DeVero

Electronic Health Record management for home care & hospice

4,3 /5 (115 reviews) Write a Review!

DeVero Overview

What is DeVero?

myUnity is an electronic health records management system designed to provide home healthcare agencies, hospices, pediatrics and therapy groups with a flexible, scalable and secure cloud-based platform from which to manage their clinical documentation.

Netsmart aims to enhance home health and hospice operations by offering users the tools to manage, send and receive documents electronically and upload supporting files, images and videos easily. Users can also manage caregiver schedules with an online calendar, communicate conveniently with secure one-on-one or group messaging as well as perform multi-service line billing through integrations with Ability or ZirMed electronic billing software. With a self-service portal, myUnity grants physicians the flexibility to provide point of care oversight as well as sign forms electronically at any time. Moreover, myUnity includes comprehensive reporting technology that allows users to generate custom reports on any field or any form in addition to established clinical, administrative and financial reports.

Built with an intuitive design, myUnity aims to equip clinicians with a simple and accessible EHR management solution. As a web-based system, myUnity delivers a mobile and centralized system from which users can access and organize their documents, schedules, and reports. myUnity also functions as a scalable service, capable of supporting large healthcare organizations and their growing operations, analytics, and interoperability needs.

DeVero Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

DeVero pricing depends on the size of the care at home agency.

To obtain accurate pricing, contact DeVero directly.


DeVero Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Access patient profiles, content library and administrative data
Generate custom or established reports from the analytics dashboard
Create contact database for physicians
DeVero video DeVero screenshot: Access patient profiles, content library and administrative data DeVero screenshot: Generate custom or established reports from the analytics dashboard DeVero screenshot: Create contact database for physicians

DeVero Reviews

DeVero Reviews

Overall rating
4,3
/
5
Excellent
57

Very good
45

Average
9

Poor
3

Terrible
1

Value for Money
4,1
Features
4,2
Ease of Use
4,5
Customer Support
4,2
89% recommended this app
Verified Reviewer

Accurate, Easy to learn electronic health record

It is vital in meeting CMS regulations for our Medicare-certified home health agency.


Paul B.

User friendly

I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.


Becky H.

Sofware Administrator's Perspective


Jenny T.

To The Rescue


Andrew P.

2016_03 DeVero Review

Pros:
Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer & product/vendor relationship to improve customer knowledge of product and product/vendor development.

Cons:
Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site.


Verified Reviewer
Industry: Hospital & Health Care
Company size: 201-500 Employees

Accurate, Easy to learn electronic health record

Used Daily for 2+ years
Reviewed on 2019/12/10
Review Source: Capterra

It is vital in meeting CMS regulations for our Medicare-certified home health agency.

Pros

It is very easy to learn easy to use on a daily basis. I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork. Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.

Cons

The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case. We have a new customer service person, and she seems on-it so we will see...

Response from Netsmart

Thanks so much for your review of myUnity! Happy you like the easy user interfaces and workflow! Always feel free to track where your support case is directly on your client portal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Paul B.
Industry: Health, Wellness & Fitness
Company size: 51-200 Employees

User friendly

Used Daily for 2+ years
Reviewed on 2020/01/09
Review Source: Capterra

I used 4 electronic charting systems and they all are not inturive enough, too much need to duplicate charting.

Pros

User friendly , better then most other software, saves work quickly and automatically

Cons

Lots of duplicate charting
The upgrades are not helpful in improving efficiently, but do improve the regulatory requirements

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Becky H.
Industry: Hospital & Health Care

Sofware Administrator's Perspective

Reviewed on 2016/09/09
Review Source: SoftwareAdvice

Pros

The clinician's transition to deVero charting is made easier by the note format and architecture. The electronic note is very similar to the paper notes that they were accustomed to using. User adoption is critical to a successful deployment. Accessing the software via a web application makes it very portable and opens up the types of tablets/computers that can be used. DeVero access has been very consistent and I cannot remember a time that the system was down that was unscheduled. The IT Support team is responsive to questions and issues. I particularly appreciate the support and communication from my direct contact, Mike Murray. He is a great listener, understands the software and works hard to leverage the software to solve our business problems.

Cons

We have not been able to easily access our data outside of the reports that allow for Excel exports. The software does not support nursing scheduling which is core to our business. I would like to have more logic functionality (logic and required fields) that assists with ensuring complete documentation. The software for the back office does not allow for easy tracking of tasks or the management of productivity. I would prefer for the billing module to reside within deVero versus through a third party partner (not very helpful or responsive).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Jenny T.
Industry: Hospital & Health Care
Company size: 11-50 Employees

To The Rescue

Used Daily for 1+ year
Reviewed on 2020/01/09
Review Source: Capterra

Pros

It is pretty user friendly. Can be accessed from any electronic device which makes it very convenient

Cons

Not a lot of needed reports available
Paying for customization of required forms

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Andrew P.

2016_03 DeVero Review

Reviewed on 2016/03/10
Review Source: Capterra

Pros:
Product has ease of use for front line end users (Point of Care Staff). User guides/Training guides are on EMR/online for users to refer back to. Device agnostic (use of any browser and device with internet capability). Low hardware expense per end users (use of lightweight devices smartphones, tablets). We have contracted therapist and having them have the ability to just login with just a browser is helpful. Use of multiple browser tabs to view multiple data fields. Vendor response time is quick to respond to customer questions about product and customer basic product enhancements. Assigned "Customer Manager" is very helpful in customer & product/vendor relationship to improve customer knowledge of product and product/vendor development.

Cons:
Compliance, Alerts, and Quality. Most of the Compliance and Quality is still a manual task, if coming from paper to electronic this would not be an operational issue, but if you coming from a more complicated EMR that has checks against the Plan of Treatment and warning if the end user is going out of compliance and orders must be produced. Lack of internal messaging in EMR, communication about the patient is key and documentation and notification is critical. Workaround is create a form/document in the EMR and also notify all disciples using business secure messaging or email. There is a limitation in some reporting exports (30 days, quarterly, number of lines export). Dealing with pre-billing audits and "integration log", DeVero has to puss data to a separate billing software (note: data is one directional). User do not have a warning or alert system (End of Episode, last week of frequency) Medicare Traditional billing is not an issue (RAP then Final Bill), but dealing Medicaid, Medicare Advantage and Commercial Insurance is another issue (where every penny counts). Processes and cross references must be done to insure all services are accounted for and billed, typically done with comparing CSV exports. Interoperability with other vendors and itself is lacking. If a customer has a contracted partner using DeVero as there EMR, currently there is not an ability to quickly handshake those files from a DeVero Agency file to another DeVero Agnecy file. Workaround is to download from each Agency site and re-enter data on there agency site.

Response from DeVero

Thank you for the 5-star review! We appreciate the feedback. We also have some great news about your feature requests: 1) The authorization management/compliance feature is released and needs to be turned on. We will have a customer success team member contact you about this. 2) Most all of the other items you mention are in the development pipeline for release over the course of 2016, with some other great features emerging as well. We appreciate your review and your partnership!

Rating breakdown

Ease of Use
Customer Support

User recommendation
8,1/10
Based on 115 user ratings
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DeVero Pricing

DeVero Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

DeVero pricing depends on the size of the care at home agency.

To obtain accurate pricing, contact DeVero directly.

DeVero pricing depends on the size of the care at home agency.

To obtain accurate pricing, contact DeVero directly.

Value for Money
4,1/5
Based on 115 user ratings
Compare value for money rating with alternatives
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DeVero Features

DeVero Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,2/5
Based on 115 user ratings
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Categories

Additional information for DeVero

Additional information for DeVero

Key features of DeVero

  • 485 plan
  • Activity dashboard
  • Activity tracking
  • Ad hoc reporting
  • Billing & invoicing
  • Charting
  • Chat functionality
  • Compliance documentation
  • Compliance management
  • Custom fields
  • Custom forms
  • Customizable reporting
  • Document review
  • Document storage
  • Document tracking
  • Drug interaction database
  • Electronic signature capture
  • Electronic submission
  • Electronic workflow
  • Employee self service
  • Format management
  • Forms library
  • Forms management
  • Group scheduling
  • HIPAA compliance
  • Medication database
  • Notes
  • Performance support
  • Progress reports
  • Progress tracking
  • Records management
  • Reporting & statistics
  • Scheduling
  • Status reporting
  • Summary reports
  • Task scheduling
  • Time / task reporting

Benefits

  • Netsmart offers clinicians a cloud-based EHR solution, providing a central and flexible system from which to access charts, documents and reports conveniently.
  • Netsmart incorporates separate physician portals, granting self-service capabilities for physicians to manage and sign forms electronically.
  • Netsmart includes comprehensive reporting tools, enabling users to create custom and established clinical, administrative and financial reports quickly.
  • Netsmart have access to familiar forms from Briggs and Med-Pass, ensuring quick deployment and ease of use for physicians.
  • Netsmart's platform is SOC2 certified and HIPAA-compliant, managing and storing all patient data securely.

  • DeVero FAQs

    DeVero FAQs

    Below are some frequently asked questions for DeVero.

    Q. What type of pricing plans does DeVero offer?

    DeVero offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    DeVero pricing depends on the size of the care at home agency. To obtain accurate pricing, contact DeVero directly.

    Q. What are the main features of DeVero?

    DeVero offers the following features:

    • 485 plan
    • Activity dashboard
    • Activity tracking
    • Ad hoc reporting
    • Billing & invoicing
    • Charting
    • Chat functionality
    • Compliance documentation
    • Compliance management
    • Custom fields
    • Custom forms
    • Customizable reporting
    • Document review
    • Document storage
    • Document tracking
    • Drug interaction database
    • Electronic signature capture
    • Electronic submission
    • Electronic workflow
    • Employee self service
    • Format management
    • Forms library
    • Forms management
    • Group scheduling
    • HIPAA compliance
    • Medication database
    • Notes
    • Performance support
    • Progress reports
    • Progress tracking
    • Records management
    • Reporting & statistics
    • Scheduling
    • Status reporting
    • Summary reports
    • Task scheduling
    • Time / task reporting

    Q. Who are the typical users of DeVero?

    DeVero has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does DeVero support?

    DeVero supports the following languages:

    English

    Q. What type of pricing plans does DeVero offer?

    DeVero has the following pricing plans:

    Subscription

    Q. Does DeVero support mobile devices?

    We do not have any information about what devices DeVero supports

    Q. What other apps does DeVero integrate with?

    DeVero integrates with the following applications:

    SHP for Hospice, TigerConnect, eFax Corporate

    Q. What level of support does DeVero offer?

    DeVero offers the following support options:

    Online Support, Phone Support, Knowledge Base