About Fergus
Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.
Fergus includes a status board for users to see at a glance what stage all of your jobs are in and any items requiring attention, including queries raised when problems arise.
All the information related to a particular job is stored in the job card with attached notes, files, photos, checklists, forms and more. Information can be organised into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.
Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling (you can also sync this with your Google Calendar).
Charged and uncharged time can be manually logged on each job, or users can use the start/stop timer in the Fergus apps for iOS and Android.
Email and text messages can be sent to staff and customers through Fergus, with users able to customise SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.
Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.
Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.
Before, during or after the job you can look at your projected or actual margins, and identify where you made or lost money.
Pricing starting from:
A$28,90/month
- Free Trial
- Free
- Subscription
Key benefits of Fergus
Devices
Business size
Markets
Supported Languages
Pricing starting from:
A$28,90/month
- Free Trial
- Free
- Subscription
Images
Features
Total features of Fergus: 115
- @mentions
- Access Control
- Account Reconciliation
- Accounting Integration
- Action Item Tracking
- Action Management
- Activity Dashboard
- Activity Tracking
- Assignment Management
- Attendance Tracking
- Automated Billing
- Automatic Backup
- Automatic Notifications
- Benchmarking
- Billable Hours Tracking
- Billing & Invoicing
- Business Analysis
- Calendar Management
- Calendar Sync with Google
- Cash Flow Management
- Client Management
- Contact Database
- Contact History
- Cost Estimating
- Credit Card Integration
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Branding
- Customizable Reporting
- Customizable Templates
- Data Extraction
- Data Import
- Data Import/Export
- Data Visualization
- Digital Signature
- Dispatch Management
- Document Automation
- Document Storage
- Drag & Drop Interface
- Electronic Payments
- Electronic Signature Capture
- Email Integration
- Email Notifications
- Email Templates
- Employee Database
- Employee Management
- Employee Portal
- Estimating
- Event Calendar
- Expense Tracking
- GPS
- GPS Integration
- Geographic Maps
- History Tracking
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Jobs Board Integration
- Knowledge Base Management
- Labor Cost Reporting
- Labor Management
- Location Tracking
- Maintenance Scheduling
- Mobile Alerts
- Mobile Integration
- Mobile Signature Capture
- Monitoring
- Partial Payments
- Permission Management
- Project Notes
- Project Time Tracking
- Project Tracking
- Purchase Order Management
- QuickBooks Integration
- Quote Management
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Recurring Billing
- Recurring Tasks
- Reminders
- Reporting & Statistics
- SMS Integration
- SSL Security
- Sales Tax Management
- Scheduled Reporting
- Search Functionality
- Secure Data Storage
- Secure Login
- Status Reporting
- Status Tracking
- Stock Management
- Subcontractor Management
- Summary Reports
- Tagging
- Task Management
- Task Planning
- Task Scheduling
- Task Tracking
- Team Calendars
- Time & Expense Tracking
- Time Clock Integration
- Timer
- Timesheets
- Work History
- Work Order Management
- Workflow Management
Alternatives
Jobber
RazorSync
ServiceTitan
Service Fusion
Reviews
Already have Fergus?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We have been using Fergus for almost 12 months now and are very happy with the program.
Reviewed on 2018/03/22
The benefits to our business using this software is ultimately less time processing paperwork and...
The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable
Pros
We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.
Cons
The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.
- Industry: Construction
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product for any Trades company
Reviewed on 2020/11/08
Operational efficiency and purchase accuracy has increased exponentially. We purchased the product...
Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus. We could not be happier.
Pros
- User interface is very easy for the staff to use, mobile app is very usable to for the field staff. It's really basic but does exactly what we need.
Cons
We are a facilities maintenance plumbing - so an asset management portion of the software would be good as well as the Re occuring function would be very practical for us.
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Other for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Reviewed on 2017/11/06
- Industry: Utilities
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Who let the Dog out
Reviewed on 2019/11/30
We could not organize our business day to day without Fergus
We could not organize our business day to day without Fergus
Pros
Great technical back up in layman's terms and we feel that we are being listened to.
Your people who answer questions do a great job.
I also like the information in "Notifications" about any problems that Fergus may be experiencing.
Cons
There is a lot of information and procedures that are a bit daunting at the start

- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fergus, why wouldn't you?
Reviewed on 2018/10/02
Pros
Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow.
Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.
Cons
whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit
Fergus FAQs
Below are some frequently asked questions for Fergus.Q. What type of pricing plans does Fergus offer?
Fergus offers the following pricing plans:
- Starting from: A$28,90/month
- Pricing model: Free, Subscription
- Free Trial: Available
30-day Free Trial, no credit card required. Free plan available. Timesheet only from: $9.60 per month. Full user from: $28.90 per month.
Q. What are the main features of Fergus?
Fergus offers the following features:
- Automatic notifications
- Back costing
- CSV invoice importing
- Custom payment terms
- Customer & job notes
- Customizable email templates
- Drag-and-drop scheduling
- File & photo attachments
- Financial reporting
- Flexible contact records
- GPS tracking
- Integrated calendar
- Invoice builder
- Job & customer histories
- Job assignment
- Job cards
- Pricing document builder
- Purchase orders
- Push notifications
- Queries
- Quotes & estimates
- SMS integration
- Scheduling system
- Status board
- Team notice board
- Timesheets
- User permissions management
- Variations tracking
Q. Who are the typical users of Fergus?
Fergus has the following typical customers:
Small Business, Freelancers, Mid Size Business
Q. What languages does Fergus support?
Fergus supports the following languages:
English
Q. Does Fergus support mobile devices?
Fergus supports the following devices:
Android, iPhone, iPad
Q. What other apps does Fergus integrate with?
Fergus integrates with the following applications:
MYOB Essentials, MYOB Essentials, Xero, Xero
Q. What level of support does Fergus offer?
Fergus offers the following support options:
Online Support, FAQs, Phone Support, Video Tutorials, Knowledge Base
Related categories
See all software categories found for Fergus.
- Scheduling Software
- Quoting Software
- HVAC Software
- Field Service Management Software
- Service Dispatch Software
- Field Activity Management Software
- Plumbing Software
- Electrical Contractor Software
- Building Maintenance Software
- Landscape Software
- HVAC Estimating Software
- Job Costing Software
- Handyman Software
- Roofing Software
- Security Installer Software