
About AroFlo
AroFlo is a full featured job management solution for the trades and construction industries that enables organizations of all sizes to automate workflows and streamline administrative tasks. The platform is accessible across a range of mobile devices, enabling users in the field or in the office to stay connected and in full control of their staff and business. The solution’s features help users track jobs, schedule staff, create quotes, record labor, send invoices, order materials, take payments and more.
AroFlo’s job management and tracking features allows users to view all resources and technicians, schedule work weeks in advance, as well as track periodic maintenance. The integrated time billing and timesheet allows time to be booked out directly against a task, ensuring labour costs are allocated correctly. Users can drag and drop to assign field staff to jobs in real time within the calendar, including automatic updates on job changes sent to crews of staff.
AroFlo’s job quoting and estimating capabilities enable users to gain full visibility on estimated costs versus actual costs of a project. Users can set templates from existing quotes for repetitive tasks, as well as import templates into new quotes and adjust quantities for each project. Users can also generate online invoices from out in the field for prompt customer payments. The work order email import feature helps reduce response time to clients by automatically creating a job card including all relevant attachments.
AroFlo helps users automate and manage OH&S and compliance processes across the entire organization with risk assessments, JSAs, and predefined compliance checklists. Automatic notifications and alerts notify staff and management of any issues or incidents immediately. Inventory management features enable users to track parts and materials on the job, and organize stock into multiple locations. AroFlo’s mobile barcode scanner enables users to book materials or add parts to a purchase order.
Pricing starting from:
US$50,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to AroFlo
Key benefits of AroFlo
Devices
Business size
Markets
Australia, New Zealand
Supported Languages
English
Pricing starting from:
US$50,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to AroFlo
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Features
Total features of AroFlo: 143
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Reviews
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- Industry: Consumer Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Trades based job Management Software
Reviewed on 2019/04/14
Pros
Monthly subscription model.
Customer Service Support & Training
Ability to customise.
The simple reports module, you don't need to be a SQL report writer to get great data simply.
Cons
Aroflo is ideally suited to "service" style work with lots of small jobs. Whilst there have been some great improvements, it is still not the best solution for major projects that may span many months.
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent choice for service management
Reviewed on 2019/09/09
AroFlo is our core system and manages everything from our asset tracking, job scheduling, location...
AroFlo is our core system and manages everything from our asset tracking, job scheduling, location and client information to client communication, invoicing, quotes and document storage.
Pros
Cloud based, easy to use platform for desktop PCs and mobile app. Development team actively improves the software with regular updates. Safe and secure storage of data. Customer support is readily available. Designed with a flexible import/export functionality which works with other systems - for example we use another application for our route management and are able to export daily run sheet information from AroFlo to csv and import it to the other software without much trouble.
The flexible design of this system makes it easy with customisation for a variety of industries. For our purposes AroFlo ticks all the boxes we need without even using half of the features.
The mobile app is easy enough for our technicians to use allowing them to record job details, asset information and attach photos in the field.
Cons
There are some convenience changes that would be good for the way we use AroFlo. Such as changing a location and all assets to a new client. We currently have to manually move each asset and the location to a new client whenever this happens, it would be great if there was a faster and easier way to transfer all of these details.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Terrible customer service, terrible prehistoric browser based product that never evolves
Reviewed on 2018/05/14
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse...
Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product.
You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money.
For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.
Pros
I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically.
Cons
Customer service is terrible.
Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about.
- Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow.
- Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple.
- Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field
service and a prehistoric method of doing things.
- Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there.
- Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating.
- Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login.
- Industry: Machinery
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Aroflo Evaluation
Reviewed on 2020/11/13
Having worked with systems implementation and design for over 20 years, I found Aroflo brings...
Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.
Pros
Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.
Cons
Timesheet functionality is an area for increase opportunity to develop.
Response from AroFlo
Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback.
- Industry: Construction
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does Absolutely Everything!
Reviewed on 2020/02/07
It was a lot of work to set it up and customise certain areas like invoicing initially back in 2011...
It was a lot of work to set it up and customise certain areas like invoicing initially back in 2011 but it was well worth it as we more than doubled our turnover in the first year of using it as we could schedule and invoice more effectively and keep track of our inventory so much better.
Pros
Love how it incorporates every aspect of the jobs and quoting necessary to run a trades business and scale up. I also love how we can load up documents, make templates, add predescriptions, keep track of our inventory and see marketing reports, invoice and take payments through just this one system. It also integrates to Xero so no double handling.
Cons
I have no issues at all with the system.
Alternatives Considered
simPROReasons for Switching to AroFlo
cost and ease of use & great customer serviceResponse from AroFlo
Thank you for your review Gill, we value your positive feedback.
AroFlo FAQs
Below are some frequently asked questions for AroFlo.Q. What type of pricing plans does AroFlo offer?
AroFlo offers the following pricing plans:
- Starting from: US$50,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pricing starts from $189AUD per month for 3x active users. Includes unlimited document storage. Your first 20 users @ $50 p/user Your next 21-50 users @ $30 p/user All users over 51+ @ $20 p/user $1200AUD start-up costs including accounting integration.
Q. Who are the typical users of AroFlo?
AroFlo has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does AroFlo support?
AroFlo supports the following languages:
English
Q. Does AroFlo support mobile devices?
AroFlo supports the following devices:
Q. What other apps does AroFlo integrate with?
AroFlo integrates with the following applications:
Authorize.Net, Braintree, Google Calendar, Groundplan, MYOB Business, MessageMedia, QuickBooks Online Advanced, Quickbooks Online, Reckon One, Stripe, Worldpay, Xero
Q. What level of support does AroFlo offer?
AroFlo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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