Samsride

Mobile dispatch, fleet management and online booking system

About Samsride

Samsride is a software solution for on-demand service deployment and typically those that involve a fleet of cars. The white label platform, which can be rebranded with business colors and logos, encompasses fleet management capabilities for dispatching drivers and deliveries via a permission-based admin dashboard. Drivers and cars are tracked, showing real time locations within GPS maps so the central dispatch hub or call center can monitor activity. Routes can be planned, jobs allocated and any instructions communicated quickly with integrated instant communications.

The system is supported by native mobile apps for iOS and Android devices, providing clients for both drivers and passengers. Alongside a web booker for requesting and paying for services via website, customers can use the Samsride app to book a car, view its location on a live map and select a payment method. Similarly, drivers can use the SamsrideDriver app for receiving GPS navigation and push notifications, plus the processing of credit card payments.

Key benefits of Samsride

  • Samside offers service dispatch and delivery support, crucially for transportation applications that require fleet management, call center routing and car tracking.
  • Native mobile apps for both driver and passenger provide dispatch connectivity, GPS tracking, booking options, push notifications and secure payment processing.
  • Web booker allows bookings to be taken via website, sending calls to drivers for dispatch in real time, while accepting payment data to file for charging upon trip completion.
  • Customers can pay with cash or credit card, using the mobile to select payment method, while the driver can processes credit card payments securely within SamsrideDriver.
  • The system can handle flat rate or prepaid trips, while supporting any discount promotions by facilitating the generation of voucher codes.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Passengers can rate driver performance as part of their payment reciept
    The browser-based system incorporates real time maps for tracking the location of a fleet
    The passenger app enables customers to set pickup locations and call a car to pick them up
    Real-time map updates show car proximity along with driver and pickup details
    The web booker allows passengers to order cars from website without smart phone, requesting an instant quote
    The driver app for iOS and Android supports routing and GPS navigation capabilities
    View 7 more
    Samsride video
    Samsride screenshot: Passengers can rate driver performance as part of their payment reciept Samsride screenshot: The browser-based system incorporates real time maps for tracking the location of a fleet Samsride screenshot: The passenger app enables customers to set pickup locations and call a car to pick them up Samsride screenshot: Real-time map updates show car proximity along with driver and pickup details Samsride screenshot: The web booker allows passengers to order cars from website without smart phone, requesting an instant quote Samsride screenshot: The driver app for iOS and Android supports routing and GPS navigation capabilities

    Features

    Total features of Samsride: 20

    • Billing & Invoicing
    • Call Routing
    • Client Portal
    • Computer Telephony Integration
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Discount Management
    • GPS
    • Geographic Maps
    • Instant Messaging
    • Labeling
    • Mobile Alerts
    • Mobile Integration
    • Online Booking Integration
    • Quote Management
    • Ratings & Reviews
    • Real Time Updates
    • Receipt Management
    • Role-Based Permissions

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    Reviews

    Overall rating

    5 /5
    (6)
    Value for Money
    0/5
    Features
    0/5
    Ease of Use
    5/5
    Customer Support
    5/5

    Already have Samsride?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 6
    Ahmed T.
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    • Review Source

    Overall rating

    Reviewed on 2018/08/03

    Maurice D.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Easy to Use

    Reviewed on 2016/03/19

    The best thing about this software is the ability to launch in a timely manner. Sure there are a...

    The best thing about this software is the ability to launch in a timely manner. Sure there are a lot of options out there. But who really has time to wait months before being able to launch. If you are a company in full operation and were looking for something efficient, fast to setup, and extremely competitive features when compared to other apps on the market, this is the way to go. The personalized service just makes it that much better, no long hold, fast email response, and consistent updates in the app store. Stop waiting on developers trying to get it right. Samsride is already done. Dispatch yours TODAY!

    Response from Samsride

    Thank you Maurice! We are always working on improving our system.

    Samsride Team

    Frank F.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    This software is the most intuitive in the industry.

    Reviewed on 2016/01/03

    My company Home Jeeves Drivers teamed up with Samsride for our driver for hire service. I am happy...

    My company Home Jeeves Drivers teamed up with Samsride for our driver for hire service. I am happy to say we made the correct choice for our management software.

    Sam and Nate of Samsride offer an amazing piece of software! It is flexible and intuitive. It is super easy to use and is customize-able beyond belief.

    More importantly they offer the best customer service in the industry. I have worked with all the major players in the livery app /management industry and found Samsride to be far and away the most accommodating to help my business grow.

    Sam's team customized the Samsride platform to my companies exact needs. They programmed extensive customizations for me in days at most, and in many cases in just a few hours.

    Samsride in my opinion has the very best guidance, solutions, and response time of all the major livery app builders. Samsride is much more that great software, its is a platform that really cares about their customers needs.

    Tim B.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Solid platform

    Reviewed on 2015/05/28

    We replaced our legacy dispatch system with Samsride white label dispatch software. The system is a...

    We replaced our legacy dispatch system with Samsride white label dispatch software. The system is a life saver. Not only I can track my drivers more effectively, also my driver can get jobs done easier without the costly outdated hardware. My clients are happy too as they can see our drivers coming in real time. The tech support is outstanding, they are able to listen to our suggestions and make improvement to the platform.

    Response from Samsride

    thank you Tim!

    Tariq A.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    It is brilliant I think UBER and Lyft should hire this company

    Reviewed on 2015/07/31

    Well the pros are that it is easy app with almost every feature a passenger can think is in there...

    Well the pros are that it is easy app with almost every feature a passenger can think is in there and the fact is that I was thinking to pick something in there app but I could not and the con is this company has no financial backing like UBER i really dont know why?

    Showing 5 reviews of 6 Read all reviews

    Samsride FAQs

    Below are some frequently asked questions for Samsride.

    Samsride offers the following pricing plans:

    • Starting from: US$199,00
    • Pricing model: Subscription
    • Free Trial: Available

    Basic: $199 Professional: $399 Premium: $599 (Plus an additional $20 for each additional driver)

    Samsride offers the following features:

    • Accept cash or credit card payments
    • Alert & email receipts
    • Assign calls to drivers directly
    • Bill flat rate or prepaid trips
    • Client portal
    • Computer aided dispatch
    • Contract management
    • Customizable branding
    • Dispatch management
    • Dispatcher, driver & passenger messaging
    • Driver ratings
    • Fleet routing
    • Fleet tracking
    • For brokers
    • For bulk carriers
    • For courier companies
    • For for-hire carriers
    • GPS-based location tracking
    • Generate promo codes
    • Maps integration
    • Mileage tracking
    • Native apps for iOS & Android
    • Permission-based access
    • Push notifications or SMS
    • Quotes / estimates
    • Real time driver updates
    • Record customer details
    • Scheduling
    • Self service portal
    • Serve instant quotes
    • Service history tracking
    • Technician management
    • Trucking dispatch
    • Vehicle tracking
    • Web booker integration

    Samsride has the following typical customers:

    Small Business, Mid Size Business

    Samsride supports the following languages:

    English

    Samsride supports the following devices:

    Android, iPhone

    Samsride integrates with the following applications:

    Google Maps

    Samsride offers the following support options:

    Online Support, Phone Support

    Related categories

    See all software categories found for Samsride.