---
description: Learn how Klaviyo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Klaviyo Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Klaviyo](/software/105931/klaviyo)

# Klaviyo

Canonical: https://www.getapp.za.com/software/105931/klaviyo

Page: 1 / 22\
Next: [Next page](https://www.getapp.za.com/software/105931/klaviyo?page=2)

> Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.
> 
> Verdict: Rated **4.6/5** by 524 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Klaviyo

" Personalize email and SMS marketing at scale: Powered by a unified customer data profile that captures every click, order, and chat, Klaviyo delivers real-time insights that allow you to orchestrate and personalize campaigns across all your channels (email, SMS, push, WhatsApp, reviews, forms, and ads).&#10;&#10; Easy to use: With 400+ native integrations, 160+ templates, and 80+ pre-built flows, you can get set up instantly.&#10;&#10; AI to drive personalization: Klaviyo AI can build segments, craft subject lines and copy, predict what customers want to buy next, and optimize when to send the message for each customer — ensuring you'll send the right message at the right moment.&#10;&#10; Full-funnel analytics: Understand what's actually driving revenue with attribution that credits every channel. Built-in A/B testing, benchmarks, and AI-driven recommendations lets you see what's working and how to improve with no extra BI tools needed.&#10;&#10; Grow email and SMS lists: Klaviyo's dynamic web forms capture email and SMS consent and additional customer data to grow subscribers and segment lists."

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 524 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klaviyo
- **Location**: Boston, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$20,00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Klaviyo's pricing is based on the number of contacts and the number of SMS messages sent.&#10;Email pricing: Free for up to 250 contacts. Starting from $20/month for 251+ contacts.&#10;Email \&amp; SMS pricing: Starting from $35/month for 251+ contacts
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Korean, Portuguese, Spanish
- **Available Countries**: Afghanistan, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bhutan, British Virgin Islands, Brunei, Cambodia, Canada and 85 more

## Features

- 2-Way Messaging
- A/B Testing
- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Autoresponders
- Behavior Tracking
- Behavioral Analytics
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Contact Database

## Integrations (67 total)

- Adobe Commerce
- AfterShip
- Akamai Identity Cloud
- BigCommerce
- Boulevard
- Canva
- Chargebee
- Criteo
- DonorPerfect
- Eventbrite
- Getsitecontrol
- GoFundMe Pro
- GoTab POS
- Gorgias
- Help Scout

... and 52 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [All-in-One Marketing Platforms](https://www.getapp.za.com/directory/310/online-marketing/software)
- [Lead Generation Software](https://www.getapp.za.com/directory/1047/lead-generation/software)
- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Alternatives

1. [Brevo](https://www.getapp.za.com/software/91466/brevo) — 4.6/5 (3408 reviews)
2. [Mailchimp](https://www.getapp.za.com/software/8268/mailchimp) — 4.5/5 (17572 reviews)
3. [Gmail](https://www.getapp.za.com/software/91602/gmail) — 4.8/5 (13327 reviews)
4. [ActiveCampaign](https://www.getapp.za.com/software/2348/activecampaign) — 4.6/5 (2561 reviews)
5. [MailerLite](https://www.getapp.za.com/software/10156/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "Great email marketing tool, not cheap though" — 4.0/5

> **Samuel** | *10 January 2025* | Logistics & Supply Chain | Recommendation rating: 8.0/10
> 
> **Pros**: Easy automation with website and storefront and their incredible email templates
> 
> **Cons**: Their pricing is too high especially when you are not making profit in your business yet
> 
> I enjoyed using Klaviyo especially for email marketing, it's easy integration with website to interact with signups makes a great option for me

-----

### "Really great platform" — 5.0/5

> **April** | *24 April 2025* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: We love using Klayvio. It's one of the best in the business for email marketing. Great analytics. A little clunky when you're first learning how to use it but easy once you are trained.
> 
> **Cons**: It's quite an expensive platform. We wanted to expand to sms marketing and find it quite pricey.
> 
> Overall we've had great success. They provide great analytics and is user friendly when building a campaign

-----

### "Worst customer service" — 3.0/5

> **Vladimir** | *11 June 2024* | Farming | Recommendation rating: 2.0/10
> 
> **Pros**: Not much to be honest, maybe how you display the numbers
> 
> **Cons**: How various customer agents treated me, like I am mentally disabled
> 
> Again, when I ask them nicely to remove another featured they added and we never asked for, I am asked the same questions 3 times in a row and ultimately treated like a robot. Different agents, but same behaviour. And the attitude? It's like they all have a bad day\!

-----

### "Gorgeous designs that increase trust in immigration clients." — 5.0/5

> **Brian** | *13 January 2026* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: The drag and drop editor lets me create very professional looking official policy updates without a graphic designer.
> 
> **Cons**: The reporting dashboard is no other than e-commerce sales revenue, which is not applicable for consulting business. Help desk usually provide generic advice which is best for Retailers.
> 
> Appearance is everything in the visa world. I use this service to distribute monthly immigration newsletters. It makes us look and feel established and credible it helps us differentiate ourselves from smaller agencies but I essentially pay for shopping features that I never use.

-----

### "Expensive but worth it" — 5.0/5

> **Laura** | *17 March 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The interface to build emails is super easy to use - it has the best email builder of all platforms we have researched and used. It has the best data/analytics of all platforms we have researched and used. The support team is very active on white glove accounts.
> 
> **Cons**: Now that they have gotten big, the platform is expensive. The support team is very into pushing segment strategies.
> 
> We recommend Klaviyo to our clients because we have become super familiar and fast in it.

-----

Page: 1 / 22\
Next: [Next page](https://www.getapp.za.com/software/105931/klaviyo?page=2)

## Links

- [View on GetApp](https://www.getapp.za.com/software/105931/klaviyo)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/105931/klaviyo> |
| de-AT | <https://www.getapp.at/software/105931/klaviyo> |
| en | <https://www.getapp.com/marketing-software/a/klaviyo/> |
| en-AE | <https://www.getapp.ae/software/105931/klaviyo> |
| en-AU | <https://www.getapp.com.au/software/105931/klaviyo> |
| en-CA | <https://www.getapp.ca/software/105931/klaviyo> |
| en-GB | <https://www.getapp.co.uk/software/105931/klaviyo> |
| en-IE | <https://www.getapp.ie/software/105931/klaviyo> |
| en-NZ | <https://www.getapp.co.nz/software/105931/klaviyo> |
| en-SG | <https://www.getapp.sg/software/105931/klaviyo> |
| en-ZA | <https://www.getapp.za.com/software/105931/klaviyo> |
| es | <https://www.getapp.es/software/105931/klaviyo> |
| es-CL | <https://www.getapp.cl/software/105931/klaviyo> |
| es-CO | <https://www.getapp.com.co/software/105931/klaviyo> |
| es-MX | <https://www.getapp.com.mx/software/105931/klaviyo> |
| fr | <https://www.getapp.fr/software/105931/klaviyo> |
| fr-BE | <https://fr.getapp.be/software/105931/klaviyo> |
| fr-CA | <https://fr.getapp.ca/software/105931/klaviyo> |
| nl | <https://www.getapp.nl/software/105931/klaviyo> |
| nl-BE | <https://www.getapp.be/software/105931/klaviyo> |
| pt | <https://www.getapp.com.br/software/105931/klaviyo> |
| pt-PT | <https://www.getapp.pt/software/105931/klaviyo> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp South Africa has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.za.com","url":"https://www.getapp.za.com/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.za.com/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Klaviyo","description":"Klaviyo is an all-in-one platform built for B2C companies, with email and SMS marketing, full funnel analytics, and customer service in one solution. Built on customer data capturing every click, purchase, and conversion, Klaviyo powers marketing automation that delivers personalized customer journeys across every channel (email, SMS, RCS, push, WhatsApp, reviews, forms, and ads).\n\nLeverage Klaviyo AI to scale personalization and always send the right message at the right time, automatically. Klaviyo AI uses real-time signals and past behaviors to upsell products, find at-risk customers, and forecast lifetime value — then builds the audience, writes the copy, and optimizes delivery to ensure you see the most ROI from your campaigns.\n\nUnlike clunky legacy tools or fragmented point solutions, Klaviyo works seamlessly out of the box with 400+ native integrations (including Shopify, WooCommerce, Magento, and more). By unifying your customer data and channel performance in one easy-to-use platform, you can automate workflows, simplify segmentation, and deliver consistent, relevant customer experiences. \n\nJoin more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4146a2f3-c48e-4a85-ac3c-737b840740a9.png","url":"https://www.getapp.za.com/software/105931/klaviyo","@type":"SoftwareApplication","@id":"https://www.getapp.za.com/software/105931/klaviyo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.za.com/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":524},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/307/email-marketing/software","@type":"ListItem"},{"name":"Klaviyo","position":3,"item":"/software/105931/klaviyo","@type":"ListItem"}],"@id":"https://www.getapp.za.com/software/105931/klaviyo#breadcrumblist"}]}
</script>
