Employment Hero

Employment Hero

Australia's No.1 Integrated HR People Management Platform

3.3/5 (99 reviews)

Employment Hero Overview

Employment Hero is an HR, payroll and benefits platform with which enterprises can manage administrative tasks such as recruitment, onboarding, timesheets and leave requests as well as payroll and employee benefit schemes. Employment Hero aims to streamline these administrative processes by offering users a flexible and secure cloud-based HR system. To ensure maximum user flexibility, Employment Hero is available as a native mobile application on iOS and Android as well.

With Employment Hero, users can create compliant employment contracts, send job offer letters, obtain electronic signatures and check the status of job offers in real time. To further enhance onboarding operations, users can also create onboarding checklists, organize induction content and track and file any workplace incidents. Employment Hero also allows users to schedule rosters, secure timesheet reports and generate audit trails. With Employment Hero reporting tools, users can gain key insights into organizational status, performance and resource requirements. Moreover, Employment Hero enables employees to manage their own personal and bank details thanks to an employee self-service (ESS) system. Using the ESS, employees can also request leave across different categories.

As Employment Hero supports a simple and compliant payroll system, users can manage flexible pay schedules and multiple businesses accurately and on time. Employment Hero integrates with major accounting software such as Xero, MYOB and KeyPay which enables users to manage invoicing, tax and payroll easily. Alongside HR and payroll management, Employment Hero includes an employee benefits program that employees can opt into to find savings on home loans, electricity or internet plans.

Pricing

Starting from
A$6,00
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia

Supported Languages

English

Employment Hero Reviews

Overall rating
3.3/5
96% positive reviews
72
Excellent
23
Very good
3
Average
1
Poor
0
Terrible
Abhi B.

Easy to manage HR & Payroll

Used Daily for 1-5 months
Reviewed on 2019/10/03
Review Source: Capterra

We are really happy with overall progress. EH has reduced our payroll process from 8hrs to 2hrs.
It has made onboarding a very easy and paperless.
Very supporting staff members, quick response to questions and suggest better way of operating.

Pros

1. Ease of onboarding/offboarding employees
2. Digital acknowledgment of documents
3. Checklist
4. Timesheet & Leave request through app and full audit reports

Cons

1. Connection with Payroll portal is still very limited - need improvements in area like excluding Apprentice from payroll tax, applying rule set (setup in Payroll) while onboarding through HR
2. Incident report from App not available
3. Give contractor more visibility on HR
4. Not to do with software but overall training provided wasn't great and no handover document was provided

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Joanne M.

Practical and Efficient Employment System

Used Daily for 6-12 months
Reviewed on 2019/08/08
Review Source: Capterra

The set up process is well worth the time invested for the efficiency that follows.
All staff have embraced it, with few problems.
The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

Pros

The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
Onboarded new employees is simple.
The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

Cons

Syncing to MYOB AccountRight:
Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
For e.g:
Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
If I set up employees under Salary pay basis I cannot enter entitlements.
Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
Time sheets:
I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.

Rating breakdown

Ease of Use

Likelihood to recommend

10.0/10
Shannon P.

We ❤️ Employment Hero

Used Daily for 2+ years
Reviewed on 2019/02/14
Review Source: Capterra

Overall, our experience with EH has been an extremely positive one. It’s helped us streamline all our HR and payroll functions, we are now completely paperless (except for the odd report here and there!)
They really are on top of the game.

Pros

What we liked most was the fact that it turned our HR and payroll departments paperless - virtually overnight!
It’s easy to use and navigate. It’s intuative and suits our 150+ employee sized business to a tee.
Seamless integration between the HR and Payroll platforms means less time spent on menial data entry and fewer mistakes.
Perfect Integration with our accounting software as well.
We’ve been using EH for the past 2 years and they’re constantly improving and/or implementing new features.

Cons

The reporting functionality on the HR platform wasn’t quite where we needed it to be but this has been improved over time with updates.
Also, the staff announcements feature is a bit basic for our needs.

Response from Employment Hero

Hi Shannon, thanks for sharing your experiences with Employment Hero and HeroPay! We're always developing so our reporting feature will continue to improve. It's awesome to see that we were able to help Aquabliss become almost entirely paperless too.

Thanks again,
The Employment Hero Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
James S.

Fantastic Product

Used Daily for 1+ year
Reviewed on 2019/07/19
Review Source: Capterra

I am a massive fan of Employment Hero. I have worked with a number of HR/Payroll systems throughout my career and i can say that Employment Hero is by far the best

Pros

Ease of use, significantly reduced by administration burden, helped us to go completly paperless, semless onboarding and offboarding

Cons

Some features could be updated for improvement such as Organisational Chart and Engagement Survey functionality

Response from Employment Hero

Hi James,

Thanks for taking the time to review Employment Hero and share your experiences with the platform. It's really great to see that you find the platform so easy to use and we've automated so many time-intensive tasks for you and your business.

I appreciate your feedback regarding the org chart and engagement surveys and will pass this on to our product team.

Thanks again,
The Employment Hero Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Christopher R.

Customer review

Used Daily for 1+ year
Reviewed on 2018/09/04
Review Source: Capterra

As a system , I am very happy. The HR platform allows me to keep my policies and procedures in one place, is transparent to all staff and I am comforted to know that it is legally complaint. The payroll system is fantastic. The pay slips are comprehensive, illuminating ambiguity and keeping staff satisfaction high. I have no problem recommending the system to any SME owner who has a desire to govern their business properly.

Pros

Stable platform, it works and is simple for staff to comply with

Cons

The platform represents a new paradigm of online HR processes. Understanding how the system works takes a lot of time and constant revision. Obviously people learn by different styles and methods, but I felt that having a person to talk through important issues like payroll and performance reviews is important. The strategy to have all phone calls a pay only service is myopic. It may be more profitable for EH but it undervalues to importance of the client.

Response from Employment Hero

Thanks for your review, Christopher. We do value our clients very highly, but unfortunately phone support isn't scaleable. Our online support team is highly skilled and we have every confidence in their ability to solves issues quickly and effectively. We're really glad you're enjoying using the platform though and even happier to see you'd recommend us to others!

Thanks again,
The Employment Hero Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

Employment Hero Pricing

Starting from
A$6,00
Pricing options
Free Trial
Free
Subscription
Value for money

Employment Hero offers 4 price plans:

Free: $0
Standard: A$6 per employee / month
Premium: A$9 per employee / month
Platinum: $14 per employee /month

Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

Prices are in AUD.

Employment Hero Features

  • Activity Dashboard
  • Applicant Tracking
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

  • API
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Data Import/Export

Additional information for Employment Hero

Key features of Employment Hero

  • Accounting integration
  • Accounting management
  • Activity dashboard
  • Ad hoc reporting
  • Applicant tracking
  • Audit trail
  • Benefits management
  • Compensation management
  • Compliance documentation
  • Compliance management
  • Contract drafting
  • Electronic signatures
  • Employee database
  • Employee lifecycle management
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self service
  • Incident management
  • Letters of offer
  • Payroll integration
  • Payroll management
  • Performance appraisal
  • Ratings & reviews
  • Real time analytics
  • Real time data
  • Real time notifications
  • Real time reporting
  • Recruiting management
  • Reporting & statistics
  • Status reporting
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Timesheet management
  • Timesheets
  • Training management
  • Travel management
  • Vacation / leave tracking
  • Workflow management

Benefits

  • Employment Hero is available as a native mobile application on iOS and Android, allowing users to access staff contacts and timesheets easily and conveniently on the move.

  • Employment Hero includes comprehensive reporting technology, enabling users to gather real time insight into organizational status and performance.

  • Employment Hero supports integration with Xero, MYOB and KeyPay, providing users with the tools to manage HR and accounting processes all in one centralized platform.

  • Users can opt in to the Employment Hero Benefits program, offering exclusive employee incentives and discounts on car finance or mobile plans.

  • Employment Hero utilizes employee self-service, permitting employees to enter and manage their own personal, bank and passport details as well as tax declarations and leave requests.

  • Employment Hero FAQs

    Below are some frequently asked questions for Employment Hero.

    Q. What type of pricing plans does Employment Hero offer?

    Employment Hero offers the following pricing plans:

    Starting from: A$6,00

    Pricing model: Free, Subscription

    Free Trial: Available

    Employment Hero offers 4 price plans:

    Free: $0
    Standard: A$6 per employee / month
    Premium: A$9 per employee / month
    Platinum: $14 per employee /month

    Add payroll for an extra A$4 per employee / month or add rostering/time & attendance/modern award interpretation for A$2 per employee / month.

    Prices are in AUD.

    Q. What are the main features of Employment Hero?

    Employment Hero offers the following features:

    • Accounting integration
    • Accounting management
    • Activity dashboard
    • Ad hoc reporting
    • Applicant tracking
    • Audit trail
    • Benefits management
    • Compensation management
    • Compliance documentation
    • Compliance management
    • Contract drafting
    • Electronic signatures
    • Employee database
    • Employee lifecycle management
    • Employee management
    • Employee portal
    • Employee profile
    • Employee self service
    • Incident management
    • Letters of offer
    • Payroll integration
    • Payroll management
    • Performance appraisal
    • Ratings & reviews
    • Real time analytics
    • Real time data
    • Real time notifications
    • Real time reporting
    • Recruiting management
    • Reporting & statistics
    • Status reporting
    • Status tracking
    • Summary reports
    • Task scheduling
    • Third party integration
    • Timesheet management
    • Timesheets
    • Training management
    • Travel management
    • Vacation / leave tracking
    • Workflow management

    Q. Who are the typical users of Employment Hero?

    Employment Hero has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Employment Hero support?

    Employment Hero supports the following languages:

    English

    Q. What type of pricing plans does Employment Hero offer?

    Employment Hero has the following pricing plans:

    Free, Subscription

    Q. Does Employment Hero support mobile devices?

    Employment Hero supports the following devices:

    Android, iPhone

    Q. What other apps does Employment Hero integrate with?

    Employment Hero integrates with the following applications:

    Crewmojo, JobAdder, JobAdder, MYOB Essentials, MYOB Essentials, QuickBooks, QuickBooks Online, Xero

    Q. What level of support does Employment Hero offer?

    Employment Hero offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials