Sevocity
About Sevocity
If you're looking for a long-term, stable EHR company that gets to know and serve you and your practice, you've come to the right place. #1 rated implementation and the only EHR that offers free ongoing customization and personalized training by practice and provider, live US-based support 24/7/365 and affordable all-inclusive pricing.
Key benefits of Sevocity
• Sevocity helps in automating entire clinical operations ensuring a complete paperless workflow environment in hospitals and clinics.
• The solution provides advanced appointment booking and scheduling tools with multiple calendar views, which allow doctors to check their appointments by day, week, or month.
• Sevocity allows doctors to generate electronic prescriptions for their patients and share them automatically with the default pharmacy store or the store recommended by the patient.
• The dedicated self-service portal for patients allows them to create their own profile and track their engagements and medical records centrally, saving the time and effort of medical professionals and hospital staff.
• Sevocity is a certified solution allowing physicians to obtain both Stage 1 and Stage 2 incentives.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Sevocity EMR System - We Love IT!
Reviewed on 2022/04/14
We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use...
We use primarily as charting and electronic prescriptions. We don't take insurance so we don't use that part of Sevocity. It is interfaced with our scheduling software and works good. We also create accounts for our invoicing of documents/papers for the business part of the office.
Pros
EMR for charting, patient portal, customer support. We use Sevocity for a lot of document storage for all sorts of things for our office that don't have to do with patients, but deal with things for the office. We have used Sevocity for about 9-10 years.
Cons
I would like to be able to rotate a document once it is uploaded into Sevocity.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Workable, but needs some work
Reviewed on 2016/12/16
Software: The software is a bit challenging to customize for some, but they do have customization...
Software: The software is a bit challenging to customize for some, but they do have customization experts that can help and do it for you. A few things could be added to ease use and interfacing, such as more detailed reporting options and import/export options. Luckily, they have product request forms and an actual department to take these requests into consideration for future updates.
Adding Users: The paperwork involved in adding users to Sevocity is minimal and not too tedious. The paperwork and wait time for adding clinical staff to the prescribing software, RCopia, is a bit too much, especially when you have a high staff turnover rate.
Customer Support: Starting out in Sevocity a few years ago, customer support was completely lacking. We would call and then not receive a call back for weeks unless we kept calling in to keep track. However, over the years they have developed new ways of handling calls and requests which have made it MILES ahead as far as efficiency.
Pros
Cloud-based
The account holder is able to add/delete users.
The account holder is able to customize
Frequent software updates
Product request forms
Reporting
Frequent training webinars
Cons
Software servers go down sometimes
Import/export not global
Referral reports not specific enough
Need more options for notification pop-ups
Response from Sevocity
Sarah, Thank you for your feedback. We would like to understand more about your suggested reporting and import/export options and welcome you to submit product suggestions through the Help menu in Sevocity. Sevocity includes pop-up notifications for Health Maintenance Items and Vitals. If you would like one or both turned on or adjustments to the Health Maintenance alerts for your clinic please contact Support or suggest something different through the Product Request in Sevocity Help. Please keep in mind that we receive hundreds of product ideas every year and our #1 priority is meeting government program EHR certification requirements and these change every year. As a result, while we strive to address as many ideas as possible it is usually not possible to address all suggestions.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Poor functionality
Reviewed on 2018/12/18
Would not recommend this EMR to anyone at this point.
Would not recommend this EMR to anyone at this point.
Pros
Relatively low cost. Good customer support when needed. Cloud-based software, so able to access from any computer, but you have to download the app for it on the device you want to use it on. No server required. But, you can't just log onto it from the internet.
Cons
Very poor functionality in certain ways. Trying to suggest or get any product enhancements done is essentially impossible.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sevocity EMR
Reviewed on 2021/10/28
Overall the system does the job.
Overall the system does the job.
Pros
Overall the system is easy to use, easy to learn. The layout with the available tabs make it functional.
Cons
It is a unidirectional system which does not allow for orders to travel from Sevocity to outside labs.
It would be nice that the patient encounter were just on one simple window versus the multiple tabs, including ordering medications from the encounter versus going into Rcopia.
Response from Sevocity
Thank you for your comments. We are pleased to let you know that we are in the process of developing a lab orders interface. Also, there is a Note Display tab on the encounter to view the entire encounter. If this tab is not available or you need help putting it in the order you wish, don't hesitate to contact our live toll-free support line at 877-777-2298. They should be able to assist you.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sevocity EHR
Reviewed on 2022/02/11
Pros
Clinic workflow is very straight forward and easy to navigate.
Cons
Not enough report options for compliance.
Reasons for Switching to Sevocity
Price and FeaturesSevocity FAQs
Below are some frequently asked questions for Sevocity.Q. What type of pricing plans does Sevocity offer?
Sevocity offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
60 Day Money Back Guarantee
Q. Who are the typical users of Sevocity?
Sevocity has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does Sevocity support?
Sevocity supports the following languages:
English
Q. Does Sevocity support mobile devices?
Sevocity supports the following devices:
Q. What other apps does Sevocity integrate with?
Sevocity integrates with the following applications:
Athena, NueMD, PracticeSuite, SecureVideo, Tebra
Q. What level of support does Sevocity offer?
Sevocity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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