ConnectWise Fortify

Cybersecurity management tool with custom alert thresholds

About ConnectWise Fortify

ConnectWise Fortify is a cybersecurity and monitoring software that helps businesses identify cyber risks, resolve issues, terminate attacks, and manage recovery operations. Administrators can monitor user accounts and endpoints to track security gaps, identify reconfiguration requirements, and define alert thresholds based on acceptable vulnerability levels.

ConnectWise Fortify's server and account configuration module uses security information and event management (SIEM) log monitoring to provide insights into security alerts generated by applications and network hardware, whilst maintaining compliance with regulatory standards, including HIPAA. The managed detection and response module allows security experts to monitor incidents, mitigate threats, and restore cyber environments. The customer-facing reports let IT professionals handle dark web exposures, email domain assessments, peer comparisons, security strategies, and user account risks, among other operations.

ConnectWise Fortify facilitates integration with several third-party solutions, such as WebRoot, SentinelOne, Netsurian, and Fortinet.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Images

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ConnectWise Fortify screenshot: ConnectWise Fortify screenshot: ConnectWise Fortify screenshot:

Features

Total features of ConnectWise Fortify: 36

  • API
  • Alerts / Escalation
  • Assessment Management
  • Automated Scheduling
  • Automatic Backup
  • Backup Management
  • Chat
  • Communication Management
  • Data Recovery
  • Data Replication
  • Disaster Recovery
  • Employee Management
  • Event Logs
  • Help Desk Integration
  • IT Asset Tracking
  • Issue Management
  • Issue Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Performance Reports
  • Prioritizing
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Control
  • Remote Monitoring
  • Risk Alerts
  • SSL Security
  • Self Service Portal
  • Server Monitoring
  • Software Testing Management
  • Status Reporting
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integration

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Reviews

Overall rating

4,4 /5
(11)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
3,9/5
Customer Support
4,1/5

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Showing 5 reviews of 11
Wayne B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CW Fortify is an awesome product

Reviewed on 2021/02/02

Overall security for our customers has greatly increased and given them and us a sense of relief...

Overall security for our customers has greatly increased and given them and us a sense of relief that their security is where it needs to be to remain secure in this day and age of attacks.

Pros

The product is very user friendly, not hard to navigate throughout the dashboard and the level of protection is provides is amazing for us and our customers. The SOC team is very helpful and always willing to work with me and teach me what I do not know.

Cons

Integration was not difficult at all. There are some minor changes that are specific to me about the dashboard like when I click on scope then click another icon on the left I have to go back and choose scope again as it will not stay. The widgets are ok but nothing that draws my attention. Also, the reporting aspect is lacking, each report seems to be lacking information and it does not always show what you want. I would like a more customizable report feature.

Corey K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

a Must Have if you are an MSP

Reviewed on 2021/02/08

Support and business contacts are awesome. They have a monthly review to ensure we are using the...

Support and business contacts are awesome. They have a monthly review to ensure we are using the tool properly and we are getting the best bang for our buck. This is invaluable.

Pros

The ability to have SOC support you and integrations into our tools are priceless.

Cons

Lack of full control but that is ok because you have a SOC and other yees to do the heavy lifting.. Had to change our mindset for wanting to have control.

James G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Connectwise Fortify

Reviewed on 2021/02/08

We have it in place for many clients now but plan to migrate to a different platform.

We have it in place for many clients now but plan to migrate to a different platform.

Pros

I thought the $1M "guarantee" was a great selling point, but it's NEVER going to be paid because it's impossible to meet the requirements. In order for it to be paid, every device on the network must be patched to the most current OS, and every device with S1 must be patched to the most current version, which is impossible because S1 does not automatically update (this is LUDICROUS). We are planning to migrate all of our customers to a different platform.

Cons

As mentioned above, the $1M "guarantee" is a farce. The fact that S1 does not automatically update, like EVERY OTHER AV PRODUCT IN THE WORLD, is ridiculous. That means that we have to MANUALLY update S1 if/when we get a notification from SOC.

In addition, the "rollback" feature interferes with any VSS based backup system - and has caused machines to slow to a crawl unless we disable rollback, which (again) means that the so-called guarantee will never be paid.

Wayne W.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ConnectWise Fortify is an excellent product

Reviewed on 2021/02/11

Pros

The ease of use and the stability of the software. Very much up to date.

Cons

At this time the only negative is the SOC is not fully in the USA. For us the compliance part we need to have the SOC monitored from within the USA and all employees of the SOC need to be US citizens.

Joaquin H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

EDR review

Reviewed on 2021/02/08

Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but...

Still mixed feelings as we had a ransomware attack that was not detected nor blocked on 2018, but since then all seems to be fine.

Pros

The integration with an actual SOC team, which some times can talk and coordinate with Continuum SOC team for server or BDR tasks

Cons

Integration issues with Continuum Recover for sever years now

Showing 5 reviews of 11 Read all reviews

ConnectWise Fortify FAQs

Below are some frequently asked questions for ConnectWise Fortify.

ConnectWise Fortify offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact ConnectWise for detailed pricing information.

ConnectWise Fortify offers the following features:

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • Continuous backup
  • Continuum Network Operations Center (NOC)
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security

ConnectWise Fortify has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

ConnectWise Fortify supports the following languages:

English

We do not have any information about what devices ConnectWise Fortify supports

ConnectWise Fortify integrates with the following applications:

Accelo, Autotask, Computicate PSA, ConnectWise Manage, Halo Service Desk, HaloITSM, IT Glue, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Webroot

ConnectWise Fortify offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

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