, Tonga, United States, Vanuatu, Samoa

    Supported Languages

    Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    Pricing starting from:

    US$2 390,00/one-time

    • Free Version
    • Free Trial
    • Subscription

    Images

    MEX Maintenance Software - Now available on Android Devices
    MEX Maintenance Software - Download MEX Mobile UWP app from the Microsoft Store.
    MEX Maintenance Software - Download the MEX Mobile App on iOS
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    MEX Maintenance video
    MEX Maintenance video
    MEX Maintenance video
    MEX Maintenance Software - Now available on Android Devices MEX Maintenance Software - Download MEX Mobile UWP app from the Microsoft Store. MEX Maintenance Software - Download the MEX Mobile App on iOS

    Features

    Total features of MEX Maintenance: 58

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Trail
    • Automated Scheduling
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • Commercial Properties
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Depreciation Management
    • Document Management
    • Document Storage
    • Equipment Maintenance
    • Equipment Management
    • Equipment Tracking
    • Facility Management
    • Facility Scheduling
    • Fixed Asset Management
    • For Schools
    • Historical Reporting
    • Incident Management
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Job Management
    • Job Tracking
    • Key & Lock Management
    • Maintenance Management
    • Maintenance Scheduling
    • Mobile Access
    • Multi-Location
    • Parts Management
    • Predictive Maintenance
    • Preventive Maintenance
    • Purchase Order Management
    • Quotes/Estimates
    • Real Time Data
    • Reporting & Statistics
    • Residential Properties
    • Resource Management
    • Room Scheduling
    • Scheduling
    • Service History
    • Task Scheduling
    • Technician Management
    • Third Party Integrations
    • User Management
    • Vendor Management
    • Warranty Tracking
    • Work History
    • Work Order Creation
    • Work Order Management

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    Reviews

    Overall rating

    4,3 /5
    (60)
    Value for Money
    4,5/5
    Features
    4,1/5
    Ease of Use
    4,3/5
    Customer Support
    4,7/5

    Already have MEX Maintenance?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 60
    Philip M.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    MEX Maintenance Review

    Reviewed on 2019/03/13

    MEX is already showing the business that we are top heavy with trades waiting around for break...

    MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

    Pros

    MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades),
    Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

    Cons

    Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

    Response from MEX

    Hi Philip,
    Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

    Daniel B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    MEX Review

    Reviewed on 2021/03/31

    Overall we have found MEX easy to use and customisable to meet our needs.

    Overall we have found MEX easy to use and customisable to meet our needs.

    Pros

    MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

    Cons

    MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

    Response from MEX

    Hi Daniel,

    Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

    Paul M.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10 000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    MEX at Golden Bay Cement

    Reviewed on 2019/10/16

    MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that...

    MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves.
    Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance.
    There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

    Pros

    The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

    Cons

    GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

    Alternatives Considered

    IBM Maximo Application Suite

    Reasons for Choosing MEX Maintenance

    Maintenance Manger at the time believed the product was not delivering what the Business needed.

    Reasons for Switching to MEX Maintenance

    The Maintenance Manager preferred the simplicity of MEX over the other products.

    Response from MEX

    Hi Paul,
    Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

    John F.
    Overall rating
    • Industry: Food Production
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    MEX = KISS Value for money.

    Reviewed on 2019/06/02

    This software is ideal for small to midsize business.
    The ease of use is that actual day to day...

    This software is ideal for small to midsize business.
    The ease of use is that actual day to day users will love it.
    Value for money.

    Pros

    Extremely easy to use..Everything flows nicely, and easy to find
    Does the basics well.. WO-PO connection parts booking etc easy.
    WO PO process easy and well thought out.
    The PM is part is simple and easy to use.
    Parts easy to book to WO/PO or raising thru PMs.
    Ops(Online Request) works well..
    MEX app works well..
    Stores module well thought out-easy to use..
    Support is excellent.
    Buying the software is extremely cheap, and is value for money.
    Searching for anything within the system easy.
    Easy to customize the interface with no programming skills.
    Because the accounts side of things is basic it is actually easy to understand.
    Asset tree structure easy to use, and simple to walk thru assets details.
    Printing attaching documents simple.
    Screens are quick to load (optimize with profiles and ranges).

    Cons

    Financial side is a bit basic, will be limiting for large companies.
    Scheduler system not the best.
    Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
    The odd annoying bug.
    Tailored to fleet/mining..
    Wire frame reports a bit on the basic side.
    MEX app only IOS.

    Response from MEX

    Hi John,
    Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!

    Harvey H.
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Casella Mex Casella

    Reviewed on 2017/01/23

    Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who...

    Casella Family Brands initiated the use of Mex in 2007 "Just to help us with Maintenance", Who would have thought of the wide usage & power of the system now, The Business has grown considerably & Mex has adapted & grown with us from the early days of 10 users to now having 225 users, the business was on 1 site now we have multiple sites looking after maintenance function of 150+ maintenance staff & an asset register with over 10,000 assets. All functions of the Mex System are utilized from the requesting process & approval to the acquisition of parts & final Scheduling, A comprehensive history has been developed which we now have as a resource to use on reporting regulatory requirements & in moving the maintenance function forward strategically. The system may not be the biggest out there but its ability to be adaptable to our designed maintenance program whilst keeping a robust user environment is invaluable in running the day to day maintenance function, Mex is now in the centre of all the maintenance functions on all our sites giving us control of all our labour, materials, running costs & information.

    Pros

    Its ability to adapt to our changing maintenance function while withholding a robust user environment.

    Cons

    The systems scheduler is clunky & needs improvement, eventually as every user continues down the path of true jobs control the scheduling of the workload must be the pathway to this result.

    Response from MEX

    Thanks very much for the review Harvey, we¿re happy to hear that you¿ve had such a great experience with MEX over the last 9 years and thank you for the feedback regarding the scheduler. If you ever need any assistance you can always phone in and talk to our support staff. Thanks for taking the time to review MEX.

    Showing 5 reviews of 60 Read all reviews

    MEX Maintenance FAQs

    Below are some frequently asked questions for MEX Maintenance.

    MEX Maintenance offers the following pricing plans:

    • Starting from: US$2 390,00/one-time
    • Free Trial: Available

    Price quotes are available on request.

    MEX Maintenance has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    MEX Maintenance supports the following languages:

    Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

    MEX Maintenance supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations MEX Maintenance has

    MEX Maintenance offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for MEX Maintenance.