Sevocity EHR

Custom EHR Solutions

4,4 /5 (139 reviews) Write a Review!

Sevocity EHR Overview

What is Sevocity EHR?

If you're looking for a long-term, stable EHR company that gets to know and serve you and your practice, you've come to the right place. #1 rated implementation and the only EHR that offers free ongoing customization and personalized training by practice and provider, live US-based support 24/7/365 and affordable all-inclusive pricing.

Sevocity EHR Overview

Pricing

Starting from
US$379,00/month

Pricing options

Free Trial
Subscription
Value for money

Monthly price: $379 + Start-Up
60 Day Money Back Guarantee


Sevocity EHR Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Login Screen
Main Screen
Past Vitals
Growth Chart
Sevocity EHR screenshot: Login Screen Sevocity EHR screenshot: Main Screen Sevocity EHR screenshot: Past Vitals Sevocity EHR screenshot: Growth Chart

Sevocity EHR Reviews

Sevocity EHR Reviews

Overall rating
4,4
/
5
Excellent
82

Very good
42

Average
10

Poor
4

Terrible
1

Value for Money
4,3
Features
4,2
Ease of Use
4,5
Customer Support
4,5
89% recommended this app
Amanda S.

Love this EHR!!!

After just a couple of weeks my staff has transitioned with little frustration. A very nice change from eclinicals. We have used Athena and Eclinicals and for a small practice Sevocity by far blows them out of the water. the minor cons are nothing compared to the benefits and US based customer service we have received. Don't underestimate this small company.


Sarah C.

Workable, but needs some work

Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates.

Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate.

Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency.


Jennifer J.

Excellent Customer Support!!!

Phenomenal Help Desk! So prompt to respond!


Paula O.

Been with Sevocity since 2009


Salina B.

Love this software

Sevocity is great for my daily needs. Customer service is usually quick.


Amanda S.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Love this EHR!!!

Used Daily for 1-5 months
Reviewed on 2018/08/14
Review Source: Capterra

After just a couple of weeks my staff has transitioned with little frustration. A very nice change from eclinicals. We have used Athena and Eclinicals and for a small practice Sevocity by far blows them out of the water. the minor cons are nothing compared to the benefits and US based customer service we have received. Don't underestimate this small company.

Pros

I love the ease of use and the simplicity. It gets rid of all the unnecessary clicks and other things that complicate other EHRs. My charting is faster and I love the easy customization.
EASY CUSTOMIZATION.
Nice lab interface.
Ordering made simple.
Patient portal nice and not overally complicated.
Minimal menus. Won't get lost in a sea of menu options.
Staff loves it.
Staff doesn't complain.
Well laid out.
I love the RCopia interface for eprescriping.

Cons

1.Can only open one encounter type at a time. They are addressing this now, hoping this won't be an issue soon.
2. ICD10 search not great but a quick google search will find it if you can't find it immediately on theirs. I foresee this being corrected in the future. I just add them to my favorites as I have to look them up so there are fewer and fewer each day to look up.

Otherwise I have not found anything else I dislike.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sarah C.
Industry: Medical Practice
Company size: 51-200 Employees

Workable, but needs some work

Used Daily for 2+ years
Reviewed on 2016/12/16
Review Source: Capterra

Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates.

Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate.

Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency.

Pros

Cloud-based
The account holder is able to add/delete users.
The account holder is able to customize
Frequent software updates
Product request forms
Reporting
Frequent training webinars

Cons

Software servers go down sometimes
Import/export not global
Referral reports not specific enough
Need more options for notification pop-ups

Response from Sevocity

Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jennifer J.
Industry: Research
Company size: 2-10 Employees

Excellent Customer Support!!!

Used Daily for 1-5 months
Reviewed on 2020/10/02
Review Source: Capterra

Phenomenal Help Desk! So prompt to respond!

Pros

The ability to send a message to a peer that wont be on a chart

Cons

It is not user friendly, however the help desk is phenomenal with assisting for any inquiry!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paula O.
Industry: Medical Practice

Been with Sevocity since 2009

Reviewed on 2015/12/16
Review Source: SoftwareAdvice

Pros

Up until recently- this last week, the system was portable. Now I have had a difficult time logging on from home because of the recent changes

Cons

see above.
Also, the ideal would be for the pending orders to be taken off when the labs are linked. There is a lot of extra work with pending orders

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Salina B.
Industry: Medical Practice
Company size: 2-10 Employees

Love this software

Used Daily for 2+ years
Reviewed on 2020/08/26
Review Source: Capterra

Sevocity is great for my daily needs. Customer service is usually quick.

Pros

I love this software. It is easy to use, and takes care of all of my daily needs. Makes the care of patients easy.

Cons

I have no cons related to this software. I do wish they had a practice management software to go with this EHR

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 139 user ratings
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Sevocity EHR Pricing

Sevocity EHR Pricing

Starting from
US$379,00/month
Free Trial
Subscription
Value for money

Monthly price: $379 + Start-Up
60 Day Money Back Guarantee

Monthly price: $379 + Start-Up
60 Day Money Back Guarantee

Value for Money
4,3/5
Based on 139 user ratings
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Sevocity EHR Features

Sevocity EHR Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,2/5
Based on 139 user ratings
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Categories

Additional information for Sevocity EHR

Additional information for Sevocity EHR

Key features of Sevocity EHR

  • Ad hoc reporting
  • Alerts for drug interactions
  • Appointment alerts & reminders
  • Automate patient check-in and check-out time
  • Automated notifications & reminders
  • Billing service
  • Build custom health plans
  • Communication management
  • Compliance & record management
  • Customizable work queues
  • Electronic medical bills
  • Electronic payments
  • Export reports & download in PDF and Excel format
  • Generate daily, weekly or monthly custom reports
  • HIPAA compliant
  • Intra-office message alerts
  • Intuitive clinical document management
  • Manage access permissions
  • Medical claims management
  • Multiple calendar view
  • Patient appointment management
  • Patient history & problem list
  • Patient portal
  • Query by clinical data
  • Ready to use reports
  • Real time MU dashboard
  • Reminder call scheduling
  • Role-based access
  • Standard & customized charting
  • User authentication
  • Workflow management
  • e-Prescribing

Benefits

• Sevocity helps in automating entire clinical operations ensuring a complete paperless workflow environment in hospitals and clinics.

• The solution provides advanced appointment booking and scheduling tools with multiple calendar views, which allow doctors to check their appointments by day, week, or month.

• Sevocity allows doctors to generate electronic prescriptions for their patients and share them automatically with the default pharmacy store or the store recommended by the patient.

• The dedicated self-service portal for patients allows them to create their own profile and track their engagements and medical records centrally, saving the time and effort of medical professionals and hospital staff.

• Sevocity is a certified solution allowing physicians to obtain both Stage 1 and Stage 2 incentives.

Sevocity EHR FAQs

Sevocity EHR FAQs

Below are some frequently asked questions for Sevocity EHR.

Q. What type of pricing plans does Sevocity EHR offer?

Sevocity EHR offers the following pricing plans:

Starting from: US$379,00/month

Pricing model: Subscription

Free Trial: Not Available

Monthly price: $379 + Start-Up 60 Day Money Back Guarantee

Q. What are the main features of Sevocity EHR?

Sevocity EHR offers the following features:

  • Ad hoc reporting
  • Alerts for drug interactions
  • Appointment alerts & reminders
  • Automate patient check-in and check-out time
  • Automated notifications & reminders
  • Billing service
  • Build custom health plans
  • Communication management
  • Compliance & record management
  • Customizable work queues
  • Electronic medical bills
  • Electronic payments
  • Export reports & download in PDF and Excel format
  • Generate daily, weekly or monthly custom reports
  • HIPAA compliant
  • Intra-office message alerts
  • Intuitive clinical document management
  • Manage access permissions
  • Medical claims management
  • Multiple calendar view
  • Patient appointment management
  • Patient history & problem list
  • Patient portal
  • Query by clinical data
  • Ready to use reports
  • Real time MU dashboard
  • Reminder call scheduling
  • Role-based access
  • Standard & customized charting
  • User authentication
  • Workflow management
  • e-Prescribing

Q. Who are the typical users of Sevocity EHR?

Sevocity EHR has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Sevocity EHR support?

Sevocity EHR supports the following languages:

English

Q. What type of pricing plans does Sevocity EHR offer?

Sevocity EHR has the following pricing plans:

Subscription

Q. Does Sevocity EHR support mobile devices?

We do not have any information about what devices Sevocity EHR supports

Q. What other apps does Sevocity EHR integrate with?

Sevocity EHR integrates with the following applications:

Athena, DuxWare, Kareo, NueMD, PracticeSuite, ProviderSuite

Q. What level of support does Sevocity EHR offer?

Sevocity EHR offers the following support options:

Online Support, Phone Support, Video Tutorials, FAQs, Knowledge Base