Handbid

Auction management with native mobile bidding capabilities

About Handbid

Handbid is an auction management solution that caters to any individual or organization wishing to run online auctions for any purpose. Suitable for businesses, public administrations, galleries or non-profit groups, auction managers can list products and services all from a web-based control panel. Tickets can then be sold to participants or invites sent to encourage auction registrations, giving bidders access via web and native mobile apps. The system is supported by dedicated companion apps for both iOS and Android devices, serving an optimized UI and bid submission features to any location.

Handbid is entirely real-time and therefore keeps bidders up-to-date on auction status right up until the final second. Users can “Buy Now” and set maximum bid amounts to minimize the chance of missing out, while instant alerts notify on outbids, auction success or failure, and updates on product/service availability or price changes. Invoices are then sent directly to devices, prompting buyers to pay outstanding balances using Handbid’s integrated payment system.

Key benefits of Handbid

  • Handbid is an online auction management solution offering tools for running any kind of auction for products, services and event tickets, while connecting bidders via web or native mobile app.

  • Provide anywhere access to auction participation and keep bidders informed of auction status with real time alerts and notifications.

  • The system supports the selling of event tickets by inviting guests to purchase registrations, apply any available discount codes and also complete any pre-conditions for attendance.

  • An integrated payment system allows credit card details to be captured first for automatic processing afterwards, on file capture and approval or card request only at checkout.

  • Native apps for iOS and Android enable invited bidders to participate from mobile devices, placing and managing bids, proxy bids, viewing invoices, making payments and accepting receipts.
  • Devices

    Business size

    S M L

    Markets

    Argentina, Australia, Brazil, Canada, Switzerland and 9 others, China, Germany, United Kingdom, India, Jamaica, Japan, Mexico, United States, British Virgin Islands

    Supported Languages

    Chinese, English, French, German, Portuguese, Spanish

    Images

    Multiple bidding options are available in Handbid, including maximum bid setting and 'Buy Now'
    Users can browse live auctions within the Handbid apps
    The Handbid mobile app provides real-time alerts to notify users if they have won an item or been outbid
    Users can click through on the alert to increase their bid on an item
    Invoices can be paid directly through the Handbid app
    Users can view how many actions they have won and lost on the dashboard, and what their current bids total
    Unread alerts and a full alert history can be accessed in the Handbid mobile app
    Native iOS and Android apps allow bidders to participate in auctions from anywhere in the world
    Comprehensive auction manager tools ensure that auction administrators have complete control
    View 10 more
    Handbid video
    Handbid video
    Handbid video
    Handbid screenshot: Multiple bidding options are available in Handbid, including maximum bid setting and 'Buy Now' Handbid screenshot: Users can browse live auctions within the Handbid apps Handbid screenshot: The Handbid mobile app provides real-time alerts to notify users if they have won an item or been outbid Handbid screenshot: Users can click through on the alert to increase their bid on an item Handbid screenshot: Invoices can be paid directly through the Handbid app Handbid screenshot: Users can view how many actions they have won and lost on the dashboard, and what their current bids total Handbid screenshot: Unread alerts and a full alert history can be accessed in the Handbid mobile app Handbid screenshot: Native iOS and Android apps allow bidders to participate in auctions from anywhere in the world Handbid screenshot: Comprehensive auction manager tools ensure that auction administrators have complete control

    Features

    Total features of Handbid: 78

    • API
    • Absentee Bidding
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Attendance Management
    • Auction Management
    • Bid Management
    • Billing & Invoicing
    • Buy Now Option
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Cataloging/Categorization
    • Communication Management
    • Contact Database
    • Contact Management
    • Credit Card Processing
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dashboard
    • Data Import/Export
    • Data Visualization
    • Donor Discovery
    • Donor Management
    • Drag & Drop
    • Electronic Payments
    • Email Invitations & Reminders
    • Email Management
    • Email Marketing
    • Event Management
    • Event Scheduling
    • Event Ticketing
    • For Nonprofits
    • Forms Management
    • Fundraising Management
    • Gift Matching Management
    • Goal Setting / Tracking
    • Image Editing
    • Inventory Management
    • Invoice Management
    • Invoice Processing
    • Live Auction
    • Member Database
    • Membership Management
    • Mobile Access
    • Mobile Alerts
    • Mobile Giving
    • Online Auction
    • Online Bidding
    • Online Forms
    • PCI Compliance
    • Payment Processing
    • Pledge Management
    • Proxy Bidding
    • Real Time Analytics
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Recurring Giving
    • Recurring/Subscription Billing
    • Registration Management
    • Reporting & Statistics
    • Retail Inventory Management
    • Shipping Management
    • Silent Auction
    • Social Media Integration
    • Support Ticket Management
    • Third Party Integrations
    • Volunteer Management
    • Watch List
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4,8 /5
    (42)
    Value for Money
    4,8/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    4,8/5

    Already have Handbid?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 42
    Sahil V.
    Overall rating
    • Industry: Computer Software
    • Company size: 501-1 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    It is the best software for events related to auctions.

    Reviewed on 2018/07/30

    Pros

    So far i have used so many bidding apps but this is the best one among them.I am using this app from past few months you can bid from anywhere across the globe in this app.Its very convenient for the sellers or auction organisers as well.They can invite bunch of people to their auctions without doing any physical work and the user interface of this app is very attractive yet simple.

    Cons

    I haven't come across any serious issue so far but there should be a feature to invite those bidders which were active in our previous auctions.

    Gaelan T.
    Overall rating
    • Industry: Hospitality
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to use Software, highly thought out and beautiful

    Reviewed on 2016/10/03

    I did a demo with all of the top auction software on the market and Handbid was by far the best...

    I did a demo with all of the top auction software on the market and Handbid was by far the best interface (easy to look at) and well worth the investment. It was very easy and fun to put my silent auction items in the system. Guests and volunteers were blown away by how nice everything looked on their phones and iPads. We had almost the same items as the auction last year (with about 25 extra) and made double what we made last year, totalling $46,000. I put our live auction items in for an extra boost of advertising. We also used Handbid to collect funds for a paddle raise. The check out process was very easy and intuitive. Swipping credit cards is incredibly easy, as well as importing a contact spreadsheet before the event, little things that really speed up the process. During the auction (and after) I noticed the Handbid system slowed down a bit. You have to be patient while items save, but it is updated real time in the system (so guests could see an update right away). Besides speeding up the system, I have only one more suggestion. I would love to see more information on Handbid TV, especially a live update on winning bidder on each auction item and the current price. I think this would create a lot of competition within the audience. I will definitely use Handbid again next year if this is an update you can make. The customer service was great. Out of 500 guests, only 3 people told me they would prefer the old-school method of paper bidding. However, I believe this was because we didn't have enough iPad volunteers available, next year I will station one at each auction table. There are many organizations on the island that are now interested in using Handbid.

    Pros

    beautiful design

    Cons

    not being able to have a live stream of the current highest bidder, with item and price. This is something that BidPal software does.

    Jeanine M.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Digital Auction Software

    Reviewed on 2020/09/07

    Handbid has allowed us to take our auction online. But I'm not sure we couldn't have done the same...

    Handbid has allowed us to take our auction online. But I'm not sure we couldn't have done the same thing via FB Marketplace.

    Pros

    We used this software because they are partners with MobileCause. So that was what we liked most. They supposedly worked seamlessly with our fundraising software.

    Cons

    We have been underwhelmed with the partnership between the two and the general ease of use of Handbid. Customer service is slow, if they answer you at all. Our users find the software clunky and slow. With COVID, we have had to our auction and event completely virtual and Handbid was not ready for that transition. This was our first year with MobileCause, so we learned that brand new software--then we had to turn around and learn a brand new software program with Handbid. We are a small nonprofit, so it was pretty overwhelming.

    Donna C.
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Habitat Dream Builder's Ball

    Reviewed on 2016/09/23

    Habitat Susquehanna was first non-profit in Harford County, MD to try mobile bidding at its annual...

    Habitat Susquehanna was first non-profit in Harford County, MD to try mobile bidding at its annual event. It was exciting for everyone (some were a little reticent, but those who ventured into the future LOVED it), we raised more money on our Silent Auction than ever before, and will use it for the 3rd year in 2017. Our second auction had a higher participation level including people who followed the auction online but did not attend the event. Uploading info took only as long as the size of the auction and back office help was responsive and helpful. I DO recommend having a Handbid rep at your event; it's worth it! Any snags were dealt with quickly and efficiently and a good time was had by all.

    Pros

    The software had a learning curve, for sure, but once you get the hang of it, it's very easy to follow. The 'bugs' from our first year were improved for our second year, and I am sure that this year will be our easiest yet. From the perspective of the guests, it was like playing a videogame at an event except it was acceptable to be staring at your phone!

    Cons

    The phone version requires guests to realize where/when to swipe in order to see the details of an auction item.

    Josh G.
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    1st Annual Success

    Reviewed on 2016/10/12

    The entire process was seamless: from check-in, silent auction, live auction, paddle raise, wine...

    The entire process was seamless: from check-in, silent auction, live auction, paddle raise, wine pull and check-out. All I heard all night from our guests was, "Check-in was a breeze" and "this app is cool". If I had to find one thing about the app that I might change is to be able to assign a cork number to an actual person (maybe there is a way to do this already), but I have 10 bottles that I need to get the respective owner and I have no idea who they belong to. At the end of the day it doesn't matter really, but that would be a nicety.

    Also, my event planner friend that helped us out that night commented about how nice the layout was and how easy to use the it was compared to others she had used before.

    Pros

    I liked the customizations that you could tweak. We didn't use this feature, but I really like the handbid TV option as well which allows your audience to see a live updated dashboard into what is going on during the night.

    Showing 5 reviews of 42 Read all reviews

    Handbid FAQs

    Below are some frequently asked questions for Handbid.

    Handbid offers the following pricing plans:

    • Starting from: US$696,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Simple: $696 (25 items, 1 auction, text-to-give) Basic: $1,296 (125 items, 1 auction, puzzle, text-to-give) Plus: $1,896 (unlimited items, 1 auction, ticketing, puzzle, text-to-give) Premium: $2,496 (unlimited items, 6 auctions, ticketing, puzzle, text-to-give) Unlimited (call for pricing) Video streaming and donation campaign pages are also included in each package. Ticketing is included in all packages except Simple and Basic (where it is a $200 add on). We also offer onSite staff, equipment rental (iPads, Chromebooks) and training.

    We do not have any information about Handbid features

    Handbid has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Handbid supports the following languages:

    Chinese, English, French, German, Portuguese, Spanish

    Handbid supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Handbid integrates with the following applications:

    Bloomerang, Kindful, Salsa Engage, Zapier

    Handbid offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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