Clubworx is a scalable club management solution for gyms, fitness studios, golf clubs, martial arts centers & bootcamps. With features for member management, remote class booking, and attendance tracking, Clubworx is ideally suited to class-based gyms and studios.
With Clubworx, clubs can create and manage online forms and contracts; schedule classes; accept bookings; track member attendance; set automated billing; and more. Member and prospect tracking features combined with an in-app email and SMS platform enable clubs to nurture relationships with clients and prospective clients, and encourage their continued participation in club activities. The solution can be customized to match the branding of clubs, and even includes tools for setting up and maintaining a native, custom website.
Clubworx provides simple, intuitive online bookings and reliable, automated payments for clients. Whilst the solution can be simple to start with, it's powerful enough to scale with a growing business. There is no limit to the number of members, classes or bookings that can be managed with Clubworx, making it a good choice for small gyms, bootcamps, and class-based studios looking for a software that will scale up as they grow.
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day.
Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too.
Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.
That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.
If I'm having to do some work on my mobile phone it's not the most user friendly experience!
customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!
I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.
Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.
Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :)
Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system.
The Clubworx Team.
We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.
Client scheduling thru the member portal has been seamless.
ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking.
The 4 week billing cycle has helped increase our annual income verses monthly billing
One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.
It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software
Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business.
We are constantly working to improve everything we do and we appreciate your honest feedback.
We're looking forward to supporting you!
Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps.
We have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier!
We use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper....
Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success!
I have been looking over several different options for the martial arts school and this one seems to do what I need it to do without lots of fancy stuff that I would probably never use. The set up process is easy to do and they will transfer the info if you have it on a spread sheet so that would save lots of time.
The Customer service is great. Emily is always there to answer questions during business hours and gets back to you quickly in the form on email, IM or even a phone call. I had read about the customer service and that is a big factor that made me choose ClubWorx.
Easy to use and can do the bar code check in once we get everything set up. This will allow us to follow up more quickly with those that miss a few classes before it becomes an issue.
It doesn't have an auto email system where an email can be delivered automatically when a student misses classes which other competitors did but they also charged about $100/mo. more. We don't have so many students that I can't pull a report and send emails to those not coming every week so me sending 2-3 emails a week for a $100 savings works for me.
Thank you! We are happy to have you onboard. Your feedback is so important as you use your new Clubworx account. We are always listening and feeding your requirements and suggestions back into our product improvements that you'll see over time.
Also, we have great news for you. We are just a few weeks away from releasing more automation around emails and SMS so watch this space!
Starting from $59 per month (annual payments available)
A 15-day free trial is available
Below are some frequently asked questions for Clubworx.
Clubworx offers the following pricing plans:
Starting from: US$59,00/month
Pricing model: Subscription
Free Trial: Available
Starting from $59 per month (annual payments available)
A 15-day free trial is available
Clubworx offers the following features:
Clubworx has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Clubworx supports the following languages:
Clubworx has the following pricing plans:
We do not have any information about what devices Clubworx supports
Clubworx integrates with the following applications:
AWeber, ActiveCampaign, Constant Contact, Facebook, Infusionsoft, Mailchimp, Squarespace, Stripe, Wordpress, Zapier
Clubworx offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials