Employment Hero

Connecting employers and employees in the new world of work

4,6 /5 (131 reviews) Write a Review!

Employment Hero Overview

What is Employment Hero?

Employment Hero’s cloud-based HRIS empowers Australian businesses to manage HR, payroll, performance, learning, recognition and benefits easily within one, integrated platform.

Employment Hero helps business owners and people managers be more efficient, cost-effective and compliant by taking the hassle out of HR and payroll admin. Features like paperless onboarding, contract and policy templates, bulk VEVO checks, electronic certifications, timesheets and leave management and automatic award interpretation save thousands of Australian businesses weeks in lost productivity.

Employment Hero takes care of the basics so you can focus on what’s important — growing your business. We believe that your people are your biggest asset; with all guns blazing, there’s no limit to what your business can achieve. Performance reviews, learning and development, reward and recognition and employee perks and benefits are all built into Employment Hero’s remote ready platform, ensuring your employees are engaged and connected like never before.

No matter the industry or the size of your business, Employment Hero empowers you to get the most from your workforce. From the office or remote, Employment Hero is ready to change your world at work forever.

Employment Hero Overview

Pricing

Starting from
A$6,00

Pricing options

Free Trial
Free
Subscription
Value for money

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.


Employment Hero Features

Devices
Business size
S M L
Markets
Australia
Supported Languages
English

Media

Tools for employee onboarding
Real-time insight into organizational status, performance and resource requirements
Keep staff on track with performance reviews
Track and manage timesheets
Upload and edit employment details
Create draft contracts easily
Manage leave requests
Create new teams
Employment Hero video Employment Hero video Employment Hero screenshot: Tools for employee onboarding Employment Hero screenshot: Real-time insight into organizational status, performance and resource requirements Employment Hero screenshot: Keep staff on track with performance reviews Employment Hero screenshot: Track and manage timesheets Employment Hero screenshot: Upload and edit employment details Employment Hero screenshot: Create draft contracts easily Employment Hero screenshot: Manage leave requests Employment Hero screenshot: Create new teams

Employment Hero Reviews

Employment Hero Reviews

Overall rating
4,6
/
5
Excellent
93

Very good
31

Average
4

Poor
2

Terrible
1

Value for Money
4,6
Features
4,3
Ease of Use
4,6
Customer Support
4,4
95% recommended this app
Rania A.

Soltuion to our Cost Centre Reporting!

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!


Alexandra M.

Employment Hero as a great HR tool

It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.


Kim M.

Think twice.

If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage.

The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.


Milly A.

The no-brainer HR & Payroll option

Employment Hero is a paperless systems which is great for where our business is heading. It has both a HR and Payroll platform that integrate with each and it quite reasonably priced for the size of our business. For a business that is has never had a great HR system, this ticks all the boxes. Still learning the system being only 6 months in, but keep surprising myself with what I find and can do. I love how it is so modern compared to our old system and what's even better it works with the awards so I sure never to miss a beat with compliance again!


Abhi B.

Easy to manage HR & Payroll

We are really happy with overall progress. EH has reduced our payroll process from 8hrs to 2hrs.
It has made onboarding a very easy and paperless.
Very supporting staff members, quick response to questions and suggest better way of operating.


Rania A.
Industry: Legal Services
Company size: 11-50 Employees

Soltuion to our Cost Centre Reporting!

Used Daily for 2+ years
Reviewed on 2020/11/06
Review Source: Capterra

We've been using Employment Hero for more than two years now. We started with one entity and then decided to move all our entities to it. The HR and Payroll platforms are very easy to navigate. We very much benefited from the Cost Centre Reporting and integrating that with our Bookkeeping software made our reporting very easy. The HR platform is our employees first point of contact to find any data about our organisation, policies and procedure, agreements... etc. On top of that most of our employees are finding it much easier to track their Leave balances and status through the mobile app.
The Online Support is very quick in general and there is always a solution to any query we put through to the team,
Overall, a great deal to our organisation!

Pros

Most likeable feature we found in the system for our organisation is the easy integration of our Bookkeeping software and the ability to import the payroll journal. That made our cost centre reporting very easy and accurate.

Cons

It would be great if it can be linked to the Outlook Calendar!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alexandra M.
Industry: Management Consulting
Company size: 51-200 Employees

Employment Hero as a great HR tool

Used Daily for 1-5 months
Reviewed on 2020/05/26
Review Source: Capterra

It supports the development of HR as a value add function. As the HR processes are more efficient and easier for employees, they tend to be more involved in the HR initiatives. Also, the information collected is reported graphically, making the analysis and decision making faster and more accurate.

Pros

The great advantages of Employment Hero are the excellent understanding of the HR/Payroll processes and Australian legislation; the innovation and continuous improvement of the software and the clean/user friendly layout and user experience.

Cons

I think the Performance Review process is not as developed as other features within the software.
It can be more flexible and 360 degree, allowing a more robust tool to develop employees.
I think if improved, it would add a significant value to the organisations. After all feedback is one of the most powerful tools of development.

Response from Employment Hero

Hi Alexandra,

Thank you so much for reviewing Employment Hero. We're sure the detail you've shared will be a huge help to other people managers in search of their own HRIS solutions! We love that your employees find it so easy to use too.

Thank you also for the feedback regarding our Performance Reviews module. We've passed this on to the product team now.

Thank you again,
The Team at Employment Hero

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kim M.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Think twice.

Used Daily for 6-12 months
Reviewed on 2021/01/17
Review Source: SoftwareAdvice

If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage.

The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.

Pros

The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.

Cons

The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Milly A.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

The no-brainer HR & Payroll option

Used Daily for 1-5 months
Reviewed on 2020/02/17
Review Source: Capterra

Employment Hero is a paperless systems which is great for where our business is heading. It has both a HR and Payroll platform that integrate with each and it quite reasonably priced for the size of our business. For a business that is has never had a great HR system, this ticks all the boxes. Still learning the system being only 6 months in, but keep surprising myself with what I find and can do. I love how it is so modern compared to our old system and what's even better it works with the awards so I sure never to miss a beat with compliance again!

Pros

What I love most about employment hero is the flexibility as the payroll admin to change the platforms to suit our business requirements. The feel and look is modern and both HR & Payroll work together. The most handy point though is the fact it can be set up on the award and another plus is also the paperless HR system which is so more time efficient and has a better track record. And we can't forget the app that work seamlessly with the platforms - this has definitely change my HR role for the better.

Cons

Sometimes it can be hard to navigate, but I can put this down to just still in training. I can obviously reach out to support, but this is only through a ticketing system, which sometimes all you want is to pick up the phone and speak to somebody - maybe there is this option, I am not sure yet.
Also the currently there are two apps operating, if this was all on the one app, I wouldn't ever not recommend employment hero - it would be the only HR & Payroll option that's for sure.

Response from Employment Hero

Hi Milly,

Thank you for taking the time to review Employment Hero! We're really excited to see that you've had such an amazing experience with the platform and are reaping all the benefits of streamlined HR and payroll functions.

Thank you also for your feedback regarding support. Because there are so many different ways that the platform can be used by so many different and diverse businesses, support can be delayed during busy periods. We're expanding our support team as we speak and implementing new strategies to improve our response times.

Thank you again for your review,
The Team at Employment Hero

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Abhi B.
Industry: Consumer Services
Company size: 51-200 Employees

Easy to manage HR & Payroll

Used Daily for 1-5 months
Reviewed on 2019/10/03
Review Source: Capterra

We are really happy with overall progress. EH has reduced our payroll process from 8hrs to 2hrs.
It has made onboarding a very easy and paperless.
Very supporting staff members, quick response to questions and suggest better way of operating.

Pros

1. Ease of onboarding/offboarding employees
2. Digital acknowledgment of documents
3. Checklist
4. Timesheet & Leave request through app and full audit reports

Cons

1. Connection with Payroll portal is still very limited - need improvements in area like excluding Apprentice from payroll tax, applying rule set (setup in Payroll) while onboarding through HR
2. Incident report from App not available
3. Give contractor more visibility on HR
4. Not to do with software but overall training provided wasn't great and no handover document was provided

Response from Employment Hero

Hi Abhi,

Thank you for reviewing Employment Hero and taking the time to give us such valuable feedback. It's great to see Employment Hero has had such a positive impact on your HR and payroll processes despite the limitations you've experienced.

I've passed your feedback on to our product team. Hopefully we will be able to make these updates in the future.

Thank you again,
The Employment Hero Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9,2/10
Based on 131 user ratings
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Employment Hero Pricing

Employment Hero Pricing

Starting from
A$6,00
Free Trial
Free
Subscription
Value for money

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

September Offer - No subscription fees until 2021, and save over 45% per employee!*.

Prices are in AUD.

Value for Money
4,6/5
Based on 131 user ratings
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Employment Hero Features

Employment Hero Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 131 user ratings
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Categories

Additional information for Employment Hero

Additional information for Employment Hero

Key features of Employment Hero

  • Accounting integration
  • Accounting management
  • Activity dashboard
  • Ad hoc reporting
  • Applicant tracking
  • Audit trail
  • Benefits management
  • Compensation management
  • Compliance documentation
  • Compliance management
  • Contract drafting
  • Electronic signatures
  • Employee database
  • Employee lifecycle management
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self service
  • Incident management
  • Letters of offer
  • Payroll integration
  • Payroll management
  • Performance appraisal
  • Ratings & reviews
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Recruiting management
  • Reporting & statistics
  • Status reporting
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Timesheet management
  • Timesheets
  • Training management
  • Travel management
  • Vacation / leave tracking
  • Workflow management

Benefits

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Employment Hero FAQs

    Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Q. What type of pricing plans does Employment Hero offer?

    Employment Hero offers the following pricing plans:

    Starting from: A$6,00

    Pricing model: Free, Subscription

    Free Trial: Available

    Employment Hero offers 4 price plans: Free: $0 Standard: A$6 per employee / month Premium: A$9 per employee / month Platinum: $14 per employee /month Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month. September Offer - No subscription fees until 2021, and save over 45% per employee!*. Prices are in AUD.

    Q. What are the main features of Employment Hero?

    Employment Hero offers the following features:

    • Accounting integration
    • Accounting management
    • Activity dashboard
    • Ad hoc reporting
    • Applicant tracking
    • Audit trail
    • Benefits management
    • Compensation management
    • Compliance documentation
    • Compliance management
    • Contract drafting
    • Electronic signatures
    • Employee database
    • Employee lifecycle management
    • Employee management
    • Employee portal
    • Employee profile
    • Employee self service
    • Incident management
    • Letters of offer
    • Payroll integration
    • Payroll management
    • Performance appraisal
    • Ratings & reviews
    • Real time analytics
    • Real time data
    • Real time notifications
    • Real time reporting
    • Recruiting management
    • Reporting & statistics
    • Status reporting
    • Status tracking
    • Summary reports
    • Task scheduling
    • Third party integration
    • Timesheet management
    • Timesheets
    • Training management
    • Travel management
    • Vacation / leave tracking
    • Workflow management

    Q. Who are the typical users of Employment Hero?

    Employment Hero has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Employment Hero support?

    Employment Hero supports the following languages:

    English

    Q. Does Employment Hero support mobile devices?

    Employment Hero supports the following devices:

    Android, iPhone

    Q. What other apps does Employment Hero integrate with?

    Employment Hero integrates with the following applications:

    Crewmojo, JobAdder, JobAdder, MYOB Essentials, MYOB Essentials, QuickBooks Online, QuickBooks Online Advanced, Xero

    Q. What level of support does Employment Hero offer?

    Employment Hero offers the following support options:

    Online Support, Knowledge Base, Phone Support, Video Tutorials