--- description: Learn how myUnity can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: myUnity Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [myUnity](/software/105881/devero) # myUnity Canonical: https://www.getapp.za.com/software/105881/devero Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/105881/devero?page=2) > Netsmart myUnity (formerly DeVero) is an electronic health records management system designed to help home healthcare agencies, hospices \& therapy groups manage documentation efficiently. > > Verdict: Rated **4.1/5** by 140 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of myUnity Netsmart offers clinicians a cloud-based EHR solution, providing a central and flexible system from which to access charts, documents and reports conveniently. Netsmart incorporates separate physician portals, granting self-service capabilities for physicians to manage and sign forms electronically. Netsmart includes comprehensive reporting tools, enabling users to create custom and established clinical, administrative and financial reports quickly. Netsmart provides access to familiar forms from Briggs and Med-Pass, ensuring quick deployment and ease of use for physicians. The Netsmart platform is SOC2 certified and HIPAA-compliant, managing and storing all patient data securely. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 140 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Netsmart Technologies - **Location**: Overland Park, US - **Founded**: 1968 ## Commercial Context - **Pricing Details**: Netsmart pricing depends on the size of the agency. To obtain accurate pricing, contact Netsmart directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Puerto Rico, United States ## Features - API - Activity Dashboard - Activity Tracking - Assessment Management - Bereavement Management - Billing & Invoicing - Care Plan Management - Charting - Chat/Messaging - Claims Management - Client Management - Coding Assistance - Compliance Management - Customizable Forms - Customizable Reports - Decision Support Software - Document Storage - EMR/EHR - Electronic Signature - Electronic Submission ## Integrations (1 total) - eFax ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) - [Home Health Care Software](https://www.getapp.za.com/directory/61/home-health-care/software) - [Clinic Management Software](https://www.getapp.za.com/directory/1027/hospice/software) - [Home Care Software](https://www.getapp.za.com/directory/717/home-care/software) - [Long Term Care Software](https://www.getapp.za.com/directory/911/long-term-care/software) ## Alternatives 1. [ECP](https://www.getapp.za.com/software/131351/ecp) — 4.7/5 (153 reviews) 2. [Senior Living Core Platform](https://www.getapp.za.com/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 3. [Eldermark](https://www.getapp.za.com/software/2058139/eldermark) — 4.6/5 (37 reviews) 4. [StoriiCare](https://www.getapp.za.com/software/138539/storiicare) — 4.8/5 (45 reviews) 5. [Therap](https://www.getapp.za.com/software/2080152/therap) — 4.7/5 (77 reviews) ## Reviews ### "Best Customer Support" — 4.0/5 > **Ruth** | *06 January 2017* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Their customer support team. > > **Cons**: Lack of customization options for forms. > > I've used a number of different software for the home health and hospice field. I've worked on the administrative side as well as the field side and I can honestly say, overall DeVero is a great software. Unfortunately, there are limits to being able to customize forms, however, I believe this is improving. The design is a very important aspect of any software and DeVero is constantly improving their design, they take into consideration their client's input and it is evident in the software updates. Ease of use is another crucial aspect of having a great software, especially when computer-illiterate people (like much of the older generation in the medical field) are using it. DeVero has great training videos and printouts and all of our staff who have used it thus far have not had any trouble. The most notable thing about DeVero has to be their customer support, team. I've complimented them many times because I truly feel they deserve praise. DeVero support team is always available and always willing to listen and help with any issue, big or small. They are very knowledgeable and always do their best to resolve your issue. I believe this makes DeVero one of the best software companies I've ever used. ----- ### "Good EHR Sotftware" — 4.0/5 > **Laura** | *08 March 2022* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Easy to select a resident and navigate the chart. Since Netsmart has taken over there has been less downtime and system failures, so overall reliable. > > **Cons**: Setting up users by having to log into another area, the reports are not easy to navigate, support can take a while to get back to and prioritize. > > The overall functionality of the software has improved, but the ease of getting the support you need or fixes has declined. Overall a fairly easy to navigate software and get what you need. ----- ### "MyUnity is not ready" — 2.0/5 > **Jim** | *09 January 2020* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: It is user-friendly. Other than that I do not see any other Pros. > > **Cons**: There are a lot of bugs and information needs to flow from one note to another. We had a demonstration from Kinser and they have this functionality so good it would make it easier for clinicians to document consistently > > Had to email support back and forth a lot of times ----- ### "A Great Experience\!" — 4.0/5 > **Peggy** | *17 February 2017* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The ease of use and the layout. It's nice to know that mistakes can be fairly easily fixed. I also like the support staff which is just as important\! > > **Cons**: I don't know if it's the software or the internet itself, but at times, it's really slow. That can be frustrating. > > For the most part, this system is very easy to use. I've used this for over 2 years and still find something new\! There are a couple of tweaks that would be nice to see; like being able to move items from category to category (helpful for when you upload to the wrong category\!) but other than that, it works very well. The new updates were a little challenging at first but now, we are finding them so easy to use. I really like the way the upload feature now works. So easy\! The reporting segment is easy to use and highly adaptable making it easy to gather specific information quickly. I'm very impressed with the support staff. Whenever I have an issue, I call and it's taken care of immediately\! I also love how the issue is not only resolved, but explained\! WOW\! Liana is awesome and has always been such a big help. Thank you to our rep\! Would I recommend this product? Yes\! ----- ### "myUnity, Devero as what I came to know it as." — 5.0/5 > **Gabriel** | *14 January 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The easy access to the whole chart and able to bring up all the notes in the view online activity tab. > > **Cons**: How detailed and so much info to fill in for the clinicians. I worked with quite a bit of other softwares and yours takes the cake in time. If the notes were more streamlined but still are able to gather all the info would be great. > > It's been great other then it taking longer to review notes. Was also were going to see by any chance when a patient is DC'd on the patient chart if there can be something stating the pt is DC'd on the chart, for example like you do with a user that is inactivated you put an (I) next to their name. Can you guys do that with a (D) next to the DC'd patient so in the view online activity list we can see if the patient was DC'd so we can focus on those notes first. That would be great. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/105881/devero?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/105881/devero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data