HR Acuity

The total employee relations risk mitigation solution.

4,3 /5 (30 reviews) Write a Review!

HR Acuity Overview

What is HR Acuity?

Today's workplaces are shaken by risk. You can't prevent each employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate, and analyze with HR Acuity- the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations, provide trends through forward- looking analytics and provide trusted experiences for your people.

HR Acuity Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

HR Acuity pricing is based upon number of users or employees. A minimum applies.


HR Acuity Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

The HR Acuity case management interface
Custom dashboards to help visualize & report out on trends & insights
User friendly Support Center
HR Acuity screenshot: The HR Acuity case management interface HR Acuity screenshot: Custom dashboards to help visualize & report out on trends & insights HR Acuity screenshot: User friendly Support Center

HR Acuity Reviews

HR Acuity Reviews

Overall rating
4,3
/
5
Excellent
15

Very good
11

Average
3

Poor
1

Terrible
0

Value for Money
4,1
Features
4,2
Ease of Use
4,3
Customer Support
4,7
87% recommended this app
Verified Reviewer

Consistent


Leslie C.

HR Acuity

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.


Sharon W.

Overall good product

Able to access other cases colleagues worked on
User friendly
Reporting functionality


Shannon M.

Nothing But Love

We have had nothing but a positive experience with HR Acuity. From the top to the bottom. The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations. This isn't just software - the community of support that has been created by HR Acuity is so, so, so valuable. Top Notch!


Dalan U.

HR Acuity Review

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations. When we started with HR Acuity we saw the exit interview platform as a plus and it did not cost anything extra. However, through time, we realized that HR Acuity's strength and value was not in their exit interview platform and it was limited and didn't have many of the tools a employee survey company has.


Verified Reviewer
Industry: Apparel & Fashion
Company size: 201-500 Employees

Consistent

Used Daily for 1-5 months
Reviewed on 2019/04/23
Review Source: Capterra

Pros

Great for consistent record keeping, easier UX and interface to follow.

Cons

I do not have any cons that I can think of to mention.

Response from HR Acuity

Thank you! We appreciate your support of HR Acuity and look forward to a long partnership with you and your organization.
Best,
Deb Muller
CEO, HR Acuity

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Leslie C.
Industry: Oil & Energy
Company size: 1 001-5 000 Employees

HR Acuity

Used Daily for 2+ years
Reviewed on 2020/07/02
Review Source: Capterra

Overall I have enjoyed working in HR Acuity and believe that the team has realized increased productivity.

Pros

HR Acuity is an intuitive case management system that is easy to use, provides a good central location for all case document retention, and offers a comprehensive solution for employee relations data. I appreciate that the integration was fairly easily accomplished, the customer service is fantastic and the HR Acuity Round Table discussions are extremely relevant and informational. I look forward to the upcoming release of the collaborative site, EmpoweR.

Cons

Although overall the functionality within HR Acuity is extremely intuitive and helpful, the case reports can be a little difficult to navigate. For example, when copying and pasting information from a Word document, it is impossible to match the font size and style to the existing font within the report. This results in reports appearing unprofessional. I have also noticed that updates made within the issue dialogue box do not always appear on the summary reports, which is very frustrating.

Response from HR Acuity

Thank you, Leslie, for your detailed review! We appreciate your comments on the platform, the customer service and the Roundtable. We too are looking forward to the empowER community and look forward to welcoming you!

On the formatting, thank you for the feedback. I have shared your feedback with our product team. Thanks for taking the time to share it.

All the best and thank you for being a valued client, Deb Muller, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sharon W.
Industry: Retail
Company size: 10 000+ Employees

Overall good product

Used Daily for 2+ years
Reviewed on 2017/07/21
Review Source: Capterra

Able to access other cases colleagues worked on
User friendly
Reporting functionality

Pros

Easy to use, user friendly. Easy to retrieve documentation of close cases. Have various reporting abilities.

Cons

Only able to open 1 window at a time. Spell-check functionality should actually work and give you correct spelling and not just highlight that the word is incorrectly spelled

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Shannon M.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Nothing But Love

Used Daily for 1+ year
Reviewed on 2020/07/02
Review Source: Capterra

We have had nothing but a positive experience with HR Acuity. From the top to the bottom. The Leadership is very passionate about Employee Relations and it shows. There are not ANY other products that I am aware of that are this in tune with what is happening with Employee Relations. This isn't just software - the community of support that has been created by HR Acuity is so, so, so valuable. Top Notch!

Pros

Several things: 1) In a fast paced function, it is incredibly helpful to have a tool support the team with the process consistencies and the information flow that is required to make good decisions. 2) With a team of multiple investigators, we love having the history of an employee at our fingertips. 3) THE DATA! It is much easier to pull data to identify trends, drill down on issues, evaluate volume, etc. The data is very powerful! 4) Implementation was a breeze! 5) Ongoing support community is amazing.

Cons

If I had to pick something, it would be the exit survey component, feels like it needs some additional functionality. However HR Acuity is great about implementing suggested product improvements.

Response from HR Acuity

Hi Shannon! "Nothing but love!" Who could resist such an amazing review! What an honor to read and receive! We are so happy to help you with your employee relations, especially in the fast-paced environment you describe. Thank you also for the feedback on the exit interviews. This is not a core focus area of the platform, as you know, and it sounds like some work may be needed. We will reach out for more feedback if necessary! Thank you again -- it is truly a pleasure to have you as a client! All the best, Deb Muller, CEO

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dalan U.
Industry: Transportation/Trucking/Railroad
Company size: 10 000+ Employees

HR Acuity Review

Used Daily for 2+ years
Reviewed on 2020/06/30
Review Source: Capterra

HR Acuity has helped us centralize and digitize the documentation of our HR complaints and investigations. When we started with HR Acuity we saw the exit interview platform as a plus and it did not cost anything extra. However, through time, we realized that HR Acuity's strength and value was not in their exit interview platform and it was limited and didn't have many of the tools a employee survey company has.

Pros

The product is easy to use and we were able to easily integrate with our employee data base to do a daily feed of our associates so that starting a case and entering the employee data is fed with basic employee data and you don't have to manually enter it. The ability to search cases, cross reference cases and easily run and save reports is easy and very valuable.

Cons

I felt that the exit interview platform lacked the ability to provide our supervisors with live dashboards.

Response from HR Acuity

Hello Dalan, Thank you for taking the time to provide your feedback! We are glad you find HR Acuity valuable and easy to use. Thank you also for the feedback on exit interviews. As you mention, this is an add-on vs a core feature of the platform -- I do appreciate the feedback and we may be reaching out for more details as we make updates in this area. Thank you so much for taking the time and the positive review! We truly appreciate it! Best regards, Deb Muller, CEO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,9/10
Based on 30 user ratings
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HR Acuity Pricing

HR Acuity Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

HR Acuity pricing is based upon number of users or employees. A minimum applies.

HR Acuity pricing is based upon number of users or employees. A minimum applies.

Value for Money
4,1/5
Based on 30 user ratings
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HR Acuity Features

HR Acuity Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,2/5
Based on 30 user ratings
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Categories

Additional information for HR Acuity

Additional information for HR Acuity

Key features of HR Acuity

  • API
  • Automatic backup
  • Benchmarking
  • Case management
  • Collaborative review
  • Communication management
  • Compliance management
  • Contact database
  • Contact history
  • Content repository
  • Data encryption
  • Document review
  • Document templates
  • Document tracking
  • Employee lifecycle
  • Employee relations
  • Fraud detection
  • HR management
  • Incident management
  • Interview scheduling
  • Issue management
  • Issue tracking
  • Knowledge base
  • Permission management
  • Role-based permissions
  • Search functionality
  • Security & encryption
  • Single sign on
  • Template management

Benefits

• HR Acuity automatically generates case reports at the closure of each case and stores them in a centralized repository accessible to all.

• The tool also assists in conducting thorough and comprehensive 'fact-finding' following allegations of employee misconduct.

• The solution sends automatic email notifications to users, alerting them when a new case is started within their client group, or when an existing case requires an update.

• The tool enables HR teams to gather facts, review documents, track communications, schedule follow-ups, and finally obtain approval on cases from various stakeholders.

• HR Acuity provides a 128-bit data encryption during transmission and assigns role-specific permission to users, ensuring data is accessible only to authorized employees.

HR Acuity FAQs

HR Acuity FAQs

Below are some frequently asked questions for HR Acuity.

Q. What type of pricing plans does HR Acuity offer?

HR Acuity offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

HR Acuity pricing is based upon number of users or employees. A minimum applies.

Q. What are the main features of HR Acuity?

HR Acuity offers the following features:

  • API
  • Automatic backup
  • Benchmarking
  • Case management
  • Collaborative review
  • Communication management
  • Compliance management
  • Contact database
  • Contact history
  • Content repository
  • Data encryption
  • Document review
  • Document templates
  • Document tracking
  • Employee lifecycle
  • Employee relations
  • Fraud detection
  • HR management
  • Incident management
  • Interview scheduling
  • Issue management
  • Issue tracking
  • Knowledge base
  • Permission management
  • Role-based permissions
  • Search functionality
  • Security & encryption
  • Single sign on
  • Template management

Q. Who are the typical users of HR Acuity?

HR Acuity has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does HR Acuity support?

HR Acuity supports the following languages:

English

Q. What type of pricing plans does HR Acuity offer?

HR Acuity has the following pricing plans:

Subscription

Q. Does HR Acuity support mobile devices?

HR Acuity supports the following devices:

iPad

Q. What other apps does HR Acuity integrate with?

We do not have any information about what integrations HR Acuity has

Q. What level of support does HR Acuity offer?

HR Acuity offers the following support options:

FAQs, Phone Support, Video Tutorials, Online Support, Knowledge Base