PetExec
About PetExec
PetExec is a cloud-based pet care business management solution for busy pet professionals. PetExec is built for pet professionals to manage their busy pet daycare, boarding, grooming, training, other services and retail.
In order to streamline pet care business management services, PetExec includes comprehensive scheduling tools, automatic appointment reminders and a multitude of reports. PetExec incorporates many features which are intuitive to staff and are important tools to keep and electronic record of all guests, histories, records, incidents and other important details.
PetExec offers a separate and secure login for pet parents as well as the PetExec Mobile App for iPhone and Android devices. Pet parents can schedule real-time appointments, check pet records and make secure credit card payments. PetExec aims to provide a flexible, efficient and secure platform from which to manage pet professionals, the pet guests in their care and their clients.
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- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great way to keep track of daily grooming activities
Reviewed on 2019/12/11
Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's...
Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.
Pros
Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.
Cons
Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.
Response from PetExec
Hi Amber,
Thank you very much for your feedback on the PetExec system. We strive to make the system flexible and efficient so that you can do what you love to do! Work with your pet guests. =)
We do offer an additional add on to your system called PetSnaps Messaging which is a more robust texting plan. With this plan, you can have 2 way texting with your pet parents, images can be texted, and you can send out text reminders.
Please check out the details on this link (https://www.petexec.net/purchase-petexec/image-sms-texting) and if you have any further questions, feel free to reach out to us in live chat (the awake puppy icon on your dashboard).
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dog Boarding Only
Reviewed on 2019/06/19
I feel like it does everything I need from Boarding to Daycare to products. It does make life...
I feel like it does everything I need from Boarding to Daycare to products. It does make life easier.
Pros
This software has made my life easy. I like the automated reminders to clients about boarding and I love the ease of booking and changing reservations as needed. It takes the stress out of what we do.
Cons
Because I'm only boarding and sometimes daycare, there is a lot that this software does that I don't do. I wish that when signing up, getting help to set it up would have been a free service. When you're starting a business there are a thousand things you must pay for and it's overwhelming. So I feel like what I'm using could be streamlined better, but I'm not a Pet Exec genius to be able to set it up myself. I just did the best I could. Or after 3 years or more of using the product that we would earn free help to really set it up right.
Reasons for Switching to PetExec
It's been awhile now, but I think i just liked the calendar view and the ease of using it. I honestly can't remember what the other's looked like now.- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Good software but cumbersome navigation
Reviewed on 2018/06/02
Pros
The best thing I could say about PetExec is that once you understand how to use the software its pretty easy to navigate. You get it the information to the developers and they set it up which is a better experience than I've had with other software companies. Receiving payments, adding customer credit, reviewing purchase history and future schedules are available which is really helpful in everyday use. Customer support for this software is phenomenal! They have a chat option once you log-in and you can ask the agent any question about how to find something and you'll have an answer within minutes if not seconds. That is probably by far the best feature of this software--I don't need to use it often but when I do its really nice to have it available. Also, they have documentation available on how to find things or do things in PetExec.
Cons
A downside to using PetExec is that completing an action in the software takes a lot of clicks and uses multiple screens. All of the pet, client, booking, etc. information are all on a different pages and to get to those pages its not as simple as clicking a button which is unfortunate and can complicate things when you're speaking to a customer and they need to check out and want information about their account. You cannot just look at a customer page and have all of the information available you have to find where that information would be then click on a link that will take you to another screen that will have a button that can take you to another screen that actually has the information you need. The software in general is not very intuitive but it does have mostly everything you need.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
You ask
Reviewed on 2021/04/16
All has gone well for most part. I wish we had more details on dashboard that shows more informatio...
All has gone well for most part. I wish we had more details on dashboard that shows more information about numbers expected and what is coming in an ease of looking at next day. Grooming If I have a groomer taking a day off you cannot just mark the groomer off that day and if you use customers doing online schedule unless you have someone looking at requested on a moment by moment basis can really mess you up. Can be double and triple booked for 11am the same day booked that mornings Does not show busy
Pros
Reporting and ease of use. Was told that checking in and out was about to be updated still waiting on that.
Cons
Turn in request for things and never see anything more about them. Billing from system is very convoluted and not a easy process. If you must do like a refund not easy and seems to be different with each one.
Response from PetExec
Hi Alex! We just love having you as a valued packmate. We do read each and every feature request and when feasable to the majority of our packmates, we update/create new features! We do have some exciting changes in store in the next several months and beyond so stay tuned!
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software for Pet Daycare, Boarding, Grooming...business
Reviewed on 2020/05/15
Extremely satisfied with the product, customer service and entire company.
Extremely satisfied with the product, customer service and entire company.
Pros
Our entire customer business is in this software. No need for other customer products. Easy to use and immediate help from the company when needed.
Cons
To start, you must add your customers into the product, but once you're done with that part, it is more than worth the time spent.
Alternatives Considered
GingrReasons for Switching to PetExec
PetExec seemed more professional at the time we were looking. Liked the feel of PetExec better during the demonstration.Response from PetExec
Hi Rosanne, thank you for your review of PetExec! We pride ourselves on providing an honest and tailored presentation to make sure that you are getting a good fit for your operations management needs. It is our pleasure to get to know you and your business!
PetExec FAQs
Below are some frequently asked questions for PetExec.Q. What type of pricing plans does PetExec offer?
PetExec offers the following pricing plans:
- Starting from: US$105.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of PetExec?
PetExec has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does PetExec support?
PetExec supports the following languages:
English
Q. Does PetExec support mobile devices?
PetExec supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PetExec integrate with?
PetExec integrates with the following applications:
Broadly, Stripe
Q. What level of support does PetExec offer?
PetExec offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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