myUnity Home Care & Hospice

myUnity Home Care & Hospice
About myUnity Home Care & Hospice
Netsmart myUnity (formerly DeVero) is an electronic health records management system designed to provide home healthcare agencies, hospices, pediatrics and therapy groups with a flexible, scalable and secure cloud-based platform from which to manage their clinical documentation.
Netsmart aims to enhance home health and hospice operations by offering users the tools to manage, send and receive documents electronically and upload supporting files, images and videos easily.
Users can also manage caregiver schedules with an online calendar, communicate conveniently with secure one-on-one or group messaging as well as perform multi-service line billing through integrations with Ability or ZirMed electronic billing software.
With a self-service portal, myUnity grants physicians the flexibility to provide point-of-care oversight as well as sign forms electronically at any time. Moreover, myUnity includes comprehensive reporting technology that allows users to generate custom reports on any field or any form in addition to established clinical, administrative and financial reports.
Built with an intuitive design, myUnity aims to equip clinicians with a simple and accessible EHR management solution. As a web-based system, myUnity supports any device, delivering a mobile and centralized system from which users can access and organize their documents, schedules, and reports.
myUnity is a scalable solution, capable of supporting all business lines across the post-acute care continuum on one platform as well as meeting care coordination, analytics, and interoperability needs.
Key benefits of myUnity Home Care & Hospice
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myUnity Home Care & Hospice
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Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Devero is a great product.
Reviewed on 2020/01/12
I have had nothing but positive experiences with myUnity/Devero software. I am familiar with the...
I have had nothing but positive experiences with myUnity/Devero software. I am familiar with the software as I have used it before with another company, which is why I selected it for my hospice business.
Pros
The best thing about this software is the ease of use , the available features and the product support team. Whenever I have an issue, the product support team has been sure to contact me in a timely manner to resolve the said issue.
Cons
I do not have any least favorites about this software at this time.
Response from Netsmart Technologies
Thank you from your glowing 5-star review! We appreciate Your Family Hospice as a business partner and strive to continue innovating in the hospice and palliative care world. Netsmart is proud to serve the hard work you do for your patients everyday.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Easy to use with annoying issues at times
Reviewed on 2020/01/09
Easy to use, though there are bugs sometimes. Examples are faxes failing, reports taking long to...
Easy to use, though there are bugs sometimes. Examples are faxes failing, reports taking long to load, and problems with Devero not working. In the last 3 months there were times where Devero was down for a few hours to half a day
Pros
Ease of use and clean user interface from an office standpoint
Cons
Customer service is not that great, I would often contact support with a list of things that I need help with such as adding a mark to a report. A couple hours later, I receieved a "resolved" email but only some of my issues are resolved... I will then have to contact support again...
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ten years as a hospice nurse and this is the worst documentation system I’ve ever used
Reviewed on 2022/11/09
Pros
This is the most cumbersome and aggravating documentation system to use while in the field/at bedside
Cons
This product is so non user friendly to those whom are at the bedside; it’s archaic
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Devero-Home Health Care Software
Reviewed on 2019/02/15
Would highly recommend Devero for anyone looking for paperless home health care documentation.
Would highly recommend Devero for anyone looking for paperless home health care documentation.
Pros
Devero is an excellent home health care software for paperless documentation. The features and functionality is very easy to understand and use.The customer support is also very proactive and resolve all minor glitches as soon as it is possible.The Dashboard, Libraries and Custom reports are very hands on and self explanatory.The select an action drop down view is also a very useful tool.This is the most functional and easy software in the market.
Cons
The Oasis-D SOC is sometimes showing fatal audits that are hard to resolve.Some clinicians are struggling in resolving these SOC fatal audits in Oasis -D.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Functionality
Reviewed on 2020/01/09
Pros
Ability to modify to needs and make some reports which are beneficial to our clinician and support staff
Cons
It is not intuitive, functions do not work as intended, when you are modifying it is not always well thought out, there is repetitive charting in all documents.
myUnity Home Care & Hospice FAQs
Below are some frequently asked questions for myUnity Home Care & Hospice.Q. What type of pricing plans does myUnity Home Care & Hospice offer?
myUnity Home Care & Hospice offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Netsmart pricing depends on the size of the agency. To obtain accurate pricing, contact Netsmart directly.
Q. Who are the typical users of myUnity Home Care & Hospice?
myUnity Home Care & Hospice has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does myUnity Home Care & Hospice support?
myUnity Home Care & Hospice supports the following languages:
English
Q. Does myUnity Home Care & Hospice support mobile devices?
myUnity Home Care & Hospice supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does myUnity Home Care & Hospice integrate with?
myUnity Home Care & Hospice integrates with the following applications:
eFax
Q. What level of support does myUnity Home Care & Hospice offer?
myUnity Home Care & Hospice offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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