About Fergus

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Fergus includes a status board for users to see at a glance what stage all of your jobs are in and any items requiring attention, including queries raised when problems arise.

All the information related to a particular job is stored in the job card with attached notes, files, photos, checklists, forms and more. Information can be organised into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.

Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling (you can also sync this with your Google Calendar).

Charged and uncharged time can be manually logged on each job, or users can use the start/stop timer in the Fergus apps for iOS and Android.

Email and text messages can be sent to staff and customers through Fergus, with users able to customise SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.

Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.

Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.

Before, during or after the job you can look at your projected or actual margins, and identify where you made or lost money.

Pricing starting from:

A$28,90/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Fergus

Key benefits of Fergus

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.
  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    A$28,90/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Fergus

    Images

    Fergus Software - The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below.
    Fergus Software - The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups.
    Fergus Software - The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app.
    Fergus Software - GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day.
    Fergus Software - Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods.
    Fergus Software - Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track.
    Fergus Software - The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app
    Fergus Software - The Fergus mobile app on Android
    Fergus Software - Customers can sign your quotes and estimates for acceptance through the Fergus mobile app
    Fergus Software - The Job Card on the Fergus mobile app with start/stop timer
    View 11 more
    Fergus video
    Fergus Software - The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below.
    Fergus Software - The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups.
    Fergus Software - The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app.
    Fergus Software - GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day.
    Fergus Software - Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods.
    Fergus Software - Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track.
    Fergus Software - The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app
    Fergus Software - The Fergus mobile app on Android
    Fergus Software - Customers can sign your quotes and estimates for acceptance through the Fergus mobile app
    Fergus Software - The Job Card on the Fergus mobile app with start/stop timer

    Features

    Total features of Fergus: 115

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • Attendance Tracking
    • Automated Quoting
    • Automated Scheduling
    • Automatic Backup
    • Billable Items Tracking
    • Billing & Invoicing
    • Bills of Material
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Change Order Management
    • Client Portal
    • Commercial
    • Contact Database
    • Contact Management
    • Contract/License Management
    • Cost Estimating
    • Cost-to-Completion Tracking
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Digital Signature
    • Discount Management
    • Dispatch Management
    • Document Imaging
    • Document Storage
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Estimating
    • Expense Tracking
    • File Storage
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • For Plumbing Industry
    • GPS
    • Geographic Maps
    • Group Scheduling
    • Historical Reporting
    • Inspection Management
    • Interaction Tracking
    • Invoice Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Cost Reporting
    • Location Tracking
    • Maintenance Scheduling
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Signature Capture
    • Multi-Location
    • Online Time Clock
    • Overrun Reporting
    • Payment Collection in the Field
    • Payroll Management
    • Percent-Complete Tracking
    • Photo Capture
    • Predictive Maintenance
    • Preventive Maintenance
    • Pricing Management
    • Production Cost Tracking
    • Progress Reports
    • Project Billing
    • Project Management
    • Project Time Tracking
    • Project Tracking
    • Purchase Order Management
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Recurring Appointments
    • Recurring Tasks
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • Scheduling
    • Search/Filter
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Technician Management
    • Time & Expense Tracking
    • Time Tracking
    • Timesheet Management
    • Work History
    • Work Order Management
    • Workflow Management

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    Reviews

    Overall rating

    4,6 /5
    (153)
    Value for Money
    4,5/5
    Features
    4,3/5
    Ease of Use
    4,5/5
    Customer Support
    4,6/5

    Already have Fergus?

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    Showing 5 reviews of 153
    Wayne B.
    Overall rating
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We have been using Fergus for almost 12 months now and are very happy with the program.

    Reviewed on 2018/03/22

    The benefits to our business using this software is ultimately less time processing paperwork and...

    The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
    The other great feature of the software is being able to store job specific data like photos that are easily accessable

    Pros

    We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
    In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

    Cons

    The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
    In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

    Karen K.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    PRSL Taranaki

    Reviewed on 2021/12/31

    There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I...

    There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I believe is one of the best systems however is rather expensive.

    Pros

    - Easy
    - Very visual
    - custom emails responses & templates
    - supplier invoice downloads (JA Russell)
    - field staff find easy to complete COC's and job cards
    - forms is easy to use for internal audits and tailgates

    Cons

    - WIP doesn't download very well would be great if PDF Option
    - unable to custom status's
    - unable to create credits for invoices have to void then recharge
    - quoting reporting would be great if we could filter to groups
    - hazards need to be mitigated by all staff however not all staff are scheduled on works?

    Samuel W.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Reviewed on 2017/11/06

    Chris F.
    Overall rating
    • Industry: Construction
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fergus simplifies the Scheduling of our Field Technicians and tracking time for Contract...

    Reviewed on 2022/03/18

    Easy Software to implement and use.
    And Simple!!

    Easy Software to implement and use.
    And Simple!!

    Pros

    Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division

    Cons

    The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.

    Alternatives Considered

    simPRO

    Reasons for Choosing Fergus

    Cost, Ease of use

    Switched From

    WorkflowMax and simPRO

    Reasons for Switching to Fergus

    Cost and Ease of use.
    Bob W.
    Overall rating
    • Industry: Utilities
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Who let the Dog out

    Reviewed on 2019/11/30

    We could not organize our business day to day without Fergus

    We could not organize our business day to day without Fergus

    Pros

    Great technical back up in layman's terms and we feel that we are being listened to.
    Your people who answer questions do a great job.
    I also like the information in "Notifications" about any problems that Fergus may be experiencing.

    Cons

    There is a lot of information and procedures that are a bit daunting at the start

    Showing 5 reviews of 153 Read all reviews

    Fergus FAQs

    Below are some frequently asked questions for Fergus.

    Fergus offers the following pricing plans:

    • Starting from: A$28,90/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    30-day Free Trial, no credit card required. Free plan available. Timesheet only from: $9.60 per month. Full user from: $28.90 per month.

    Fergus has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Fergus supports the following languages:

    English

    Fergus supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Fergus integrates with the following applications:

    MYOB Business, Xero

    Fergus offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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