Hippo Manager

Fully Featured Cloud Veterinary Practice Management Software

About Hippo Manager

Hippo Manager is cloud-based, full featured veterinary software that serves as the central nervous system for your practice, integrating your patient data with labs, pharmacy, client communication and more. Its easy to use, patient-centric and improves profitability by saving time and capturing charges. Our pricing is simple: $119 per month, per full time veterinarian. Training and support are always free and unlimited.

Hippo Manager is highly customizable, and is an excellent fit for practices of all sizes and specialties. Solo practitioners, multi-location enterprise hospitals, mobile clinics and more all benefit from the way Hippo Manager
supports your workflow instead of dictating it. Our easy-to-use software gives you flexibility and more options so you can practice medicine your way.

We help you improve the profitability of your business through streamlined templates, best-in-class automation tools that perfect charge capture and time savings. Take advantage of our expanding list of integrations and incredible features, including a powerful whiteboard tool, all included in one simple price.

Pricing starting from:

US$119,00/month

  • Free Trial
  • Subscription

Key benefits of Hippo Manager

  • The integrated point of sale (POS) allows users to enter transactions, create invoices, manage discounts, coupons, and gift cards, track inventory, email receipts for purchases, and more.

  • Appointment reminders, 2-Way Texting Messaging, email, patient portal and other communication tools keep your pet owners informed and on time for appointments. Hippo Manager also integrates with ALLYDVM, ZipWhip and more.

  • Stock levels can be tracked and managed, margins can be monitored, and users can add or remove items or quantities within the inventory. Inventory automatically updated from the charting system. Robust reporting tools keep you informed.

  • Users can record medical histories and create SOAP notes, and integrated templates in charts allow the addition of tasks, reminders, appointments, and more. Automation tools and charting templates reduce clicks and typing so you can spend time with patients and get home faster.

  • The appointment scheduler can be integrated with Google Calendar. It allows users to manage appointments, customize views, add resources, change color schemes, export data to send physical reminders or make reminder calls, and more. Check or change your schedule from home using the Google app! Hippo Manager includes a whiteboard feature for better internal communication.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    US$119,00/month

    • Free Trial
    • Subscription

    Images

    Hippo Manager's dashboard notifies users of any unsigned charts, open invoices, alerts, reminders, and more.  Navigate your scheduler, patient record in one glance.  Fully customizable by user.
    On average, practices that are new to Hippo Manager increase gross revenue by 22% in the first year due to improved charge capture and time savings. The reporting features and training will help you grow your practice.
    Optimized for use on an iPad or tablet.
    Includes in-application DICOMM viewer
    Whiteboard feature is included in the price.  View the status of every patient in your practice at a quick glance and improve internal communication.
    Chart templates can be created and saved in Hippo Manager - save time and never miss an inventory item and perfect your charge capture.
    Hippo Manager allows users to create SOAP notes using templates that require less entry.  Type less, spend more time with patients and get home faster.
    Medication templates can also be created in Hippo Manager
    View 9 more
    Hippo Manager video
    Hippo Manager video
    Hippo Manager video
    Hippo Manager video
    Hippo Manager screenshot: Hippo Manager's dashboard notifies users of any unsigned charts, open invoices, alerts, reminders, and more.  Navigate your scheduler, patient record in one glance.  Fully customizable by user. Hippo Manager screenshot: On average, practices that are new to Hippo Manager increase gross revenue by 22% in the first year due to improved charge capture and time savings. The reporting features and training will help you grow your practice. Hippo Manager screenshot: Optimized for use on an iPad or tablet. Hippo Manager screenshot: Includes in-application DICOMM viewer Hippo Manager screenshot: Whiteboard feature is included in the price.  View the status of every patient in your practice at a quick glance and improve internal communication. Hippo Manager screenshot: Chart templates can be created and saved in Hippo Manager - save time and never miss an inventory item and perfect your charge capture. Hippo Manager screenshot: Hippo Manager allows users to create SOAP notes using templates that require less entry.  Type less, spend more time with patients and get home faster. Hippo Manager screenshot: Medication templates can also be created in Hippo Manager

    Features

    Total features of Hippo Manager: 37

    • ACH Payment Processing
    • API
    • Account Reconciliation
    • Accounting
    • Action Management
    • Activity Management
    • Activity Tracking
    • Alerts / Escalation
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Billing & Invoicing
    • Calendar Management
    • Calendar Sync
    • Charting
    • Client Portal
    • Confirmation/Reminders
    • Customizable Forms
    • Customizable Reports
    • Discount Management
    • Document Storage
    • Gift Card Management
    • Imaging and X-rays
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Monitoring
    • Multi-Location
    • Patient Records Management
    • Point of Sale (POS)
    • Prescription Processing
    • Records Management
    • Reminders
    • SOAP notes
    • Stock Management
    • Treatment Planning
    • User Management

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    Reviews

    Overall rating

    4,1 /5
    (122)
    Value for Money
    4,3/5
    Features
    3,7/5
    Ease of Use
    3,9/5
    Customer Support
    4,4/5

    Already have Hippo Manager?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 122
    Stephanie E.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hippo Manager is worth every cent!

    Reviewed on 2019/05/14

    I am very satisfied and recommend it to anyone that is looking for software!

    I am very satisfied and recommend it to anyone that is looking for software!

    Pros

    I just love this software. I went from Impromed Infinity to Hippo after a full system crash. This system is like night and day to Impromed. It is so easy to set up and use. The customer service is also great! They cater to their clients and want our fred back since we are the ones using it in day-to-day operations.

    Cons

    I think the thing I like the least is that there are no alerts that pop up automatically and you can not all alerts to the client unless you add to each pet under their account.

    Response from Hippo Manager Software

    Stephanie,

    Thank you for your review of Hippo Manager Cloud PiMS! We are so pleased that you find our software reliable and our service meets/exceeds your expectations.

    We DO value your feedback. We strive to build a future-proof product that is ready to empower veterinary professionals to thrive. We're ready to incorporate most-requested feedback from our partner practices and build into more features and more functionality.

    We have an average 99.997% up-time and our clients love that stability and dependability. I'll have our team reach out regarding that alerts so we can be sure we've got what you're looking for, or, log it as a feature request for near-future development.

    Thank you for being a member of the Hippo Herd!

    Mary B.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Hippo Manager Rocks!

    Reviewed on 2019/09/04

    Overall, I am very pleased with it's reliability and the timely improvements that have been made...

    Overall, I am very pleased with it's reliability and the timely improvements that have been made to increase efficiency of the system.

    Pros

    I like that the company has a sense of humor, but they also listen and take suggestions seriously. The customer support team is friendly and sincere.

    Cons

    Some parts are confusing and some areas require too many "clicks" to get task performed. Customer support, online manual and help page all aid in getting questions answered.

    Response from Hippo Manager Software

    Hi Dr. Barling,

    Thanks for providing a review of Hippo Manager. We appreciate you being a member of the Hippo Herd!

    We do take practice partner requests seriously and our support and training teams are always there to help with any question. We make sure we log feature requests and as part of our constant improvements to our app, we work in practice requests as soon as possible!

    Are you saying you like our Hippo jokes? Glad you enjoy our sense of humor! We love what we do, so we infuse a lot of light-hearted elements into our approach and our practice management software. :)

    Looking forward to delivering more growth and improvements your way as we met the demands of veterinary professionals such as yourself and the ever-changing veterinary industry.

    Paige W.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Built for the back end not the front end of veterinary

    Reviewed on 2019/09/10

    Executive has been great to deal with. Very helpful

    Executive has been great to deal with. Very helpful

    Pros

    The charting/treatment aspect of the software is really good. It’s very intuitive and well thought out.
    The billing aspect of the program is ok.

    Cons

    The software is patient based, not client based. In veterinary it’s not the patient that books appointments, pays the bills or confirms appointments, it’s the client. The process to find the client info within the patient info is a process, as is adding new patients to said client.
    Communicating with the client with anything other than a phone call is frustrating. “Reminders” can be somewhat helpful but the character limit is too low for any useful information to be conveyed.
    The vaccine reminders or annual recalls are my biggest grievance. If a client has 3 dogs that each receive 2 or 3 vaccines yearly the only way to send out the recall is one item per email per dog. So the client is going to get at least 9 emails telling them that their animals are due. “Fluffy is due for annual exam” “Fluffy is due for annual vaccines” “Fluffy is due for kennel cough vaccine ” “Fluffy is due for Rabies vaccine”
    Muffy is due for annual vaccines, Muffy is due for kennel cough etc..... There is no way to combine them. Character limit is too low to convey more than just the basic info.
    Vaccine certificates are also an issue. It will tell you the name of the vaccine but not what they have been vaccinated against. From the management screen you can review who needs to come in [a two step process :( ] but it shows every patient individually and each item for each patient. From here you can send emails but your options for editing are incredibly limited. Oh-outofcharactersnow!

    Response from Hippo Manager Software

    Paige,

    Thank you for leaving feedback regarding our cloud veterinary software. We aim to make the usability and experience for every user, simplified and straightforward and we're sorry we've missed the mark with meeting your expectations.

    We will have a training team member reach out to you regarding client and patient info to be sure you've got access to best practices and customization options within Hippo. We look forward to continuing to work with you and the team at Case Veterinary.

    We've also logged your requests for feature enhancements and since we're an agile cloud-based solution we can take partner practice seriously and work it into a priority timeline for a future update.

    Thanks for being a valued member of the Hippo Herd.

    Ailena B.
    Overall rating
    • Industry: Veterinary
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Hippo Manager is Excellent

    Reviewed on 2019/05/16

    Overall Hippo manager has been a huge part of getting my small and lean practice start up off the...

    Overall Hippo manager has been a huge part of getting my small and lean practice start up off the ground and running. Having a quality medical records system for a low price helped to get our practice up and going. Working remotely was a huge plus with having small children at home.

    Pros

    I love the intuitiveness of hippo manager use--staff quickly catch on to the software even if they are unfamiliar with it. A plus is being able to upload and store and view DICOM images in the medical records. For quality of the software at the price point offered cannot be beat. Also, customer service is responsive to needs and makes customization when requested. Love working from home too!

    Cons

    Sometimes the plus icons are a little small if working on a small touch screen such as a tablet.

    Response from Hippo Manager Software

    Dr. Baum,

    Thank you for your review of Hippo Manager. We're so thrilled to hear that it's helping you get home faster and work remotely when you can, versus being stuck in the office.

    Our team is super response and we're glad you've experienced that first hand. We are always working to improve features and functionality and take the feedback from our practice partners, seriously.

    Our built-in DICOM viewer with unlimited storage is so popular, we love to see that you're taking advantage of that and delivering excellent patient care with the help of Hippo Manager.

    Thank you for being a valued part of the Hippo Herd!

    Kate D.
    Overall rating
    • Industry: Medical Practice
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Overall recommend

    Reviewed on 2019/09/19

    I liked the amount of training available for us. The support team is always available, and really...

    I liked the amount of training available for us. The support team is always available, and really easy work with.

    Pros

    Loved the ease of use, scheduling, and billing flow through. I found the inventory management intuitive, and the point of sale options were flexible for staff and for clients. Easy to navigate, and very easy to train people who are not tech-saavy by nature. We had full user uptake, which gave us much more efficiency in all of our client interactions.

    Cons

    The veterinary practice is located in Canada, while the software is American. Tax reporting functionalities were not designed to support Canada's tax and accounting needs, so we did have difficulty in getting some of the tax information initially. As well, the Accounts Receivable could be improved by allowing a user to see the AR for a date in the past.

    Showing 5 reviews of 122 Read all reviews

    Hippo Manager FAQs

    Below are some frequently asked questions for Hippo Manager.

    Hippo Manager offers the following pricing plans:

    • Starting from: US$119,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Free trial, no credit card required. $119 per vet, per month. No charge for all other users. Subscription includes unlimited training, support, data storage, patients and additional users.

    We do not have any information about Hippo Manager features

    Hippo Manager has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Hippo Manager supports the following languages:

    English

    Hippo Manager supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Hippo Manager integrates with the following applications:

    Google Calendar

    Hippo Manager offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Hippo Manager.