Alert

Alert

Business management system for professional organizations

3/5 (1 review)

Alert Overview

Alert is a business management system designed to help professional service organizations
strengthen their critical IT business and operational processes. By incorporating integrated modules such as resource planning, time management, customer service, project planning and tracking, automated billings and revenue & cost reporting, Alert enables users to manage entire project life cycles from customer request to delivery and invoices. Moreover, Alert supports integration with accounting and email systems, as well as Microsoft Project, in order to enhance the efficiency and effectiveness with which users manage their business operations.

With Alert’s time module, users can organize timesheets, request timesheet approval, and access employee work calendars as well as plan, schedule, and forecast resource usage and measure weekly and financial performance. In order to facilitate effective project management, Alert’s project module allows users to control multiple concurrent projects, manage work items by project, and generate real-time status and progress reports. Besides project and time management, Alert also provides users with the tools to manage sales, purchases, and requests easily. The Alert sales module ensures quotes, orders, and invoices are managed accurately, while the Alert request module tracks online request entries, issues, and priorities efficiently.

From Alert’s data warehouse, users can create reports and graphs to measure their key performance indicators in areas such as employee utilization, service revenue rate per hour, and projected project hours versus budget. With access to enterprise-level reporting technology, users can collect and review actionable business data that informs future strategic planning and decision-making.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Asia, Australia, China, Japan

Supported Languages

English

Alert Reviews

Overall rating
3/5
0% positive reviews
0
Excellent
0
Very good
1
Average
0
Poor
0
Terrible
Jan T.

I prefer other ticketing system than Fieldpoint/Alert

Used Daily for 1+ year
Reviewed on 2018/03/12
Review Source: SoftwareAdvice

Pros

You can do a lot of customization depending on the fields you need. Once I got used to the interface, I get to utilize other functions.

Cons

It is not stable as I get errors here and there when doing updates on tickets. Errors on web browser are not consistent, there are times I type a whole update however when updating ticket it errored out and I lost all that I typed to update ticket.

Rating breakdown

Ease of Use

Likelihood to recommend

6.0/10

Alert Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription

For accurate price information, contact Alert directly.

Alert Features

  • Activity Dashboard
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Real Time Monitoring
  • SSL Security
  • Workflow Management

Additional information for Alert

Key features of Alert

  • Accounting integration
  • Activity dashboard
  • Approval process control
  • Assignment management
  • Billing & invoicing
  • Budgeting & forecasting
  • Business analysis
  • Calendar management
  • Cost management
  • Email integration
  • Employee management
  • File transfer
  • Financial analysis
  • Forecasting
  • Graphical data presentation
  • Invoice management
  • Invoices
  • Lifecycle management
  • Multi-company
  • Multi-currency
  • Multiple projects
  • Order tracking
  • Performance appraisal
  • Permission management
  • Planning tools
  • Production control
  • Project accounting
  • Project development
  • Project planning
  • Project time tracking
  • Project tracking
  • Project workflow
  • Purchase order management
  • Purchase orders
  • Quotation management
  • Real time analytics
  • Real time data
  • Real time reporting
  • Reporting & statistics
  • Request assignment
  • Sales & operational planning
  • Sales analytics
  • Sales orders
  • Sales tracking
  • Status reporting
  • Status tracking
  • Summary reports
  • Supplier management
  • Task scheduling
  • Third party integration
  • Timesheet management
  • Timesheets

Benefits

  • Alert can function as a multi-company and multi-currency system, thereby offering users in Australia and across the Asia Pacific region with a comprehensive yet flexible business management service.
  • Users have access to real-time information and business health statistics, ensuring effective project management of ongoing projects.
  • Alert includes a data warehouse complete with key performance indicator dashboard, enabling users to gather and analyze accurate and actionable business information.
  • Alert supports integration with Microsoft Project, enhancing the efficiency with which users plan, track, and manage projects.
  • Alert incorporates web service and request capabilities, allowing customers to log online requests for items such as status reports quickly and securely.

  • Alert FAQs

    Below are some frequently asked questions for Alert.

    Q. What type of pricing plans does Alert offer?

    Alert offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    For accurate price information, contact Alert directly.

    Q. What are the main features of Alert?

    Alert offers the following features:

    • Accounting integration
    • Activity dashboard
    • Approval process control
    • Assignment management
    • Billing & invoicing
    • Budgeting & forecasting
    • Business analysis
    • Calendar management
    • Cost management
    • Email integration
    • Employee management
    • File transfer
    • Financial analysis
    • Forecasting
    • Graphical data presentation
    • Invoice management
    • Invoices
    • Lifecycle management
    • Multi-company
    • Multi-currency
    • Multiple projects
    • Order tracking
    • Performance appraisal
    • Permission management
    • Planning tools
    • Production control
    • Project accounting
    • Project development
    • Project planning
    • Project time tracking
    • Project tracking
    • Project workflow
    • Purchase order management
    • Purchase orders
    • Quotation management
    • Real time analytics
    • Real time data
    • Real time reporting
    • Reporting & statistics
    • Request assignment
    • Sales & operational planning
    • Sales analytics
    • Sales orders
    • Sales tracking
    • Status reporting
    • Status tracking
    • Summary reports
    • Supplier management
    • Task scheduling
    • Third party integration
    • Timesheet management
    • Timesheets

    Q. Who are the typical users of Alert?

    Alert has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Alert support?

    Alert supports the following languages:

    English

    Q. What type of pricing plans does Alert offer?

    Alert has the following pricing plans:

    Subscription

    Q. Does Alert support mobile devices?

    We do not have any information about what devices Alert supports

    Q. What other apps does Alert integrate with?

    Alert integrates with the following applications:

    Microsoft Project

    Q. What level of support does Alert offer?

    Alert offers the following support options:

    Knowledge Base, Online Support