Develop engaged and high-performing teams
4.5/5 (40 reviews)Lattice is a people management platform that gives People Leaders solutions to build engaged, high-performing teams. They empower HR teams to make more strategic, data-driven business decisions and build winning cultures through continuous performance management Goals, 1:1s, Updates, Real-Time Feedback and Reviews and rich employee engagement insights. Their customers include Slack, Asana, WeWork and 1,300+ more.
Pros
The simplicity of use and flexibility in terms of custom use and application of different modules within the software. We approached this software with a process plan and goal structure in mind and Lattice was very resilient to it's implementation digitally as well as provided further insight into what better avenues there are and why.
The Customer Sucess team is great with approaching additional product development endeavors through their support desk. Multiple times have been asked and seen functionality sought implemented in successive software updates
Cons
Need to create better functionality around dual management (having co-leads/co-managers of teams) and their ability to review and provide feedback. It's too common to not be supported.
Implementation and onboarding of the system was definitely one of the better experiences we've had although there could be more common touchpoints after the first review process to ensure for optimization and process improvement.
Things have been a bit more "set it and forget it" after being transitioned off our Onboarding Success Manager although the Customer Success team accessible from the Intercom system has been more than helpful in the absence.
Pros
The ability to keep track of personal and team goals is nice and the feedback feature is convenient too. It helps teams stay on track and provide updates on a weekly or bi-weekly basis.
Cons
When it comes time to review a coworker, the only email notifications sent out are 1 week in advance of the closing date (unless there is a setting that management can change in the backend to make the emails more frequent?). This isn't very helpful because unless you can review the colleague that moment or that day, you often forget to go back and review them before the review period closes.
It would also be great if feedback could be edited after submission because I've wanted to change the permission level and add more comments after the fact but once it's submitted, it is final. In these cases, I've had to delete the feedback and submit a new one with the correct permissions and total comments I initially wanted.
Being able to easily track my goal, as well as the progress of my goal, has made it very easy to reach it and stay organized
Pros
Lattice allows me to easily set my goals and track my progress! It also makes it easy to set up time with my manager, and give and receive feedback! It's a great program for the workplace!
Cons
Overall, I have not noticed any issues with the software. It is pretty straight forward.
Even though there is some feature still lacking to this software, the team is very committed and are adding new features and upgrades every month.
They listen to support request and are constantly asking customers about their experience using the product. This is great for a company because the software evolves with you.
We now organize goals, reviews, and meetings using this tool. Many different teams use it, and most of our employees do like doing these activities.
Pros
I work at a company of roughly 80 people. We have been trying different tools for making 1-on-1 and performance reviews for the last 10 months. Lattice stood out in features related to making performance reviews. They are called review cycles. You can configure many different aspects about how will you run them. Stuff like duration, who will make reviews, are employees able to review peers and things like that.
Cons
In terms of handling 1-on-1 the system could be better. It seems they are making updates to the product and adding new feature constantly but something as important as a calendar integration was just added a couple of months ago.
Pros
We were looking for a software to help facilitate 1:1 meetings, goal setting, and track employee performance that didn't feel corporate or like reviews just for the sake of reviews. Lattice fit the bill and we have almost all of our 150-person company utilizing the tool now. Different teams are able to use it differently in the way that works best for their team structure.
Cons
Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.
Approximately $9 per user per month.
Below are some frequently asked questions for Lattice.
Lattice offers the following pricing plans:
Starting from: US$9,00/month
Pricing model: Subscription
Free Trial: Available
Approximately $9 per user per month.
Lattice offers the following features:
Lattice has the following typical customers:
Large Enterprises, Mid Size Business
Lattice supports the following languages:
English
Lattice has the following pricing plans:
Subscription
We do not have any information about what devices Lattice supports
Lattice integrates with the following applications:
BambooHR, BambooHR, Gmail, Microsoft Outlook, Namely, Rippling, Sapling, Slack, Zenefits, Zenefits
Lattice offers the following support options:
Knowledge Base, Online Support, Video Tutorials
The overall experience has been awesome and the software has taken a small internal desire to implement better goals tracking and a more automated approach to 1:1 and reviews in general and it's accomplished that and more almost by osmosis. Just having the software put us in a better position to implement a process for each.
The software itself is extremely approachable and simple but allows for a ton of flexibility in implementation and use allowing it to serve as much more than a simple, once yearly applicated software driven proecss around performance reviews int he traditional sense.