Lattice

The richness of the data is a game changer. We use this data to do much more accurate targeting of potential customers, to decrease the length of the sales cycle and the quantity of pipeline generation required to find a customer that is likely to buy.

Throwing someone into the system without training and having them set themselves up (referring to managers) has been challenging for them - but having the option to utilize the account manager has been helpful.

I absolutely love the interface and ease of use. From cute features like office party to suggested 1:1 questions it beats asana for performance management.

I wish it integrated with sales force or clari to track team activity. I’m not sure it integrates with slack but there’s likely potential there.

A very intuitive interface. Next steps are always obvious, and I never find that I need to reach out for support, even when learning to use it in new ways.

Peer-to-peer performance reviews need to be used carefully and taken with a grain of salt, and I'm not sure that Lattice fully addresses this yet. Set-up, especially when the software is used repeatedly in the same way, could be more streamlined – it gets repetitive. I would prefer to see a feature with which supervisors could copy peer lists between employees or import all employees working in the same role simultaneously.

The weekly updates feature is incredibly useful to help me manage a large team quickly. It really is impactful to know how they are feeling on a weekly basis.
Additionally, the 1-1s recording ability is very useful to help make 1-1s more productive.

The goal setting. Using it for setting a goal is unwieldy and aggravating. I haven't learned how to set it for negative goals (I.e. keep x below y%). It might be possible but it is not straightforward.