ClubWorx
About ClubWorx
Clubworx is a scalable club management solution for gyms, fitness studios, golf clubs, martial arts centers & bootcamps. With features for member management, remote class booking, and attendance tracking, Clubworx is ideally suited to class-based gyms and studios.
With Clubworx, clubs can create and manage online forms and contracts; schedule classes; accept bookings; track member attendance; set automated billing; and more. Member and prospect tracking features combined with an in-app email and SMS platform enable clubs to nurture relationships with clients and prospective clients, and encourage their continued participation in club activities. The solution can be customized to match the branding of clubs, and even includes tools for setting up and maintaining a native, custom website.
Clubworx provides simple, intuitive online bookings and reliable, automated payments for clients. Whilst the solution can be simple to start with, it's powerful enough to scale with a growing business. There is no limit to the number of members, classes or bookings that can be managed with Clubworx, making it a good choice for small gyms, bootcamps, and class-based studios looking for a software that will scale up as they grow.
Key benefits of ClubWorx
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- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Been searching for years...ClubWorx is "The One"
Reviewed on 2019/01/15
Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be...
Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps.
Pros
We have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier!
Cons
We use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper....
Response from ClubWorx
Hi Lynell,
Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success!
Clubworx Team
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Very helpful for setting up your Dojo!
Reviewed on 2024/05/11
Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are...
Overal very possitive, 20 members for the free subscription is a bit early for us. Our rates are very low in Italy....so it is a costly program when hitting 21 members.
Pros
Ones set up, it is a very very very helpful program! You can set up grading, register attendance and it helps you not forget important details of your members.
Cons
Setting up is a long progress, so many option and not.much you can copy and paste, so you need to re-type a lot. Also in the calendar no duplication feature.
Response from ClubWorx
Thank you for choosing Clubworx and sharing your feedback! We're glad our platform enhances your dojo management. We appreciate your input on the setup process and calendar features—we're continuously working to improve these areas.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Clubworx
Reviewed on 2018/08/15
I love their executive, if not for him and his awesome customer service, I'm not sure I could...
I love their executive, if not for him and his awesome customer service, I'm not sure I could muddle through this.
Pros
What I like most is I have their executive who is always there when I need him to assist with any questions or issues that may come up. He's always on email and will help me at the drop of a hat.
Cons
The software from and Admin and End User stand-point is difficult to use. Reports are not easily created for the admin and booking classes are not easy either. There are features that I'd like to see added, image on the member profile, a check-in system that works, but all in all it is fair.
Response from ClubWorx
Hi Tameika, thank you for taking the time to write this review of Clubworx. I am sorry your experience has been less than amazing. We have sent you an email addressing each of the challenges you mentioned and look forward to working with you to improve your experience. We value and appreciate your honest feedback.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clubworx is unbeatable!
Reviewed on 2024/05/10
Clubworx helped this new business start l, get paid by members, and look professional. I could not...
Clubworx helped this new business start l, get paid by members, and look professional. I could not have done it without their quick help!
Pros
Ease of use and customer support when needed.
Cons
The ability to email/text members is now unattainable for me. And members should be able to cancel their Unlimited Monthly Membership and update their credit cards on their own.
Response from ClubWorx
Thank you so much for the review, Kim. We are happy to partner with you and can't wait to watch your business grow!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
6 Years of Growth, Supported By Clubworx
Reviewed on 2024/05/10
Pros
Clubworx has been scalable as my business has quadrupled and they have been able to support our management of this through automation, client management, and payment integrations.
Cons
The functionality and formatting of the emailing side of things has been a bit of a challenge.
Response from ClubWorx
Hi Glen thanks for your positive response and honest feedback about emailing. We do have improvements in that space in our roadmap so we hope you'll love us even more soon. Thanks for being with us for 6 years.
ClubWorx FAQs
Below are some frequently asked questions for ClubWorx.Q. What type of pricing plans does ClubWorx offer?
ClubWorx offers the following pricing plans:
- Starting from: A$109.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Clubworx offers a free plan for businesses with under 20 active members/students. We offer paid plans starting from just $109 per month (annual upfront payments available at a 20% discount). Your first month (trial period) is free!
Q. Who are the typical users of ClubWorx?
ClubWorx has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ClubWorx support?
ClubWorx supports the following languages:
English
Q. Does ClubWorx support mobile devices?
ClubWorx supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ClubWorx integrate with?
ClubWorx integrates with the following applications:
ActiveCampaign, Constant Contact, GoCardless, Google Forms, Keap, Mailchimp, Meta for Business, Squarespace, Stripe, Typeform, WordPress, Zapier
Q. What level of support does ClubWorx offer?
ClubWorx offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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